The document summarizes news and updates from Konica Minolta's employee newsletter. It discusses the company's initiative to clean up customer data by removing duplicate and outdated records. It also describes events held to showcase new digital innovation technologies to customers and a refreshed internal communications campaign to better inform employees of company news. The summary highlights the key goals and efforts around improving customer data quality and internal communications.

1. ➔# A NEWSLETTER FOR THE EMPLOYEES
OF KONICA MINOLTA BUSINESS
SOLUTIONS U.S.A., INC.
IN FOCUS
Creating a Culture of
‘Data as a Discipline’
Bringing Digital Innovation
to Life
WHAT’S NEW
Refreshed Internal
Communications
Campaign Debuts
All Covered
Business Innovation Center
Awards & Contracts
Product Launches
Acquisitions & Partnerships
Corporate Citizenship
PEOPLE
Step Forward
Meet Some Konica Minolta
Breast Cancer Survivors
Creating a Culture of
‘Data as a Discipline’
Q4.2015
pagespages
Continued on pg 2 ➤
in focus
Imagine the largest cleanup in the history of the company. That’s exactly
what the Customer Relationship Management (CRM) team set their focus
on in November when they undertook the goal to improve the quality of
customer data within our CRM database.
By Tom Zanca

2. page 2
in focus
As part of the clean-up initiative, the team targeted duplicate and outdated
records that stifle our marketing and sales efforts. To address this pressing
issue, the CRM team implemented an intensive, cross-department initiative
that’s now in full throttle and will greatly improve the data’s value for our sales
teams – and the company.
This critical project, which began in December and is expected to complete its
first phase by April, was born when a cross functional team – led by the Sales
Planning Directors, Marketing, IT and Executive management – gathered in
Ramsey with Mark Bradford, president, direct operations; Sam Errigo, executive
vice president, sales; Kay Fernandez, vice president, strategic business
development; and Nelson Lin, vice president, information technology, and agreed
that a database cleansing initiative should be a priority.
“Once we all agreed this was a top priority and that data synchronization was
a problem, it was easy to assign resources. The only thing left to do was work
together to clean it up,” said Dave Anderson, director, CRM and business
intelligence, who was tapped by Errigo to lead the initiative.
CRM is the way we manage and analyze customer interactions and data
throughout the customer lifecycle. Its goals are to improve business relationships
with customers, assist in customer retention and drive sales growth. Data can be
gathered from multiple sources, including marketing leads, sales reps, service,
customers via the internet, data conversions from acquisitions and our admin
group when they process orders. Unfortunately, we weren’t spending adequate
time reviewing and cleaning our existing data in order to accomplish those goals.
“Our key focus is on improving our overall data management process and
ensuring that our processes deliver quality records moving forward,” said
Anderson. “We fully understand that our data is not perfect and creates issues
like poor reporting, duplicate customer records, incorrect customer addresses,
and ineffective marketing campaigns. We’re not alone as many leading
companies face similar challenges. Data management is now a multi-billion-dollar
industry in and of itself.”
Errigo had heard about the issue during multiple field visits where he met with
more than 200 sales reps and managers. As he sat in that November meeting,
he knew he had to act. Then Anderson gathered the troops – comprised of
Executive Management, Marketing, Planning Directors and IT’s SAP CRM and
ERP teams – and executed the plan.
“To put it in reality TV terms, this first phase – which is scheduled to end in
April – is similar to the show ‘Hoarders,’” said Anderson.“And once we perform
our initial cleanup – filling up the dumpsters with 15 years of old dormant records
and seeing what’s left – then the next phase that begins in FY ’16 will be more like
‘Dirty Jobs With Mike Rowe.’ Once we’re there, it’ll be a lot easier to identify the
problem areas, quantify the level of effort necessary for each scenario to clean it
up, and implement preventative measures to improve data quality in the future.”
With the assistance of Dun & Bradstreet, a global leader in commercial
information, Anderson’s team began the heavy task of deleting, moving,
segmenting and matching millions of records in its database. The data –
comprised of more than 2 million records – was gathered over the years and
goes back to 2001. In the first two months, the campaign merged 30,000
duplicate accounts and marked 15 percent of the database (approximately
278,000 records) for deletion.
“Between now and April, we’re targeting and reviewing an additional 20 to 30
percent of candidates for removal,” Anderson said. He believes that the April
deadline is a realistic one because of the great strides made to date.
“This is the ultimate team effort,” he said. “We’re moving so fast and couldn’t
have done so without the support of Mark and Sam and so many great people
who are part of this cross-functional team, working late nights and weekends to
help get this done.” The departments responsible for that great team effort are
Planning Directors, CRM Support, Admin, Marketing and SAP Support.
“As a company, we never went back after the fact and scrubbed our customer
data,” Anderson noted. “Through this process, we hope to not make this
a one-time event; we’re striving to create a culture of ‘Data as a Discipline.’
Companies who follow best practices have data stewards to manage the process,
which is a goal we hope to accomplish here at Konica Minolta.”
He noted that the results of this initiative will be a healthier organization from a
data standpoint, an increase in sales and improved forecasting.“Some of the
benefits are more accurate data and more efficient processes, fewer duplicate
records, less data in the way, and a greater focus on continued process
improvement,” he said.
“Our reps will have a process that includes using a tool to make certain that
they’re inputting the correct information. The system will check to make sure
that the information being entered into CRM doesn’t already exist, reducing
duplicate records,” said Christina Curving, CRM manager.
“I’ve never seen this company come together as I’ve seen it with this project,” added
Curving, a 10-year company veteran.“So it’s very exciting to be able to give our sales
reps accurate data that they can actually work with and restore their trust in our system.”
‘Data as a Discipline’
Continued from pg 1
“To put it in reality
TV terms, this first
phase – which
is scheduled to
end in April – is
similar to the show
‘Hoarders.’”
- Dave Anderson
“We’re becoming
more disciplined
as a company and
creating workflow
that allows for
flexibility with
more stringent
data management
methodology.”
- Christina Curving

3. page 3
in focus
Bringing Digital Innovation to Life
To give customers an up close look at our partnership with MGI, we held a
Digital Innovation Forum in January at the Hilton Torrey Pines in
La Jolla, California.
This private event, hosted for more than 30 customers located throughout the
United States and Canada, provided an exclusive showing of the MGI JETVarnish
3DS and also demonstrated our leadership in the industry via a panel discussion
regarding our award winning technology, solutions and innovation.
The forum allowed us to identify and qualify those customers in both
the Direct and Dealer channels that we believe would benefit from MGI
JETVarnish technology. It also gave us an opportunity to educate them on
the tools we have available to transform their businesses; ultimately growing
their business and becoming more profitable.
Guest speaker Chris Bondy, author of “Unsquaring the Wheel, An Operating
Manual For The Printing Firm Of The Future” and a Professor at Rochester
Institute of Technology, led a session on evolving, finding new opportunities
and growing commercial print and online media business.
Dino Pagliarello, director, Product Marketing, and Kevin Abergel, vice
president, Sales and Marketing, MGI, discussed the MGI JETVarnish 3DS
with iFoil – MGI’s massive inkjet production press exclusively sold through
Konica Minolta.
Along with MGI, the showcase featured the C1100 with our newly released
SD-513 Booklet Maker and our FD-9 Auto Scan Spectrophotometer.
Then, a panel hosted by Eric Holdo, vice president, Production Print, BIS,
discussed our value-add services to the production print industry.
Jay Bluthardt, director, Business Development, provided an in-depth look
into Marketing-as-a-Service (MAAS) and how it provides our customers and
their clients direct access to industry experts within marketing and creative
services; specifically how it relates to the MGI and can provide additional
revenue opportunities.
Mike Tothe, National Integrated Solutions Manager, explained how a
company’s personalized LEAN business assessment can optimize existing
workflow, enabling volume growth and decrease waste.
Jeff Collins, Production Print Solutions Manager, reminded business owners
of the importance of color calibration in his G7 discussion. Calibration is
critical when running a specialty application such as foil stamping. There is
a lot invested and to have the job rejected for inaccurate color will create a
waste of time and money.
In all, the Digital Innovation Forum resulted in several sales, several
commitments and much publicity and excitement about not only the MGI
JETVarnish 3DS, but also our commitment to help our customers create
business transformation.
Kevin Kern, sr. vice president of Marketing, opened the second day of the
two-day event with a warm welcome to our customers, industry press and
analysts, Konica Minolta team members and other special guests.
Kevin Abergel, vice president, Sales and Marketing, MGI, explains how
customers can enhance their business with MGI’s technology.
Dino Pagliarello, director, Product Marketing, discusses our partnership
with MGI.

4. page 4
what’s new?
Have you noticed the posters on the walls in your work areas announcing internal
events and messages? Or announcements on the colorful control panels of select
bizhubs? How about on the video monitors or the MyKM.com Bulletin Board?
Refreshed Internal Communications Campaign Debuts
New Purchasing System
as Easy as 1,2,3
Whenever someone shouts,“Arriba,” you can tell
they’re ecstatic about something.Take out the extra
“r” and you have the name of our new payment
system.And yes – it’s something to be very
excited about.
Ariba was launched November 9, and is for anyone
who needs to order office supplies, goods or
services. It’s composed of an entirely electronic
approval system and, by using it, employees and
managers have improved visibility to annual spend,
standardized business processes and reduced
operating costs.Ariba also minimizes risk through
spend compliance, and lessens supplier mistakes so
you can place purchases confidently.
All office supply orders for internal use should be
placed through the Office Depot online catalog
and will no longer be reimbursed through Expense
Reporting. Additionally, all business card orders
will now be processed through this system. For
our Ariba Network Suppliers, Office Depot and
BCSI, The Punch Out catalogs are now available.
Happy shopping!
When the Weather Outside is
Frightful, the Right Information
is Vital!
We may have only a few weeks until spring arrives,
but we still have the threat of snow. So, it’s the
perfect time to review our weather policy so that
you are prepared with the right information for
delayed openings, early closings, cancellations
and, perhaps most important of all, tips on how to
keep ourselves slip and slide-free.
It’s easy and essential to add checking the weather
to your morning to-do list. Conditions can change
hourly, and if there are bad storms coming in,
planning ahead ensures a safe and on-time arrival
to work.
If you work in Ramsey, sign up for our free text
alerts if you haven’t already. Simply text the
word Ramsey to 313131. KM Alerts is a free,
text-based notification system for emergencies,
building closures, snow days and other vital
announcements. The alerts are sent straight to
your phone as soon as they happen. If you don’t
wish to sign up, you can still call (866) 827-0327
for the same crucial information.
Another good habit to form is wearing gripped
footwear in the parking lots and on walkways during
the winter months, and don’t text and walk. Our staff
works diligently to clear these areas of ice and snow,
but it’s nearly impossible for them to get every spot.
It’s always better to be safe than to risk a painful fall!
Konica Minolta makes every effort to be open
during stated business hours. However, if you need
to adjust your schedule because of weather, the
company will not take action against you.Your safety
comes first, so do what is comfortable. Just make
sure your manager and team know your decision.
You will not be paid for the time you are not at
work. If you leave early, you will be charged for the
remaining hours of your work day against vacation
time, regardless of whether management makes
the decision to close your office.
