FITC Mobile 2010 & CFC Canadian File Centre Preso. From Newton to Now! - A Collection of 15+ Years of Mobile UI and Usability Best Practices A collection of 15+ years of Mobile UI and Usability best practices to help guide your next gen Mobile app design and development. In this session, Rock Jethwa, a leading mobile design architect, will walk through past and current "lost" UI design guidelines. This session is aimed at UI designers, Information Architects and User Experience professionals who want to improve their "bag of tricks" of design frameworks and user psychology metrics for success. Whether you are in the enterprise space or consumer space, you will walk away with a more comprehensive understanding of how to better "future proof" your mobile apps.

1. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. From Newton to Now! - A Collection of 15+ Years of Mobile UX and Usability Best Practices … to help guide your next gen Mobile app design and development. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

2. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Overview > 40+ Mobile Launches - Product Development - Product Ops 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

3. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Overview > 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

4. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview ***IN this space: -Roles/Responsibilities/Skills of UX Professional 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

5. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements. 1) Bus. Reqs. 2) Specs 3) Review/Approvals Look Backward ... to Look Forward Look at other professional disciplines... 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

6. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements. Blast from the Past ... 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Scott McLeod, Understanding Comics

7. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements. 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing Thesis: Do old principles still apply? 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

8. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements. Blast from the Past ... 1993 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Processor: ARM 610 (2oMHz)/StongArm 110 (162 MHz) Storage: 4MB/8MB Memory: 640K/4MB Screen: 320x240 B&W/480x320 Greyscale Years: 1994-1998

9. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements. Blast from the Past ... 1993 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Processor: ARM 610 (2oMHz)/StongArm 110 (162 MHz) Storage: 4MB/8MB Memory: 640K/4MB Screen: 320x240 B&W/480x320 Greyscale Years: 1994-1998

10. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Working closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements. 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

11. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing “Where do you start???” 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

12. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Req > Define Your Tasks 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: CGE&Y

13. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals Next Step: Observe Users User Interviews 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

14. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Observe Users 1) Bus. Reqs. Ten Steps for Conducting a User Observation 2) Specs 1. Introduce yourself and describe the purpose of the observation (in very general terms). 2. Tell the participant that it’s OK to quit at any time. 3. Talk about the equipment in the room. 4. Explain how to think aloud. 5. Explain that you will not provide help. 6. Describe in general terms what the participant will be doing. 7. Ask if there are any questions before you start; then begin the observation. 8. During the observation, remember several pointers: 9. Conclude the observation. 10. Use the results. 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Newton 2.0 User Interface Guidelines

15. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Observe Users 1) Bus. Reqs. Ten Steps for Conducting a User Observation 2) Specs 1. Introduce yourself and describe the purpose of the observation (in very general terms). 2. Tell the participant that it’s OK to quit at any time. 3. Talk about the equipment in the room. 4. Explain how to think aloud. 5. Explain that you will not provide help. 6. Describe in general terms what the participant will be doing. 7. Ask if there are any questions before you start; then begin the observation. 8. During the observation, remember several pointers: 9. Conclude the observation. 10. Use the results. 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Newton 2.0 User Interface Guidelines

16. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Observe Users 1) Bus. Reqs. Ten Steps for Conducting a User Observation 2) Specs 1. Introduce yourself and describe the purpose of the observation (in very general terms). 2. Tell the participant that it’s OK to quit at any time. 3. Talk about the equipment in the room. 4. Explain how to think aloud. 5. Explain that you will not provide help. 6. Describe in general terms what the participant will be doing. 7. Ask if there are any questions before you start; then begin the observation. 8. During the observation, remember several pointers: 9. Conclude the observation. 10. Use the results. 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Newton 2.0 User Interface Guidelines

17. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Observe Users 1) Bus. Reqs. Ten Steps for Conducting a User Observation 2) Specs 1. Introduce yourself and describe the purpose of the observation (in very general terms). 2. Tell the participant that it’s OK to quit at any time. 3. Talk about the equipment in the room. 4. Explain how to think aloud. 5. Explain that you will not provide help. 6. Describe in general terms what the participant will be doing. 7. Ask if there are any questions before you start; then begin the observation. 8. During the observation, remember several pointers: 9. Conclude the observation. 10. Use the results. 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Newton 2.0 User Interface Guidelines

18. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Observe Users 1) Bus. Reqs. Ten Steps for Conducting a User Observation 2) Specs 1. Introduce yourself and describe the purpose of the observation (in very general terms). 2. Tell the participant that it’s OK to quit at any time. 3. Talk about the equipment in the room. 4. Explain how to think aloud. 5. Explain that you will not provide help. 6. Describe in general terms what the participant will be doing. 7. Ask if there are any questions before you start; then begin the observation. 8. During the observation, remember several pointers: 9. Conclude the observation. 10. Use the results. 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Newton 2.0 User Interface Guidelines

19. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Observe Users 1) Bus. Reqs. Ten Steps for Conducting a User Observation 2) Specs 1. Introduce yourself and describe the purpose of the observation (in very general terms). 2. Tell the participant that it’s OK to quit at any time. 3. Talk about the equipment in the room. 4. Explain how to think aloud. 5. Explain that you will not provide help. 6. Describe in general terms what the participant will be doing. 7. Ask if there are any questions before you start; then begin the observation. 8. During the observation, remember several pointers: 9. Conclude the observation. 10. Use the results. 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Newton 2.0 User Interface Guidelines

20. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Observe Users 1) Bus. Reqs. Ten Steps for Conducting a User Observation 2) Specs 1. Introduce yourself and describe the purpose of the observation (in very general terms). 2. Tell the participant that it’s OK to quit at any time. 3. Talk about the equipment in the room. 4. Explain how to think aloud. 5. Explain that you will not provide help. 6. Describe in general terms what the participant will be doing. 7. Ask if there are any questions before you start; then begin the observation. 8. During the observation, remember several pointers: 9. Conclude the observation. 10. Use the results. 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Newton 2.0 User Interface Guidelines

21. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Observe Users 1) Bus. Reqs. Ten Steps for Conducting a User Observation 2) Specs 1. Introduce yourself and describe the purpose of the observation (in very general terms). 2. Tell the participant that it’s OK to quit at any time. 3. Talk about the equipment in the room. 4. Explain how to think aloud. 5. Explain that you will not provide help. 6. Describe in general terms what the participant will be doing. 7. Ask if there are any questions before you start; then begin the observation. 8. During the observation, remember several pointers. 9. Conclude the observation. 10. Use the results. 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Newton 2.0 User Interface Guidelines

22. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Observe Users 1) Bus. Reqs. Ten Steps for Conducting a User Observation 2) Specs 1. Introduce yourself and describe the purpose of the observation (in very general terms). 2. Tell the participant that it’s OK to quit at any time. 3. Talk about the equipment in the room. 4. Explain how to think aloud. 5. Explain that you will not provide help. 6. Describe in general terms what the participant will be doing. 7. Ask if there are any questions before you start; then begin the observation. 8. During the observation, remember several pointers: 9. Conclude the observation. 10. Use the results. 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Newton 2.0 User Interface Guidelines

23. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Observe Users 1) Bus. Reqs. Ten Steps for Conducting a User Observation 2) Specs 1. Introduce yourself and describe the purpose of the observation (in very general terms). 2. Tell the participant that it’s OK to quit at any time. 3. Talk about the equipment in the room. 4. Explain how to think aloud. 5. Explain that you will not provide help. 6. Describe in general terms what the participant will be doing. 7. Ask if there are any questions before you start; then begin the observation. 8. During the observation, remember several pointers: 9. Conclude the observation. 10. Use the results. 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Newton 2.0 User Interface Guidelines

24. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals Don’t forget to observe real life... 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

25. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Observe Users 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

26. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals Outputs of User Interviews User Personas 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

27. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Bus. Reqs > Persona Development 1) Bus. Reqs. “The Soccer Mom” “But what this guy...?” 2) Specs 3) Review/Approvals Marketing IT/Engineering 4) Usability Testing Brand & Communications Internal Training 5) Business/UAT 6) Project Mgmt. Testing Operations 7) Teams/Reports 8) Design Standards Vendors/Suppliers Call Centre Use cases - Share the vision Source: Me

28. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Managing and creating the design of user interface specifications, by applying client research, design standards, industry best practices, taking into account strategic business objectives, user needs, systems constraints. 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

29. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Specs > UI Specs 1) Bus. Reqs. 2) Specs 3) Review/Approvals Requirements Done UX Design Can Now Start Wireframes & Screenflows 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

30. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Specs > UI Specs 1) Bus. Reqs. Create Wireframe Templates of Screen Flows 2) Specs 3) Review/Approvals Top Nav 4) Usability Testing 2nd-ary Nav 5) Business/UAT Menu List 6) Project Mgmt. Input Box 7) Teams/Reports 8) Design Standards Consumers of WFs: These days it’s everyone. - Visual Information for Development Source: Newton 2.0 User Interface Guidelines Source: Me

31. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing Specs: Screen size and things on it 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

32. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Specs > Check the Screen Size 1) Bus. Reqs. Portrait + Landscape 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

33. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals Specs: Text, Meaning, Metaphors 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

34. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Specs > Text, Labels, Fonts 1) Bus. Reqs. Titles>Lead the User Down a Nav Path SMS - Why so Popular Still? - All the VALUE with ZERO effort of interactivity = AWESOME 2) Specs Ordinary title with icon 3) Review/Approvals 4) Usability Testing Ordinary title without icon 5) Business/UAT Subordinate view title —left-justified 6) Project Mgmt. 7) Teams/Reports No title —view’s contents make its purpose clear 8) Design Standards Reason?: Cloud service comes to you instead of you going to the cloud service. - Cost Efficient Source: Newton 2.0 User Interface Guidelines

35. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Leading the design review sessions with project teams, acquiring consensus and getting approvals on designs and documentation. 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

36. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals Reviews/Approvals: Feedback from stakeholders Innovation: Managing Product Features Innovation: Managing Process Complexity 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

37. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Reviews/Approvals > 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

38. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Reviews/Approvals > 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing Skip this slide ... 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

39. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Leading usability testing when required, providing expert guidance to the project teams, creating test strategy/plans, test scenarios, screeners and facilitating usability testing as required. 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

40. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing Usability Testing: New Developments Eye Tracking 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

41. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Usability Testing > Eye Tracking 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Tobii

42. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals Old School is cool too ... Paper Prototypes 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

43. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Usability Testing > Paper Prototypes 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Designing Interactions, Bill Moggridge

44. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing Usability Testing: Change Blindness 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

45. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Usability Testing > Change Blindness - Recognition 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Ronald A. Rensink, University of British Columbia

46. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Usability Testing > Change Blindness - Recognition 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Ronald A. Rensink, University of British Columbia

47. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Creating and executing business acceptance test cases and testing for the GUI. 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

48. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals UAT > Don’t lose site of the big picture The Vision: Tasks together ... Not just individual features/functions 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

49. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview UAT > User Task-Purchase Cycle 1) Bus. Reqs. 2) Specs But lose sight of why users want to take the product into their homes & lives in the first place... Yes, it is about getting product out the door ... 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

50. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals UAT : Test everything Test how they relate together Criteria for each screen 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

51. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview UAT>Screen Components-Mental Model-Consistency of Approach 1) Bus. Reqs. 3. Layout: Use the whole screen, all the way out to the edge. 2. Nav/Sub-Category: If the application uses categories to organize records, put a category pop-up list in the upper right corner. 1. Title: Each screen should have a title bar. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 5. Alignment: Line up and left-justify command buttons along the bottom of the screen. 6) Project Mgmt. 4. Native Functions: Whenever possible, use the standard Palm OS user interface resources. 7) Teams/Reports 8) Design Standards 6. Spacing: In buttons and other places where text is contained in a border, be sure to leave at least one pixel above and one pixel below the height of the text. Source: Professional Palm OS Programming

52. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview UAT > Confirming Specs 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

53. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Working with the project managers to ensure that usability deliverables accommodate project timelines, budgets, technical and scope constraints. 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

54. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals Project Management Proactive: Plan for change Don’t panic when things change (it’s normal :) 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

55. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview PM > “Keeping Up with the Jones” - Change Management 1) Bus. Reqs. Changes in Version 2.0 (March 10, 1997) Features added to version 2.0 include the following: ❑ Scroll bars and associated functions for manipulating them ❑ New launch codes to support phone lookup and access to the system preferences panel ❑ TCP/IP support (only on devices with 1 MB RAM or more) ❑ IEEE floating-point math, including 32-bit floats and 64-bit doubles ❑ System-wide Graffiti reference dialog box ❑ New string manipulation functions Features changed from those in earlier versions include the following: ❑ Application preferences ❑ System keyboard dialog box ❑ Edit categories dialog box 2) Specs 3) Review/Approvals Especially in mobile, be ready for OS changes beyond your control : ( 4) Usability Testing 5) Business/UAT Changes in Version 3.0 (March 9,1998) Features added to version 3.0 include the following: ❑ IR beaming ❑ A large bold font ❑ Dynamic user interface functions ❑ Custom fonts ❑ Progress dialog manager ❑ Unique device ID on hardware with Flash ROM ❑ File streaming to support records larger than 64K ❑ Support for Standard MIDI Files (SMF) and asynchronous sound playback Features changed from those in earlier versions include the following: ❑ Further changes to the edit categories dialog box ❑ Dynamic heap increased to 96K ❑ Storage RAM configured as a single heap instead of multiple 64K heaps ❑ Application launcher an actual application rather than system pop-up 6) Project Mgmt. 7) Teams/Reports 8) Design Standards Source: Professional Palm OS Programming

56. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview PM > Keep Good Habits - “Check-in” & Update 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

57. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Possibly working on several projects at a time and providing regular status reporting to manager on all projects. 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

58. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals Interconnected World - Systems - Process Traceability > Accuracy 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

59. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Team - Reports > Be Courteous, Update, Communicate 1) Bus. Reqs. 2) Specs “Think Globally, Act Locally” Weekly Status Reports Multiple Projects Multiple Time Zones Managed Teams 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

60. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Contributing to the development, maintenance, and continuous improvement of efficient & effective usability methodology/process, documentation, workflow, ROI, metrics and design standards. 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

61. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. 2) Specs 3) Review/Approvals Design - Standards > Metrics Do some research - Not Cool Aid Don’t rely on “Silicon Valley Press Releases” 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

62. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Design - Standards > Metrics 1) Bus. Reqs. 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

63. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Design - Standards > Metrics 1) Bus. Reqs. 2) Specs 3) Review/Approvals Design - Standards Always Changing >Now > Future e.g. Hologram -NTT Docomo R&D 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

64. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview Design - Standards > Now > Future 1) Bus. Reqs. Hologram Display-NTT Docomo-R&D Centre-Japan-2007 2) Specs 3) Review/Approvals 4) Usability Testing 5) Business/UAT 6) Project Mgmt. 7) Teams/Reports 8) Design Standards

65. FITC Mobile|2010|Rock Jethwa|UXDesigner|UX Architect ... [autoplay audio on each slide] Home-Overview 1) Bus. Reqs. Thank You 2) Specs Things we can learn from these days ... 3) Review/Approvals 4) Usability Testing 5) Business/UAT nokia 3310 sony watchman boombox palm pilot atari controller mtv logo jvc camcorder tabletop pacman windows ce palmtop gameboy zip drive rio pmp-300 mp3 player sony walkman rubiks cube motorolastartac phone digital answering machine commodore 64 apple quicktake reebok pump hi tops motorola brick phone apple newton 6) Project Mgmt. 7) Teams/Reports 8) Design Standards