Aggre-get.com

 The Social e-Commerce
      Marketplace

Team Aggreget – Sam Basu
Evolution of e-Commerce
• Around 2007, e-Commerce 2.0 showed up in the form
  of Flash Sales Sites, like Gilt.com, Hautelook.com, etc.
  They brought high-end fashion at an affordable price
  and brought online shopping closer to the “Brick &
  Mortar” model in terms of Fashion.
• Around 2009, the second wave of e-Commerce 2.0
  began to appear in the form of Marketplaces with a
  social graph. It enabled users to participate in and have
  a hand in creating trends. Sites like Polyvore.com, and
  TheFancy.com are good examples of this model. The
  new incarnation of this model started providing some
  social niceties as well. Friends and communities started
  occupying an increasingly larger place in this space.
The Third Wave
• Aggre-get.com is taking e-Commerce 2.0 to it’s
  next logical extension. We are taking the
  Marketplace, customizing it to fit the
  individual shopper’s fashion needs to their
  social behavior.
• Currently, online shopping is missing the
  “social” experience and therefore, there is a
  large void in Engagement that we are looking
  to fill.
Customer needs
• Within our target segment (Women, age 18 –
  38), our surveys, polls and face-to-face
  interviews show that 80% of this segment is
  not being properly engaged and they miss the
  “fun” factor in their online shopping
  experience. Additionally, a majority (65%) of
  this segment, in “real life” go shopping with
  their friends and would love to see an e-
  Commerce model that translates this
  experience.
Customer needs
• When it comes to fashion, generic customer
  comments don’t mean as much to our target
  segment – they would want expert advice and
  their friend’s opinions before they make
  fashion purchasing decisions.
Customer Experience and Retention
• We want to focus on customer conversion and
  retention through customer experience and
  service.
• Though we would help customer get the best
  possible price by helping them navigate and
  comparison shop for a given product – the crux of
  the experience would lie in seamless “Social
  feature” integration, creating a smooth,
  enjoyable shopping experience.
• A product-watch system where the customer is
  notified when a selected product drops in price.
Social Experience
• Social Shopping experience – help connect with
  friends through live or staggered conversation
  about products. Asynchronous communication
  where there is a live conversation (text, voice,
  video) without all participants having to be on
  the website. For example, I should be able to text
  chat with someone on the site, while doing a
  whatapp chat with someone else not on the site
  and a voice chat with someone on the phone –
  sending pictures through whatever available
  channel for each person and having a multi-prong
  discussion.
Intelligent Design
• Customizable storefront: Each registered customer/user
  would be able to customized the storefront based on their
  preferences. The parameters could be:
   – On-sale products based on selected Store, product category,
     brand, etc. Could be a mix.
   – For any customized store, product category or brand – the
     products that have the best Sale price (based on net or
     percentage discount)
   – Products that were recently browsed by friend(s) or selected
     friend(s).
   – Products recommended by friends
   – Specific products selected based on Store, product category,
     brand, etc.
   – Any number of selected parameters.
Loyalty and Assistance
• Seamless Shopping assistance based on product category –
   – For Fashion and accessories, help in finding products that would suit
     the user or advice with product selected by user.
       • For example, color suggestions based on hair, eye and skin color
       • Style suggestions based on height, body type and style preferences.
   – For Electronics, appliances and household goods, provide reviews
     from the top 5 expert sources for that category.
       • For example, review from Digital Photography, Camera world, etc., for a
         camera.
• Fun game like “easter egg” hunt that would encourage users to visit
  the site often and browse through products while trying to meet
  objectives.
• Fun loyalty program or after sales experience.
   – For every purchase, the customer gets to play a slot machine with a
     chance of winning something.
   – Creative Loyalty program game that would engage customers.
Partnerships & Strategy
• We are already in talks with some name
  brands to partner with. We would also use
  affiliate programs to create a respectable
  stable of product partners.
• Our customer acquisition strategy would rely
  on a multi-tier approach by getting users
  introduce their FB (or other similar social
  media platforms) friends to the site by
  involving them in Group shopping.
The Risk
• The biggest risk is that someone would take
  this plan and execute it better than us.
  However, given our site – there are enough
  proprietary technologies and feature to not
  only differentiate us but all to keep moving
  onwards
Thank You