Let’s make this winter an enjoyable and safe one!
New Training Course Pushes
Information Security
When it comes to security breaches and risks, we
can never be too careful to protect our data. We’ve
taken another step by launching our information
security awareness training program.
A poster announcement.
A video monitor announcement.
bizhub control panel
announcement.
Continued on pg 5 ➤
They’re all part of a coordinated communications
campaign recently launched at the Ramsey
headquarters in an effort to keep you better
informed of corporate events and news. From
human resource announcements to educational
seminars, you now have no excuse for missing out
on company news and information.
The video monitors show static (non-animated)
informational messages of some of the same
messages as displayed on the posters and
bizhubs. This gives you multiple places to see
important messages. Live-action video messages
are on the horizon.
MyKM.com was recently given a makeover, including
enhancing the Bulletin Board on the homepage.
Here, you have access to company information 24/7,
including vital weather news and announcements
in conjunction with the posters, video monitors and
bizhubs. Many headlines are clickable so that you
can get even more information than the snippet on
the homepage. Check out the enhanced Bulletin
Board landing page under the Marketing dropdown.
“This campaign gives you a number of touch-
points in work areas to keep you informed about
internal happenings that you should know about or
in which you may have a personal interest,” said
Kay Fernandez, vice president, Strategic Business
Development.“Our objective was to reduce the
number of email announcements you receive and
keep you better informed, and I believe this new
strategy accomplishes that.”
The next phase of the communications campaign
will roll out in Windsor, with branches to follow.
Soon everyone will have posters and bizhubs
announcing not only corporate messaging, but also
local events, too.

5. page 5
what’s new?
This new course is an annual requirement for all employees and provides training in what
principles, policies and practices to follow to keep Konica Minolta and personal records safe. It also
elaborates on the need for information security, consequences of data being lost or stolen and our
responsibilities in keeping information safe as governed by legal, contractual or company policy.
To enroll in this course, go here.Together, we can all take a stand against information breaches and
protect ourselves and our company.
The Our People Portal Gets a Makeover
New Year, new Our People Portal changes!
• Promotion announcements: Managers should
select the “promotion announcement entry” on the
left-hand navigation bar on the “Our People” homepage
and complete the form.The announcement will go
live immediately on the page. Only employees being
promoted to the position of director and above will
receive an enterprise message. Please do not request
an enterprise message unless your employee matches
these criteria.
• Employee spotlights: These pieces are published monthly and feature a diversity of employees
with unique backgrounds, hobbies and passions. If you or someone you know has a great story,
email communications@kmbs.konicaminolta.us!
• Milestone Anniversaries: Been with the company for five years? We want to celebrate it! Visit this
section to see colleagues’ milestone years and learn about their jobs.
• New Hires: Help make new employees feel welcomed by checking out this page to see who’s a
fresh face.Whether you see them in the cafeteria, down the hallway or in a meeting, anytime is a
great time to let them know how happy we are to have them!
Goshen Facility Gets Top Community Honor
You know all about the significant impact our company has on the world, but our impact on local
communities can be just as great. Case in point: Our Goshen, NY, supplies manufacturing plant was
recently named “Large Business of the Year” by the village’s Chamber of Commerce for helping to
address the needs of its neighbors.
At the annual awards dinner, Mayor Kyle Roddey cited the recipients “who made a conscious effort
to engage in the community … and made the decision to get involved and make this place better.”
Accepting the award for Konica Minolta was Administrative Manager Tom Rohde.
According to Rohde, the plant engages the Goshen community through participation in the annual
United Way fundraising drive, allowing non-profit organizations to use its meeting rooms, and opening
its parking lots to civic groups. In addition, Rohde has served as treasurer and president of the
Chamber of Commerce, and was the president of the Central Orange Sunrise Rotary Club.
“As an individual who has
worked for 26 years for
Konica Minolta, it’s extremely
rewarding for our employees
to be recognized for their
community service,” said
Rohde.“Even our smallest
contributions make a
meaningful impact on our
friends and neighbors.”
Continued from pg 4
Loyalty Reward
All Covered ran a very
successful loyalty
promotion for active
Konica Minolta
customers in
December.
Clients were offered
a reward of either
10 percent off the
regular sales price
on all purchases
or 10 percent off a
competitor’s price.
By the end of the month, more than $10 million worth
of quotes were given with more than $2.2 million in
new sales generated. Plus, we wrote 100 orders and
have more coming in! Because this promotion was
such a huge hit, it was extended throughout January!
Strategic Account Managers Summit
A Strategic Account Managers Summit (STAMS), an
essential tool for managing All Covered accounts, was
held November 18-19 in Chicago.
Attendees were fully engaged as more than 30 STAMs
collaborated and shared their best practices from
every market countrywide. Sessions drove home
the important topics of application development and
service quality, and a variety of cloud service and
technology business workshops were available. The
summit wrapped up with a lively sales role-play.
By Derek Smith
loyalty
Our Goshen, NY supplies, manufacturing plant receiving
“Large Business of the Year.”
Photo Credit: Goshen Independent Newspaper

6. page 6
what’s new?
“Innovation is the only way to win”
– Steve Jobs
Expanding Innovation Culture
It has been a particularly exciting and busy quarter here at the BIC!
From innovation programs and case studies to installations and demos, we have
stuck to our commitment of inspiring the Konica Minolta family and building
our presence in the innovation community. We’re very pleased to share several
downloadable resources for you to enjoy, including a webinar, podcast, and industry
reports. If you don’t want to wait for the recaps, join our newsletter to stay up to date
about our developments.
Access the Forum on Public Sector IT Innovation and Beyond
Watch the webinar with our IT Innovation expert here.
