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Table of Contents
A. Executive Summary
1. Media Relations


       Press Releases


       Pitch Letters


       Media Lists


       Press Lists


2. Competitor Analysis


3. Social Media


4. Blog Outreach


5. Events


6. Promotional Materials


7. Future Recommendations


8. Measurement and Evaluation


9. Appendix
Executive Summary
Dear Suzanne and the Parakeet Feet Family,


On behalf of Ithaca College’s Public Relations Lab team, we would like to thank you for your
time and support throughout this past semester. It was truly a pleasure to work with Parakeet
Feet and we cannot express how much we appreciated your feedback and encouragement.


Over the past semester, our team worked diligently to increase awareness of your business in
the local community and increase traffic into Parakeet Feet. Through special holiday events
and social media strategy, we believe that we were successful with these goals. The graphics
we created helped to draw further attention to your business. We are very proud to have
helped strengthen Parakeet Feet’s presence in the community. Your team is extremely
personable -- and your products and services are so unique to Ithaca that it was very
enjoyable to represent your new store.


This final report includes all press kit materials, graphics, social media strategy and future
recommendations that our team prepared for you. We were able to successfully reach your
target audience in order to help educate the Ithaca community about your mission. Through
press releases, pitch letters, graphics, social media strategy and future recommendations, we
are confident in the abilities of Parakeet Feet to continue its success in Ithaca by utilizing the
resources we have provided you.


Our experience in working with your team has been truly valuable to us as we prepare to
graduate. We enjoyed working with you and send you best wishes for a thriving and
prosperous future.
Completed Activities
       Media Relations

Press Releases:
   •   New Winter Styles press release (approved)
          o This release was designed to showcase the new winter shoes that are available
               at Parakeet Feet. The idea was to create buzz within the Ithaca community
               about the different types of winter styles available at the store and encourage
               people to visit Parakeet Feet before the winter weather hits. The release
               highlighted the owner’s experience and the specialized fitting available at the
               store. The release also explained the sisters’ passion for improving the health
               of children in the Ithaca community.
Appendix X**


          o This type of release can be adapted for each season (Winter, Spring, Summer
               and Fall). Every season when Parakeet Feet gets in new styles and different
               products that have to do with that season, the store can send a release out to
               the community papers to help promote the new products.


          o Next Steps: Send releases to local newspapers.
Pitch Letters:
       •   The Ithacan pitch letter (approved)
               o Pitch letters differ from press releases in that they target a specific media
                   outlet and a specific editor, blogger or producer with a story angle idea. This
                   letter focused on the fact that Suzanne Patterson is a student at Ithaca
                   College who has opened a new and successful business in the Ithaca
                   community. The letter focused on how Suzanne is using the skills she learned
                   at the college to help with her new business. This letter has been sent to the
                   editor of The Ithacan and we are awaiting feedback.


               o Pitch letters can be adapted to different media outlets by using different
                   angles that have a connection to a specific newspaper, magazine, blog, or radio
	
                 or TV program.

Appendix XX**


               o Next Steps: Send pitch letters out to media outlets. Research local
                   newspapers to find sections and journalists who would have an interest in a
                   story about Parakeet Feet and draft pitch letters addressed to these specific
                   reporters.


Backgrounder:


We wrote a backgrounder on family-friendly activities that Ithaca has to offer. We recommend
that you enhance this document with a suggested brand and style of shoe, sold at Parakeet
Feet, for each activity. This tactic is seen as a resource for families looking for things to do in
Ithaca while serving as a promotion for Parakeet Feet.


Appendix XXX**
Proposed Media List


        Press Lists


The media list is a compilation of print, radio and online media distribution channels that can be
used to benefit Parakeet Feet. The list gives contact names and important information that
can be utilized to generate buzz about Parakeet Feet events and promotions. Relevant press
releases and pitch letters can be sent to these contacts, as well as advertising to outlets such
as radio stations.


On the next page, you will find an updated, detailed media list, which includes background
information about each media outlet. It is important to pick certain media outlets that will
target Parakeet Feet’s audience. We used Cision, a public relations software, to assist in the
creation of the media list. We also found media sources by performing online research. In
Appendix XXXX**, you will find each media outlet’s contact information.
Ithaca Times:

The Ithaca Times has been Ithaca's community newspaper for over 32 years. This local
newspaper is an efficient, cost-effective way to reach active and affluent consumers in the
Ithaca market. Every month 35,000 visitors generate 100,000+ page views searching for
the Ithaca area’s best dining, arts and entertainment options and checking out local news,
views and politics. The sales representatives help design effective advertising campaigns that
will tell Parakeet Feet’s story and get results. We also recommend setting up an interview with
an editor for editorial coverage. Press releases should also be sent here.




Reader Demographics:
AGE: Median age: 42 years old. More than 73% of Times readers are between the ages of
25 and 54.
EDUCATION: Readers are highly educated: More than 80% have a college degree. Nearly
40% have done some post-graduate work.
HOME LIFE: More than 50% are married, 31% have children and 62% are homeowners.
Ithaca Child Paper for Parents:

Ithaca Child is a newspaper written for parents in the Ithaca community that is released six
times a year. Parakeet Feet has already been in Ithaca Child and should continue to do
advertising in it. Press releases should also be distributed here. On the website, there is a
‘Recommended Links’ section that Parakeet Feet can be featured on. Mama Goose, one of
Parakeet Feet’s competitors, is on it.




Radio Station 97.3 WYXL Lite Rock:

97.3 WYXL is an advertising medium that “cuts through the clutter” of thousands of
messages trying to reach consumers everyday. “Emotional, motivating, entertaining, and
habitual. Radio captures today’s consumers with powerful reach and critical frequency.”
Radio Reaches:
    •   Over 234 million people every week.
    •   93% of all consumers each week.
    •   94% of all consumers with $75k+ incomes
    •   92% of those with two or more children in household.
    •   92% of new home buyers.
    •   Adult contemporary
    •   Median age is 37
    •   60% female listeners, 40% male listeners


Station Strengths: In-office listening, Baby Boomers, professional offices (healthcare, schools
and universities, legal offices), moms, women 35-64, emerging empty nesters, customer
service reps, upper-income and upper-educated consumers.
Ithacafamilyfun.info:

The Ithaca Family Fun website is a resource with a wide range of fun activities for families to
do in Ithaca and the surrounding Tompkins County. It serves as a local information hub for
parents and caregivers looking for family friendly fun. It ranges from information about fun
places, classes, storytimes, and special events in the Ithaca area with links and contact
information.
    •   Parakeet Feet can feature possible holiday events under the “Holiday” category on the
        website. (Example: Halloween in-store event)
    •   “Freebies, Deals, and Other Tips” category (Mama Goose and Jillian’s Drawers are
        mentioned)
    •   “Story Time” category (if interested in holding a story time at store) – Mama Goose is
        mentioned
The Ithacan:

“The Ithacan is the student-run publication of Ithaca College. We produce daily online content
along with a weekly print edition. Our publication, one of the premier newspapers in the country,
produces student content for news, arts, entertainment, culture and college sports. We also
produce blogs, podcasts, audio slideshows and videos.”
-This may be a good place for a story about Suzanne since she has attended Ithaca College.
Also, many faculty and staff members who read the Ithacan may have children.


The Ithaca Journal:

“The Ithaca Journal provides the communities of Ithaca and Tompkins County, NY with local
news and information, sports, education, crime and weather. Deadlines are at noon ET.” This
can be targeted for both advertising and editorial.
Finger Lakes Times:

“Finger Lakes Times is published daily for the residents of Geneva, N.Y. and surrounding areas.
The newspaper covers local and state news, business, sports, lifestyles and entertainment. “


Life in the Finger Lakes Magazine:

“Created to promote the entire 14 county Finger Lakes, Geneva, NY region to tourists,
newcomers who have just settled there, and life-long residents. Focuses on the natural beauty
and wildlife, the abundant history and the rich culture as seen through the people of the area.
Additionally includes gardening articles, upcoming events, and news about cultural endeavors in
the area.”


