For her Stage 4 assignment, the student will propose an IT solution and next steps to implement the solution for UMUC Haircuts. The introduction will summarize Myra's generic strategy and the business process to be improved. For the proposed IT solution, the student will identify a specific SaaS or cloud-based system to meet the requirements. The implementation steps section will outline what Myra needs to do, including arranging use of the system, acquiring hardware, configuring the solution, testing the system, preparing employees, migrating data, system use, and maintenance. The conclusion will summarize the project benefits for Myra. At least two external references will be incorporated and cited in APA format.

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4 of the class.Re-read the “UMUC Haircuts Case Study" and the Stage 1, 2 & 3 assignments,
and review the “Walmart Example.”Review Instructor feedback from previous assignment
submissions.
Overview of IT Solution and Next Steps for UMUC Haircuts
For your Case Study Stage 1 assignment, you performed a Five Forces Analysis and justified
Myra's chosen generic strategy for competitive advantage and the business process that she
would like to improve through the application of technology.
For your Stage 2 assignment, you identified the inputs, processing, and outputs of Myra's
selected business process. Those inputs, processing, and outputs form the functional (business)
requirements for an IT system to improve the process.
In Stage 3, you identified the IT requirements by evaluating their applicability and importance in a
new system to be implemented to improve the identified business process for UMUC Haircuts.

2. Following your analysis of the business environment and the business and IT requirements, Myra
Morningstar has decided to move ahead and implement an IT solution. She has asked you to
identify an IT solution and explain what the steps would be to implement it.
Since UMUC Haircuts is a small business, Myra should take advantage of a Software as a
Service (SaaS), or a cloud-based system, that has already been developed and is maintained
and operated by a vendor and is designed for a Salon type of business. You should do some
research and find a vendor-provided solution that will support the process that is being improved.
Refer to the process model and your Stage 2 inputs, processing, and outputs that define the
business requirements; and refer to your Stage 3 IT requirements as you select an appropriate
solution. Consider the cost of the solution as you make your choice, so that your recommended
solution will be affordable for Myra.
For this assignment, you will prepare a short paper explaining your proposed IT solution and the
next steps in the implementation of that solution. The next steps will include everything that Myra
needs to do, from getting a subscription to the software (or otherwise arranging to use it), to
purchasing hardware, to preparing employees and implementing the system. The specific steps
and how they are accomplished will be different for different system solutions.
Assignment: UMUC Haircuts Stage 4: Write a short paper that includes:
Introduction: Introduce what is to come in your paper, and include the generic strategy for
competitive advantage and the business process to be improved. (One well-constructed
paragraph that clearly and concisely presents the context and information required to engage the
reader and indicate what’s to come.)Proposed IT Solution: Identify the vendor and the system
you selected to improve the process at UMUC Haircuts. Explain why you selected that system
over others, including how it best meets the business requirements (see Stage 2) and IT
requirements (see Stage 3) of UMUC Haircuts. Explain if/how cost was a factor in your
selection. (One well-constructed paragraph that describes a solution that is SaaS or cloud-based
and is designed to meet the needs of improving the customer appointment and employee
scheduling processes.)Implementation Steps: Identify and explain the steps Myra will have to
take to implement the system you have proposed. Include information for each area under its
appropriate heading. Be sure you are addressing what needs to be done as it relates to the
recommended solution and meeting the needs of UMUC Haircuts:Vendor agreement – What
does Myra need to do in order to be able to start using the system? How much will it cost to use
the system? What licensing or Term of Use/Service does the vendor require?Hardware and

3. Telecommunications – What hardware will Myra need to install at UMUC Haircuts in order to
implement the solutions? What kind of telecommunications will be needed for the solution,
including local connectivity inside UMUC Haircuts and Internet access? How will she acquire the
necessary hardware components and Internet access?Configuration – What areas would likely
need to be configured for this solution? What options does the vendor offer for configuring the
system to UMUC Haircuts' needs? How will the configuration be done, and by whom?Testing –
How will Myra test the system to see if it is working properly for her needs? (Remember: Testing
is contained with SDLC phases)Employee preparation – What will Myra need to do to prepare
her employees to use the new system? It’s important that employees know why the change is
happening and how they will be prepared for it.Data Migration – How will the current employee
work schedules be entered into the system to get started? How will the customer appointments
that have already been made for future dates be entered? (Remember: current schedules are
kept on paper.)System use – Who will use the system and for what purposes? When users have
questions about how to use the system, how will they get answers?Maintenance – Who will
provide updates and corrections to the system? Conclusion: Close your paper with a brief
summary of the entire project and what benefits Myra can expect to gain from it.
References: Incorporate an external resource for the vendor you have chosen to support the
information you are providing. In addition, provide ​at least one ​external resource to provide
additional information to support your recommendations for successful implementation. (NOTE:
two or more external resources are required to receive all possible points) into your paper on an
area of your choice. An external resource is a resource other than those provided in the class or
textbook. Incorporate a properly formatted APA citation in the text of your document for each
reference used. Then, place an APA style list of references at the end of your paper. All
references listed must be represented by in-text citations within your writing to show specifically
where information from these sources was incorporated.
Formatting:
● Write a short, concise paper, about 3-4 pages in length. Papers greater than 6 pages
including references will not be accepted.
● Your paper should be double-spaced.

