1. The document outlines 5 phrases that parents should avoid saying to their children, as they can damage the child's self-esteem and emotional well-being. These include phrases like "big boys don't cry" which discourages children from expressing their feelings, or "you're not good enough" which makes children feel insecure. 2. Instead of using these phrases, parents should support their children, teach them to love themselves, and explain their feelings in a caring way when correcting behavior. Being a parent is challenging and mistakes will be made, but learning from mistakes can help parents build a stronger bond with their kids.