The Ithaca Community News:

“The Ithaca Community News (ICN) is a non-profit news service bringing alternative news and
views from Ithaca, NY to readers all over the world. ICN is also a weekly email newsletter with
more than 8,000 subscribers.”
This website includes both ‘News’ and ‘Events’ tabs, where Parakeet can have stories and
information about upcoming events.


Tompkins Weekly:

“Tompkins Weekly is designed to offer a look at the issues faced by our elected officials, while
providing a comprehensive calendar of community events, profiles of community residents
making news and other items of local interest. We encourage you to use our paper as a
countywide venue for sharing news, information and ideas.”
Competitor Analysis


After reviewing the competitive landscape of children’s shoes in the Ithaca area, we’ve found
that Parakeet Feet has strong advantages over its competitors. Because of Parakeet Feet’s
commitment to providing accurate shoe fittings for children, in addition to the selection of new
name-brand shoes, Parakeet Feet stands out above the competition. The Parakeet Feet logo
reusable bag is another exclusive selling point among its competitors. Where Parakeet Feet can
continue to grow is with an online store. Many shoe stores are beginning to sell their products
online in order to expand their reach across the country. Although the local stores we
researched were limited in their social media use to Facebook and Twitter, Parakeet Feet can
maximize its social media use by utilizing YouTube for promotional and educational videos
about what makes Parakeet Feet a specialized shoe store in Ithaca. These videos can be
posted on Facebook and Twitter, in addition to the website, which can help create a visual
presentation to attract new consumers.


Famous Footwear
    •   Location: Shops at Ithaca Mall
    •   Purpose: sell men’s, women’s, girl’s and boy’s shoes
    •   Features: National chain, social media (Facebook, Twitter, Pinterest, Google Plus,
        YouTube)
    •   Products/brands:
            o Adidas, Asics, Bass, Carter’s, Converse, Disney, K-Swiss, New Balance, Nike,
                OshKosh B’gosh, Ralph Lauren, Puma, Reebok, Rocketdog, Roxy, Saucony,
                Skechers, Sperry Top-Sider, Steve Madden, Stride Rite and Vans
    •   Website: http://www.famousfootwear.com/
Fontana’s
    •   Location: Eddy Street, Collegetown
    •   Purpose: sell men’s, women’s and kid’s shoes with a focus on fit
    •   Features: ability to custom fit shoes to kid’s feet with over 100 years of experience, social
        media (Facebook, Twitter)
    •   Products/brands:
            o   Acorn, Columbia, New Balance, Sofft, AmeriBag, Converse, Asics, Danner, Jansport ,
                Rainbow, Sperry, Baggalini, Danny K, Keen, Red Wing, Steve Madden, Beautifeel,
                Dansko, La Canadienne, Reef, Stonefly, Birkenstock, Doc Martens, Lowa, Remonte
                Dornorf, Superfeet, Blondo, Ecco, Manzella, Rieker, Teva, Blundstone, El Naturalista,
                Martino, Rocket Dog, Totes, Bostonian, Maxine, Rockport, Timberland, Brooks,
                Frye, Merrell, San Diego Hat, Ugg, Chaco, Haflinger, Minnetonka, Saucony, Vasque,
                Clarks, Hard Tail, Miz Mooz, Simple, Vibaram Fivefingers, Naot, Smartwool, Wigwam
    •   Website: http://www.fontanas.com/


Jillian’s Drawers
    •   Location: Ithaca Commons
    •   Purpose: sell baby shoes and booties, social media (Facebook, Twitter)
    •   Features: Also has a cloth diaper service and other baby essentials
    •   Products/brands:
            o Pedipad
            o Robeez
    •   Website: http://www.jilliansdrawers.com/


Mamma Goose
    •   Location: 430 West State Street
    •   Purpose: buy, sell and trade gently used children’s clothes, toys, gear and other necessities
    •   Features: coupons and special offers, social media (Facebook, Twitter)
    •   Products/brands:
            o   Used items
            o   New items homemade by local mammas
            o   Robeez baby shoes
    •   Website: http://www.mamagooseithaca.com/
The Shoe Department


    •   Location: Shops at Ithaca Mall
    •   Purpose: to sell athletic shoes, boots, casual and dress shoes for boys, girls, men and
        women
    •   Features: online store, national chain, social media (Facebook, Twitter)
    •   Products/brands:
            o AND, Aloha, Animal Planet, Bellini, Capelli, Converse, Columbia, Crocs, Dingo,
                Duck Head, Dynasty, Hello Kitty, Trinkets
    •   Website: theshoedept.com


Upon review of Parakeet Feet’s competitors, we would suggest developing a strategy to
expand to an online store. In addition to increasing sales via Internet, we would also suggest
that Parakeet Feet utilize YouTube as a visual communication tool. By creating and posting
videos to create awareness, Parakeet Feet can save commercial costs by using YouTube as a
free promotional service. These videos can be posted on other forms of social media and will
also serve as a strong communication tool for publications and other media outlets. We can
also provide you with ideas on YouTube content. Please let us know if you have any questions
or comments.
Social Media

•   HootSuite




    We recommended that Parakeet Feet use HootSuite to manage its social media
    networks. HootSuite allows businesses and organizations to seamlessly post pictures,
    tweets and other content to multiple social networks from one secure, Web-based
    dashboard, saving the user time while ensuring consistency.
•   Pinterest


Pinterest is a relatively new, yet quite popular social network that allows users to “pin”
pictures of their favorite items onto Web boards they create and organize. We suggested that
Parakeet Feet join Pinterest because it would allow the store to display its products in a
creative way.


    •   Pictures of Satisfied customers


        Posting pictures of children in Parakeet Feet purchases is a way to engage with the
        public on social networks, which brings attention to the business. This is a great, fun
        way to showcase products and the store.


    •   Promotion & Coverage of Events


        Promoting and covering events on Facebook and Twitter encourage word-of-mouth of
        the business. Posts and tweets can easily be shared as a helpful and inexpensive way
        to broadcast events. Posting follow-up pictures of the event is a good way to bring
        attention to the social networks and inform people about the outcome of the event.
•   Parakeet Feet: Blog Outreach


A social media tool that we felt would be a successful platform for Parakeet Feet to do
business would be to reach out to mother bloggers in the Finger Lakes Region. Blogging has
been a growing movement from all over the world which allows people to share personal stories,
photographs, and reviews from the mind of one or several people contributing to it. We believed
that our target market, which included mothers and grandparents, would relate very well to
these “mom blogs,” and Parakeet Feet would be able to promote themselves on them through
advertisements or write-ups.


After extensive research, we found three local “mom blogs” that we believed were the best for
Parakeet Feet to place themselves:




“Keep It Real” is a lifestyle blog written by two mothers and close friends, Alyssa and
Kristen. Both women share an appreciation for natural living, good design, and healthy habits.
Alyssa, a teacher and stay-at-home mother for two young boys, lives in upstate New York.
Kristen on the other hand lives in Maine with her husband and baby girl. Although they live far
apart, the ladies continue to write their blog together and stay good friends.