4. ● Use ​at least​ one external resource (two for full credit) with APA formatted citation and
reference.
● Include a title page and a reference page.1. 4 of the class.
● 2. Re-read the “UMUC Haircuts Case Study" and the Stage 1, 2 & 3assignments,
and review the “Walmart Example.”
●
● 3. ReviewInstructor feedback from previous assignment submissions.
●
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●
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●
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● Overview of ITSolution and Next Steps for UMUC Haircuts
●
● For your Case StudyStage 1 assignment, you performed a Five Forces Analysis and
justifiedMyra's chosen generic strategy for competitive advantage and the business
process that shewould like to improve through the application of technology.
●
● For your Stage 2 assignment, you identified the inputs,processing, and outputs of
Myra's selected business process. Thoseinputs, processing, and outputs form the
functional(business) requirements for an IT system to improve the process.
●
● In Stage 3, you identified the IT requirements by evaluating theirapplicability and
importance in a new system to be implemented to improve theidentified business
process for UMUC Haircuts.
●
● Followingyour analysis of the business environment and the business and IT
requirements,Myra Morningstar has decided to move ahead and implement an IT

5. solution. She has asked you to identify an IT solutionand explain what the steps
would be to implement it.
●
● Since UMUCHaircuts is a small business, Myra should take advantage of a Software
as aService (SaaS), or a cloud-based system, that has already been developed and
ismaintained and operated by a vendor and is designed for a Salon type ofbusiness.
You should do some research and find avendor-provided solution that will support the
process that is beingimproved. Refer to the process model andyour Stage 2 inputs,
processing, and outputs that define the businessrequirements; and refer to your Stage
3 IT requirements as you select anappropriate solution. Consider the costof the
solution as you make your choice, so that your recommended solution willbe
affordable for Myra.
●
● For this assignment, you will prepare ashort paper explaining your proposed IT
solution and the next steps in theimplementation of that solution. The nextsteps will
include everything that Myra needs to do, from getting asubscription to the software
(or otherwise arranging to use it), to purchasinghardware, to preparing employees and
implementing the system. The specific steps and how they areaccomplished will be
different for different system solutions.
●
● Assignment: UMUC Haircuts Stage 4: Write a short paper thatincludes:
●
●
●
● I. Introduction: Introduce what is to come in your paper, and include the
genericstrategy for competitive advantage and the business process to be improved.
(Onewell-constructed paragraph that clearly and concisely presents the context
andinformation required to engage the reader and indicate what’s to come.)
●
●
●
● II. Proposed IT Solution: Identify the vendor and the system you selected to
improve the process at UMUCHaircuts. (One well-constructedparagraph that
describes a solution that is SaaS or cloud-based and is designedto meet the needs of
improving the customer appointment and employee schedulingprocesses.)
●
●

6. ●
● III. Implementation Steps: Identify and explain the steps Myra will have to take to
implement thesystem you have proposed. Include information for each area under its
appropriate heading. Be sure you are addressing what needs to be doneas it relates
to the recommended solution and meeting the needs of UMUCHaircuts:
●
●
●
● a. Vendor agreement –What does Myra need to do in order to be able to start using
the system? How much will it cost to use the system? What licensing or Term of
Use/Service doesthe vendor require?
●
● b. Hardware and Telecommunications –What hardware will Myra need to install at
UMUC Haircuts in order to implementthe solutions? What kind oftelecommunications
will be needed for the solution, including localconnectivity inside UMUC Haircuts and
Internet access? How will she acquire the necessary hardwarecomponents and
Internet access?
●
● c. Configuration – What areas wouldlikely need to be configured for this solution?
What options does the vendoroffer for configuring the system to UMUC Haircuts'
needs? How will the configuration be done, and bywhom?
●
● d. Testing – How will Myra testthe system to see if it is working properly for her
needs? (Remember: Testing is contained with SDLC phases)
●
● e. Employee preparation –What will Myra need to do to prepare her employees to
use the new system? It’s important that employees know why thechange is
happening and how they will be prepared for it.
●
● f. Data Migration – How will the current employeework schedules be entered into
the system to get started? How will the customer appointments that have
alreadybeen made for future dates be entered? (Remember: current schedules are
kept on paper.)
●
● g. System use – Who will use thesystem and for what purposes? When usershave
questions about how to use the system, how will they get answers?
●

7. ● h. Maintenance – Who will provideupdates and corrections to the system?
●
●
●
● IV. Conclusion: Closeyour paper with a brief summary of the entire project and
what benefits Myracan expect to gain from it.
●
●
●
● References: Incorporate an external resource for thevendor you have chosen to
support the information you are providing. Inaddition, provide ​at least one ​external
resourceto provide additional information to support your recommendations
forsuccessful implementation. (NOTE: two ormore external resources are required to
receive all possible points) into yourpaper on an area of your choice. Anexternal
resource is a resource otherthan those provided in the class or textbook. Incorporate
a properly formatted APA citation in the text of yourdocument for each reference
used. Then, place an APA style listof references at the end of your paper.
Allreferences listed must be represented by in-text citations within your writingto show
specifically where information from these sources was incorporated.
●
●
●
● Formatting:
●
●
●
● · Write a short, concise paper,about 3-4 pages in length. Papersgreater than 6
pages including references will not be accepted.
●
● · Your paper should bedouble-spaced.
●
● · Use ​at least​ one external resource (two for fullcredit) with APA formatted citation
and reference.
●
● · Include a title page anda reference page.