This document summarizes the Flint water crisis which eroded public trust in authorities. The contaminated Flint River water caused lead poisoning and a Legionnaires' disease outbreak. Residents expressed a sense of betrayal as authorities denied problems for over a year. Interviews with residents show they no longer trust the water system and will likely never trust authorities again. Efforts to regain trust through public challenges to drink the water and minimizing complaints failed. The crisis was one of the worst environmental justice disasters according to experts and showed the importance of transparency, honesty and consistent performance in maintaining public trust.