This document discusses what organizations need to provide to cultivate engaged employees. It argues that beyond just paying employees and providing basic job requirements, organizations must foster potential, autonomy, competence and relatedness. Employees want to feel that they have autonomy over their work, that they are recognized for their competence, and that they belong to a supportive team. The work environment, including supportive managers, flexible processes, and empowering principles, is critical for engagement. When organizations provide this type of environment, it can lead to innovation, productivity, retention and fulfillment among employees.
When to reward employees with more responsibility and moneyPreeti Bhaskar
The document discusses when and how managers should reward high-performing employees with promotions and raises. It provides several principles for managers to consider, including assessing an employee's current performance using multiple sources of feedback, ensuring the new role is a good match for the employee's interests and abilities, and experimenting with temporary assignments before making a promotion permanent. It also notes that while promotions and raises are important, managers should rely on intrinsic motivators and find other ways to engage employees when raises are not possible due to budget constraints. The document includes two case studies illustrating how companies successfully promoted employees through new roles and temporary job sculpting assignments.
The document discusses the Gallup Questions, which are questions that Gallup has found effectively measure employee engagement through extensive research. It provides explanations for each of the 12 questions, which assess things like whether employees know what is expected of them, have the materials they need to do their work, feel their opinions count, and have opportunities to learn and grow. The questions are meant to help organizations develop environments that foster engaged employees.
The document contains a report on measuring employee engagement at a steel manufacturing company. It includes a survey of a factory supervisor to gather data on engagement related to their job, coworkers, superior, department and company. The data is then analyzed which found high levels of emotional attachment and involvement among employees who felt their work was important and they had opportunities to grow. Areas for further improvement were not identified.
The document discusses employee engagement and how most organizations are not accurately measuring the factors that impact engagement and performance. While job satisfaction is often used as a proxy for engagement, research shows they are barely related. The document advocates for measuring employee thriving through qualities like intrinsic motivation, psychological safety, and strengths alignment. It provides examples of practices that can promote engagement, such as helping employees develop their strengths, connecting individual goals to company mission, and recognizing employees. Accurately measuring engagement is important for understanding what hinders or drives performance in an organization.
A comprehensive list of the most important questions to include in your employee engagement survey.
Question categories include:-
The Organisation, Strategy & Culture
Communication
My Work
Management
Leadership
Opportunities
Reward
Recognition
Training and Development
Quality of Life
Teamwork
Plus demographic and open questions for added insight.
Gallup reviewed data from 263 research studies across 192 organizations to determine the organizational outcomes of employee engagement. The results showed that having engaged employees consistently results in strong business benefit in all 9 indicators studied: customer loyalty/engagement, profitability, productivity, turnover, safety incidents, shrinkage, absenteeism, patient safety incidents, and quality (defects).
This presentation describes employee engagement, the three inclinations employees have towward being engaged, a spectrum of engagement, eight factors that affect engagement levels, and information about surveys and the correlation between engagement - personal behaviors - business results.
When to reward employees with more responsibility and moneyPreeti Bhaskar
The document discusses when and how managers should reward high-performing employees with promotions and raises. It provides several principles for managers to consider, including assessing an employee's current performance using multiple sources of feedback, ensuring the new role is a good match for the employee's interests and abilities, and experimenting with temporary assignments before making a promotion permanent. It also notes that while promotions and raises are important, managers should rely on intrinsic motivators and find other ways to engage employees when raises are not possible due to budget constraints. The document includes two case studies illustrating how companies successfully promoted employees through new roles and temporary job sculpting assignments.
The document discusses the Gallup Questions, which are questions that Gallup has found effectively measure employee engagement through extensive research. It provides explanations for each of the 12 questions, which assess things like whether employees know what is expected of them, have the materials they need to do their work, feel their opinions count, and have opportunities to learn and grow. The questions are meant to help organizations develop environments that foster engaged employees.
The document contains a report on measuring employee engagement at a steel manufacturing company. It includes a survey of a factory supervisor to gather data on engagement related to their job, coworkers, superior, department and company. The data is then analyzed which found high levels of emotional attachment and involvement among employees who felt their work was important and they had opportunities to grow. Areas for further improvement were not identified.
The document discusses employee engagement and how most organizations are not accurately measuring the factors that impact engagement and performance. While job satisfaction is often used as a proxy for engagement, research shows they are barely related. The document advocates for measuring employee thriving through qualities like intrinsic motivation, psychological safety, and strengths alignment. It provides examples of practices that can promote engagement, such as helping employees develop their strengths, connecting individual goals to company mission, and recognizing employees. Accurately measuring engagement is important for understanding what hinders or drives performance in an organization.
A comprehensive list of the most important questions to include in your employee engagement survey.
Question categories include:-
The Organisation, Strategy & Culture
Communication
My Work
Management
Leadership
Opportunities
Reward
Recognition
Training and Development
Quality of Life
Teamwork
Plus demographic and open questions for added insight.
Gallup reviewed data from 263 research studies across 192 organizations to determine the organizational outcomes of employee engagement. The results showed that having engaged employees consistently results in strong business benefit in all 9 indicators studied: customer loyalty/engagement, profitability, productivity, turnover, safety incidents, shrinkage, absenteeism, patient safety incidents, and quality (defects).
This presentation describes employee engagement, the three inclinations employees have towward being engaged, a spectrum of engagement, eight factors that affect engagement levels, and information about surveys and the correlation between engagement - personal behaviors - business results.
Effective workplace collaboration requires certain skills from employees and an organizational culture that supports collaboration. The document discusses key collaboration skills such as clear communication, compromise, respect, and problem-solving. It also identifies challenges to collaboration like poor communication, lack of resources, and unclear objectives. Additionally, the document provides an example of how collaboration could work effectively on developing a new marketing strategy, highlighting benefits like engagement and cost-effectiveness.
To re-engage employees, leaders must understand why workers feel disconnected through fact-finding, address issues like burnout, provide growth opportunities, and help employees see how their work contributes to organizational success. Regular feedback, participation, clear expectations, and ensuring personal goals align with company goals are also important for engagement. With the right workplace conditions and management practices, leaders can renew employees' commitment and pride in their work.
