Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans
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Without verification your plan is only a hunch. You can choose to verify your plan on your own, on purpose, in controlled circumstances; or while your site is down during the biggest day of your career. Having a plan is only half of the equation. Learn how to test your response plan on your own terms, by planning and executing “fire drills.”
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Fire Drills: an Analog for Verifying Your Solution's Emergency Response Plans
- 1. Drew Cox on twitter @DrewCoxSA Fire Drills: Do Them UNLESS YOU’RE INTO TRUSTING YOUR FUTURE TO FATE. #FireDrill
- 2. Who am I? ❖ Father of two ! ❖ Husband of one! ❖ Born & Raised Texan! ❖ San Antonian for 9 years! ❖ Big Picture Person! ❖ Very Contextual! ❖ Passions: Exploration, Community, Flavor, Soccer, Urbanity & Libations #FireDrill
- 3. Professional Background ❖ 4 Years @ Rackspace, all in the cloud! ❖ Weekly show focused on best practice! ❖ Worked with hobbyists & Fortune 500! ❖ Passion for startups ! ❖ Major award shows! ❖ Shark Tank! ❖ ‘Reddit’ AKA ‘Oprah Effect’! ❖ Super Bowl Ads! ❖ Strengths: Ideation, Maximizer, Arranger, Connectedness, & Intellection #FireDrill
- 4. Goal: I hope to instill in each of you a healthy fear & a healthier curiosity #FireDrill
- 5. Goal: I hope to instill in each of you a healthy fear & a healthier curiosity #FireDrill
- 8. Or what if… a server fails? #FireDrill
- 9. Or what if… a server fails? you get hacked? #FireDrill
- 10. Or what if… a server fails? you get hacked? you hit the front page of reddit?!? #FireDrill
- 11. Or what if… a server fails? you get hacked? you hit the front page of reddit?!? you miss an alert because you phone was off? #FireDrill
- 12. Or what if… a server fails? you get hacked? you hit the front page of reddit?!? auto scale = auto fail? you miss an alert because you phone was off? #FireDrill
- 13. Or what if… a server fails? you get hacked? you hit the front page of reddit?!? you get DDoS’d? auto scale = auto fail? you miss an alert because you phone was off? #FireDrill
- 14. Or what if… a server fails? you get hacked? you hit the front page of reddit?!? your domain expires? you get DDoS’d? auto scale = auto fail? you miss an alert because you phone was off? #FireDrill
- 15. Or what if… a server fails? you get hacked? you hit the front page of reddit?!? your domain expires? you get DDoS’d? auto scale = auto fail? you miss an alert because you phone was off? my developer goes rogue? #FireDrill
- 16. Or what if… a server fails? you get hacked? you hit the front page of reddit?!? backups are corrupted? your domain expires? you get DDoS’d? auto scale = auto fail? you miss an alert because you phone was off? my developer goes rogue? #FireDrill
- 23. #FireDrill
- 25. #FireDrill
- 27. #FireDrill
- 29. #FireDrill
- 30. #FireDrill
- 31. “Trust, But Verify” -Ronald Reagan #FireDrill
- 32. “Trust, But Verify” -Ronald Reagan #FireDrill
- 33. “Trust, But Verify” -Ronald Reagan’s ! Translation of a Russian Proverb #FireDrill
- 34. #FireDrill
- 35. #FireDrill
- 36. Draw a map of your home. Show all doors and windows. Know your site #FireDrill
- 37. Visit each room. Find two ways out. Review Each Component & Have a Fall Back #FireDrill
- 38. All windows and doors should open easily. You should be able to use them to get outside. Identify Choke Points #FireDrill
- 39. Make sure your home has smoke alarms. Push the test button to make sure each alarm is working. Verify Monitoring Solution #FireDrill
- 40. Pick a meeting place outside. It should be in front of your home. Everyone will meet at the meeting place. Agree on a Collaboration Platform #FireDrill
- 41. Make sure your house or building number can be seen from the street. Brand a ! “Sorry Page” #FireDrill
- 42. Talk about your plan with everyone in your home. Your team needs to know the plan #FireDrill
- 43. Learn the emergency phone number for your fire department. Know Your Escalation Path #FireDrill
- 44. Practice your home fire escape drill! I think you’ve got this one… #FireDrill
- 45. ❖ Monitoring! ❖ Recovery Time (reboot)! ❖ Fail Over! ❖ Backup! ❖ Scale Up! ❖ Scale Down! ❖ Traffic Spike! ❖ DDoS Attack ! ! ! What Needs Verification? ❖ Domain Expiration! ❖ SSL Expiration! ❖ Payment Gateway is down! ❖ Higher Employee! ❖ Fire Employee! ❖ Compromise ! ❖ Re-Seller Conflict! ❖ Etcetera #FireDrill
- 46. ❖ Monitoring! ❖ Recovery Time (reboot)! ❖ Fail Over! ❖ Backup! ❖ Scale Up! ❖ Scale Down! ❖ Traffic Spike! ❖ DDoS Attack ! ! ! What Needs Verification? ❖ Domain Expiration! ❖ SSL Expiration! ❖ Payment Gateway is down! ❖ Higher Employee! ❖ Fire Employee! ❖ Compromise ! ❖ Re-Seller Conflict! ❖ Etcetera #FireDrill
- 47. Fire Drill Process 1. Make a plan! 2. Document your plan! 3. Schedule the fire drill (off hours)! 4. Run the fire drill! 5. Identify room for improvement! 6. Implement changes! 7. Repeat #FireDrill
- 48. Tips & Tricks Historical issues are great places to start! ! ! ! ! ! #FireDrill
- 50. Tips & Tricks Test run all patches & upgrades pre-prod! ! ! ! ! ! #FireDrill
- 51. Tips & Tricks Identify high value/risk portions of your site! ! ! ! ! ! #FireDrill
- 52. Tips & Tricks Modular solutions can be tested in isolation #FireDrill
- 53. Tips & Tricks Load test to mitigate for high traffic events #FireDrill
- 54. Fire Drills: Do Them! #FireDrill
- 55. #FireDrill