Dr. Jonathan Reichental, award-winning CIO of the city of Palo Alto, CA, headlined
this quarter’s Innovation Forum. Over 100 Konica Minolta participants tuned in for
this live one-hour session that focused on IT innovation in the public sector. While
Dr. Reichental has transformed Palo Alto, which was named the No. 1 business city
in America for its size, his extensive experience in the private sector enables him
to provide a comprehensive view of the technology revolution. From the evolution
of currency to virtual reality to smart cities, you are guaranteed to learn something
exciting and new! Access the webinar here.
Expanding into Next Generation Enterprise Solutions
Our Enterprise Solutions Practice is taking shape and there is more than enough
reason for Konica Minolta and the industry to be excited. To drive our expansion into
the enterprise solutions market, we must understand evolving market trends, our
customers’ pressing challenges and how to connect with them.
Our BIC Insights podcast highlights the changing role of IT within enterprises and
informs about challenges posed by the need for information availability, shared
marketplaces, and data gathering. Interested? Listen to the podcast here.
Staying informed is only the first step. Starting conversations with key decision-
makers allows us to get feedback on our solutions and build lasting partnerships.
The BIC participated in the Gartner Symposium/ ITxpo to explore the landscape of
Enterprise Solutions and gain valuable insights into customers’ top challenges, trends
shaping the enterprise market, and strategies of key competitors. Check out our
podcast here to learn more.
Attendees explore exhibits at the Innovation Forum.
By Celeste Henkelmann
The Robots are Coming, and We’re Here to Help
To leverage our strong service and customer support, we’re adding strategic
investments and partnerships in the rapidly-growing robotic industry. For startups
such as Knightscope and its crime-detecting autonomous robot, our investment
will accelerate growth and lessen the most challenging components of starting a
hardware company. Some of these risks include servicing, deployment, design for
servicing, maintenance, manufacturing, and distribution. Our partnership brings
operations infrastructure, knowledge, and foresight to help emerging companies
commercialize.
To learn more about robotics and our role as a strategic investor, read our
analysis “The Value of Bringing on Strategics in Robotics” as featured in the
industry report on “Service Robotics Case Studies in Silicon Valley 2015.”
Anaheim Installation
BIC’s WorkSmart team recently brought the Office of the Future to our Anaheim,
CA, office. Customers are now greeted by telepresence robots and integrated
office-space management systems. Steve Rhorer, regional president, West, said,
“The BIC introduced this team to cutting-edge technologies and showed them
how Konica Minolta is at the forefront of innovation. Sales reps feel they can talk
to customers about technology other than MFPs. That’s a huge paradigm shift.”
The Anaheim office has already experienced the value of showcasing this smart
office technology. In one customer success story, the client was located out of
state and used the telepresence robot to remotely tour the office and demo the
bizhub PRESS C1070. Through an embedded customer-controlled camera, they
were able to see key features including the fuser unit, control panel, and various
printed samples. While the customer had previously viewed the Canon showroom,
they said they actually preferred Konica Minolta because of the “cool factor”
technology. With our team of WorkSmart champions demoing the new technology,
we’re excited to see what comes next!
Let us know if you are interested in bringing the WorkSmart demo to your office
by emailing BICcomms@kmbs.konicaminolta.us.
Demoing Silicon-Valley Tech to Japan’s Konica Minolta Innovators
Last December, we headed to Japan for Konica Minolta’s internal Tech
Exposition, hosted by Corporate RD. More than 800 senior executives and
leaders from Corporate RD joined this half-day event to explore the wide
array of innovations across departments and geographic lines. Alongside
our four fellow offices, we showcased incubations, technology explorations,
and our rapidly expanding areas of WorkSmart Office of the Future, Next
Generation Enterprise Solutions, Healthcare, Robotics, and Connected Intelligent
Ecosystems. Hands-on presentations and incubation overviews excited the
crowd, who particularly enjoyed our telepresence robot, application
and infrastructure insight SaaS, and predictive maintenance solution.
Event-goers energetically collaborated and learned what drives the BIC’s
global transformation.
Thanks to the BIC team that continues to drive innovation: Ali Sheikh, Celeste
Henkelmann, Greg Lok, Ilan Jude, Jaimee Gorospe, JP Parmley, Kamlesh Keswani,
Nats Vaidyanathan, Nino Vidovic, Sooketoo Bhuta, Tanja Vandenbossche, and
USS Uppuluri.
Stay in the Know
Follow @km_bic on Twitter for the latest in innovation news and check out our
Vimeo for our latest videos.
Email BICcomms@kmbs.konicaminolta.us to stay in the loop on KM team
opportunities

7. page 7
what’s new?
Product
Launches
SOFTWARE
October
Nuance Output Manager V4.0
AutoStore Express
Nuance eCopy V5.4
PSES (Page Scope Enterprise Suite) V3.2
November
ecfirst HIPAA Consulting Services
December
Dispatcher Phoenix 5.6
Everyone Print Mobile Print Solution v4.0
Advanced Data Capture Module
ScanPath Desktop
HARDWARE
October
KIP 800 Series Color Wide Format
November
Bizhub C754e PRO
(with IC-414 Fiery Controller)
December
bizhub C3110 w/Wireless Support
bizhub C3100P w/Wireless Support
bizhub PRESS C71hc
January
FD-9 Auto-scanning spectrophotometer
Acquisitions Partnerships
Joining Forces with BMW Means Great Car Deals
We’ve partnered with BMW to provide you with a “Best Pricing Available” program. This means
quick and easy loans or leases for any BMW or MINI models. So if you ever thought of owning
the Ultimate Driving Machine or motoring around in a MINI, click here for more information.
