Send money module
Receive money module
Withdraw module
Balance enquiry
2.7 Specific Problem Analysis
The specific problem analysis was done to understand the existing system and to identify
the problems in the current system. The analysis was done by observing the existing
system, interacting with the users and taking their feedback. The key problems identified
were:
- Lack of mobility
- Dependency on computer systems
- Network connectivity issues
- Resource problems like electricity
- High transaction costs
- Delay in transaction processing
- Lack of security and privacy
- Limited coverage and reach
To address these problems, the following goals were defined for the new proposed system: