9. How: 1 you see yourself 2 others see you a)superiors b)equals c)subordinates Your own time Other peoples' time a) in-house b) out of house e.g. suppliers Relationships: at work with customers with family with others Physical resources Manpower Financial SELF TIME PEOPLE RESOURCES ORGANISATION OF RESOURCES
10. Commodities Equipment Services Waste Maintenance facilties Staff: Adequate number and quality Training: to control Budgets: Control within budget Correct purchasing Control of Resources 1
11. Portion control Control of Waste Energie control Budget control Purchasing control Pilfering control Self control Time control Control of resources 2