1) Suresh R registered a complaint with registration number 2049894 about an Indian Oil company not providing home delivery as promised. 2) The complaint was forwarded to the Feedback Officer for review. 3) Suresh was thanked for the feedback and informed that he could track the status of the complaint using the registration number or quote it in any future correspondence about this issue.

1. 4/9/2015 Registration Successful
http://webapp.indianoil.co.in/paribhavam/ComplaintRegistrationServlet 1/1
Date: 9­4­2015 Print
To
Suresh R
Puthen veedu,Veliyathundu (West)
Kottapuram , Aluva, Ernakulam
Cochin Kerala
683511
suresh.ramachandran@hotmail.com
9995535682
Dear Sir(s)
Sub: You Letter/Complaint ref:­
Registration Number: Description:
2049894
never give home delivery.this time also with
ref no 2000086016
has been forwarded to our FeedBack Officer
We thank you for your feedback. This has been Registered vide No.
mentioned above. Please quote the above Registration number in your future
correspondence / follow up with regard to this feedback. you can also track
status of feedback using this Registration number.
We sincerely thank you for your valuable feedback on our product /
services. We shall soon revert to you on the same.
Assuring you of our best of services always, We look forward to more
Feedback & Suggestions from you. Your valuable Feedback / Suggestion help
us improve our Services.
If you have opted for intimation thru email/sms, you will be intimated on that
email/sms, once an authorised person replies to your feedback.
This is an Auto generated acknowledgement.
Thanking You
Yours Sincerely
Customer Feedback Officer