FInal Presentation

  • 1.
    Aggre-get.com The Sociale-Commerce Marketplace Team Aggreget – Sam Basu
  • 2.
    Evolution of e-Commerce •Around 2007, e-Commerce 2.0 showed up in the form of Flash Sales Sites, like Gilt.com, Hautelook.com, etc. They brought high-end fashion at an affordable price and brought online shopping closer to the “Brick & Mortar” model in terms of Fashion. • Around 2009, the second wave of e-Commerce 2.0 began to appear in the form of Marketplaces with a social graph. It enabled users to participate in and have a hand in creating trends. Sites like Polyvore.com, and TheFancy.com are good examples of this model. The new incarnation of this model started providing some social niceties as well. Friends and communities started occupying an increasingly larger place in this space.
  • 3.
    The Third Wave •Aggre-get.com is taking e-Commerce 2.0 to it’s next logical extension. We are taking the Marketplace, customizing it to fit the individual shopper’s fashion needs to their social behavior. • Currently, online shopping is missing the “social” experience and therefore, there is a large void in Engagement that we are looking to fill.
  • 4.
    Customer needs • Withinour target segment (Women, age 18 – 38), our surveys, polls and face-to-face interviews show that 80% of this segment is not being properly engaged and they miss the “fun” factor in their online shopping experience. Additionally, a majority (65%) of this segment, in “real life” go shopping with their friends and would love to see an e- Commerce model that translates this experience.
  • 5.
    Customer needs • Whenit comes to fashion, generic customer comments don’t mean as much to our target segment – they would want expert advice and their friend’s opinions before they make fashion purchasing decisions.
  • 6.
    Customer Experience andRetention • We want to focus on customer conversion and retention through customer experience and service. • Though we would help customer get the best possible price by helping them navigate and comparison shop for a given product – the crux of the experience would lie in seamless “Social feature” integration, creating a smooth, enjoyable shopping experience. • A product-watch system where the customer is notified when a selected product drops in price.
  • 7.
    Social Experience • SocialShopping experience – help connect with friends through live or staggered conversation about products. Asynchronous communication where there is a live conversation (text, voice, video) without all participants having to be on the website. For example, I should be able to text chat with someone on the site, while doing a whatapp chat with someone else not on the site and a voice chat with someone on the phone – sending pictures through whatever available channel for each person and having a multi-prong discussion.
  • 8.
    Intelligent Design • Customizablestorefront: Each registered customer/user would be able to customized the storefront based on their preferences. The parameters could be: – On-sale products based on selected Store, product category, brand, etc. Could be a mix. – For any customized store, product category or brand – the products that have the best Sale price (based on net or percentage discount) – Products that were recently browsed by friend(s) or selected friend(s). – Products recommended by friends – Specific products selected based on Store, product category, brand, etc. – Any number of selected parameters.
  • 9.
    Loyalty and Assistance •Seamless Shopping assistance based on product category – – For Fashion and accessories, help in finding products that would suit the user or advice with product selected by user. • For example, color suggestions based on hair, eye and skin color • Style suggestions based on height, body type and style preferences. – For Electronics, appliances and household goods, provide reviews from the top 5 expert sources for that category. • For example, review from Digital Photography, Camera world, etc., for a camera. • Fun game like “easter egg” hunt that would encourage users to visit the site often and browse through products while trying to meet objectives. • Fun loyalty program or after sales experience. – For every purchase, the customer gets to play a slot machine with a chance of winning something. – Creative Loyalty program game that would engage customers.
  • 10.
    Partnerships & Strategy •We are already in talks with some name brands to partner with. We would also use affiliate programs to create a respectable stable of product partners. • Our customer acquisition strategy would rely on a multi-tier approach by getting users introduce their FB (or other similar social media platforms) friends to the site by involving them in Group shopping.
  • 11.
    The Risk • Thebiggest risk is that someone would take this plan and execute it better than us. However, given our site – there are enough proprietary technologies and feature to not only differentiate us but all to keep moving onwards
  • 12.