Rick Taylor Receives Prestigious
Spirit of Giving Award
Rick Taylor, president and chief operating officer,
has been awarded the Ken Venturi “Spirit of Giving”
Award, joining the ranks of such illustrious sports
figures as John Wooden, Peter Ueberroth and Ely
Callaway.
Created to honor former US Golf Champion Ken
Venturi, and his lifelong commitment to be an inspiring
and motivating force for young golfers, the award was
presented by professional golfer, Eddie Merrins, at the
Friends of Golf (FOG) event on February 23rd at the
Bel Air Country Club in Bel Air, CA.
Each year, FOG honors another individual who
represents similar values and devotes their life
to giving and inspiring young golfers everywhere.
Past Spirit of Giving Award recipients include: Jim
Nantz, sportscaster, CBS Sports, John Wooden,
basketball player and UCLA coach, Peter Ueberroth,
chairman of the US Olympic Committee and
baseball commissioner, Greg W. Penske, president
of Penske Motor Group and Ely Callaway, founder
(posthumously) Chip Brewer, CEO of Callaway Golf.
Earlier this year, we announced an agreement with
FOG to be a presenting sponsor for The Ben Hogan
Award, presented annually to the top men’s college
golfer taking into account all collegiate and amateur
competitions.
Best Marketing Strategy
We received the Best Marketing Strategy award
at the 30th Annual Cannata Report Awards and
Charities Dinner.
The criteria for the Best Marketing Strategy Award is
based on the manufacturer developing a strategy that
resonates with dealers whether it’s a promotion, a
particular segmentation of the market or, specifically,
where a product series should be targeted.
Imaging and document solutions industry dealers
and manufacturers and prominent corporate
executives were the presenters at the awards
ceremony, which is attended by all major copier/
printer manufacturers and dealer segments of the
business technology industry.
Awards Contracts By Meagan Murphy
BLI Winter Picks Award
We received three Buyers
Lab Winter 2016 Picks for
our bizhub®
Marketplace
Chameleon, bizhub®
C368
and bizhub®
287.
bizhub®
Marketplace
Chameleon received an
Outstanding Achievement in
Innovation Award. BLI calls Chameleon “a unique
online development environment that empowers
users to create custom menus for commonly used
operations.”
The bizhub®
C368 was named Outstanding
31-to-40-ppm A3 Color MFP. The bizhub®
287
was Outstanding 21-to-30-ppm A3 Monochrome
MFP. These A3 products and solutions stood out
from the rest for their adaptability, mobility and
customer-friendly features.
Executive of the Year Award
Rick Taylor, president and chief operating officer,
was named “Executive of the Year” for the ninth
year by The Cannata Report, a leading print and
digital media resource for the office products and
workflow solutions industry for 34 years
and counting.
Good Design
Our bizhub 287/227 and mobile application, the
bizhub Remote Access, won the Good Design
Award 2015 from the Japan Institute of Design
Promotion (JDP). What set these products apart
were the unified concept, design and product
features.
The Good Design Award is a comprehensive
design evaluation and commendation system
administered by the JDP since 1957. For more
than 55 years, the Good Design Award has been
given to outstanding designs for the creation
of culture for the new era in the pursuit of
prosperous lives and industrial development.
Approximately 40,000 Good Design Awards have
been given in continuing these efforts,
with around 1,000 awards annually.
For a complete list of launches,
plus all the supporting collateral,
please go to MyKonicaMinolta, click
on Marketing Direct Channel
Marketing Documents Direct
Bulletins.

8. page 8
Konica Minolta Cares During the Holidays
Between Black Friday and Cyber Monday,
it’s easy to become caught up in the
hustle and bustle of the season, and
distracted from what the holidays are
really about: giving back to those in need.
Whether large or small, the act of giving
back helps make our communities a
better place, one person at a time.
Year-round, our corporate culture revolves around
creating new value for our world, and we do this
through a variety of citizenship initiatives. During
the 2015 holiday season, branches across the U.S.
gave the gift of joy and hope to neighbors in need.
• Memphis, TN
The Konica Minolta and All Covered offices
helped a low-income family of eight have a
happy holiday by purchasing gifts for each family
member. Additionally, All Covered built the family
a computer and monitor, and the Konica Minolta
team refurbished a bizhub c35. Employees
spread some extra cheer by dressing as Santa
and his elves while visiting the family.
• Ramsey, NJ
Departments “adopted” families and individuals
in need through the Bergen County Volunteer
Center’s “All Wrapped Up” program. Employees
purchased personalized gifts for their assigned
recipients and delivered them throughout
December.
what’s new?
• Boston, MA
The branch sponsored a clothing drive for the
local shelter, Bay Cove Human Services. The team
collected 674 items, including hats, gloves and
socks. The organization distributed these items to
in-need community members.
• SymQuest
Konica Minolta’s subsidiary, SymQuest, raised
more than $36,000 for local chapters of the
United Way through its annual fundraising
campaign. The company’s 2015 contribution
consisted of $36,947 and 20 additional employee
service hours from the New York, Vermont, New
Hampshire and Maine offices.
Giving Thanks to Those Who Serve
Employees thanked and showed support for our
U.S. armed forces during December by signing and
decorating cards for soldiers and their families.
These were then sent to the Red Cross, who
distributed them across the U.S. and overseas.
Employees also volunteered their time to help pack
hundreds of hygiene kits filled with essential items.
While there are programs in place to help veterans
transition to civilian life, there are still many
Corporate Citizenship By Allison Kern
Employees from Memphis, TN, gave the gift of hope
to a single mother and her seven children.
Konica Minolta Sr. Account Executive Ron Giovino
(right) delivered donations to Bay Cove Human
Services, where they were gratefully received by
Alcurtis Clark from their Development Department.
