The document outlines the UNU-EGov and Knowledge Societies Policy Handbook Project, which aims to enhance governance capabilities through digital technology. It emphasizes the role of the United Nations University in fostering knowledge societies and supporting member states with policy-driven electronic governance. The project focuses on updating knowledge society policies and developing a global community for knowledge sharing and collaboration.

1. UNU-EGOV and
Knowledge Societies Policy
Handbook Project
Tomasz Janowski
UNU-EGOV, Guimarães, Portugal
janowski@unu.edu

2. BUENOS AIRES, ARGENTINA, 7 MARCH 2016, 2UNU-EGOV AND KNOWLEDGE SOCIETIES POLICY HANDBOOK PROJECT
UNITED NATIONS UNIVERSITY (UNU)
IDENTITY
Global think tank and postgraduate teaching organization,
part of United Nations system
MISSION
To contribute, through collaborative research and education,
to efforts to resolve the pressing global problems of human
survival, development and welfare that are the concern of
the United Nations, its Peoples and Member States
GOALS
1. Advancement of knowledge relevant to the role and work of the United Nations
2. Formulating sound principles, policies, strategies and programs for action
3. A bridge between the international academic community and the UN system
4. Contributing to capacity building, particularly in developing countries.

3. BUENOS AIRES, ARGENTINA, 7 MARCH 2016, 3UNU-EGOV AND KNOWLEDGE SOCIETIES POLICY HANDBOOK PROJECT
UNU SYSTEM
UNU-BIOLAC Biotechnology Venezuela
UNU-CRIS Regional Integration Belgium
UNU-CS Computing and Society Macao
UNU-EGOV Electronic Governance Portugal
UNU-EHS Environment and Human Security Germany
UNU-FTP Fisheries, Geothermal Training Iceland
UNU-IIGH Global Health Malaysia
UNU-INRA Natural Resources Management Ghana
UNU-INWEH Water, Environment and Health Canada
UNU-IAS Sustainability Japan
UNU-MERIT Innovation and Technology Netherlands
UNU-ONY UNU Office in New York USA
UNU-OP UNU Office in Paris France
UNU-WIDER Development Economics Finland

4. BUENOS AIRES, ARGENTINA, 7 MARCH 2016, 4UNU-EGOV AND KNOWLEDGE SOCIETIES POLICY HANDBOOK PROJECT
UNU-EGOV
NAME UNU Operating Unit on
Policy-Driven Electronic Governance
LOCATION Guimaraes, Portugal
Hosted by the University of Minho
ESTABLISHED 23 May 2014, preceded by UNU-IIST-
EGOV, Macao, since 2004
PURPOSE To support the UN system and UN
member states in transforming the
mechanisms of governance and building
effective governance capabilities through
digital technology to contribute to:
o inclusive social development,
o inclusive economic development,
o environmental sustainability, and
o peace and security.

5. BUENOS AIRES, ARGENTINA, 7 MARCH 2016, 5UNU-EGOV AND KNOWLEDGE SOCIETIES POLICY HANDBOOK PROJECT
WHAT IS EGOV?
The latest stage in the evolution of Digital Government:
EVOLVING GOALS EVOLVING RESPONSES
1 Improving internal government operations
and delivering better public services
Digitization or
Technology in Government
2 Facilitating administrative and institutional
reform in government
Transformation or
Electronic Government
3 Engaging citizens and non-state actors in
policy- and decision-making processes
Engagement or
Electronic Governance
4 Supporting policy and development goals
in specific sectors and localities
Contextualization or
Policy-Driven Electronic Governance

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EGOV INNOVATION MODEL

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EGOV AND DEVELOPMENT
STAGES
CHARACTERIZATIONS
Transformation of
government?
Includes
non-state actors?
Location- and
sector-specific?
1 DIGITIZATION no no no
2 TRANSFORMATION yes no no
3 ENGAGEMENT yes yes no
4 CONTEXTUALIZATION yes yes yes
GOVERNMENT
GOVERNANCE
DEVELOPMENT