Employee engagement challenges and opportunitiesNandu Warrier
This document discusses employee engagement challenges and opportunities. It notes that engagement is important to reduce unwanted attrition and protect productivity. Several statistics are presented regarding the level of engagement among employees in different countries. Key issues that impact engagement are identified, such as the relationship between leaders and employees. The importance of communication, trust, and building confidence between managers and their teams are explored. Metrics for measuring engagement and the role of HR are also examined. Overall, the document aims to understand what drives engagement and how organizations can improve it.
The document discusses employee engagement, including its definition, importance, and ways to measure and improve it. Specifically:
- Employee engagement refers to an employee's positive attachment and enthusiasm for their work, colleagues, and organization that influences their performance and willingness to contribute further.
- Highly engaged employees benefit organizations through improved performance, communication, customer satisfaction, teamwork and lower turnover.
- Managers play a key role in driving engagement through recruiting the right people, coaching, communicating clear objectives, and showing appreciation for good work.
- Engagement can be measured through surveys that assess employees' pride, motivation, and likelihood to recommend the organization to others. Regular measurement helps identify areas for improvement.
This guide provides school leadership teams with resources to improve employee engagement, including discussion questions and action ideas. It focuses on the 12 key engagement factors measured by Gallup's Q12 survey. The guide explains each factor and how school leaders can take action to help employees feel they understand expectations, have necessary materials/equipment, can use their strengths daily, receive recognition, feel cared for, and are encouraged to develop. The goal is for teams to gain insights and plan actions to increase engagement.
Employee engagement strategies and practicesadigaskell
This document discusses strategies for improving employee engagement. It begins by providing background on the Institute for Corporate Productivity (i4cp) and its research focusing on identifying best practices of high-performing organizations. The executive summary then outlines key strategies used by high-performing organizations to increase engagement, including aligning culture, strategy, and performance; promoting a culture where employees understand goals and feel empowered; measuring the impact of engagement on business results; and including engagement in manager performance reviews. The document provides examples from companies like 3M and Rio Tinto that have successfully implemented these engagement strategies.
Juice Inc. Five Drivers of Employee Engagement White PaperCrista Renner
This document discusses the role of emotional motivators in employee performance. It identifies five core "drivers" that are crucial for engaging and energizing employees: belonging, security, freedom, significance, and purpose. These drivers help fulfill deeper psychological states and produce feelings within employees like being valued, inspired, supported and clear. Research from various studies is cited showing that feelings are the primary motivator for employees and impact engagement, productivity, adaptability to change, and overall performance. The role of leaders is to prime good feelings in employees. When organizations fulfill these core emotional needs, employees feel more energized to perform at higher levels.
This document discusses employee engagement in an organization. It begins by listing employee names and then defines engagement as unlocking employee potential to strengthen performance and company performance. Engagement results from commitment and involvement in the organization and its values. Satisfied employees do the minimum required while engaged employees are motivated to do more. The document outlines different frameworks and models for measuring engagement, including engagement with the organization, with managers, strategic alignment, and competency. It discusses actively engaged, not engaged, and actively disengaged employees. Key drivers of engagement include work, people, total rewards, opportunities, company practices, and quality of life. Effective managers both manage an employee's work and performance as well as their relationship with the company. The
This white paper discusses the importance of employee engagement for business success. It summarizes research showing that only 30% of American workers are engaged, while 52% are not engaged and 18% are actively disengaged. This high level of disengagement costs American businesses an estimated $450 billion to $550 billion annually in lost productivity. The paper advocates for adopting a "People First" approach to create a highly engaged workforce, where employees are passionately committed to the organization's mission and values. It promotes specific strategies like defining what engagement means, establishing engagement metrics, and implementing the "10 Rules for Creating Outrageous Engagement" to close the engagement gap in organizations.
The document discusses the importance of employee engagement for organizations in today's changing business environment. Some key points:
1) Employee engagement is critical for business success and outperforming competitors. Highly engaged employees are more productive, innovative, and committed.
2) Engagement has declined, with only 15% of employees worldwide being engaged and actively committed to their work and company. Disengaged employees are costly due to lower productivity and performance.
3) Managers must understand what motivates employees and leverage leadership to drive engagement. This involves clearly communicating goals, empowering employees, and focusing on employee development, growth and performance.
This document discusses various ways to improve employee engagement and performance, including arranging meetings to discuss goals, fostering a positive work culture and unique office environment, encouraging employees to speak up, holding fun events, giving employees recognition and visibility, fostering friendship in the workplace, providing regular feedback, encouraging innovation, offering incentives and benefits, and allowing remote work opportunities. The overall aim is to motivate employees and improve productivity, retention, and the workplace culture.
The document discusses employee onboarding as a process for helping new hires adjust to and succeed in their new jobs and organizations. It covers topics like how onboarding can help employees reach the breakpoint of productivity, common industry statistics on new hire success rates, best practices for onboarding programs, and an example of how onboarding is implemented at a company called JSIS. The document advocates for structured onboarding processes to help integrate new employees and lower turnover.
Understand the difference between "satisfaction" and "engagement" plus what process I believe will get the most engagement levels for human capital within organisations.
how to motivate employee to achieve targetRam Naresh
The document discusses various ways for a manager to motivate employees. It states that managers must first motivate themselves by being enthusiastic in their role. They should understand employees' needs, recognize achievements both big and small with thanks or awards, set realistic targets and provide training, and clearly communicate the company's vision. Delegating responsibility, ensuring job security, offering career growth, involving employees in decisions, and celebrating accomplishments as a team can also increase motivation. Regular feedback is important to acknowledge progress and prevent demotivation.
Executive Briefing on the value of Employee Engagement and the dangers of dis-engaged and un-engaged employees. Contact Lighthouse Leadership Solutions at 800-592-6510 to learn how we can help you engage your employees.