“Blog She Wrote” is written by Heather, a homeschooling mother of four who lives in central
New York. She was a former middle and high school biology teacher that turned to her blog for
creative expression and to share her knowledge on children, teaching, arts and crafts, and
personal life experiences. An avid blogger since 2007 with over 300 followers, Heather is
certainly has a lot of useful information to share with mothers all over the region.
“Maya*Made” is a quirky blog written by mother and artist, Maya Donenfeld. Maya escaped
from the city 11 years ago and now lives in upstate New York with her two children, cat, and
six chickens. After contributing to several publication as well as writing and publishing her own
book about homemade DIY projects, Maya continues to share her crafty gift by making and
selling eco-friendly housewares and green accessories on her Etsy page and shares it through
her blog. Maya proves that mothers upstate can carry just as much success as a mother living
in Manhattan. She is truly an inspiration to mothers in the surrounding upstate regions.


One flaw that we discovered was that some of the blog followers were visiting these sites
from different states, including Pennsylvania, California, and even Canada. We found this to be
a major issue because if Parakeet Feet were to advertise or promote themselves on these
blogs, some of their followers would not be able to physically go into the store and ultimately
give them business. Since Parakeet Feet does not have an online store, this would not be
beneficial to their business whatsoever.


After discussing this issue with Suzanne Patterson, owner and buyer of Parakeet Feet, we
decided to move in a different direction with the blogs and focus more on radio
advertisements.
Events

Halloween:
Date: Wednesday, October, 31, 2012
Where: Parakeet Feet Store
Sponsors: Emmy's Organics Halloween Macaroons
Activities: Face Painting, Best Costume Contest
Advertisements: Flyers, Facebook Graphics, Pamphlets to hand out at pre-schools,
elementary schools, Radio spot on 97.3
Features/Benefits: Increase traffic; create a relationship between customers and stores.
Introduce costume accessories such as tutus. Update and inform customers over social Media.
Introduce store to new clients. Build a relationship with new sponsors to use for future events.
Time: 4 p.m.-7 p.m.


Black Friday:
Date: Friday, November 23, 2012
Where: Parakeet Feet Store
Activities: “Shoe Surprise”- children will pick up a shoe and find a discount to use on
purchase
Advertisements: Facebook Graphics
Features/Benefits: Increase traffic; create a relationship between customers and stores.
Update and inform customers over social Media. Introduce store to new clients. Create a fun
environment and activity for children and parents to increase customer loyalty.
Time: 10 a.m.-6 p.m.
Holiday Discounts:
Date: Friday, December 7- December 23, 2012
Where: Parakeet Feet Store/ Online
Activities: Weekend Discounts
Advertisements: Facebook Graphics
Features/Benefits: Increase traffic; create a relationship between customers and stores.
Update and inform customers over social Media. Introduce store to new clients. Create
incentives for customers to come to store and increase word of mouth. Get the customers
interacting with the store and the stores Facebook.
Time: All day for 3 weekends


Dates:                   Dec 8, 9                     Dec 15, 16           Dec 22, 23
Discount:                25% off all athletic         25% off all winter   25% off all
                         sneakers                     boots                accessories

Graphics Due:            Dec 4                        Dec 11               Dec 18


Future Events:
Valentine’s Day:
Date: Thursday, February 14, 2013
Where: Parakeet Feet Store
Activities: Come in and create Valentine’s Day cards, children write down and hand into
basket what they think love means- to be posted on Facebook (best response wins a giftcard)
Advertisements: Facebook graphics, flyers
Features/Benefits: Increase traffic; create a relationship between customers and stores.
Update and inform customers over social media. Introduce store to new clients. Create
incentives for customers to come to store and increase word of mouth. Get the customers
interacting with the store and the stores Facebook.
Time: 4 p.m.-7 p.m.


Mother’s Day:
Date: Sunday, May 12, 2013
Where: Parakeet Feet Store
Activities: Create a card for your mom; children send in why they love their mothers- best
response wins a giftcard for mom; share a picture of mother and child on Facebook and enter
to win a prize.
Sponsors: Emmy’s Organics- healthy snack for mothers
Advertisements: Facebook graphics, flyers
Features/Benefits: Increase traffic; create a relationship between customers and stores.
Update and inform customers over social Media. Introduce store to new clients. Create
incentives for customers to come to store and increase word of mouth. Get the customers
interacting with the store and the store’s Facebook.
Time: 4 p.m.-7 p.m.


Father’s Day:
Date: Sunday, June 16, 2013
Where: Parakeet Feet Store
Activities: Create a card for your dad; children send in why they love their fathers- best
response wins a giftcard for dad; share a picture of father and child on Facebook and enter to
win a prize.


Sponsors: Emmy’s Organics- healthy snack for mothers
Advertisements: Facebook graphics, flyers
Features/Benefits: Increase traffic; create a relationship between customers and stores.
Update and inform customers over social media. Introduce store to new clients. Create
incentives for customers to come to store and increase word of mouth. Get the customers
interacting with the store and the stores Facebook.
Time: 4 p.m.-7 p.m.


You can find pictures of the Halloween event and screen shots of Parakeet Feet using the
graphics designed by PR Lab on Facebook in Appendix XXXXX**
Promotional Materials
Halloween Event Graphics
Black Friday Event Graphics
Holiday Discount Graphics


Dates:                Dec 8,9                Dec 15,16            Dec 22,23
Discount:             25% off all athletic   25% off all winter   25% off all
                      sneakers               boots                accessories
Graphics Due:         Dec 4                  Dec 11               Dec 18
Future Recommendations for Parakeet Feet

   •   Media Relations:
          o   Google your business every week for possible new media write-ups
          o   Research different newspapers-be on the lookout for possible stories to pitch
              or releases to send
          o   Use press list to contact local papers/magazines/radio about upcoming events
          o   Send press releases to contacts on press list
   •   Website:
          o   Update website daily with new products
          o   Take professional photographs of individual products to put up on website
          o   Consider updating the “About Us” section and embellishing with graphics

   •   Products:
          o   Take professional photographs of your products to post onto your website
          o   Consider ordering new merchandise:
                   §   Shirts
                   §   Hats
                   §   Jackets
                   §   Gloves
                   §   Other new products
   •   Social Media:
          o   Continue to post pictures of events, customers and product lines onto
              Facebook and onto Twitter
          o   Maintain an online presence and update social networks regularly to engage
              with your customers
          o   Explore other popular social networks like Pinterest to showcase your brands
              and products in a creative way
•   Marketing Intern:

       o   Be in charge of updating social media profiles
       o   Since Parakeet Feet is located near Cornell and Ithaca College, it would be
           easy to find a willing student
       o   Inexpensive investment since most students work for minimum wage or for
           credit
•   Blog Outreach:
       o   Reach out to mom bloggers at busiest times of the year: December holidays,
           back-to-school, Thanksgiving, days off of school, summer vacations
       o   Encourage bloggers to do write-ups or reviews every month
       o   Create partnerships with bloggers
Measurement & Evaluation:


Events:
          To measure the effectiveness of events, keep track of the attendance at the events
and monitor sales revenue.


Facebook Likes:
          Keep track of the number of fans you have on your Facebook page. You can measure
success on Facebook by viewing the insights page on your account. The insights page allows
you to view how many people are talking about your business, and you can view your total
reach, daily and weekly. Facebook insights allow you to see if you are obtaining people, fans or
non-fans that saw your posts in their newsfeed; paid, unique people who saw your post from a
sponsored product, such as Page Post Ad or Sponsored Stories; viral search, unique people
who saw this post from a story published by a friend. You will be able to tell if your Facebook
posts are engaging with your users based on the number of likes and views onto your posts,
pictures, etc.


Twitter Followers:
          You will be able to measure the success of your Twitter account by keeping track of
the number of followers you obtain and the number of interactions you have such as favorite
tweets and retweets.


Website Traffic
          Track and analyze the number of visitors you get to the website daily and see what
section of the website they are looking at most frequently. This will help you tailor the rest of
the website to your viewer’s needs.