The Business Development Group and their
gift donations.
homeless and at-risk veterans in need of basic
necessities. The Red Cross partners with military
bases nationwide and the Veterans Administration
to provide these items to these individuals.
Konica Minolta Thinks Pink
October is the month when organizations
and individuals worldwide come together
to celebrate Breast Cancer Awareness,
an annual campaign to increase
awareness about the disease. While
breast cancer is a topic frequently
talked about by both men and
women, it’s equally important
to teach breast cancer
detection methods to
save lives.
On October 16, hundreds of Konica Minolta
employees across the country participated in our
“Think Pink Day” to bring attention to the cause.
Employees were encouraged to wear pink and hold
“pink parties” at their offices by bringing in pink
foods and decorations. Additionally, for each
photo shared on social media by an employee,
Konica Minolta donated $1 to the American Cancer
Society to support breast cancer research.
SymQuest employees supporting United Way.
Employees at the Ramsey,NJ,office packaging care kits.
Employees from the San Antonio, TX, office showing
off their pink ribbon shirts.
Continued on pg 9 ➤

9. what’s new?
Konica Minolta also donated funds to research
by serving as a sponsor for the 2015 American
Airlines Celebrity Golf and Tennis Weekend. The
event’s proceeds went to the Susan G. Komen
Promise Grant at our customer, The University of
Texas M.D. Anderson Cancer’s Center for new
treatments for inflammatory breast cancer.
Take a look at photos from Konica Minolta’s Think
Pink Day and read inspiring stories of colleagues
on pages 10, 11 and 12.
Facial Hair for a Cause
The moustache was all the rage at Konica Minolta
in November. For the second consecutive year, we
participated in the worldwide Movember movement
that uses the power of the moustache to raise
awareness and funds for men’s health issues,
such as prostate and testicular cancers and mental
health concerns.
Employees from the Tarrytown, NY, office support
breast cancer awareness.
The Chicago, IL, office shows their support
for Movember.
Corporate Citizenship
Continued from pg 8
Doing Our Part
to Mitigate
Climate
Change
As a responsible
corporate citizen,
Konica Minolta
is committed to
protecting the
environment on
a global level.
In November, our parent company, Konica Minolta,
Inc., announced their contribution of a two-page
article to the prestigious publication of “COP21
Climate Change the New Economy (CCTNE).”
CCTNE is a magazine published by London-based
World News – CLIMATE CHANGE The New
Economy Ltd. for the annual COP convention and
G7 summit.
The print version of CCTNE was distributed to world
and global corporate business leaders as well as
universities ahead of the COP21 summit in Paris
in November 2015. The summit brought together
international leaders to discuss strategies for
responding to climate change. In addition to 40,000
distributed copies, the magazine is available online.
Read Konica Minolta’s contribution on pages 130
and 131 of CCTNE.
The Ramsey, NJ, office thinks pink after a pink breakfast.
The Windsor, CT, National Customer Care Center’s
Movember team, “Windsor Bros Sista Mos”, were
the leading fundraisers for the second year in a row,
with more than $4,000 raised.
page 9
The Anaheim, CA, office shows off their Movember
moustaches.
Learn More and Share
You can learn more, ask questions
and share what you’re doing
for the community 24/7 on the
Citizenship Jam page.We want to know
what you are doing to give back so we
can share in future issues of Pages!
Countrywide, we saw a variety of impressive facial
hair styles, but behind the fun and fashion was an
important message. Participants took the lead in
sparking conversations about issues surrounding
men’s health to help bring awareness to how these
issues affect us and our loved ones.
In addition to raising awareness, we accumulated
funds, too. More than 100 employees were able to
collect approximately $12,000. Konica Minolta
matched this amount, bringing total donations
to $24,000.
Congratulations to the top three team
fundraisers…
First Place: Windsor Bros and Sista Mos - $4,051
Second Place: bizhub Bristles - $2,275
Third Place: Central Region Stachampions - $1,025
View Movember photos.

10. page 10
Powerful positivity in the face of grave illness
DebraWalsh is a person you can’t help but want to get to know. Her confidence,
positive outlook and passion toward work are contagious. There’s always an incredible story
behind how role models transformed into the person they are today. Part of Debra’s story involves
overcoming a huge obstacle. In March 2014, Debra was diagnosed with Stage II Her2+, estrogen-fed
breast cancer. Instead of giving up, she fought on and made the choice to not let cancer win.
people
“My family and I had just returned from my
nephew’s wedding in Punta Cana. I felt great
and had no warning signs,” said Debra.
“One night, I leaned on the couch and felt
a sharp pain. I found the lump myself. After
seeing my physician, I was sent to the Center
for Breast Health in Good Samaritan Hospital
in Suffern, NY. for a mammogram, sonogram
and vacuum-assisted needle biopsy. The
call came on my cell that Saturday night. It
was cancer. I just remember looking at my
husband on the other side of the couch and
nodding my head.”
The choice to discontinue working fulltime
for the Business Development Group was
not an option. She loved her team and had
been with Konica Minolta for 27 years.
Delivering such serious news is never easy
to do, but the guidance of Human Resources
and unconditional support from her director,
Janet Filipow, and the Business Development
Team immediately lifted a weight off of her
shoulders. Janet worked alongside Debra to
ensure that she could remain a contributing
member of the team and feel welcomed.
“I told her, ‘Your health is first. We’ll figure it
out,’” said Janet. “I wanted her to know that
she wouldn’t have to go through this alone.”
Debra continued to work every day except for
her chemo days, which started as bi-weekly,
later increasing to weekly. She scheduled her
daily radiation appointments for 7 am so that
she could be at work before 9 am. Aside from
dizziness and other side effects of the cancer
drugs, she continued to prepare bid responses
for major opportunities and operate under
hard deadlines.
