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Clouds are about
sharing
David King, CTO, Logica
Mark Ferrar, NTO, Microsoft UK
A cloud story: the big picture

                                      Shared
          Shared                                               Shared
                                     software
        computers                                           information




        Cost reduction is                                 Some more far
           taken for                                   sighted clients have
            granted.                  Agility is the      growth on their
                                     deciding factor          radar.
                                       right now.
© Logica 2012. All rights reserved                                            No. 2
What do we mean about sharing information?

The benefits:
• Citizen engagement
• Business growth

The changes:
                                                   Products
• Social networks
• Business information
                                     Sales                           Clients

                                                    Data



                                        Delivery              Performance



© Logica 2012. All rights reserved                                             No. 3
‘I can help’

112 receives a call and selects
the location of the emergency.




© Logica 2012. All rights reserved   No. 4
‘I can help’ in action




ICH selects a radius of 300m around the   ICH shows all App users in the radius:
emergency.
                                                    Trained professional (eg. paramedic)
                                                    Student of medicine
                                                    Other volunteer




© Logica 2012. All rights reserved                                                 No. 5
‘I can help’ in action




                                     112 selects which user groups he
                                     wants to inform that there has
                                     been an emergency.


                                     112 creates a message with the
                                     nature and location of the
                                     emergency.


                                     112 pushes the message to the
                                     selected user groups.




© Logica 2012. All rights reserved                                    No. 6
The selected volunteers receive the message...




                                     Your help is needed

                                     Elderly woman collapsed.
                                     Possible heart attack.

                                     Location:
                                     Corner Dam - Damstraat


                                          Navigate to location




© Logica 2012. All rights reserved                               No. 7
...and directions, emergency and reanimation kits
are shown on map




                                     Emergency: 260 mtr
                                     Reanimation Kit




© Logica 2012. All rights reserved                        No. 8
Collaboration for insurance services
• Streamline business processes between Fennia and their brokers
• Simplify and shorten the time for case management

• Deployed unified ECM in the cloud solution, including integration, content management
    and Portal as a Service modules

•   Increased customer satisfaction
•   Increased market differentiation
•   Improved productivity
•   Cost savings
•   Rapid deployment and foreseeable cost structure




© Logica 2012. All rights reserved                                                    No. 9
Collaboration of social networks
• Rules tend to prevent sharing
• Connections are not available
• Teamwork needed in business
• Discouraged in schools
• Who has the best tools?
• Who has the best skills?
• 4Cs video
                 Collaboration       Collaboration?   Cheating!




© Logica 2012. All rights reserved                                No. 10
Collaboration of like-minded businesses

• Who are we not happy to share with?
• So who are we happy to share with?
   • People we trust
   • Organisations that are working together
   • People like us
• The Amazon effect
• So where can we do this?


Public                     Community
                  Private     
© Logica 2012. All rights reserved             No. 11
Oil and gas – preventive maintenance
                       Zero or lower downtime through proactive scheduled
                        maintenance rather than unexpected breakdowns




                                                    Vibration monitoring
                                                      pattern detection




                          Specialist companies
© Logica 2012. All rights reserved                                          No. 12
License2Share - improving oil and gas
 industry JV operating models

• Cloud based service that
  helps joint venture
  partners ensure they are
  remaining compliant and
  maintaining their licenses

• Logica + EPIM + Opentext

• 32 member firms

• 2 million documents

• 600 joint ventures

• 7500 users

• Best practice in JV
  information sharing; tested
  on the Norwegian
  Continental Shelf
 © Logica 2012. All rights reserved      No. 13
Love clean streets




© Logica 2012. All rights reserved   No. 14
Love clean streets


• An award-winning service that
  enables anyone to upload
  photographs of environmental
  problems that require action by a
  local authority. Creating
  international interest.
• Gives citizens the power to improve their immediate environment.
  Lewisham reduced graffiti complaints by 30 per cent, improve clean-up time
  by 87 per cent and improve resident satisfaction during a period of falling
  spend.
• Lewisham Council Case study here
• http://www.lovecleanstreets.org/Reports




© Logica 2012. All rights reserved                                          No. 15
IBOR - energy savings, improved quality of life
and increased safety
                                                        Enables totally new
        Logica IBOR (Integral Management                concepts.
        of Public Space) enables cities and
        large industries to control and                 • Smart lighting (targeted
        monitor their infrastructure objects.             switching off, dimming of
                                                          street lighting)
                                                        • Centralised or local control
                                                          through service personal
                                                          (via smartphone)
                                                        • Scenarios for emergencies,
     • Street lighting                                    rescue operations
                                      ICT Environment
     • Traffic lights                      award,       • Scenarios for events
                                        Netherlands
     • Bollards and barriers
     • Water supply (i.e. hydrants)
     • Disposal systems (i.e.             These concepts are offering a high
        compactors)                       potential of energy savings –
                                          especially in the case of street
                                          lighting – improved quality of life and
     Ability to control a variety         increased safety.
     of objects.
© Logica 2012. All rights reserved                                                       No. 16
IBOR - energy savings, improved quality of life
and increased safety