Bottom line, this public relations plan will help to increase sales revenue.
Appendix X**
Press Release


                                                    Contact:          Name of PR Executive
                                                                      Company or Agency
                                                                      Tel: XXX-XXX-XXXX
                                                                      Email: xxxx@xxxx.com


FOR IMMEDIATE RELEASE


                            New Winter Styles Available at Parakeet Feet
                               Healthy Kids Start from the Ground Up


ITHACA, N.Y. – October XX, 2012– Parakeet Feet, a newly opened children’s shoe and accessory
store in Cayuga Heights, introduces its winter stock of boots and warm-weather shoes and
accessories on October XX. This season’s product line includes a variety of boots, socks and other
warm-weather products. Families can come to the store for custom-fittings during store hours and also
can set up appointments to have their children fitted for shoes.


Parakeet Feet carries premier brands of shoes such as Stride Rite, Sperry, Primigi and many others.
The store features numerous brands that are recognized by the American Podiatric Medical
Association. They also offer unique accessories for children along with a fun environment for shopping.
The employees at Parakeet Feet are specially trained in properly fitting children’s feet to ensure that
they have suitable shoes.


Co-owner Suzanne Patterson, a former buyer for Barney’s in Manhattan, said “I bring my experience
from New York City in finding excellent quality products that are not only fashionable but sturdy and
well-made to offering Ithaca the best children’s products on the market.”


Cassandra Moynihan, a former Montessori schoolteacher, said, “It is so important to ensure that
children have the proper footwear, especially during the winter season here in Ithaca when they spend
so much time in colder weather. We decided to open the store after struggling to find properly fitting
shoes for their own children. We are focused on the future of the store and the improving the health of
children in the Ithaca community.”


About Parakeet Feet
Parakeet Feet is the premier full-service children’s footwear boutique located in Ithaca, New York,
selling popular accessories and children’s footwear ranging in shoes sizes, newborn to youth size
3. Parakeet Feet has trained associates on staff to properly measure children’s feet, and provide
product information on different shoe options, including those recognized by the American Podiatric
Medical Association. Shoe brands include Stride Rite, Pediped, Primigi, Naturino, Bobux, Primigi,
Jumping Jacks and many more. The store is located in Community Corners at 903 Hanshaw Road, in
Cayuga Heights, just a few minutes by car from Pyramid Mall. For more information, call 607-319-
4261 or log on www.parakeetfeet.com. Like Parakeet Feet on Facebook and follow this store on
Twitter.
                                              ###
Appendix XX**
Pitch Letter

To: Kelsey O’Connor, Editor and Chief, The Ithacan
From: Chelsea Robie
Subject: IC grad student puts communication skills to the test and opens a new business in Ithaca
Date: 11/02/12


Dear Kelsey:


Suzanne Patterson, M.S. in Communications student, applies the skills she has been learning at Ithaca
College to launch and promote a new children’s shoe and accessory store in Ithaca. Her passion and
enthusiasm also have contributed to her being able to develop and live her dream as a creative
entrepreneur – and as an Ithaca native, Suzanne is delighted to set up shop back in her hometown.


Suzanne and her sister Cassandra opened the store in August in Community Corners in Cayuga
Heights, just minutes from the Pyramid Mall. The new store offers a variety of footwear options and
accessories for children with a main focus on measuring children’s feet to ensure that they are properly
fitted for shoes, following the American Podiatric Medical Association. As a parent of two children,
Suzanne firmly believes in footwear that fits just right and also has chic design. She brings her
experience as a buyer from Barneys New York’s flagship store in Manhattan to a younger audience.


What’s more, Suzanne is working with a team of IMC and CMD students in PR Lab this semester to
help her new store connect with the Ithaca audience. Last semester in Contemporary Topics: Public
Relations, Suzanne and a team of graduate students developed a strategic PR plan for Emmy’s
Organics, a company also formed by an IC alum, which produces healthy food products. This experience
makes Suzanne an ideal “client” for PR Lab.


The story of Parakeet Feet is an inspiring and interesting one for both students and alumni to read.
Students will be able to see how they can transfer skills from the classroom to the real world and
alumni will enjoy the entrepreneurial spirit.


I can set up a time for you to talk to Suzanne by phone or in person at her store in Cayuga Heights. I’ll
call you next week to see if you would be interested in this story. Meanwhile if you have any questions,
please contact me at 561-302-3037 or at crobie1@ithaca.edu.


Sincerely,


Chelsea Robie
Class of ’13
Appendix XXX**
Backgrounder


                                                 Contact:         Name
                                                                  Email
                                                                  Telephone


                      FAMILY FUN TO BE FOUND IN ITHACA, NY


Located in upstate N.Y., Ithaca is a city that hosts a variety of shops, restaurants, museums,
state parks, festivals, waterfalls and much more. With an abundance of culture, Ithaca has a
multitude of activities to offer guests of any age, making it just the place for visitors with
families looking for things to do.


Discovery Trail


The Discovery Trail is a partnership consisting of eight educational organizations in Tompkins
County that offers something for everyone. Through the Discovery Trail, visitors at any age
are able to learn and appreciate art, history, science, literature and the natural world. The
Discovery Trail provides families with enjoyable, educational activities and sites.


Families interested in the environment should be sure to visit the Cayuga Nature Center, an
environmental education organization; The Cornell Lab of Ornithology, a bird observation
facility; and the Cornell Plantations, an area located on Cornell University filled with a botanic
garden and arboretum. These Discovery Trail sites provide families with the chance to observe
aspects of Ithaca’s environment.


Ithaca’s History Center, Johnson Museum of Art and the Museum of the Earth are frequented
by history-buffs. The History Center showcases exhibits devoted to Tompkins County’s local
history and offers free admission to visitors. The Johnson Museum of Art is located on
Cornell University’s campus and holds one of the finest collections of art in Upstate N.Y. The
Museum of the Earth is a major natural history museum that displays world-class fossil
collections and state-of-the-art exhibits through interactive, kid-friendly demonstrations.



                                              -more-
Family Fun
                                          Page 2 of 3


The Sciencenter offers people of all ages a hands-on approach to learning the vast world of
science by hosting over 250 exhibits. The Sciencenter was voted Ithaca’s Best Place for
Family Fun two years in a row by Ithaca Times, “Best of Ithaca” reader polls.


The last stop on the Discovery Trail is found in downtown Ithaca, the Tompkins County Public
Library. The library hosts a world of information and programs including story telling and book
discussions.


Farmer’s Market
The Ithaca Farmer’s Market is located on Ithaca’s waterfront and features over 150 vendors
from the local area. At the Farmer’s Market visitors will experience Ithaca’s culture in locally
grown produce, meats and cheeses, art, furniture and entertainment. Live music, arts, crafts
and games, and fresh food are all things to be shared with family members at the Ithaca
Farmer’s Market.


State Parks: Gorges and Waterfalls
According to the Visitors Bureau, Ithaca is home to 150 waterfalls within ten miles of
downtown, each with its own gorge, hence the slogan, “Ithaca is Gorges.” The top three most
popular gorges are Taughannock Falls State Park, Buttermilk Falls State Park and Robert
Treman State Park. These state parks are a perfect getaway for families who enjoy
picnicking, camping, swimming and hiking nature trails.


Taughannock Falls State Park holds the northeast’s largest waterfall at 213 feet
accompanied with hiking trails and car-friendly convenience. Buttermilk Falls State Park has a
flourishing gorge trail, that leads from the upper park down to the base waterfalls and swim
area. Robert Treman State Park has vigorous hiking trails that lead to the beautiful scenic
waterfall.


Cayuga Lake
Ithaca is located at the end of the longest Finger Lake, Cayuga Lake, which is a huge tourist
attraction in Ithaca. Visitors admire the scenic view of the lake from Stewart Park and the



                                             -more-
Page 3 of 3


Cayuga Waterfront Trail during any season. Cayuga Lake provides families with the option of
recreational sports such as walking and biking trails surrounding the lake, swimming holes such
as Taughannock Falls State Park, kayaking rentals from Puddledockers, and cruises from
Tiohero Tours.


Visit Ithaca!
For more information on the family-friendly attractions that Ithaca has to offer, check out
http://visitithaca.com. For updates on events happening in Ithaca, find Visit Ithaca on
Facebook.


                                                ###
Appendix XXXX**
Appendix XXXXX**
Event Pictures, Event Graphics on Social Media
Thank You
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Final activity report

  • 1.
  • 2.
  • 3. Table of Contents A. Executive Summary 1. Media Relations Press Releases Pitch Letters Media Lists Press Lists 2. Competitor Analysis 3. Social Media 4. Blog Outreach 5. Events 6. Promotional Materials 7. Future Recommendations 8. Measurement and Evaluation 9. Appendix
  • 4. Executive Summary Dear Suzanne and the Parakeet Feet Family, On behalf of Ithaca College’s Public Relations Lab team, we would like to thank you for your time and support throughout this past semester. It was truly a pleasure to work with Parakeet Feet and we cannot express how much we appreciated your feedback and encouragement. Over the past semester, our team worked diligently to increase awareness of your business in the local community and increase traffic into Parakeet Feet. Through special holiday events and social media strategy, we believe that we were successful with these goals. The graphics we created helped to draw further attention to your business. We are very proud to have helped strengthen Parakeet Feet’s presence in the community. Your team is extremely personable -- and your products and services are so unique to Ithaca that it was very enjoyable to represent your new store. This final report includes all press kit materials, graphics, social media strategy and future recommendations that our team prepared for you. We were able to successfully reach your target audience in order to help educate the Ithaca community about your mission. Through press releases, pitch letters, graphics, social media strategy and future recommendations, we are confident in the abilities of Parakeet Feet to continue its success in Ithaca by utilizing the resources we have provided you. Our experience in working with your team has been truly valuable to us as we prepare to graduate. We enjoyed working with you and send you best wishes for a thriving and prosperous future.
  • 5. Completed Activities Media Relations Press Releases: • New Winter Styles press release (approved) o This release was designed to showcase the new winter shoes that are available at Parakeet Feet. The idea was to create buzz within the Ithaca community about the different types of winter styles available at the store and encourage people to visit Parakeet Feet before the winter weather hits. The release highlighted the owner’s experience and the specialized fitting available at the store. The release also explained the sisters’ passion for improving the health of children in the Ithaca community. Appendix X** o This type of release can be adapted for each season (Winter, Spring, Summer and Fall). Every season when Parakeet Feet gets in new styles and different products that have to do with that season, the store can send a release out to the community papers to help promote the new products. o Next Steps: Send releases to local newspapers.
  • 6. Pitch Letters: • The Ithacan pitch letter (approved) o Pitch letters differ from press releases in that they target a specific media outlet and a specific editor, blogger or producer with a story angle idea. This letter focused on the fact that Suzanne Patterson is a student at Ithaca College who has opened a new and successful business in the Ithaca community. The letter focused on how Suzanne is using the skills she learned at the college to help with her new business. This letter has been sent to the editor of The Ithacan and we are awaiting feedback. o Pitch letters can be adapted to different media outlets by using different angles that have a connection to a specific newspaper, magazine, blog, or radio   or TV program. Appendix XX** o Next Steps: Send pitch letters out to media outlets. Research local newspapers to find sections and journalists who would have an interest in a story about Parakeet Feet and draft pitch letters addressed to these specific reporters. Backgrounder: We wrote a backgrounder on family-friendly activities that Ithaca has to offer. We recommend that you enhance this document with a suggested brand and style of shoe, sold at Parakeet Feet, for each activity. This tactic is seen as a resource for families looking for things to do in Ithaca while serving as a promotion for Parakeet Feet. Appendix XXX**
  • 7. Proposed Media List Press Lists The media list is a compilation of print, radio and online media distribution channels that can be used to benefit Parakeet Feet. The list gives contact names and important information that can be utilized to generate buzz about Parakeet Feet events and promotions. Relevant press releases and pitch letters can be sent to these contacts, as well as advertising to outlets such as radio stations. On the next page, you will find an updated, detailed media list, which includes background information about each media outlet. It is important to pick certain media outlets that will target Parakeet Feet’s audience. We used Cision, a public relations software, to assist in the creation of the media list. We also found media sources by performing online research. In Appendix XXXX**, you will find each media outlet’s contact information.
  • 8. Ithaca Times: The Ithaca Times has been Ithaca's community newspaper for over 32 years. This local newspaper is an efficient, cost-effective way to reach active and affluent consumers in the Ithaca market. Every month 35,000 visitors generate 100,000+ page views searching for the Ithaca area’s best dining, arts and entertainment options and checking out local news, views and politics. The sales representatives help design effective advertising campaigns that will tell Parakeet Feet’s story and get results. We also recommend setting up an interview with an editor for editorial coverage. Press releases should also be sent here. Reader Demographics: AGE: Median age: 42 years old. More than 73% of Times readers are between the ages of 25 and 54. EDUCATION: Readers are highly educated: More than 80% have a college degree. Nearly 40% have done some post-graduate work. HOME LIFE: More than 50% are married, 31% have children and 62% are homeowners.
  • 9. Ithaca Child Paper for Parents: Ithaca Child is a newspaper written for parents in the Ithaca community that is released six times a year. Parakeet Feet has already been in Ithaca Child and should continue to do advertising in it. Press releases should also be distributed here. On the website, there is a ‘Recommended Links’ section that Parakeet Feet can be featured on. Mama Goose, one of Parakeet Feet’s competitors, is on it. Radio Station 97.3 WYXL Lite Rock: 97.3 WYXL is an advertising medium that “cuts through the clutter” of thousands of messages trying to reach consumers everyday. “Emotional, motivating, entertaining, and habitual. Radio captures today’s consumers with powerful reach and critical frequency.” Radio Reaches: • Over 234 million people every week. • 93% of all consumers each week. • 94% of all consumers with $75k+ incomes • 92% of those with two or more children in household. • 92% of new home buyers. • Adult contemporary • Median age is 37 • 60% female listeners, 40% male listeners Station Strengths: In-office listening, Baby Boomers, professional offices (healthcare, schools and universities, legal offices), moms, women 35-64, emerging empty nesters, customer service reps, upper-income and upper-educated consumers.
