Traditional enterprise identity management systems are not designed for the new generation of omni-channel initiatives that improve customer experience and drive revenue. Scale and elasticity, advanced authentication and authorization, open source, DevOps, REST, PaaS, microservices, and API security are just a few of the modern services required to build a next generation digital business. Come to this session to learn how ForgeRock can drive success for the modern application developer and digital business owner.

1. © 2016 ForgeRock. All rights reserved.
Identity Relationship Management
is the Foundation for Your Digital
Strategy
Chris Kawalek
Senior Product Marketing Manager, ForgeRock

2. © 2016 ForgeRock. All rights reserved.
2010 Founded
10 Offices worldwide with headquarters
in San Francisco
400+ Employees
500+ Customers
50% Americas / 50% International
commercial revenues
30+ Countries
ForgeRock is the leading, next-generation, identity
security software platform, driving digital business.

3. © 2016 ForgeRock. All rights reserved.
Evolution of Identity
From Simple Employee Deployments to Complex Relationships
Employees
Consumers
Employees &
Partners
Things
Perimeter
Perimeter federation
Brand experience
Relationship of
devices, things and
people
ComplexityofScale
Complexity of User / Customer Experience

4. © 2016 ForgeRock. All rights reserved.
Persistent Identity
Driving Efficiency Across All Lines of Business
Single
View
Omni-
Channel
Adaptive
Context
Privacy &
Consent
Threat
Intelligence
Customer
Intelligence
Persistent Identity
…Appliances Energy Oil & Gas LightingCapital HealthcareAviation
IDENTITY IS THE CENTER OF EVERYTHING!

5. © 2016 ForgeRock. All rights reserved.
Reg Code: 63456
Register Me! The Cloud
Me
User Experience
Identity Drives a Customer’s First Experience

6. © 2016 ForgeRock. All rights reserved.
MePhone
Tablet
Laptop
Home
Auto
Health
Smart City
Multi-Channel Engagement
Identity Enables New Channels for Engagement

7. © 2016 ForgeRock. All rights reserved.
Life Insurance
Identity Attributes
Home Insurance
Identity Attributes
Auto Insurance
Identity Attributes
Boat Insurance
Identity Attributes
My identity data
lives across many
BUs within an
organization
Flood Insurance
Identity Attributes
Earthquake Insurance
Identity Attributes
One Customer
Single Identity Profile FOR Customer Engagement

8. © 2016 ForgeRock. All rights reserved.
My Identity Preferences
The Cloud My Car
Personalized Car
Personalization
Create Sticky Offerings that Foster Customer Loyalty

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Me
Mobile
Alarm
Car
Door
Oven
TV
Lights Daughter
Son
Evolving Relationships
Managing Constantly Changing Connections Requires Identity

10. © 2016 ForgeRock. All rights reserved.
Did you just request to
transfer $1,000,000.
Sky is trying to purchase
Footloose on Amazon .
Is that ok?
Ang is requesting access
to your car
Are you trying to open
your front door?
We noticed your are
accessing our service on
an iPhone. Would you
like to register this
device?
Would you like to authorize
purchasing Showtime on
your Samsung TV?
Contextual Identity
Enriching the Experience

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User Managed Access
Sharing X-Ray with Doctor
Contextual Identity
Authentication, Authorization and Consent

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OPEN
SOURCE
Accessible
Innovative
Transparent
Secure
Enduring
Collaborative
Risk = ROI
Open Source
Open Source is the New Normal

13. © 2016 ForgeRock. All rights reserved.
Establishes Persistent
Identity For:
• Single view of customer
• Relationship based for
people, things, devices
• Contextual security
model
• Privacy & consent based
Return on Identity: The New ROI
Drives Business Value:
• Cross sell/up sell
• Customer intimacy
• Enhanced user
experience
• New Channels
• Faster time to market
• Lower TCO
Identity
Relationship
Management

14. © 2016 ForgeRock. All rights reserved.
Thank You
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