The Employee Engagement Working Paper, by Prof. Nitin Vazirani, M.Com. in Finance, M.Com in Mgmt, M.H.R.D.M. PhD (Pursuing) of the SIES College of Management Studies
How to be a Super Boss & connect with Employees - Manager EffectivenessXoxoday
This document provides tips for managers to engage and connect with employees. It discusses the importance of respect, trust, feedback, recognition, and understanding employees as individuals. Managers are central to workplace culture and must foster motivation through goal alignment, learning opportunities, and celebrating personal milestones. Regular feedback and surveying employees helps managers understand needs and gauge engagement.
This document outlines strategies for effective employee engagement. It defines engagement as employees being committed to and motivated by their work. There are three types of engaged employees: those who say they are engaged, stay with the organization, and strive to do their best work. Key drivers of engagement include relationships with supervisors, leadership, feeling valued, and opportunities for growth. Organizations benefit from engaged employees through improved performance and reduced turnover. Common strategies for developing engagement include selecting the right people, enhancing employees' well-being, focusing on the work itself and opportunities for growth, and ensuring strong leadership.
The article profiles The Doobie Brothers, who continue to tour and perform with consummate professionalism after many years. The band and their manager Bruce Cohn have established strong relationships with high-quality vendors like Sound Image, resulting in happy crews. The article focuses on a recent Doobie Brothers performance at the new Carl Woods Amphitheater in Nashville, praising the venue and production.
Hippie quotes & sayings about life, peace & lovedishfunnel
QuotesHunter is a constant source of inspiration for poetic and quotations lovers everywhere in the world. This site includes thinkers’, philosophers’, writers’, poets’ and celebrities’ quotes.
Effective workplace collaboration requires certain skills from employees and an organizational culture that supports collaboration. The document discusses key collaboration skills such as clear communication, compromise, respect, and problem-solving. It also identifies challenges to collaboration like poor communication, lack of resources, and unclear objectives. Additionally, the document provides an example of how collaboration could work effectively on developing a new marketing strategy, highlighting benefits like engagement and cost-effectiveness.
To re-engage employees, leaders must understand why workers feel disconnected through fact-finding, address issues like burnout, provide growth opportunities, and help employees see how their work contributes to organizational success. Regular feedback, participation, clear expectations, and ensuring personal goals align with company goals are also important for engagement. With the right workplace conditions and management practices, leaders can renew employees' commitment and pride in their work.
Employee engagement challenges and opportunitiesNandu Warrier
This document discusses employee engagement challenges and opportunities. It notes that engagement is important to reduce unwanted attrition and protect productivity. Several statistics are presented regarding the level of engagement among employees in different countries. Key issues that impact engagement are identified, such as the relationship between leaders and employees. The importance of communication, trust, and building confidence between managers and their teams are explored. Metrics for measuring engagement and the role of HR are also examined. Overall, the document aims to understand what drives engagement and how organizations can improve it.
The document discusses employee engagement, including its definition, importance, and ways to measure and improve it. Specifically:
- Employee engagement refers to an employee's positive attachment and enthusiasm for their work, colleagues, and organization that influences their performance and willingness to contribute further.
- Highly engaged employees benefit organizations through improved performance, communication, customer satisfaction, teamwork and lower turnover.
- Managers play a key role in driving engagement through recruiting the right people, coaching, communicating clear objectives, and showing appreciation for good work.
- Engagement can be measured through surveys that assess employees' pride, motivation, and likelihood to recommend the organization to others. Regular measurement helps identify areas for improvement.
This guide provides school leadership teams with resources to improve employee engagement, including discussion questions and action ideas. It focuses on the 12 key engagement factors measured by Gallup's Q12 survey. The guide explains each factor and how school leaders can take action to help employees feel they understand expectations, have necessary materials/equipment, can use their strengths daily, receive recognition, feel cared for, and are encouraged to develop. The goal is for teams to gain insights and plan actions to increase engagement.
Employee engagement strategies and practicesadigaskell
This document discusses strategies for improving employee engagement. It begins by providing background on the Institute for Corporate Productivity (i4cp) and its research focusing on identifying best practices of high-performing organizations. The executive summary then outlines key strategies used by high-performing organizations to increase engagement, including aligning culture, strategy, and performance; promoting a culture where employees understand goals and feel empowered; measuring the impact of engagement on business results; and including engagement in manager performance reviews. The document provides examples from companies like 3M and Rio Tinto that have successfully implemented these engagement strategies.
Juice Inc. Five Drivers of Employee Engagement White PaperCrista Renner
This document discusses the role of emotional motivators in employee performance. It identifies five core "drivers" that are crucial for engaging and energizing employees: belonging, security, freedom, significance, and purpose. These drivers help fulfill deeper psychological states and produce feelings within employees like being valued, inspired, supported and clear. Research from various studies is cited showing that feelings are the primary motivator for employees and impact engagement, productivity, adaptability to change, and overall performance. The role of leaders is to prime good feelings in employees. When organizations fulfill these core emotional needs, employees feel more energized to perform at higher levels.
This document discusses employee engagement in an organization. It begins by listing employee names and then defines engagement as unlocking employee potential to strengthen performance and company performance. Engagement results from commitment and involvement in the organization and its values. Satisfied employees do the minimum required while engaged employees are motivated to do more. The document outlines different frameworks and models for measuring engagement, including engagement with the organization, with managers, strategic alignment, and competency. It discusses actively engaged, not engaged, and actively disengaged employees. Key drivers of engagement include work, people, total rewards, opportunities, company practices, and quality of life. Effective managers both manage an employee's work and performance as well as their relationship with the company. The
This white paper discusses the importance of employee engagement for business success. It summarizes research showing that only 30% of American workers are engaged, while 52% are not engaged and 18% are actively disengaged. This high level of disengagement costs American businesses an estimated $450 billion to $550 billion annually in lost productivity. The paper advocates for adopting a "People First" approach to create a highly engaged workforce, where employees are passionately committed to the organization's mission and values. It promotes specific strategies like defining what engagement means, establishing engagement metrics, and implementing the "10 Rules for Creating Outrageous Engagement" to close the engagement gap in organizations.
