FINDING YOUR TARGET AUDIENCE ON
SOCIAL MEDIA
SARA PICCOLA
@piccolas
CHELSEA HEJNY
@chelseahejny
1. HOW DO I GET STARTED?
2. HOW DO I CALCULATE MY ROI?
3. HOW DO I GROW?
HOW DO I GET STARTED?
ASK: WHERE IS YOUR
AUDIENCE ALREADY?
BRING YOUR CURRENT
AUDIENCE TO YOUR SOCIAL
NETWORKS
LINKS ON…
 WEBSITE
 IN-STORE SIGNAGE
 ALL MKT MATERIALS
GIVE USERS AN INCENTIVE TO
FOLLOW YOU
FINDING YOUR AUDIENCE ON
TWITTER
TOOLS…
 HASHTAGS
 TWELLOW
 FOLLOWER WONK
 MENTION
FINDING YOUR AUDIENCE ON
FACEBOOK
TOOL…
 GRAPH SEARCH
PAGES LIKED BY PEOPLE WHO LIKE
“BUSINESS NAME”
FAVORITE INTERESTS OF PEOPLE
WHO LIKE “BUSINESS NAME”
GROUPS OF PEOPLE WHO LIKE
“BUSINESS NAME”
PAGES LIKED BY MARKETERS
WHO LIKE “BUSINESS NAME”
PAGES LIKED BY PEOPLE OVER
THE AGE OF X WHO LIKE
“BUSINESS NAME”
FINDING YOUR AUDIENCE ON
PINTEREST
TOOLS…
 PINTEREST SEARCH
 PINTEREST ANAYLTICS
 “FIND FRIENDS”
 USING KEYWORDS IN PINS
HOW DO I CALCULATE MY
SOCIAL MEDIA ROI?
WHAT’S THE ROI OF YOUR
MOTHER?
SOCIAL MEDIA ROI METRICS…
 LIKES
 CONVERSIONS*
 PEOPLE ENGAGED
 TOTAL REACH
TRACKING TOOLS…
 BITLY
 IMPROVELY
HOW DO I GROW MY SOCIAL
MEDIA PRESENCE?
CONSTANT ENGAGEMENT
PROMOTIONS
1. CREATED A
FACEBOOK APP
2. SUBMIT APP LINK TO
GIVEAWAY LISTING SITES
3. SET UP AUTO-RESPONDER
EMAILS
“… THE NEXT MORNING I HAD
ALMOST 200 NEW PEOPLE ON
MY EMAIL LIST.”
KRISTEN ALLEN, LILYPAD CANDLES
ADVERTISING
ADVERTISING TIPS…
 TARGET BY INTERESTS
 RETARGET
 USE HYBRID CONTENT MKT
 GIVE VALUE, ALWAYS
HARD SELLING VS INFO SHARING
SMART RETARGETING + SUBTLE CTA =
A CLICK-WORTHY AD
SLIDESHARE.NET/SHORTSTAC
KLAB
SOCIALLYSTACKED.COM
SHORTSTACK.COM/RESOURC
ES
Q & A
FINDING YOUR TARGET AUDIENCE ON
SOCIAL MEDIA

Finding Your Target Audience on Social Media