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Apps, microsites and collections online:
innovation and maintenance in digital cultural
heritage
Mia Ridge @mia_out
What does a cultural heritage technologist do?
https://www.flickr.com/photos/nasacommons/9467783474https://www.flickr.com/photos/statelibraryqueensland/8808https://www.flickr.com/photos/statelibraryqueensland/8808717962
2
GLAMs? Galleries, Libraries,
Archives and Museums
What do GLAMs have to maintain?
Exhibition apps and audio guides. Research
software. Microsites by departments:
marketing, education, fundraising. Catalogues.
More catalogues. Secret spreadsheets. Digital
asset management systems. Collections online
pulled from the catalogue. Collections online
from a random database. Student projects.
Glueware. Ticketing. Ecommerce. APIs.
Content on social media sites, other 3rd party
sites and aggregators. CMS. CRM. VR, AR, MR.
Stories considered harmful
• It’s fine for social media to be ephemeral
• ‘Digital’ is just marketing, no-one expects it to be kept
• We have limited resources, and if we spend them all
maintaining things then how will we build the new cool
things the Director wants?
• We're a museum / gallery / library / archive, not a
software development company, what do you mean we
have to maintain things?
• What do you mean, software decays over time?
• ‘Digital’ is just like an exhibition; once it’s launched
you’re done
• That person left, it doesn’t matter anymore
If you don’t make conscious
choices about what to
maintain, you’re leaving it
to fate
Today’s ephemera is
tomorrow’s history
Better stories for the future
• You can’t save everything. Make conscious
decisions about what to maintain and how you’ll
close the things you can’t maintain
• Plan for a graceful exit – for all stakeholders
• Refresh little and often, where possible
• Build on standards, work with communities
• Also:
• Check whether your websites are archiveready.com
• Support GLAMs with the legislative, rights and
technical challenges of collecting digital ephemera
Thanks for listening!
Dr. Mia Ridge, @mia_out
digitalresearch@bl.uk
@BL_DigiSchol @LivingWMachines

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Festival of Maintenance talk: Apps, microsites and collections online: innovation and maintenance in digital cultural heritage

  • 1. Apps, microsites and collections online: innovation and maintenance in digital cultural heritage Mia Ridge @mia_out
  • 2. What does a cultural heritage technologist do? https://www.flickr.com/photos/nasacommons/9467783474https://www.flickr.com/photos/statelibraryqueensland/8808https://www.flickr.com/photos/statelibraryqueensland/8808717962 2
  • 4. What do GLAMs have to maintain? Exhibition apps and audio guides. Research software. Microsites by departments: marketing, education, fundraising. Catalogues. More catalogues. Secret spreadsheets. Digital asset management systems. Collections online pulled from the catalogue. Collections online from a random database. Student projects. Glueware. Ticketing. Ecommerce. APIs. Content on social media sites, other 3rd party sites and aggregators. CMS. CRM. VR, AR, MR.
  • 5. Stories considered harmful • It’s fine for social media to be ephemeral • ‘Digital’ is just marketing, no-one expects it to be kept • We have limited resources, and if we spend them all maintaining things then how will we build the new cool things the Director wants? • We're a museum / gallery / library / archive, not a software development company, what do you mean we have to maintain things? • What do you mean, software decays over time? • ‘Digital’ is just like an exhibition; once it’s launched you’re done • That person left, it doesn’t matter anymore
  • 6. If you don’t make conscious choices about what to maintain, you’re leaving it to fate
  • 8. Better stories for the future • You can’t save everything. Make conscious decisions about what to maintain and how you’ll close the things you can’t maintain • Plan for a graceful exit – for all stakeholders • Refresh little and often, where possible • Build on standards, work with communities • Also: • Check whether your websites are archiveready.com • Support GLAMs with the legislative, rights and technical challenges of collecting digital ephemera
  • 9. Thanks for listening! Dr. Mia Ridge, @mia_out digitalresearch@bl.uk @BL_DigiSchol @LivingWMachines

Editor's Notes

  1. Worked as a cultural heritage technologist for a long time; currently leading a large data science project at the British Library
  2. I’ve worked in a lot of cultural organisations, and generally my job has involved making digitised items available both as individual items, and as computationally-ready data.