How to manage your people strategically. The master thesis outcomes suggest four high performing firm types with different features.

1. . Superior Performance A large firm Focused on delivering high quality Intensive Recruitment Recruitment Rewards Size Configuration 1 Size Low Cost Rewards The firm does NOT have a Low Cost strategy Flex Work Lots of Flex Work Opportunities Rewards are connected to Performance © Henric van der Ent, 2010 Quality The environment is favorable Environ-ment

2. . Superior Performance The firm operates in a Low Cost mode Low Cost Configuration 2 Size Quality Recruitment Training Rewards Flex Work All HR Practices are ABSENT A focus on quality is ABSENT © Henric van der Ent, 2010

3. . Superior Performance Training Size Configuration 3 Size There is NOT an intense recruitment strategy in this firm Quality Training Low Cost Rewards Flex Work Recruitment Focused on both quality and costs Size This firm is NOT large Training is important Lots of Flex Work Opportunities Rewards are connected to Performance © Henric van der Ent, 2010 The environment is favorable Environ-ment

4. . Superior Performance A Low Cost focus can be important Focused on delivering high quality Intensive Recruitment Recruitment Rewards Flex Work Configuration 4 Size Training Rewards Training seems to be absent Quality Low Cost Rewards are connected to Performance Lots of Flex Work Opportunities Environment The environment is unfavorable © Henric van der Ent, 2010