                                     Logica IBOR Ecosystem to enable control of objects



                                       Objects, i.e.                                  On site:
       Pillars                         luminaire:                                     Control via
                                       equipped with                                  smartphone
                                       telemetry


                                                                                          Cloud-
                                     Communicati
                                                                                          solution:
                                     on via:
                                                                                          scalable, open
                                     Powerline,
                                                                                          interfaces,
                                     GPRS,
                                                                                          secure,
 Sewer Systems                       New E3C
                                                                                          pay per use
                                     protocol
                                                                                          (Multi-Vendor,-
                                                                                          Object)


                                                   Control Centre:      Multi actor: Operated
                                                   Easy operation via   by municipalities,
                                                   touchscreen          emergency services etc.

  Traffic Lights

© Logica 2012. All rights reserved                                                                          No. 17
BurgerNet – Citizen power



                                                A handbag is stolen in a
                                                shopping district




                    A witness calls the emergency services

                       http://www.logica.com/we-are-logica/media-centre/videos/burgernet/
© Logica 2012. All rights reserved                                                          No. 18
BurgerNet




               The controller alerts the police and activates BurgerNet




                 Members in the area are sent details of the situation
                 to their electronic device

© Logica 2012. All rights reserved                                        No. 19
BurgerNet




                                     Members then report their sightings of
                                     the criminals back to the controller



                                         The controller then alerts the police of
                                         their location, so they can be caught.




© Logica 2012. All rights reserved                                              No. 20
98% effective




                          Your credit card company knows two years
                         beforehand that you’re going to get divorced




© Logica 2012. All rights reserved                                      No. 21
Servers and services




© Logica 2012. All rights reserved   No. 22
Windows Azure platform




© Logica 2012. All rights reserved   No. 23
What if you knew what your consumers were really
interested in?

                                 The toy company prepares for another high
                                 demand of Buzz Lightyear toys.




                               But had they been
                               listening to the social
                               enterprise buzz...


© Logica 2012. All rights reserved
You got a friend in me.
Toy Story 3
Thank you



Logica is a business and technology service company, employing 41,000 people. It provides business consulting, systems integration and outsourcing to
clients around the world, including many of Europe's largest businesses. Logica creates value for clients by successfully integrating people, business and
technology. It is committed to long term collaboration, applying insight to create innovative answers to clients’ business needs. Logica is listed on both the
London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG). More information is available at www.logica.com

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Cloud Expo Europe 2012

  • 1. Clouds are about sharing David King, CTO, Logica Mark Ferrar, NTO, Microsoft UK
  • 2. A cloud story: the big picture Shared Shared Shared software computers information Cost reduction is Some more far taken for sighted clients have granted. Agility is the growth on their deciding factor radar. right now. © Logica 2012. All rights reserved No. 2
  • 3. What do we mean about sharing information? The benefits: • Citizen engagement • Business growth The changes: Products • Social networks • Business information Sales Clients Data Delivery Performance © Logica 2012. All rights reserved No. 3
  • 4. ‘I can help’ 112 receives a call and selects the location of the emergency. © Logica 2012. All rights reserved No. 4
  • 5. ‘I can help’ in action ICH selects a radius of 300m around the ICH shows all App users in the radius: emergency. Trained professional (eg. paramedic) Student of medicine Other volunteer © Logica 2012. All rights reserved No. 5
  • 6. ‘I can help’ in action 112 selects which user groups he wants to inform that there has been an emergency. 112 creates a message with the nature and location of the emergency. 112 pushes the message to the selected user groups. © Logica 2012. All rights reserved No. 6
  • 7. The selected volunteers receive the message... Your help is needed Elderly woman collapsed. Possible heart attack. Location: Corner Dam - Damstraat Navigate to location © Logica 2012. All rights reserved No. 7
  • 8. ...and directions, emergency and reanimation kits are shown on map Emergency: 260 mtr Reanimation Kit © Logica 2012. All rights reserved No. 8
  • 9. Collaboration for insurance services • Streamline business processes between Fennia and their brokers • Simplify and shorten the time for case management • Deployed unified ECM in the cloud solution, including integration, content management and Portal as a Service modules • Increased customer satisfaction • Increased market differentiation • Improved productivity • Cost savings • Rapid deployment and foreseeable cost structure © Logica 2012. All rights reserved No. 9
  • 10. Collaboration of social networks • Rules tend to prevent sharing • Connections are not available • Teamwork needed in business • Discouraged in schools • Who has the best tools? • Who has the best skills? • 4Cs video Collaboration Collaboration? Cheating! © Logica 2012. All rights reserved No. 10
  • 11. Collaboration of like-minded businesses • Who are we not happy to share with? • So who are we happy to share with? • People we trust • Organisations that are working together • People like us • The Amazon effect • So where can we do this? Public  Community Private   © Logica 2012. All rights reserved No. 11
  • 12. Oil and gas – preventive maintenance Zero or lower downtime through proactive scheduled maintenance rather than unexpected breakdowns Vibration monitoring pattern detection Specialist companies © Logica 2012. All rights reserved No. 12
  • 13. License2Share - improving oil and gas industry JV operating models • Cloud based service that helps joint venture partners ensure they are remaining compliant and maintaining their licenses • Logica + EPIM + Opentext • 32 member firms • 2 million documents • 600 joint ventures • 7500 users • Best practice in JV information sharing; tested on the Norwegian Continental Shelf © Logica 2012. All rights reserved No. 13
  • 14. Love clean streets © Logica 2012. All rights reserved No. 14
  • 15. Love clean streets • An award-winning service that enables anyone to upload photographs of environmental problems that require action by a local authority. Creating international interest. • Gives citizens the power to improve their immediate environment. Lewisham reduced graffiti complaints by 30 per cent, improve clean-up time by 87 per cent and improve resident satisfaction during a period of falling spend. • Lewisham Council Case study here • http://www.lovecleanstreets.org/Reports © Logica 2012. All rights reserved No. 15
  • 16. IBOR - energy savings, improved quality of life and increased safety Enables totally new Logica IBOR (Integral Management concepts. of Public Space) enables cities and large industries to control and • Smart lighting (targeted monitor their infrastructure objects. switching off, dimming of street lighting) • Centralised or local control through service personal (via smartphone) • Scenarios for emergencies, • Street lighting rescue operations ICT Environment • Traffic lights award, • Scenarios for events Netherlands • Bollards and barriers • Water supply (i.e. hydrants) • Disposal systems (i.e. These concepts are offering a high compactors) potential of energy savings – especially in the case of street lighting – improved quality of life and Ability to control a variety increased safety. of objects. © Logica 2012. All rights reserved No. 16
  • 17. IBOR - energy savings, improved quality of life and increased safety Logica IBOR Ecosystem to enable control of objects Objects, i.e. On site: Pillars luminaire: Control via equipped with smartphone telemetry Cloud- Communicati solution: on via: scalable, open Powerline, interfaces, GPRS, secure, Sewer Systems New E3C pay per use protocol (Multi-Vendor,- Object) Control Centre: Multi actor: Operated Easy operation via by municipalities, touchscreen emergency services etc. Traffic Lights © Logica 2012. All rights reserved No. 17
  • 18. BurgerNet – Citizen power A handbag is stolen in a shopping district A witness calls the emergency services http://www.logica.com/we-are-logica/media-centre/videos/burgernet/ © Logica 2012. All rights reserved No. 18
  • 19. BurgerNet The controller alerts the police and activates BurgerNet Members in the area are sent details of the situation to their electronic device © Logica 2012. All rights reserved No. 19
  • 20. BurgerNet Members then report their sightings of the criminals back to the controller The controller then alerts the police of their location, so they can be caught. © Logica 2012. All rights reserved No. 20
  • 21. 98% effective Your credit card company knows two years beforehand that you’re going to get divorced © Logica 2012. All rights reserved No. 21
  • 22. Servers and services © Logica 2012. All rights reserved No. 22
  • 23. Windows Azure platform © Logica 2012. All rights reserved No. 23
  • 24. What if you knew what your consumers were really interested in? The toy company prepares for another high demand of Buzz Lightyear toys. But had they been listening to the social enterprise buzz... © Logica 2012. All rights reserved
  • 25. You got a friend in me. Toy Story 3
  • 26. Thank you Logica is a business and technology service company, employing 41,000 people. It provides business consulting, systems integration and outsourcing to clients around the world, including many of Europe's largest businesses. Logica creates value for clients by successfully integrating people, business and technology. It is committed to long term collaboration, applying insight to create innovative answers to clients’ business needs. Logica is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG). More information is available at www.logica.com