  • 10. Ithacafamilyfun.info: The Ithaca Family Fun website is a resource with a wide range of fun activities for families to do in Ithaca and the surrounding Tompkins County. It serves as a local information hub for parents and caregivers looking for family friendly fun. It ranges from information about fun places, classes, storytimes, and special events in the Ithaca area with links and contact information. • Parakeet Feet can feature possible holiday events under the “Holiday” category on the website. (Example: Halloween in-store event) • “Freebies, Deals, and Other Tips” category (Mama Goose and Jillian’s Drawers are mentioned) • “Story Time” category (if interested in holding a story time at store) – Mama Goose is mentioned The Ithacan: “The Ithacan is the student-run publication of Ithaca College. We produce daily online content along with a weekly print edition. Our publication, one of the premier newspapers in the country, produces student content for news, arts, entertainment, culture and college sports. We also produce blogs, podcasts, audio slideshows and videos.” -This may be a good place for a story about Suzanne since she has attended Ithaca College. Also, many faculty and staff members who read the Ithacan may have children. The Ithaca Journal: “The Ithaca Journal provides the communities of Ithaca and Tompkins County, NY with local news and information, sports, education, crime and weather. Deadlines are at noon ET.” This can be targeted for both advertising and editorial.
  • 11. Finger Lakes Times: “Finger Lakes Times is published daily for the residents of Geneva, N.Y. and surrounding areas. The newspaper covers local and state news, business, sports, lifestyles and entertainment. “ Life in the Finger Lakes Magazine: “Created to promote the entire 14 county Finger Lakes, Geneva, NY region to tourists, newcomers who have just settled there, and life-long residents. Focuses on the natural beauty and wildlife, the abundant history and the rich culture as seen through the people of the area. Additionally includes gardening articles, upcoming events, and news about cultural endeavors in the area.” The Ithaca Community News: “The Ithaca Community News (ICN) is a non-profit news service bringing alternative news and views from Ithaca, NY to readers all over the world. ICN is also a weekly email newsletter with more than 8,000 subscribers.” This website includes both ‘News’ and ‘Events’ tabs, where Parakeet can have stories and information about upcoming events. Tompkins Weekly: “Tompkins Weekly is designed to offer a look at the issues faced by our elected officials, while providing a comprehensive calendar of community events, profiles of community residents making news and other items of local interest. We encourage you to use our paper as a countywide venue for sharing news, information and ideas.”
  • 12. Competitor Analysis After reviewing the competitive landscape of children’s shoes in the Ithaca area, we’ve found that Parakeet Feet has strong advantages over its competitors. Because of Parakeet Feet’s commitment to providing accurate shoe fittings for children, in addition to the selection of new name-brand shoes, Parakeet Feet stands out above the competition. The Parakeet Feet logo reusable bag is another exclusive selling point among its competitors. Where Parakeet Feet can continue to grow is with an online store. Many shoe stores are beginning to sell their products online in order to expand their reach across the country. Although the local stores we researched were limited in their social media use to Facebook and Twitter, Parakeet Feet can maximize its social media use by utilizing YouTube for promotional and educational videos about what makes Parakeet Feet a specialized shoe store in Ithaca. These videos can be posted on Facebook and Twitter, in addition to the website, which can help create a visual presentation to attract new consumers. Famous Footwear • Location: Shops at Ithaca Mall • Purpose: sell men’s, women’s, girl’s and boy’s shoes • Features: National chain, social media (Facebook, Twitter, Pinterest, Google Plus, YouTube) • Products/brands: o Adidas, Asics, Bass, Carter’s, Converse, Disney, K-Swiss, New Balance, Nike, OshKosh B’gosh, Ralph Lauren, Puma, Reebok, Rocketdog, Roxy, Saucony, Skechers, Sperry Top-Sider, Steve Madden, Stride Rite and Vans • Website: http://www.famousfootwear.com/
  • 13. Fontana’s • Location: Eddy Street, Collegetown • Purpose: sell men’s, women’s and kid’s shoes with a focus on fit • Features: ability to custom fit shoes to kid’s feet with over 100 years of experience, social media (Facebook, Twitter) • Products/brands: o Acorn, Columbia, New Balance, Sofft, AmeriBag, Converse, Asics, Danner, Jansport , Rainbow, Sperry, Baggalini, Danny K, Keen, Red Wing, Steve Madden, Beautifeel, Dansko, La Canadienne, Reef, Stonefly, Birkenstock, Doc Martens, Lowa, Remonte Dornorf, Superfeet, Blondo, Ecco, Manzella, Rieker, Teva, Blundstone, El Naturalista, Martino, Rocket Dog, Totes, Bostonian, Maxine, Rockport, Timberland, Brooks, Frye, Merrell, San Diego Hat, Ugg, Chaco, Haflinger, Minnetonka, Saucony, Vasque, Clarks, Hard Tail, Miz Mooz, Simple, Vibaram Fivefingers, Naot, Smartwool, Wigwam • Website: http://www.fontanas.com/ Jillian’s Drawers • Location: Ithaca Commons • Purpose: sell baby shoes and booties, social media (Facebook, Twitter) • Features: Also has a cloth diaper service and other baby essentials • Products/brands: o Pedipad o Robeez • Website: http://www.jilliansdrawers.com/ Mamma Goose • Location: 430 West State Street • Purpose: buy, sell and trade gently used children’s clothes, toys, gear and other necessities • Features: coupons and special offers, social media (Facebook, Twitter) • Products/brands: o Used items o New items homemade by local mammas o Robeez baby shoes • Website: http://www.mamagooseithaca.com/
  • 14. The Shoe Department • Location: Shops at Ithaca Mall • Purpose: to sell athletic shoes, boots, casual and dress shoes for boys, girls, men and women • Features: online store, national chain, social media (Facebook, Twitter) • Products/brands: o AND, Aloha, Animal Planet, Bellini, Capelli, Converse, Columbia, Crocs, Dingo, Duck Head, Dynasty, Hello Kitty, Trinkets • Website: theshoedept.com Upon review of Parakeet Feet’s competitors, we would suggest developing a strategy to expand to an online store. In addition to increasing sales via Internet, we would also suggest that Parakeet Feet utilize YouTube as a visual communication tool. By creating and posting videos to create awareness, Parakeet Feet can save commercial costs by using YouTube as a free promotional service. These videos can be posted on other forms of social media and will also serve as a strong communication tool for publications and other media outlets. We can also provide you with ideas on YouTube content. Please let us know if you have any questions or comments.
  • 15. Social Media • HootSuite We recommended that Parakeet Feet use HootSuite to manage its social media networks. HootSuite allows businesses and organizations to seamlessly post pictures, tweets and other content to multiple social networks from one secure, Web-based dashboard, saving the user time while ensuring consistency.
  • 16. Pinterest Pinterest is a relatively new, yet quite popular social network that allows users to “pin” pictures of their favorite items onto Web boards they create and organize. We suggested that Parakeet Feet join Pinterest because it would allow the store to display its products in a creative way. • Pictures of Satisfied customers Posting pictures of children in Parakeet Feet purchases is a way to engage with the public on social networks, which brings attention to the business. This is a great, fun way to showcase products and the store. • Promotion & Coverage of Events Promoting and covering events on Facebook and Twitter encourage word-of-mouth of the business. Posts and tweets can easily be shared as a helpful and inexpensive way to broadcast events. Posting follow-up pictures of the event is a good way to bring attention to the social networks and inform people about the outcome of the event.
  • 17. Parakeet Feet: Blog Outreach A social media tool that we felt would be a successful platform for Parakeet Feet to do business would be to reach out to mother bloggers in the Finger Lakes Region. Blogging has been a growing movement from all over the world which allows people to share personal stories, photographs, and reviews from the mind of one or several people contributing to it. We believed that our target market, which included mothers and grandparents, would relate very well to these “mom blogs,” and Parakeet Feet would be able to promote themselves on them through advertisements or write-ups. After extensive research, we found three local “mom blogs” that we believed were the best for Parakeet Feet to place themselves: “Keep It Real” is a lifestyle blog written by two mothers and close friends, Alyssa and Kristen. Both women share an appreciation for natural living, good design, and healthy habits. Alyssa, a teacher and stay-at-home mother for two young boys, lives in upstate New York. Kristen on the other hand lives in Maine with her husband and baby girl. Although they live far apart, the ladies continue to write their blog together and stay good friends. “Blog She Wrote” is written by Heather, a homeschooling mother of four who lives in central New York. She was a former middle and high school biology teacher that turned to her blog for creative expression and to share her knowledge on children, teaching, arts and crafts, and personal life experiences. An avid blogger since 2007 with over 300 followers, Heather is certainly has a lot of useful information to share with mothers all over the region.
