SlideShare a Scribd company logo
Files, Receipts, Letters and Documents –
Most important assets in an organisation
Governments produce and manage
immense volumes of documents.
The manual system of file processing has several
challenges
Leading to delays in implementation of
Government programmes & Schemes
Challenges of Manual System
• Searching, retrieving and tracking of files
• Storage and Secure Preservation of files
• Intra/Inter departmental file movement delays
• Vulnerable – fire, flood, insects, rats, fungus etc
• Loss of Physical Files
• Multiple copies of documents (Circulars/Notices)
A Digital Workplace Solution
Evolving since 2009
Based on Central Secretariat
Manual of eOffice Procedure
(CSMeOP), DARPG, GoI
Built on Open Source
Software Stack
Enhances Efficiency,
Transparency, &
Accountability
Generic Design :
Single Product for
Government at all levels
Promotes less paper office
with greater collaboration
and knowledge sharing
Fast Tracking
Government Decision Making
Components
Transformational Journey
File Management System (eFile)
Workflow based System
Intra/Inter-departmental movement of files/receipts
Creation of files, noting and draft for approvals
Diarization of inward receipts/letters
Closing of files/receipts
Searching of files/receipts/dispatch
Digital signing of noting and drafts using DSC/eSign
Interfaces with external applications
eFile Process
eFile
• KMS supports the life cycle of documents of an organization, enabling users to create
and manage electronic documents that can be viewed, searched, shared and
published.
• Knowledge Management Portal for an organization is developed with the objective
of knowledge sharing and discovery among the users of an organization to enable
efficient utilization of knowledge.
Knowledge Management System (KMS)
Authentication with Single Sign on
Tagging of Document Based on Category, Organisation, Type, Collection
Content Based OCR Search along with Metadata
Document Workflow and Roles
Sharing among users
Subscription and Alerts
Customized Content and Metadata fields
KMS Features
Interface with eGov Systems through API
eOffice-PIMS
External
Data Sources
(SAP/ERP/Other Applications)
External
Application
Receipt Creation
Approved Draft
(Mail/Dispatch)
Receipt No.
Decisions in eFile
Set Flag for Receipt
Receipt Status
Receipt Movements
External
Application
eOffice-eFile Application
1. Organization Unit/Employee Pendency
2. OU/Employee Performance
3. CM Dashboard
many more……
External
Dashboard and
Reporting APIs
eFile Core APIs
Employee and
Organization Unit
(OU) Data Sharing
APIs
Activities involved in eOffice
Development of eOffice Product Suite
NIC State Centres
NIC DIOs
Local NIC Cells
RailTel
CSC SPV
NIC eOffice Team
Testing (Functional, Performance, Security)
Migration from older to new eOffice version
Implementation and Rollout
Capacity Building
Deployment and Operations
Support and Maintenance
Outcomes
Quick Decision Making
and Faster Delivery of
Services
Reduction in Corruption,
Venal Practices and
Red Tapism
Accountability and
Transparency
Environment Friendly
and Go Green Initiative
Always available Files
never be lost and stored
for perpetuity
• Access of Files Any Where Any Time
• Movement of files in real time irrespective of geographical locations
• Delays removed because of transparency and accountability
• Personal priorities/discretions eliminated because of transparency and accountability
• Deleting/replacing the notings or tearing of files etc can not be even thought of
• Citizens can track the papers they have submitted to an office. In states like Kerala, a citizen can
go to an office between 3-4, to find the status of his paper and where it is pending.
• Pendency Monitoring
• Tonnes of papers are saved which in turn saves trees
• Infrastructure like Printers, Cartridges, Cupboards, Office Spaces are also saved
• Saving on Account of travel for transporting of files from one location to other
• Natural Storms, Corona, floods but Government functioning is not at all impacted
• Officials could work on their files seamlessly, in secured & safe manner from offices/homes
For details :
visit https://eoffice.gov.in
email eoffice-pmu@nic.in

More Related Content

Similar to eOffice Presentation_new.pptx

eOffice new
eOffice neweOffice new
eOffice new
Faiyaz Khan
 
Fine docs product presentation latest
Fine docs product presentation latestFine docs product presentation latest
Fine docs product presentation latest
Satyajit Roy
 