The document discusses the importance of employee engagement for organizations in today's changing business environment. Some key points:
1) Employee engagement is critical for business success and outperforming competitors. Highly engaged employees are more productive, innovative, and committed.
2) Engagement has declined, with only 15% of employees worldwide being engaged and actively committed to their work and company. Disengaged employees are costly due to lower productivity and performance.
3) Managers must understand what motivates employees and leverage leadership to drive engagement. This involves clearly communicating goals, empowering employees, and focusing on employee development, growth and performance.
This document discusses various ways to improve employee engagement and performance, including arranging meetings to discuss goals, fostering a positive work culture and unique office environment, encouraging employees to speak up, holding fun events, giving employees recognition and visibility, fostering friendship in the workplace, providing regular feedback, encouraging innovation, offering incentives and benefits, and allowing remote work opportunities. The overall aim is to motivate employees and improve productivity, retention, and the workplace culture.
The document discusses employee onboarding as a process for helping new hires adjust to and succeed in their new jobs and organizations. It covers topics like how onboarding can help employees reach the breakpoint of productivity, common industry statistics on new hire success rates, best practices for onboarding programs, and an example of how onboarding is implemented at a company called JSIS. The document advocates for structured onboarding processes to help integrate new employees and lower turnover.
Understand the difference between "satisfaction" and "engagement" plus what process I believe will get the most engagement levels for human capital within organisations.
how to motivate employee to achieve targetRam Naresh
The document discusses various ways for a manager to motivate employees. It states that managers must first motivate themselves by being enthusiastic in their role. They should understand employees' needs, recognize achievements both big and small with thanks or awards, set realistic targets and provide training, and clearly communicate the company's vision. Delegating responsibility, ensuring job security, offering career growth, involving employees in decisions, and celebrating accomplishments as a team can also increase motivation. Regular feedback is important to acknowledge progress and prevent demotivation.
Executive Briefing on the value of Employee Engagement and the dangers of dis-engaged and un-engaged employees. Contact Lighthouse Leadership Solutions at 800-592-6510 to learn how we can help you engage your employees.
The Employee Engagement Working Paper, by Prof. Nitin Vazirani, M.Com. in Finance, M.Com in Mgmt, M.H.R.D.M. PhD (Pursuing) of the SIES College of Management Studies
How to be a Super Boss & connect with Employees - Manager EffectivenessXoxoday
This document provides tips for managers to engage and connect with employees. It discusses the importance of respect, trust, feedback, recognition, and understanding employees as individuals. Managers are central to workplace culture and must foster motivation through goal alignment, learning opportunities, and celebrating personal milestones. Regular feedback and surveying employees helps managers understand needs and gauge engagement.
This document outlines strategies for effective employee engagement. It defines engagement as employees being committed to and motivated by their work. There are three types of engaged employees: those who say they are engaged, stay with the organization, and strive to do their best work. Key drivers of engagement include relationships with supervisors, leadership, feeling valued, and opportunities for growth. Organizations benefit from engaged employees through improved performance and reduced turnover. Common strategies for developing engagement include selecting the right people, enhancing employees' well-being, focusing on the work itself and opportunities for growth, and ensuring strong leadership.
The article profiles The Doobie Brothers, who continue to tour and perform with consummate professionalism after many years. The band and their manager Bruce Cohn have established strong relationships with high-quality vendors like Sound Image, resulting in happy crews. The article focuses on a recent Doobie Brothers performance at the new Carl Woods Amphitheater in Nashville, praising the venue and production.
Hippie quotes & sayings about life, peace & lovedishfunnel
QuotesHunter is a constant source of inspiration for poetic and quotations lovers everywhere in the world. This site includes thinkers’, philosophers’, writers’, poets’ and celebrities’ quotes.
Microlite, Inc is a pioneer in optical film, projection screen material, development and fabrication. Microlite uses the most sophisticated optical technology to achieve the highest optical projection screen available on the market today.
The article provides details about Fleetwood Mac's current tour, including information about the production companies and crew working behind the scenes. Clair Global provides audio for the tour, with Dave Coyle mixing monitors and Dave Kob mixing FOH. Paul "Arlo" Guthrie designed the stage production. The tour is using Clair's newest speaker design, the i5-D, which offers clean low frequency output. Fleetwood Mac and the production companies are utilizing top-of-the-line equipment to deliver a world-class production for the iconic band's tour.
GE1133 - Culture and Language in Manga, Anime and BeyondYurie Hara
This document summarizes a lecture on language and culture in manga, anime and beyond. It discusses topics like role language, characteristics of moe and tsundere characters, Japanese samurai language patterns versus English translations, and language features associated with character types. Examples are provided from works like Final Fantasy VI, black jack manga, and analyses of maid cafe language. References are listed from studies on role language, sound symbolism in maid names, and fictionalized orality in Japanese popular culture.
John Mellencamp's "Plain Spoken" tour is playing intimate theater venues. The tour kicked off at the Morris Performing Arts Center in South Bend, Indiana, known for its excellent acoustics. Production Manager Paul Binder oversees two trucks and two buses to support Mellencamp, who has a long-tenured crew. The stripped-down show features three phases, including acoustic and rock hits. Binder's goal is to solve problems and let the experienced crew work without issues.
The Dragon Boat Festival is an annual Chinese festival held on the 5th day of the 5th month to commemorate the death by drowning of Qu Yuan, a patriotic poet from the Warring States period. The festival involves dragon boat races, food, costumes, lantern displays and other traditional customs. It has been celebrated for over 2000 years in remembrance of Qu Yuan's death and the local people's attempt to save his body by throwing rice into the water to keep fish from eating it.
This document contains a summary of Sreeju's professional experience and qualifications. Sreeju has over 2 years of experience developing .NET and Java applications as well as J2EE applications and web services. He is currently working as a Java developer at BJYFederal and has previously worked as a .NET developer at Talipot Technology Solutions. Sreeju has experience working on projects including a hospital management system, student management system, and CASHWorldWide project involving Java development, REST APIs, and integration with other technologies. He is proficient in languages like C#, Java, and technologies like ASP.NET, HTML, Servlets, JSP, and databases like SQL, MySQL, and PostgreSQL.