“While at work, it made coping easier. I’m
part of a great team, and no matter how the
business changes or hard the work gets, we
have really good people,” she said.
She added that there are many things they
don’t necessarily tell you about cancer’s toll.
After her first chemo infusion, she lost all of
Debra Walsh’s natural hair.
Debra Walsh rocking the
bangs and highlights in her
new wig.
Debra Walsh debuting a longer
wig hairstyle.
The Business Development Team:
Muriel Guzman, Max Gourley, Roger Marcus, Laurel Radcliffe, Amanda Hansen,
Shakema Wright, Joanne Brokenshire, Debra Walsh and Janet Filipow.
her hair and it was very painful. Her nails, eyelashes and eyebrows suffered
much the same fate. During surgery, it was discovered that the cancer had
spread to three of her lymph nodes and they were removed.The surgery left her
with lymphedema in her right arm, causing swelling that requires compression
sleeves and gloves, as well as caution while flying.
Debra noted that there are misconceptions about breast cancer. It’s not strictly
a woman’s disease. In a support group she attended, two men were being
treated. Also, because the survival rates of breast cancer are improving so
quickly, people may have a tendency to forget how deadly the disease is.
Through it all, Debra’s optimism remained unwaivering. When she became
bored with one wig, she experimented with others because, in her words,
why not have fun with it? She came to work looking on the bright side, which
helped her and her coworkers cope.
Debra ended her treatments in July 2015 and her team threw a party for her.
“I don’t consider myself a survivor just yet…,” Debra said. “I have learned that
I can handle a lot more things than I would have thought I could. I have also
learned the biology of cancer and am psyched to see what scientists can do in
the future with targeted therapies and immune therapies.”
One of the most important takeaways of Debra’s story is not only how powerful
positivity is, but also to not take life for granted. She had no family history
of breast cancer and still fell victim. “Make sure you get tested,” she said.
“I’m highly suspect of the new recommendation to put off your baseline
mammography until later. Also, make sure you ask questions of your doctors.
No question is too stupid or insignificant.”
By Meagan Murphy

11. page 11
Meet Some Konica Minolta Breast Cancer Survivors
people
Name: Sue Ceva, GMA Program Manager
Date of diagnosis: February 14, 2006
Did you detect warning signs of this diagnosis?
I had no warning signs, but did have an aunt on my
father’s side who had breast cancer.
How did this affect work and life for you? Since it
was caught so early, I only needed a lumpectomy and
radiation treatments. I missed only a few days of work
for the surgery, and on the days I worked, I would leave
early and have radiation.
What is your advice for others? I like to think of myself as a poster-child for
the importance of mammograms. So, my words of wisdom are GET TESTED!
Name: Lucretia Stenavage, Dealer Coordinator
Date of Diagnosis: October 2001
Did you detect warning signs of this diagnosis?
I had many signs after searching the internet about breast
cancer symptoms.The truth is that the internet can be
your best friend or worst enemy. My online research gave
me a lot of information I needed to seek treatment.
How did this affect work and life for you? After
hearing the news, my reaction was, “I am going to fight
this disease and not let it take my life.” After losing our
daughter to a cancerous brain tumor in October 1993, I was sure for the sake of
my husband and son that cancer was not going to take me too, and I was going to
do what was necessary to overcome this.
My diagnosis did not affect my work; however, I did work through the time of my
chemotherapy, only taking off on days of treatment. Daily, my husband would pick
me up from my position in the Traffic Department at Ramsey 101 and would take
me to my treatments.
In February 2002,
I left for short-term
disability after my
surgery and returned
to the office in
March. By that time,
I had completed
37 treatments of
radiation.
Name: Jodi Cody, Senior Contract Dealer Administrator
Date of Diagnosis: March 1997
Did you detect warning signs of this diagnosis? Yes, I detected a lump. As
far as I know, there is no history of breast cancer in my family.
How did this affect work and life for you? I was 35 years old with two young
sons, 3 and 5. I was already working at Minolta for about 14 years at the time
of my diagnosis, and having to go through aggressive therapy, I was out of work
for a few months. I juggled treatment and illness while trying to make my kids’
childhood as normal as possible. Continued on pg 12 ➤
Lu Stenavage and her corporate team “thinking pink”!
What does it mean to be a survivor? I have such a
sense of pride to call myself a Survivor (I believe that word
should be capitalized). Nobody ever wants to have to say
they are a victim to this disease, but being a Survivor for
over 18 years gives others hope, especially those who
are at the beginning of this journey. I am so glad to be
able to give others hope and courage during their journey.
No journey is the same, but we are all in it together.At
the beginning of my journey, I didn’t know if I would be here to put my kids on the
school bus for their first day of Kindergarten, and I am elated to say, I have since
watched them both graduate from college and look forward to the future when I can
dance with them at their weddings.
Name: Linda Levinson, Senior Credit Specialist
Date of Diagnosis: December 2014
Did you detect warning signs of this diagnosis?
There were no warning signs, no family history and
I tested negative for the BRCA gene. This plays a
significant role in maintaining the stability of the cell’s
genetic material, and if they are mutated, altered
or non-existent, can develop additional genetic
altercations that can lead to cancer.
When did you end treatment?
I started chemotherapy in February 2015. Because of the type of breast cancer
I have, which is Her2 positive, I have to continue chemo of two target drugs until
February 2016. No one wants to have to go through chemo, but I refused to let
it beat me. I worked through my treatments, only missing work on the days of
my treatments and a few hours of work after the treatments. I’ve also had two
surgeries last year.