Drive Paper Out of Your Processes
Drive Paper Out of Your ProcessesDrive Paper Out of Your Processes
Drive Paper Out of Your Processes
AIIM International
 
Ergo - Online Planning Submissions System For County Councils
Ergo - Online Planning Submissions System For County CouncilsErgo - Online Planning Submissions System For County Councils
Ergo - Online Planning Submissions System For County Councils
Derekkehoe
 
Insurance Vertical Presentation
Insurance Vertical PresentationInsurance Vertical Presentation
Insurance Vertical Presentation
Murty NSN
 
LVA Electronic Records Management
LVA Electronic Records ManagementLVA Electronic Records Management
LVA Electronic Records Management
Paul Neal
 
DCS Ltd - Portfolio Overview
DCS Ltd - Portfolio Overview DCS Ltd - Portfolio Overview
DCS Ltd - Portfolio Overview
Tracey Stotesbury
 
Lab Datareach Presentation V5
Lab Datareach Presentation V5Lab Datareach Presentation V5
Lab Datareach Presentation V5
damonhough
 
Eliminating Paper Records
Eliminating Paper RecordsEliminating Paper Records
Eliminating Paper Records
kondricek
 
Eliminating paper records for slideshare
Eliminating paper records for slideshareEliminating paper records for slideshare
Eliminating paper records for slideshare
karin_ondricek
 
MyersTessella_Dec2013
MyersTessella_Dec2013MyersTessella_Dec2013
MyersTessella_Dec2013
Mark Myers
 
tdsb
tdsbtdsb
Isker marlene frank 10 july2016-resume
Isker marlene frank 10 july2016-resumeIsker marlene frank 10 july2016-resume
Isker marlene frank 10 july2016-resume
Isker Frank
 
DTI Overview Presentation 2010
DTI Overview Presentation 2010DTI Overview Presentation 2010
DTI Overview Presentation 2010
dcampbellelite
 
DTI Overview Presentation 2010
DTI Overview Presentation 2010DTI Overview Presentation 2010
DTI Overview Presentation 2010
Darrin Campbell
 
Effective Records Management Introduction
Effective Records Management   IntroductionEffective Records Management   Introduction
Effective Records Management Introduction
Fe Angela Verzosa
 
Electronic Document Workflow Enovatio
Electronic Document Workflow EnovatioElectronic Document Workflow Enovatio
Electronic Document Workflow Enovatio
Enovatio Sp. z o.o.
 
Expanded ten reasons to deploy data express final
Expanded ten reasons to deploy data express   finalExpanded ten reasons to deploy data express   final
Expanded ten reasons to deploy data express final
DataExpress
 
Expanded ten reasons to deploy data express final
Expanded ten reasons to deploy data express   finalExpanded ten reasons to deploy data express   final
Expanded ten reasons to deploy data express final
DataExpress
 
Scaffolding Software: A Decision Making Tool for Inspections & Material Manag...
Scaffolding Software: A Decision Making Tool for Inspections & Material Manag...Scaffolding Software: A Decision Making Tool for Inspections & Material Manag...
Scaffolding Software: A Decision Making Tool for Inspections & Material Manag...
ASK EHS Engineering & Consultants
 

Similar to eOffice Presentation_new.pptx (20)

eOffice new
eOffice neweOffice new
eOffice new
 
Fine docs product presentation latest
Fine docs product presentation latestFine docs product presentation latest
Fine docs product presentation latest
 
Drive Paper Out of Your Processes
Drive Paper Out of Your ProcessesDrive Paper Out of Your Processes
Drive Paper Out of Your Processes
 
Ergo - Online Planning Submissions System For County Councils
Ergo - Online Planning Submissions System For County CouncilsErgo - Online Planning Submissions System For County Councils
Ergo - Online Planning Submissions System For County Councils
 
Insurance Vertical Presentation
Insurance Vertical PresentationInsurance Vertical Presentation
Insurance Vertical Presentation
 
LVA Electronic Records Management
LVA Electronic Records ManagementLVA Electronic Records Management
LVA Electronic Records Management
 
DCS Ltd - Portfolio Overview
DCS Ltd - Portfolio Overview DCS Ltd - Portfolio Overview
DCS Ltd - Portfolio Overview
 
Lab Datareach Presentation V5
Lab Datareach Presentation V5Lab Datareach Presentation V5
Lab Datareach Presentation V5
 