This document provides an overview of the gold loan and other loan products industry in India. It discusses the history and growth of banking and finance in India dating back thousands of years. It also outlines the performance of major players in the industry and describes different types of banks that operate in today's market like commercial banks and mutual savings banks. The objective of the project is to analyze the market for gold loan and other loan products offered by India Infoline Financial Ltd through primary and secondary research.
This document discusses different approaches to weight loss and maintaining a healthy lifestyle. It outlines the typical cycle people go through when dieting, which often leads to short-term weight loss but long-term weight gain. It then describes different levels or stages people can be at in their approach: not working (given up), easy work (looking for quick fixes), hard work (restrictive dieting), and right work (addressing underlying issues). The right work involves learning about your relationship with food and finding sustainable habits, which leads to long-term weight maintenance compared to the yo-yo effect of restrictive dieting. The document advocates an approach focused on lifestyle changes rather than short-term diets.
A study of over 80,000 employees identified 12 dimensions that are consistently present in workplaces with high employee retention, customer satisfaction, productivity and profits. These dimensions include clear expectations, the right tools and equipment, using employees' strengths, recognition and praise, caring supervisors, encouragement of development, valuing employees' opinions, a clear company mission, quality work, strong coworker relationships, feedback on progress, and opportunities to learn and grow. Recognition and praise specifically ranked fourth among the 12 dimensions in correlating with successful workgroups.
No matter what business you’re into, what products or services you cater to, it’s essential to know that your most important inventory walks in and out of your office door every day and if you want to remain competent, hiring and retaining the best people is paramount. This is where ‘onboarding’ comes in picture. Contrary to the conventional approach, onboarding is not all about getting a few forms filled, orienting new hires about organization’s hierarchy, rules, regulations, reimbursement procedures, leave policy etc., it is more about the strategic orientation of the organization (especially HR) to decrease turnover by increasing engagement.
https://thinktalentindia.com/practice-land.html?practiceid=26&practicing=engage
This document discusses job satisfaction and ways to improve it. It reports that only 30% of US workers are engaged in their jobs according to a 2013 Gallup poll. Both employees and employers can take actions to increase satisfaction. For employees, this includes knowing their values, considering what they receive from their job, being realistic, avoiding lingering dissatisfaction, and considering career advancement. For employers, actions include creating a higher calling in jobs, setting development plans, being clear on expectations, increasing communication, and appreciating efforts. Recognition from employers is important for engagement and commitment.
This document provides information on unlocking creativity in the workplace. It discusses motivation, job enrichment, leadership, and training and development as key factors that can unlock individual creativity. It also presents a case study of how the North Eastern Electric Power Corporation Ltd. implemented various initiatives like corporate restructuring and training to motivate its workforce and unlock their creativity after facing challenges with workforce stagnation and low morale.
Gallup Q12's Employee Engagement FindingsPaul Sohn
The document discusses Gallup's research on employee engagement based on surveys of over 17 million employees. It finds that only 33% of US employees are engaged at work, while 49% are not engaged and 18% are actively disengaged. The 12 questions that most impact employee engagement and organizational performance are presented along with insights into how managers can improve scores on each question.
This document provides guidance on motivating employees in 5 chapters. Chapter 1 discusses the importance of focusing on the bigger picture to provide employees with clear strategies and direction. It emphasizes that motivated employees are vital for business success. Chapter 2 will cover emphasizing the importance of process. Chapter 3 will discuss building employees' involvement. Chapter 4 will cover recognizing achievement. And Chapter 5 will spread positive energy to others. Motivation is important for maximizing employee performance and business outcomes. Different factors can motivate or cause stress, so managing stress is important. The document will explore motivation theories to help employees perform well while reducing workplace stress.
Employeeengagementgallupsurveyquestions 121002085703-phpapp02Agatha C Melvin
The document discusses employee engagement and the Gallup Questions used to measure engagement. It summarizes that engaged employees are committed, involved, and enthusiastic, and feel their basic needs, opportunities to contribute, sense of belonging, and chances to learn are met. The Gallup Questions are designed to measure aspects of engagement linked to business outcomes like profitability and safety. There are 12 questions that ask about having clear expectations, necessary materials/equipment, opportunities to utilize strengths, recognition, caring supervision, encouragement, valued opinions, important work, quality coworkers, trust, feedback, and growth opportunities.
15Five's Guide To Creating High Performing TeamsDavid Hassell
Managing a team has never been more complex. Knowledge-based workers are challenging status-quo leadership at every turn. How will you keep your A-players, ensure their happiness and call forth their best week after week?
15Five's Guide To Creating High Performing Teams contains helpful management tips on everything from building better relationships with employees to supercharging meetings and performance reviews.
Engaged employees provide immeasurable benefits to your organization. It begins at the organizational then managerial, finally employee levels of the organization.
what creates employee engagment ? What are the factor for causing disengagment underperformance and finally attrition. This burning issue is addressed by Dr Wilfred Monteiro HRD guru to India's leading business houses
This document discusses factors that affect employee morale in an organization. It defines morale as the level of voluntary cooperation and desire to attain common goals among individuals or work groups. Key factors that can lower or improve morale are identified as job factors, personal factors, organizational efficiency, goals and objectives of the organization, unfair promotions and selections, lack of recognition, and rewards/incentives. Autonomy, flexibility, financial incentives, recognition, and an understanding attitude from management are discussed as important motivational factors. A survey identified appreciation/recognition, communication, management attitude, job security, good wages, interesting work, career opportunities, loyalty, and working conditions as top motivators for employees.
The document provides guidance on developing and demonstrating being initiative. It defines being initiative as the ability to be resourceful and introduce new courses of action through tenacity, resilience and determination. It then outlines various benefits of being initiative, such as increased visibility, learning new skills, and boosting one's resume. The document also provides tips for employees to show initiative, such as seeking more responsibilities, tackling challenges, and sharing knowledge. Finally, it discusses techniques managers can use to foster initiative in employees, like recognizing initiative examples and providing learning opportunities.