What is your advice for others? I have had a very positive attitude throughout this
entire year to not let this disease beat me. I also have a wonderful support system.
We are very open about it and talk about it frequently. My hope for others is that this
disease does not affect anyone I know for a very long time, but if I can ever help
anyone that goes through it, I would be happy to discuss my experiences and hopefully
be able to support others. Getting through it is not easy, but you can do it. I am looking
forward to leaving 2015 behind me and anticipating good things in 2016!
Name: Judy Olivero, organizer of “Think Pink” survivor group
and Assistant General Counsel
Date of Diagnosis: May 2011
What encouraged you to unite all of our survivors
together for Think Pink Day? I thought Think Pink
Day was a perfect opportunity to recognize other
breast cancer survivors and celebrate their journeys. I
wanted to bring together all the survivors I could find
at Konica Minolta and do something to make us feel
special while raising money for a good cause. Since
every Think Pink photo taken was mirrored in a $1
donation to the American Cancer Society, my goal was to have several Think
Pink photos taken of these women, as well as of our on-site supporters.

12. page 12
Meet Some Konica Minolta Breast Cancer Survivors
Continued from pg 11
people
Name: Dawn Patt, Credit Administrator
Date of Diagnosis: December 2007
How did this affect work and life for you? When
I first heard the news, I was shocked, but deep down,
I knew I had it. Four months before my diagnosis, my
doctor detected some signs, but I waited to get tested.
This put me at a greater risk, since breast cancer does
run in my family.
How did this affect work and life for you?
I was tired all the time, so that definitely affected my
work and social life. Through it all, my coworkers, friends and family were
understanding, helpful and supportive.
What does it mean to be a survivor? Survivor means that if you can get through
this disease, you can get through anything.You have to have faith, hope and belief.
Name: Shantel Hoppin, Credit/Collection Representative
Date of Diagnosis: October 13, 2014
Did you detect warning signs of this diagnosis?
I went in August 2014 for my physical, as required
by Konica Minolta for additional benefits, and was
referred for a mammogram due to a cyst. That same
month, my aunt passed away. When my mother, a
retired nurse, examined her body at the funeral home,
she discovered a hole in her chest and instantly knew
it was due to breast cancer. My aunt was set in her
ways and did not go for treatment. I did the gene testing due to this and other
cancers that have affected many of my family members. Fortunately, the results
came back negative for any mutating genes.
When did you end treatment? My bilateral mastectomy was December 4,
2014, my chemotherapy ended July 6, 2015, and my radiation treatment ended
September 2, 2015. The end of each of my treatments were stepping stones,
with the mentality of one down, X amount to go. My radiation treatment was the
most emotional experience because that meant I could return to work soon and
return to some type of normalcy. I’m still doing hormone therapy for
five years and have some other appointments to make sure
the medications haven’t created heart
issues for me. Each day I’m alive,
I’m just happy to be here for
my children, so I try not to let
things bother me as much. I do
still have breakdowns because
even having that “normalcy” is
still overwhelming at times.
How did this affect work and life for you? Luckily, I was in-between jobs
when my cancer was diagnosed. The company I had worked at for 17 years
moved to California at the end of 2010, so I decided to take the first few months
of 2011 to relax and regroup. My cancer was diagnosed just when I was
beginning my job search, so I put that effort on hold. I thought it would be best to
wait until my treatment was completed, and I was fortunate enough to have the
financial security I needed to do that.
During this time off, I enjoyed the company of and received tremendous emotional
support from my friends and my family: my husband, Bill, and my two sons,
Max and Luke. I was overwhelmed by the love and kindness that I received from
everyone around me. I was truly the happiest cancer patient ever!
After the third of eight chemo treatments, I received a call from our General
Counsel, Brian Cupka, who I had worked with many years prior. Brian told me he
had an open position in the Legal Department that might suit me if I was ready to
get back to work. It’s not often that a perfect opportunity like that falls into one’s
lap, so I took the job in September 2011 and continued my chemotherapy and
radiation treatments through January 2012. I never felt sick from the treatments,
so I was able to work every day except for when I was scheduled for chemo.
I considered myself very lucky.
After having breast cancer, I don’t sweat the small stuff as much as I used to.
I count my blessings much more frequently.
Name: Heather Cahill, Manager, Sales Admin for Printers
Date of Diagnosis: May 2009
How did this affect work and life for you? For me,
the word “cancer” could have very easily taken over my
life with the fear of having it, the continual tests, etc. I
had a wonderful support system within Konica Minolta
and a great boss who seemed to know when to “pile on”
that extra work knowing I was waiting for test results;
waiting is the worst! My first of four surgeries was 10
hours long, resulting in many weeks of recovery. I could
not have physically or emotionally gotten through this
time without my husband, family and friends.
Did you detect warning signs of this diagnosis? After feeling a large lump
in my breast, a biopsy was performed. The doctor confirmed I
had mucinous carcinoma, which is a rare form of malignant
cancer that typically affects post-menopausal woman
in their 60s-70s. At age 46, being healthy and having
absolutely no history of cancer in my family, this diagnosis
came as a shock.
When did you end treatment? September 17, 2014,
was the final day of taking medications and also the day
I heard those lovely words from my oncologist “you are
Cancer-FREE.” Counting down the minutes to this special
day, I thought I would celebrate with balloons, fireworks, etc.
Instead, I walked out of the appointment and chose to simply
go to a park, sit back and realize how lucky I am.
Heather Cahill’s
breast cancer
survivor tattoo.
We Want Your Stories
We want to hear about you. Do you or a
colleague have an interesting hobby? Are you
involved in a unique organization? Tell us your story and maybe
we’ll feature you here. Contact communications@kmbs.
konicaminolta.us and give us the scoop!