8. BUENOS AIRES, ARGENTINA, 7 MARCH 2016, 8UNU-EGOV AND KNOWLEDGE SOCIETIES POLICY HANDBOOK PROJECT
EGOV ACTIVITY FRAMEWORK
Practice Research
Policy
cases, exceptions
evidence, validation
data, problems
rules, procedures
analysis, alternatives
measures, solutions
Interaction between EGOV research, policy and practice:

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UNU-EGOV PROJECTS
THEME 1: ELECTRONIC GOVERNANCE FOR PUBLIC SECTOR INNOVATION
NO PROJECTS FUNDING
1 Electronic Governance for Administrative Burden Reduction core
2 Electronic Governance for Context-Specific Public Service Delivery core
3 GCIO Education System for Colombia external
THEME 2: DIGITAL AGENDA FOR SUSTAINABLE DEVELOPMENT
NO PROJECTS FUNDING
4 Knowledge Societies Policy Handbook external
5 Policy Monitoring on Digital Technology for Inclusive Education external
6 Smart Cities for Sustainable Development external

10. BUENOS AIRES, ARGENTINA, 7 MARCH 2016, 10UNU-EGOV AND KNOWLEDGE SOCIETIES POLICY HANDBOOK PROJECT
KSP HANDBOOK
AIM 1. Updating: Updating the publication "National Information Society Policy: A
Template" (Template) produced by UNESCO/IFAP in 2009
2. Digitization: Converting the Template into a Digital Platform for knowledge-
sharing to support Member States in the development, review and
implementation of Knowledge Societies policy frameworks and strategies
3. Socialization: Developing a global research and policy community around
this platform to serve as users and contributors.
PARTNERS

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HANDBOOK PLATFORM
KSP HANDBOOK AND PLATFORM

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KSP HANDBOOK/PLATFORM/COMMUNITY VISION

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PREAMBLE Foreword
Acknowledgements
Executive Summary
Table of Contents
List of Figures
List of Tables
List of Acronyms
APPENDIX A. Glossary
B. Policies
C. Publications
D. Tools
E. Indicators
F. Case Studies
BODY 1. Introduction
2. Background – Understanding Knowledge Societies
3. Foundations – Elements of Knowledge Societies Policy
4. Conceptual Framework – Structuring Knowledge Societies Policy
5. Process – Building Knowledge Societies Policy
6. Adaptation and Transfer – Localizing Knowledge Society Policy
7. Using the Handbook – Platform and Community
8. Conclusions
References
KSP HANDBOOK STRUCTURE

14. BUENOS AIRES, ARGENTINA, 7 MARCH 2016, 14UNU-EGOV AND KNOWLEDGE SOCIETIES POLICY HANDBOOK PROJECT
The remainder of the session will present different parts of the handbook:
1 Foundations of Knowledge Societies by Susana Finquelievich
2 Construction of Knowledge Societies Policy by Susana Finquelievich
3 Adaptation and Cases of Knowledge Societies Policies by Elsa Estevez
4 Knowledge Societies Policy Platform and Community by Elsa Estevez
KSP HANDBOOK IN DETAIL

15. BUENOS AIRES, ARGENTINA, 7 MARCH 2016, 15UNU-EGOV AND KNOWLEDGE SOCIETIES POLICY HANDBOOK PROJECT
1 The DG landscape is continuously evolving, considering both how this concepts is
researched and taught, and how it is adopted in government policy and practice.
2 This evolution reflects how governments are trying to find innovative digital solutions to
economic, social, cultural, political and other pressures facing them, based upon
available technologies, and how they absorb and institutionalize such innovations.
3 The forces of this evolution are putting DG in the central position to enable the
development of Knowledge Societies as the end and as the means to Sustainable
Development; the future success of DG is directly related to this enabling role.
4 UNU-EGOV is committed to promoting the use of DG to support the development of
Knowledge Societies and to working with UNESCO/IFAP to ensure that the national and
local partners are able to utilize the potential of the Handbook.
CONCLUSIONS

16. Thank you for listening.
Any questions?
Tomasz Janowski
janowski@unu.edu