The document discusses the findings of extensive interviews conducted by Gallup with managers and employees at hundreds of companies. It identifies 12 key factors that are strongly linked to employee retention, engagement, and performance. Only 5 of the 12 factors directly influence retention. The document also provides guidance for managers on developing employees, focusing on strengths rather than weaknesses, setting clear expectations, and treating each employee differently based on their unique talents and needs.
The document discusses the findings of a Gallup study that interviewed 80,000 managers across 400 companies and 2,500 business units. It identifies 12 key factors that are strongly linked to employee and business outcomes like retention, customer satisfaction, productivity and profitability. Only 5 of the 12 factors are most directly tied to employee retention. The document also provides guidance for managers on developing employees, focusing on their strengths, setting clear expectations, and caring for employees as individuals.
The document discusses the 12 Gallup Questions that will be used in SAIC's employee engagement survey. It provides background on how Gallup developed the questions to link to key business outcomes. It then explains each question in 2-3 paragraphs, focusing on what research shows about engaged workplaces in relation to that question and how managers can promote high scores. The questions address aspects like understanding expectations, having resources, opportunities to use strengths, recognition, caring supervisors, encouragement, opinions counting, purpose/mission, quality commitment from others, workplace friendships, feedback, and learning/growth opportunities.
The document discusses strategies for recruiting and retaining top talent. It suggests focusing on company culture fit over just expertise when hiring. It also recommends providing opportunities for employees to grow, maintaining engaging work, and recognizing accomplishments to keep current employees motivated. Proper onboarding, developing relationships among coworkers, and continual hiring of top performers are other tactics covered.
Employee turnover in the nonprofit industry is at 20% and climbing. This presentation will help explain why, and give you 7 simple ways to reduce employee turnover in your agency.
3. Table of Contents
The traditional picture 1
What’s on offer? 2
What do engaged employees have? 5
Self Determination theory 5
The work environment 9
People 9
Processes 10
Principles 11
Conclusion 12
About the author 13
Bibliography 13
4. Page 1
The traditional role of an organisation has been to seek employees that will do the work that
needs to be done to ensure the company’s growth and increased profit margin. In return the
employer provides appropriate remuneration to the worker to live comfortably. The idea that
there is anything beyond this exchange of a ‘fair days work for a fair days pay’ has arisen due
to ‘the inevitable encroachment of mediocrity’ (Seth Godin) that occurs when employees
are not engaged or motivated by their work and start to view it as their job instead of valuing
the contribution they make.
When the need for a position develops the organisation seeks someone who has the skills
to be able to do the job. Once found, the new employee is then shown what to do and, after
a settling period, expected to do the work. Both employee and employer are filled with the
possibility of what they will contribute to the organisation.
The new employee has hopes their new role will be better than their last, and the employer
looks forward to them getting the work done that saw the need for the position in the first
place. All has started well.
The problems begin because humans are not robots and to perform at their best, need other
input to keep the motivation high. This other input involves recognition, feedback and an
environment that allows for growth.
Fostering Potential
6. Page 3
It’s mandatory to provide professional development as this is an
important factor in a person’s career development, to foster growth,
but it’s not a big factor in staff retention. Staff training does not
separate one organisation significantly from another, it represents
a ‘given’ rather than a special individual consideration. Factors that
lead to engagement and fulfilment include but are more subtle than
just providing access to great training.
Those organisations that consider only the basic needs of their
employees, having their focus primarily on the profit end of the
organisation are doomed to be forever complaining about their staff
and their lack of enthusiasm for the business. An over developed
focus on profit can lead the business to put increasing amounts of
stress on their employees to perform, to sell, to create and to provide
great customer service. This would work well if employees were
robots, as you could simply turn up the speed dial. But in humans
stress does not create increased productivity it simply creates a
culture of competition, rivalry and subterfuge.
People’s skills and contribution – the work they do in the
organisation- is responsible for generating the required profit.
However, it’s not what they do that deserves the focus, it’s how and
why they do their job that creates engagement. Organisations that
appreciate the importance of the human factor in their business
create more productive work environments, without the stress.
Offering perks to attract and retain great talent shows a shift
of emphasis toward people however what is known about
human motivation is that once the reward is expected it loses its
effectiveness and becomes seen as inevitable and therefore, beyond
the enticement to join the company at the job interview, the perks
lose their shine.
Create
something
NOW!!
“
”
7. Page 4
In his book ‘Drive’ Daniel Pink cites scientific research that shows
when you offer rewards for a task you can actually decrease an
individual’s intrinsic motivation (internal drive) - this was shown in
both children and adults. Results from all over the world showed
the higher the reward the worse the performance, refuting the idea
that providing a perk or reward is effective for motivating people to
higher performance or engaging them in the role. The study results
pertain to tasks that require problem-solving ability, creativity and
initiative. Tasks that involve following a set formula time and again
with no need for ‘thinking’ showed that external rewards could be
effective.
Using rewards as an occasional and unexpected perk after the task
has been completed can be effective for maintaining motivation.
Pink states ‘by limiting rewards for non-routine, creative work to the
unexpected, “now that you’ve completed the task” variety (instead
of “If you get this right-then you will get the reward”) will avoid the
unwanted down turn in motivation seen when people are performing
for expected rewards.’ Using an unexpected reward, once the project
is complete, can instead be perceived as recognition for a job well
done. Instead of perks or tangible rewards Pink cites research that
suggests using intangible rewards first - informational rewards are
what people crave. Positive feedback improves intrinsic motivation.
Positive
feedback
improves
intrinsic
motivation
“
”
8. Page 5
What do engaged
employees have?
The Gallup organisation interviewed one million employees over a twenty five year period
and identified those situations that contributed most substantially to employee satisfaction
and engagement at work. The most influential finding was that ‘talented people need great
managers.’ Following on from this they surveyed eighty thousand managers to find out what
made a manager great and put together twelve questions which most accurately measured
staff engagement.