  • 18. “Maya*Made” is a quirky blog written by mother and artist, Maya Donenfeld. Maya escaped from the city 11 years ago and now lives in upstate New York with her two children, cat, and six chickens. After contributing to several publication as well as writing and publishing her own book about homemade DIY projects, Maya continues to share her crafty gift by making and selling eco-friendly housewares and green accessories on her Etsy page and shares it through her blog. Maya proves that mothers upstate can carry just as much success as a mother living in Manhattan. She is truly an inspiration to mothers in the surrounding upstate regions. One flaw that we discovered was that some of the blog followers were visiting these sites from different states, including Pennsylvania, California, and even Canada. We found this to be a major issue because if Parakeet Feet were to advertise or promote themselves on these blogs, some of their followers would not be able to physically go into the store and ultimately give them business. Since Parakeet Feet does not have an online store, this would not be beneficial to their business whatsoever. After discussing this issue with Suzanne Patterson, owner and buyer of Parakeet Feet, we decided to move in a different direction with the blogs and focus more on radio advertisements.
  • 19. Events Halloween: Date: Wednesday, October, 31, 2012 Where: Parakeet Feet Store Sponsors: Emmy's Organics Halloween Macaroons Activities: Face Painting, Best Costume Contest Advertisements: Flyers, Facebook Graphics, Pamphlets to hand out at pre-schools, elementary schools, Radio spot on 97.3 Features/Benefits: Increase traffic; create a relationship between customers and stores. Introduce costume accessories such as tutus. Update and inform customers over social Media. Introduce store to new clients. Build a relationship with new sponsors to use for future events. Time: 4 p.m.-7 p.m. Black Friday: Date: Friday, November 23, 2012 Where: Parakeet Feet Store Activities: “Shoe Surprise”- children will pick up a shoe and find a discount to use on purchase Advertisements: Facebook Graphics Features/Benefits: Increase traffic; create a relationship between customers and stores. Update and inform customers over social Media. Introduce store to new clients. Create a fun environment and activity for children and parents to increase customer loyalty. Time: 10 a.m.-6 p.m.
  • 20. Holiday Discounts: Date: Friday, December 7- December 23, 2012 Where: Parakeet Feet Store/ Online Activities: Weekend Discounts Advertisements: Facebook Graphics Features/Benefits: Increase traffic; create a relationship between customers and stores. Update and inform customers over social Media. Introduce store to new clients. Create incentives for customers to come to store and increase word of mouth. Get the customers interacting with the store and the stores Facebook. Time: All day for 3 weekends Dates: Dec 8, 9 Dec 15, 16 Dec 22, 23 Discount: 25% off all athletic 25% off all winter 25% off all sneakers boots accessories Graphics Due: Dec 4 Dec 11 Dec 18 Future Events: Valentine’s Day: Date: Thursday, February 14, 2013 Where: Parakeet Feet Store Activities: Come in and create Valentine’s Day cards, children write down and hand into basket what they think love means- to be posted on Facebook (best response wins a giftcard) Advertisements: Facebook graphics, flyers
  • 21. Features/Benefits: Increase traffic; create a relationship between customers and stores. Update and inform customers over social media. Introduce store to new clients. Create incentives for customers to come to store and increase word of mouth. Get the customers interacting with the store and the stores Facebook. Time: 4 p.m.-7 p.m. Mother’s Day: Date: Sunday, May 12, 2013 Where: Parakeet Feet Store Activities: Create a card for your mom; children send in why they love their mothers- best response wins a giftcard for mom; share a picture of mother and child on Facebook and enter to win a prize. Sponsors: Emmy’s Organics- healthy snack for mothers Advertisements: Facebook graphics, flyers Features/Benefits: Increase traffic; create a relationship between customers and stores. Update and inform customers over social Media. Introduce store to new clients. Create incentives for customers to come to store and increase word of mouth. Get the customers interacting with the store and the store’s Facebook. Time: 4 p.m.-7 p.m. Father’s Day: Date: Sunday, June 16, 2013 Where: Parakeet Feet Store
  • 22. Activities: Create a card for your dad; children send in why they love their fathers- best response wins a giftcard for dad; share a picture of father and child on Facebook and enter to win a prize. Sponsors: Emmy’s Organics- healthy snack for mothers Advertisements: Facebook graphics, flyers Features/Benefits: Increase traffic; create a relationship between customers and stores. Update and inform customers over social media. Introduce store to new clients. Create incentives for customers to come to store and increase word of mouth. Get the customers interacting with the store and the stores Facebook. Time: 4 p.m.-7 p.m. You can find pictures of the Halloween event and screen shots of Parakeet Feet using the graphics designed by PR Lab on Facebook in Appendix XXXXX**
  • 24. Black Friday Event Graphics
  • 25. Holiday Discount Graphics Dates: Dec 8,9 Dec 15,16 Dec 22,23 Discount: 25% off all athletic 25% off all winter 25% off all sneakers boots accessories Graphics Due: Dec 4 Dec 11 Dec 18
  • 26. Future Recommendations for Parakeet Feet • Media Relations: o Google your business every week for possible new media write-ups o Research different newspapers-be on the lookout for possible stories to pitch or releases to send o Use press list to contact local papers/magazines/radio about upcoming events o Send press releases to contacts on press list • Website: o Update website daily with new products o Take professional photographs of individual products to put up on website o Consider updating the “About Us” section and embellishing with graphics • Products: o Take professional photographs of your products to post onto your website o Consider ordering new merchandise: § Shirts § Hats § Jackets § Gloves § Other new products • Social Media: o Continue to post pictures of events, customers and product lines onto Facebook and onto Twitter o Maintain an online presence and update social networks regularly to engage with your customers o Explore other popular social networks like Pinterest to showcase your brands and products in a creative way
  • 27. Marketing Intern: o Be in charge of updating social media profiles o Since Parakeet Feet is located near Cornell and Ithaca College, it would be easy to find a willing student o Inexpensive investment since most students work for minimum wage or for credit • Blog Outreach: o Reach out to mom bloggers at busiest times of the year: December holidays, back-to-school, Thanksgiving, days off of school, summer vacations o Encourage bloggers to do write-ups or reviews every month o Create partnerships with bloggers
  • 28. Measurement & Evaluation: Events: To measure the effectiveness of events, keep track of the attendance at the events and monitor sales revenue. Facebook Likes: Keep track of the number of fans you have on your Facebook page. You can measure success on Facebook by viewing the insights page on your account. The insights page allows you to view how many people are talking about your business, and you can view your total reach, daily and weekly. Facebook insights allow you to see if you are obtaining people, fans or non-fans that saw your posts in their newsfeed; paid, unique people who saw your post from a sponsored product, such as Page Post Ad or Sponsored Stories; viral search, unique people who saw this post from a story published by a friend. You will be able to tell if your Facebook posts are engaging with your users based on the number of likes and views onto your posts, pictures, etc. Twitter Followers: You will be able to measure the success of your Twitter account by keeping track of the number of followers you obtain and the number of interactions you have such as favorite tweets and retweets. Website Traffic Track and analyze the number of visitors you get to the website daily and see what section of the website they are looking at most frequently. This will help you tailor the rest of the website to your viewer’s needs. Bottom line, this public relations plan will help to increase sales revenue.
