The document introduces the File & Letter Tracking and Management System (FLTMS), a web-based application developed by the State e-Governance Mission Team to enable tracking of files and receipts within government departments. FLTMS allows for digitization of receipt and file movement, linking receipts to files, monitoring pendency, and searching and reporting functions. It aims to improve efficiency over manual systems by reducing repetitive data entry, lost records, and lack of tracking. The key benefits are easy tracking of files and receipts, increased transparency, record management, and enforcement of uniform procedures.