Eliminating Paper Records
Eliminating Paper RecordsEliminating Paper Records
Eliminating Paper Records
 
Eliminating paper records for slideshare
Eliminating paper records for slideshareEliminating paper records for slideshare
Eliminating paper records for slideshare
 
MyersTessella_Dec2013
MyersTessella_Dec2013MyersTessella_Dec2013
MyersTessella_Dec2013
 
tdsb
tdsbtdsb
tdsb
 
Isker marlene frank 10 july2016-resume
Isker marlene frank 10 july2016-resumeIsker marlene frank 10 july2016-resume
Isker marlene frank 10 july2016-resume
 
DTI Overview Presentation 2010
DTI Overview Presentation 2010DTI Overview Presentation 2010
DTI Overview Presentation 2010
 
DTI Overview Presentation 2010
DTI Overview Presentation 2010DTI Overview Presentation 2010
DTI Overview Presentation 2010
 
Effective Records Management Introduction
Effective Records Management   IntroductionEffective Records Management   Introduction
Effective Records Management Introduction
 
Electronic Document Workflow Enovatio
Electronic Document Workflow EnovatioElectronic Document Workflow Enovatio
Electronic Document Workflow Enovatio
 
Expanded ten reasons to deploy data express final
Expanded ten reasons to deploy data express   finalExpanded ten reasons to deploy data express   final
Expanded ten reasons to deploy data express final
 
Expanded ten reasons to deploy data express final
Expanded ten reasons to deploy data express   finalExpanded ten reasons to deploy data express   final
Expanded ten reasons to deploy data express final
 
Scaffolding Software: A Decision Making Tool for Inspections & Material Manag...
Scaffolding Software: A Decision Making Tool for Inspections & Material Manag...Scaffolding Software: A Decision Making Tool for Inspections & Material Manag...
Scaffolding Software: A Decision Making Tool for Inspections & Material Manag...
 

Recently uploaded

一比一原版(sfu毕业证书)西蒙菲莎大学毕业证如何办理
一比一原版(sfu毕业证书)西蒙菲莎大学毕业证如何办理一比一原版(sfu毕业证书)西蒙菲莎大学毕业证如何办理
一比一原版(sfu毕业证书)西蒙菲莎大学毕业证如何办理
zeqosy
 
Findlay Evans Waterproofing with AIW - Article October 2018
Findlay Evans Waterproofing with AIW - Article October 2018Findlay Evans Waterproofing with AIW - Article October 2018
Findlay Evans Waterproofing with AIW - Article October 2018
MELBOURNE Commercial Waterproofers - Findlay-Evans Waterproofing
 
Material Testing Lab Services in Dubai.pdf
Material Testing Lab Services in Dubai.pdfMaterial Testing Lab Services in Dubai.pdf
Material Testing Lab Services in Dubai.pdf
sandeepmetsuae
 
How Does Fantasy Sports Mobile App Make Money?
How Does Fantasy Sports Mobile App Make Money?How Does Fantasy Sports Mobile App Make Money?
How Does Fantasy Sports Mobile App Make Money?
fantasyimgglobalinfo
 
Findlay Evans Waterproofing with AIW - Article July 2019
Findlay Evans Waterproofing with AIW - Article July 2019Findlay Evans Waterproofing with AIW - Article July 2019
Findlay Evans Waterproofing with AIW - Article July 2019
MELBOURNE Commercial Waterproofers - Findlay-Evans Waterproofing
 
Bilal Ibrar - Resume 2024 - Digital Marketing
Bilal Ibrar - Resume 2024 - Digital MarketingBilal Ibrar - Resume 2024 - Digital Marketing
Bilal Ibrar - Resume 2024 - Digital Marketing
Bilal Ibrar
 
Ant Pest Control Services, Yorkshire, UK
Ant Pest Control Services, Yorkshire, UKAnt Pest Control Services, Yorkshire, UK
Ant Pest Control Services, Yorkshire, UK
larryvhidalgo
 
Foresic Academy. Information Security Company in Punjab (INDIA)
Foresic Academy. Information  Security Company in Punjab (INDIA)Foresic Academy. Information  Security Company in Punjab (INDIA)
Foresic Academy. Information Security Company in Punjab (INDIA)
Forensic Academy
 