  • 29. Appendix X** Press Release Contact: Name of PR Executive Company or Agency Tel: XXX-XXX-XXXX Email: xxxx@xxxx.com FOR IMMEDIATE RELEASE New Winter Styles Available at Parakeet Feet Healthy Kids Start from the Ground Up ITHACA, N.Y. – October XX, 2012– Parakeet Feet, a newly opened children’s shoe and accessory store in Cayuga Heights, introduces its winter stock of boots and warm-weather shoes and accessories on October XX. This season’s product line includes a variety of boots, socks and other warm-weather products. Families can come to the store for custom-fittings during store hours and also can set up appointments to have their children fitted for shoes. Parakeet Feet carries premier brands of shoes such as Stride Rite, Sperry, Primigi and many others. The store features numerous brands that are recognized by the American Podiatric Medical Association. They also offer unique accessories for children along with a fun environment for shopping. The employees at Parakeet Feet are specially trained in properly fitting children’s feet to ensure that they have suitable shoes. Co-owner Suzanne Patterson, a former buyer for Barney’s in Manhattan, said “I bring my experience from New York City in finding excellent quality products that are not only fashionable but sturdy and well-made to offering Ithaca the best children’s products on the market.” Cassandra Moynihan, a former Montessori schoolteacher, said, “It is so important to ensure that children have the proper footwear, especially during the winter season here in Ithaca when they spend so much time in colder weather. We decided to open the store after struggling to find properly fitting shoes for their own children. We are focused on the future of the store and the improving the health of children in the Ithaca community.” About Parakeet Feet Parakeet Feet is the premier full-service children’s footwear boutique located in Ithaca, New York, selling popular accessories and children’s footwear ranging in shoes sizes, newborn to youth size 3. Parakeet Feet has trained associates on staff to properly measure children’s feet, and provide product information on different shoe options, including those recognized by the American Podiatric Medical Association. Shoe brands include Stride Rite, Pediped, Primigi, Naturino, Bobux, Primigi,
  • 30. Jumping Jacks and many more. The store is located in Community Corners at 903 Hanshaw Road, in Cayuga Heights, just a few minutes by car from Pyramid Mall. For more information, call 607-319- 4261 or log on www.parakeetfeet.com. Like Parakeet Feet on Facebook and follow this store on Twitter. ###
  • 31. Appendix XX** Pitch Letter To: Kelsey O’Connor, Editor and Chief, The Ithacan From: Chelsea Robie Subject: IC grad student puts communication skills to the test and opens a new business in Ithaca Date: 11/02/12 Dear Kelsey: Suzanne Patterson, M.S. in Communications student, applies the skills she has been learning at Ithaca College to launch and promote a new children’s shoe and accessory store in Ithaca. Her passion and enthusiasm also have contributed to her being able to develop and live her dream as a creative entrepreneur – and as an Ithaca native, Suzanne is delighted to set up shop back in her hometown. Suzanne and her sister Cassandra opened the store in August in Community Corners in Cayuga Heights, just minutes from the Pyramid Mall. The new store offers a variety of footwear options and accessories for children with a main focus on measuring children’s feet to ensure that they are properly fitted for shoes, following the American Podiatric Medical Association. As a parent of two children, Suzanne firmly believes in footwear that fits just right and also has chic design. She brings her experience as a buyer from Barneys New York’s flagship store in Manhattan to a younger audience. What’s more, Suzanne is working with a team of IMC and CMD students in PR Lab this semester to help her new store connect with the Ithaca audience. Last semester in Contemporary Topics: Public Relations, Suzanne and a team of graduate students developed a strategic PR plan for Emmy’s Organics, a company also formed by an IC alum, which produces healthy food products. This experience makes Suzanne an ideal “client” for PR Lab. The story of Parakeet Feet is an inspiring and interesting one for both students and alumni to read. Students will be able to see how they can transfer skills from the classroom to the real world and alumni will enjoy the entrepreneurial spirit. I can set up a time for you to talk to Suzanne by phone or in person at her store in Cayuga Heights. I’ll call you next week to see if you would be interested in this story. Meanwhile if you have any questions, please contact me at 561-302-3037 or at crobie1@ithaca.edu. Sincerely, Chelsea Robie Class of ’13
  • 32. Appendix XXX** Backgrounder Contact: Name Email Telephone FAMILY FUN TO BE FOUND IN ITHACA, NY Located in upstate N.Y., Ithaca is a city that hosts a variety of shops, restaurants, museums, state parks, festivals, waterfalls and much more. With an abundance of culture, Ithaca has a multitude of activities to offer guests of any age, making it just the place for visitors with families looking for things to do. Discovery Trail The Discovery Trail is a partnership consisting of eight educational organizations in Tompkins County that offers something for everyone. Through the Discovery Trail, visitors at any age are able to learn and appreciate art, history, science, literature and the natural world. The Discovery Trail provides families with enjoyable, educational activities and sites. Families interested in the environment should be sure to visit the Cayuga Nature Center, an environmental education organization; The Cornell Lab of Ornithology, a bird observation facility; and the Cornell Plantations, an area located on Cornell University filled with a botanic garden and arboretum. These Discovery Trail sites provide families with the chance to observe aspects of Ithaca’s environment. Ithaca’s History Center, Johnson Museum of Art and the Museum of the Earth are frequented by history-buffs. The History Center showcases exhibits devoted to Tompkins County’s local history and offers free admission to visitors. The Johnson Museum of Art is located on Cornell University’s campus and holds one of the finest collections of art in Upstate N.Y. The Museum of the Earth is a major natural history museum that displays world-class fossil collections and state-of-the-art exhibits through interactive, kid-friendly demonstrations. -more-
  • 33. Family Fun Page 2 of 3 The Sciencenter offers people of all ages a hands-on approach to learning the vast world of science by hosting over 250 exhibits. The Sciencenter was voted Ithaca’s Best Place for Family Fun two years in a row by Ithaca Times, “Best of Ithaca” reader polls. The last stop on the Discovery Trail is found in downtown Ithaca, the Tompkins County Public Library. The library hosts a world of information and programs including story telling and book discussions. Farmer’s Market The Ithaca Farmer’s Market is located on Ithaca’s waterfront and features over 150 vendors from the local area. At the Farmer’s Market visitors will experience Ithaca’s culture in locally grown produce, meats and cheeses, art, furniture and entertainment. Live music, arts, crafts and games, and fresh food are all things to be shared with family members at the Ithaca Farmer’s Market. State Parks: Gorges and Waterfalls According to the Visitors Bureau, Ithaca is home to 150 waterfalls within ten miles of downtown, each with its own gorge, hence the slogan, “Ithaca is Gorges.” The top three most popular gorges are Taughannock Falls State Park, Buttermilk Falls State Park and Robert Treman State Park. These state parks are a perfect getaway for families who enjoy picnicking, camping, swimming and hiking nature trails. Taughannock Falls State Park holds the northeast’s largest waterfall at 213 feet accompanied with hiking trails and car-friendly convenience. Buttermilk Falls State Park has a flourishing gorge trail, that leads from the upper park down to the base waterfalls and swim area. Robert Treman State Park has vigorous hiking trails that lead to the beautiful scenic waterfall. Cayuga Lake Ithaca is located at the end of the longest Finger Lake, Cayuga Lake, which is a huge tourist attraction in Ithaca. Visitors admire the scenic view of the lake from Stewart Park and the -more-
  • 34. Page 3 of 3 Cayuga Waterfront Trail during any season. Cayuga Lake provides families with the option of recreational sports such as walking and biking trails surrounding the lake, swimming holes such as Taughannock Falls State Park, kayaking rentals from Puddledockers, and cruises from Tiohero Tours. Visit Ithaca! For more information on the family-friendly attractions that Ithaca has to offer, check out http://visitithaca.com. For updates on events happening in Ithaca, find Visit Ithaca on Facebook. ###
  • 36.
  • 37.
  • 38. Appendix XXXXX** Event Pictures, Event Graphics on Social Media
  • 39.