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Forrester Emerging MSSP Wave
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The Forrester Wave™: Emerging
Managed Security Service Providers,
Q1 2013
by ed Ferrara, January 8, 2013 | updated: February 14, 2013
For: Security &
risk Professionals
Key TaKeaWays
emerging Mssps have laudable Capabilities, Forward-Thinking
strategies, and surprising Client lists
These emerging players deserve a hard look. They offer comprehensive, professionally
delivered security services. Some are pioneering cloud-based delivery, and others
resell their services through a growing MSSP reseller channel. All are growing at rates
of 30% to 40% per year and have great technical depth and flexibility.
Being a Big Fish in a small pond Can Be a good Thing
CISOs interviewed for this research indicated they liked being the vendor’s biggest
customer. This offers better value. One CISO at a financial services company said, “I
don’t need an MSSP with 10 SOCs and analysts fluent in 12 languages. When I call
I want to know the name of the person on the other end of the phone and how they
will help me.”
Cloud, saas security, and Customer satisfaction are Key
differentiators
The Leaders in this Forrester Wave want to grow their businesses. Some aspire to
serve enterprise-class clients, while a few others think their future lies is serving
small and midsize businesses. The cloud, software, and hardware-as-a-service play
a big role with two of the Leaders — differentiating them from the pack and other
MSSPs as well.
18. Forrester Research, Inc. (Nasdaq: FORR) is an independent research company that provides pragmatic and forward-thinking advice to
global leaders in business and technology. Forrester works with professionals in 17 key roles at major companies providing proprietary
research, customer insight, consulting, events, and peer-to-peer executive programs. For more than 29 years, Forrester has been making
IT, marketing, and technology industry leaders successful every day. For more information, visit www.forrester.com. 86781
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Forrester Focuses On
Security & Risk Professionals
To help your firm capitalize on new business opportunities safely,
you must ensure proper governance oversight to manage risk while
optimizing security processes and technologies for future flexibility.
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against risk; justify decisions; and optimize your individual, team, and
corporate performance.
Sean Rhodes, client persona representing Security & Risk Professionals
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