StoneSelexNaturalStoneFauxStoneSiding.pdf
StoneSelexNaturalStoneFauxStoneSiding.pdfStoneSelexNaturalStoneFauxStoneSiding.pdf
StoneSelexNaturalStoneFauxStoneSiding.pdf
yibema7137
 
Decentralized Crowdfunding vs. Traditional Crowdfunding_ A Comparison by Expe...
Decentralized Crowdfunding vs. Traditional Crowdfunding_ A Comparison by Expe...Decentralized Crowdfunding vs. Traditional Crowdfunding_ A Comparison by Expe...
Decentralized Crowdfunding vs. Traditional Crowdfunding_ A Comparison by Expe...
DAISY Global
 
BOOST YOUR CREDIBILITY & TRUST WITH VIDEO TESTIMONIALS.pdf
BOOST YOUR CREDIBILITY & TRUST WITH VIDEO TESTIMONIALS.pdfBOOST YOUR CREDIBILITY & TRUST WITH VIDEO TESTIMONIALS.pdf
BOOST YOUR CREDIBILITY & TRUST WITH VIDEO TESTIMONIALS.pdf
Ashwin Pk
 
Find herbal colors, organic colors, and non-toxic gulal wholesale supplier.pdf
Find herbal colors, organic colors, and non-toxic gulal wholesale supplier.pdfFind herbal colors, organic colors, and non-toxic gulal wholesale supplier.pdf
Find herbal colors, organic colors, and non-toxic gulal wholesale supplier.pdf
holicolor
 
QuickBooks Unrecoverable Error...........
QuickBooks Unrecoverable Error...........QuickBooks Unrecoverable Error...........
QuickBooks Unrecoverable Error...........
lilya092000
 
The 5 Most Important Pipefitter Tools.pdf
The 5 Most Important Pipefitter Tools.pdfThe 5 Most Important Pipefitter Tools.pdf
The 5 Most Important Pipefitter Tools.pdf
SchulteSupply
 
一比一原版(UWA毕业证)西澳大学毕业证如何办理
一比一原版(UWA毕业证)西澳大学毕业证如何办理一比一原版(UWA毕业证)西澳大学毕业证如何办理
一比一原版(UWA毕业证)西澳大学毕业证如何办理
eqvum
 
一比一原版(UIUC毕业证)UIUC毕业证香槟分校毕业证如何办理
一比一原版(UIUC毕业证)UIUC毕业证香槟分校毕业证如何办理一比一原版(UIUC毕业证)UIUC毕业证香槟分校毕业证如何办理
一比一原版(UIUC毕业证)UIUC毕业证香槟分校毕业证如何办理
zeunw
 
Check SIM Owner Details | +447490809237 | Sim Details in Pakistan
Check SIM Owner Details | +447490809237 | Sim Details in PakistanCheck SIM Owner Details | +447490809237 | Sim Details in Pakistan
Check SIM Owner Details | +447490809237 | Sim Details in Pakistan
ownerdetailssim
 
Find Sim Owner Details | +447490809237 | Paid Sim Details
Find Sim Owner Details | +447490809237 | Paid Sim DetailsFind Sim Owner Details | +447490809237 | Paid Sim Details
Find Sim Owner Details | +447490809237 | Paid Sim Details
ownerdetailssim
 
OpenText Vulnerability Assessment & Penetration Testing
OpenText Vulnerability Assessment & Penetration TestingOpenText Vulnerability Assessment & Penetration Testing
OpenText Vulnerability Assessment & Penetration Testing
Marc St-Pierre
 
Best CRH Sustainability online available
Best CRH Sustainability online availableBest CRH Sustainability online available
Best CRH Sustainability online available
crhrural
 

Recently uploaded (20)

一比一原版(sfu毕业证书)西蒙菲莎大学毕业证如何办理
一比一原版(sfu毕业证书)西蒙菲莎大学毕业证如何办理一比一原版(sfu毕业证书)西蒙菲莎大学毕业证如何办理
一比一原版(sfu毕业证书)西蒙菲莎大学毕业证如何办理
 
Findlay Evans Waterproofing with AIW - Article October 2018
Findlay Evans Waterproofing with AIW - Article October 2018Findlay Evans Waterproofing with AIW - Article October 2018
Findlay Evans Waterproofing with AIW - Article October 2018
 
Material Testing Lab Services in Dubai.pdf
Material Testing Lab Services in Dubai.pdfMaterial Testing Lab Services in Dubai.pdf
Material Testing Lab Services in Dubai.pdf
 
How Does Fantasy Sports Mobile App Make Money?
How Does Fantasy Sports Mobile App Make Money?How Does Fantasy Sports Mobile App Make Money?
How Does Fantasy Sports Mobile App Make Money?
 