Of Gallup’s twelve questions, one focusses on the importance of recognition and positive
feedback. This particular question was also identified as being one of the six most important
questions an organisation needed to poll well on in order to align with desired business
outcomes:
“In the last seven days, have I received
praise or recognition for good work?”
So it seems organisations could be saving money on perks
after the original hiring decisions have been made.
On the model, the other end of the ‘people factor’ is
engagement.
Self-determination theory (SDT) provides a brilliant
template for staff engagement as its creators Deci and Ryan
put it forward as an explanation of ‘how to support our
natural or intrinsic tendencies to behave in effective and
healthy ways.’
Self-
determination
theory (SDT)
provides
a brilliant
template for
staff engagement
9. Page 6
This confirms my belief that people want to do their best. If you think
back to when you first started a job- the ideals and expectations
of the contribution you could make, but circumstances, work
experiences and the environment you work in can beat down
these lofty thoughts as you realise the organisation doesn’t provide
the surroundings in which you feel free to contribute. It’s possible
you stopped trying and started accepting your situation or moved
somewhere else to a work place that did want your full contribution.
In order to feel part of something and be fulfilled, SDT states we
need the opportunity to feel we have:
• Autonomy
• Competence
• Relatedness
This is the blueprint for organisations to fully engage and perhaps
even transform and fulfil their employees and yet often staff
engagement is only thought about in terms of relatedness. That
is, getting along with your team and having a sense of belonging.
Clearly this is important because feeling you belong means you feel
confident that you will be supported and this provides courage and
confidence to contribute.
Relatedness leads to competence. If you feel the people around you
are backing you, then you are more inclined to contribute without
fear of ridicule and this allows you branch out with confidence and
show what you can do.
The need for competence is not only about being taught how to do
something well and for you to feel good about your skill level. It is
also the external recognition of that competence that’s vital.
...often staff
engagement
is only
thought
about in
terms of
relatedness
“
”
10. Page 7
Six of Gallup’s twelve questions demonstrated the strongest links to
desired business outcomes and five of this top six can be linked to
demonstrating and being recognised as competent:
1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need?
If so, I have a better chance of getting it right and
demonstrating competence.
3. Do I have the opportunity to do what I do best every day?
If so, I have the opportunity to display to myself and others
that I’m competent.
4. In the last seven days, have I received recognition or
praise for good work?
If so, then I know my competence is appreciated and
acknowledged which gives me confidence and motivation
to continue.
5. Is there someone at work who encourages my
development?
If so, I know that what I have done in the past is good and
I am worthy of investing more time, money and effort into
and I am more confident and secure to continue displaying
my competence.
The sixth question on the most powerful business outcome
predictor list was about relatedness:
6. Does my supervisor, or someone at work, seem to care
about me as a person?
The traditional focus of staff engagement is on this principle of
relatedness and usually involves surveying staff to get their opinions
and encouraging staff to bond as a team. These are worthwhile
activities but are only one part of the bigger picture of engagement.
The final thread in self-determination theory is autonomy and this is
not really picked up in any of Gallup’s twelve questions but I believe
Engaged
employees
get to
demonstrate
competence
daily
“
”
11. Page 8
is equally, if not more important than the others. If there was one
of Gallup’s top six questions that touched the tip of the iceberg of
autonomy it would be: Do I get the opportunity to do what I do best
every day? Its limitation is it doesn’t add- Do I get to do what I do
best every day in a way that I want to?
In his book ‘Drive’, Daniel Pink describes high performing companies
who have left traditional business protocol behind and allow their
staff autonomy over the 4T’s:
• Task
• Time
• Technique
• Team
These companies, such as Google, 3M and Atlassian are putting
trust in their employees and reaping the benefits of staff who are
innovative and engaged in not only their work but the missions of the
company. I would argue when you allow autonomy as the icing on
thecakeofrelatednessandcompetenceyouachievetransformation
and fulfilment of your employees and your organisational goals, not
just engagement- autonomy is the special sauce.
By allowing autonomy you start to tap into the higher purpose of
the individual and allow them the freedom and challenge of creating
something or a way of doing things that is unique to them. In this
way they will be utilising the skills they were born to use.
The provision of the appropriate environment, structure and support
can then align the higher purpose of the individual with the strategic
aims and higher purpose of the organisation. The individual knows
they are making a contribution to the organisation in a meaningful
way that is recognised, appreciated and fostered.
Autonomy
is the special
sauce on
top of staff
engagement
“
”
12. Page 9
A critical piece... the
work environment
The perfect environment provides security and opportunities
for self-expression. The work environment creates the space for
contribution and is made up of the people in the team, (more
particularly the manager or supervisor), the business processes or
the way things are done, and the principles or culture of the group
that governs behaviour and attitudes.
People
What the Gallup organisation found as a result of testing their
staff engagement tool between and within organisations was the
manager or direct supervisor was the most important factor in staff
engagement. They concluded ‘people join an organisation but
leave a manager.’
The perfect
environment
provides
security and
opportunities
for self-
expression
“
”
13. Page 10
Processes
Pink comments that businesses and organisations being man-made, that is, not created in
nature, are destined to be imperfect and become outdated. However, the way that most
companies run is how they always have. The argument for change states that as more and
more jobs are automated and can be done by machines, the jobs that are left for us humans
are those that require thinking- problem solving, creativity and innovation. In order to most
effectively carry out these types of higher thinking jobs, the business requires a more flexible
structure that allows the potential of each employee to be fostered and tapped fully.
Case Study:
Jet Blue is an American airline that allows their customer service operators to work from
home. It’s reported that in this way they recruit more well qualified people who cannot or
don’t wish to work in an office, such as the retired, disabled and stay-at-home mums. JetBlue
has ranked highest in customer satisfaction among low-cost carriers in North America,
a customer satisfaction recognition received for the eighth year in a row. Founder David
Neeleman stated JetBlue looks “to bring humanity back to air travel”- this was in regard to
their mission to be low-cost airline but still have some of the bells and whistles of inflight
entertainment. It appears this mission also extends to the structure of their business and
allowing this flexibility in how people do their work provides that human touch. This pays
off in engaged employees and great customer service as each employee can put their own
touch to the work and do what they do best.