Findlay Evans Waterproofing with AIW - Article July 2019
Findlay Evans Waterproofing with AIW - Article July 2019Findlay Evans Waterproofing with AIW - Article July 2019
Findlay Evans Waterproofing with AIW - Article July 2019
 
Bilal Ibrar - Resume 2024 - Digital Marketing
Bilal Ibrar - Resume 2024 - Digital MarketingBilal Ibrar - Resume 2024 - Digital Marketing
Bilal Ibrar - Resume 2024 - Digital Marketing
 
Ant Pest Control Services, Yorkshire, UK
Ant Pest Control Services, Yorkshire, UKAnt Pest Control Services, Yorkshire, UK
Ant Pest Control Services, Yorkshire, UK
 
Foresic Academy. Information Security Company in Punjab (INDIA)
Foresic Academy. Information  Security Company in Punjab (INDIA)Foresic Academy. Information  Security Company in Punjab (INDIA)
Foresic Academy. Information Security Company in Punjab (INDIA)
 
StoneSelexNaturalStoneFauxStoneSiding.pdf
StoneSelexNaturalStoneFauxStoneSiding.pdfStoneSelexNaturalStoneFauxStoneSiding.pdf
StoneSelexNaturalStoneFauxStoneSiding.pdf
 
Decentralized Crowdfunding vs. Traditional Crowdfunding_ A Comparison by Expe...
Decentralized Crowdfunding vs. Traditional Crowdfunding_ A Comparison by Expe...Decentralized Crowdfunding vs. Traditional Crowdfunding_ A Comparison by Expe...
Decentralized Crowdfunding vs. Traditional Crowdfunding_ A Comparison by Expe...
 
BOOST YOUR CREDIBILITY & TRUST WITH VIDEO TESTIMONIALS.pdf
BOOST YOUR CREDIBILITY & TRUST WITH VIDEO TESTIMONIALS.pdfBOOST YOUR CREDIBILITY & TRUST WITH VIDEO TESTIMONIALS.pdf
BOOST YOUR CREDIBILITY & TRUST WITH VIDEO TESTIMONIALS.pdf
 
Find herbal colors, organic colors, and non-toxic gulal wholesale supplier.pdf
Find herbal colors, organic colors, and non-toxic gulal wholesale supplier.pdfFind herbal colors, organic colors, and non-toxic gulal wholesale supplier.pdf
Find herbal colors, organic colors, and non-toxic gulal wholesale supplier.pdf
 
QuickBooks Unrecoverable Error...........
QuickBooks Unrecoverable Error...........QuickBooks Unrecoverable Error...........
QuickBooks Unrecoverable Error...........
 
The 5 Most Important Pipefitter Tools.pdf
The 5 Most Important Pipefitter Tools.pdfThe 5 Most Important Pipefitter Tools.pdf
The 5 Most Important Pipefitter Tools.pdf
 
一比一原版(UWA毕业证)西澳大学毕业证如何办理
一比一原版(UWA毕业证)西澳大学毕业证如何办理一比一原版(UWA毕业证)西澳大学毕业证如何办理
一比一原版(UWA毕业证)西澳大学毕业证如何办理
 
一比一原版(UIUC毕业证)UIUC毕业证香槟分校毕业证如何办理
一比一原版(UIUC毕业证)UIUC毕业证香槟分校毕业证如何办理一比一原版(UIUC毕业证)UIUC毕业证香槟分校毕业证如何办理
一比一原版(UIUC毕业证)UIUC毕业证香槟分校毕业证如何办理
 
Check SIM Owner Details | +447490809237 | Sim Details in Pakistan
Check SIM Owner Details | +447490809237 | Sim Details in PakistanCheck SIM Owner Details | +447490809237 | Sim Details in Pakistan
Check SIM Owner Details | +447490809237 | Sim Details in Pakistan
 
Find Sim Owner Details | +447490809237 | Paid Sim Details
Find Sim Owner Details | +447490809237 | Paid Sim DetailsFind Sim Owner Details | +447490809237 | Paid Sim Details
Find Sim Owner Details | +447490809237 | Paid Sim Details
 
OpenText Vulnerability Assessment & Penetration Testing
OpenText Vulnerability Assessment & Penetration TestingOpenText Vulnerability Assessment & Penetration Testing
OpenText Vulnerability Assessment & Penetration Testing
 
Best CRH Sustainability online available
Best CRH Sustainability online availableBest CRH Sustainability online available
Best CRH Sustainability online available
 

eOffice Presentation_new.pptx

  • 1.
  • 2. Files, Receipts, Letters and Documents – Most important assets in an organisation Governments produce and manage immense volumes of documents. The manual system of file processing has several challenges Leading to delays in implementation of Government programmes & Schemes
  • 3. Challenges of Manual System • Searching, retrieving and tracking of files • Storage and Secure Preservation of files • Intra/Inter departmental file movement delays • Vulnerable – fire, flood, insects, rats, fungus etc • Loss of Physical Files • Multiple copies of documents (Circulars/Notices)
  • 4. A Digital Workplace Solution Evolving since 2009
  • 5. Based on Central Secretariat Manual of eOffice Procedure (CSMeOP), DARPG, GoI Built on Open Source Software Stack Enhances Efficiency, Transparency, & Accountability Generic Design : Single Product for Government at all levels Promotes less paper office with greater collaboration and knowledge sharing Fast Tracking Government Decision Making
  • 8. File Management System (eFile) Workflow based System Intra/Inter-departmental movement of files/receipts Creation of files, noting and draft for approvals Diarization of inward receipts/letters Closing of files/receipts Searching of files/receipts/dispatch Digital signing of noting and drafts using DSC/eSign Interfaces with external applications
  • 10. eFile
  • 11. • KMS supports the life cycle of documents of an organization, enabling users to create and manage electronic documents that can be viewed, searched, shared and published. • Knowledge Management Portal for an organization is developed with the objective of knowledge sharing and discovery among the users of an organization to enable efficient utilization of knowledge. Knowledge Management System (KMS)
  • 12. Authentication with Single Sign on Tagging of Document Based on Category, Organisation, Type, Collection Content Based OCR Search along with Metadata Document Workflow and Roles Sharing among users Subscription and Alerts Customized Content and Metadata fields KMS Features
  • 13.
  • 14. Interface with eGov Systems through API eOffice-PIMS External Data Sources (SAP/ERP/Other Applications) External Application Receipt Creation Approved Draft (Mail/Dispatch) Receipt No. Decisions in eFile Set Flag for Receipt Receipt Status Receipt Movements External Application eOffice-eFile Application 1. Organization Unit/Employee Pendency 2. OU/Employee Performance 3. CM Dashboard many more…… External Dashboard and Reporting APIs eFile Core APIs Employee and Organization Unit (OU) Data Sharing APIs
  • 15. Activities involved in eOffice Development of eOffice Product Suite NIC State Centres NIC DIOs Local NIC Cells RailTel CSC SPV NIC eOffice Team Testing (Functional, Performance, Security) Migration from older to new eOffice version Implementation and Rollout Capacity Building Deployment and Operations Support and Maintenance
  • 16. Outcomes Quick Decision Making and Faster Delivery of Services Reduction in Corruption, Venal Practices and Red Tapism Accountability and Transparency Environment Friendly and Go Green Initiative Always available Files never be lost and stored for perpetuity • Access of Files Any Where Any Time • Movement of files in real time irrespective of geographical locations • Delays removed because of transparency and accountability • Personal priorities/discretions eliminated because of transparency and accountability • Deleting/replacing the notings or tearing of files etc can not be even thought of • Citizens can track the papers they have submitted to an office. In states like Kerala, a citizen can go to an office between 3-4, to find the status of his paper and where it is pending. • Pendency Monitoring • Tonnes of papers are saved which in turn saves trees • Infrastructure like Printers, Cartridges, Cupboards, Office Spaces are also saved • Saving on Account of travel for transporting of files from one location to other • Natural Storms, Corona, floods but Government functioning is not at all impacted • Officials could work on their files seamlessly, in secured & safe manner from offices/homes
  • 17. For details : visit https://eoffice.gov.in email eoffice-pmu@nic.in