Atlassian, Google and 3M all allow their staff “15-20%
time” each week to work on something they are
interested in. They can work with who they like, on
what they like and how they like during this time. All
three companies say many of their great products
have been developed this way…it’s where the post-it
note came from.
They can work
with who they like
on what they and
how they like…
14. Page 11
Compare this to a smaller, Australian story. When speaking to an employee in the insurance
industry, she was reflecting on her experience in two different companies. The one she
currently works for does not have to market or advertise for new clients. She marvelled
that this was case but reflected that the company policy was that each employee knew the
business and the insurance policies, so that when a client rang the business they could be
helped by the person that answered the phone. They also took care of the little things rather
than directing the client to the website to work it out themselves. The focus on upskilling
employees enabled great customer service, but it also showed an interest in the staff’s
development and broadening of their skill base. She compared this to her previous employer,
whose sales staff were under immense pressure to perform and get new clients, assistants
had no further training and incoming clients had to wait until their agent was available to
have their issues attended to or they were referred to the website.
Some flexibility of thinking and investment of time and resources into structuring how you
run the business around how employees like to work and need to grow, can have a big impact
on staff engagement, customer satisfaction and profit. Engaged staff provide better customer
service.
Principles
Steve Simpson coined the eloquent phrase ‘unwritten ground rules’ and his work around
organisational culture aims to identify the unspoken principles that determine how work
gets done in any organisation. If the environment is not ‘safe’ for people to take risks and
make suggestions without ridicule or blame, then innovation and creativity are unlikely to
happen. If the unwritten culture of the office is ‘change happens all the time, take no notice,
just sit tight and ride it out,’ then new
initiatives are unlikely to be accepted.
These principles may be organisation-
wide or they may concern specific
departments. If these ‘rules’ and the
atmosphere they create are out of
alignment with the strategic goals of
15. Page 12
the organisation or the aims of the manager, then no amount of rewards, punishment or
training is likely to make a difference.
Changing the environment culture or principles is a tricky proposition, as it may be the
manager’s style or it could be a long term employee that is polluting the atmosphere. It
starts with talking to the people in the team in an open and empathic way in order to build
trust and show an interest in their opinions. Then ensuring there is some action or change,
however small, will mean this initiative does not become another example of ‘they make
some attempt to find out what I think but nothing ever happens from it.’
Fostering potential in the work environment takes:
• Effective feedback
• Flexible structure
• Allows freedom
Conclusion
The good news is that fostering potential and reaping the rewards for growth of both
employees and the business can be achieved. The bad news is, this takes change which takes
time and risk which is why, if you have read this type of information before, you haven’t done
anything about it as it seems too difficult and hard to know where to start.
Change needs to be gradual as it’s not only the business risk that needs to be considered but
the impact of change on the individual workers. Some may need change and others may not,
so this type of change is best implemented one on one as it is each individual’s growth and
contribution that needs to be fostered. One size does not fit all, and perhaps this is where
initiatives have failed in the past.
The Gallup organisation’s research concluded the manager or direct supervisor is the critical
touch point for fostering potential in people. Ensuring this person (manager) is well supported
and knows what is expected of them and providing the right environment and training is vital,
so they can be supported to create the magic that happens when you foster the potential of
the people in your organisation.
16. About the Author:
Lisa Renn is a thought leader who is
passionate about people achieving their
potential. Everyone has something great to
contribute to this world and they can’t do it
if they are hampered by their environment.
Given work is a big part of people’s lives, it
provides a great opportunity for allowing
this expression of purpose via contribution
to the organisation, however somewhere
along the way work becomes antagonistic
to potential instead of an advocate.
Lisa started her working life with a Bachelor of Applied Science in Physical Education, taught for
some years while studying her Masters of Nutrition and Dietetics. It was while working as a dietitian
that Lisa became more interested in what motivated people to change and what were the things
that get in the way of people achieving their full potential. Although still passionate about health as
a vehicle to allow peak performance and potential realisation, it’s taken a back seat to a much more
powerful premise that when people are fulfilled in what they do every day they are much more likely
to contribute greatness everywhere.
When you provide the environment that fosters potential, you allow the person to step into themselves,
to stretch and grow. The spirit of contribution is mutual, from both the organisation and the individual,
which is why it’s so powerful and the results can literally change the world.
“In order to reach my full potential, and help others to reach theirs, I shifted my focus to the science
behind motivation and the situations, support and thinking that allow people to fulfil their potential.
What I have discovered is this is not just about training or social connectedness it’s about providing
the environment that allows you to *“dare greatly” and this is about empathy, support and trust.”
*’dare greatly’ is a term created by Brene` Brown
Bibliography
1. Seth Godin (2014) ‘What to do when it’s your turn’ Seth Godin
2. Daniel Pink (2009) ‘Drive- The surprising truth about what motivates us’ Canongate Books UK
3. Marcus Buckingham & Curt Coffman (1999)Gallup Organisation, ‘First, break all the rules’ Simon and
Schuster UK
4. https://en.wikipedia.org/wiki/JetBlue
5. Brene` Brown (2012), ‘Daring greatly-How the courage to be vulnerable transforms the way we live, love,
parent and lead’ Penguin Books
17. Training Solutions
Lisa is dedicated to helping
businesses and organisations
grow as a direct result of fostering
the potential in their employees.
Creating a mutually beneficial
environment that allows the
people in the organisation to do
work they love every day, providing
managers with the skills and tools
they need to nurture this culture and accelerating business growth via increased productivity,
innovation, customer service, a decreased turnover all as a result of more engaged staff.
Solutions include:
• Executive coaching
• Management coaching and training
• Team training or facilitated discovery
• Conference presentations
Go to the website or please call if you would like more information.
Web: www.lisarenn.com
Email: lisa@lisarenn.com
Phone: 0413 956 107