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Measuring the Impact of
Packaging with Neuroscience
Febelmar neuro event
October 8th, 2015
Nele Van der Elst
Conscious
Unconscious
20.000 - 30.000 SKU’S & shelf edge labels
26 min average shopping trip
10.000 pieces of other POSM
Overload of visual information
<1%
of products
is bought per
year by a HH
Find the red heart
Did everyone
find the red
heart?
Can anyone tell
me where the
green diamonds
were?
The brain deselects before selecting
How we see a retailer shelf
In peripheral vision, packs are similar
Focus on/around products
Product
Shelf Edge + shelf labels
Hanging signs: negligible
Floor stickers: negligible
80% of the shoppers read only front of pack
Most
shoppers buy
the product
they FIRST
interact with
Brand must stand out !
Pack is KING
4 IAT
Are the different elements
communicating the right
message?
UNDERSTAND
2EEG
Do these elements evoke
positive, neutral or negative
emotional engagement?
ENGAGEMENT
3GSR
Do these elements provoke
physical activation?
ACTIVATION
1EYE-TRACKING
What elements draw most
attention and which elements are
hardly seen?
WHAT
Integrate unconsciousness in research
Set-up & approach
All routes equally grab attention
Current Route 1 Route 2
Instant attraction
3 sec.
Total attraction
15 sec.
Route 2 attracts shoppers faster
0
10
20
30
40
50
60
70
3 sec 5 sec 7 sec 10 sec 15 sec
ROUTE 2
ROUTE 1
CURRENT
Route 2 engages positively with shoppers and activates them
Current ROUTE 1 ROUTE 2
Engagement
Activation
BEST PERFORMER
Route 2 has strong communication power
Creative
packaging
design
Appealing
pictures
Made with
high quality
ingredients
Good for
social
moments
Makes you
feel
special
Real deal
(origin)
Smooth &
creamy
texture
Relevant
flavours
Rich & full
taste
Best brand
in category
Communicates
ROUTE 2ROUTE 1CURRENT
No claimed behaviour
Real emotional appeal
Positive subconscious engagement
Level of subconscious activation
Level of attention grabbing
A wise man’s words
Not everything that can be counted counts,
and not everything that counts can be counted.
Albert Einstein
Always looking to improve our understanding
of the unconscious shopper!
Nele Van der Elst
Research Director
n.vanderelst@haystack-international.com
0032 486 22 50 40
@Nele_haystack

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Febelmar neuro event haystack October 8 2015

  • 1. Measuring the Impact of Packaging with Neuroscience Febelmar neuro event October 8th, 2015 Nele Van der Elst
  • 3.
  • 4. 20.000 - 30.000 SKU’S & shelf edge labels 26 min average shopping trip 10.000 pieces of other POSM Overload of visual information <1% of products is bought per year by a HH
  • 5. Find the red heart
  • 6.
  • 7. Did everyone find the red heart? Can anyone tell me where the green diamonds were?
  • 8. The brain deselects before selecting
  • 9. How we see a retailer shelf
  • 10. In peripheral vision, packs are similar
  • 11. Focus on/around products Product Shelf Edge + shelf labels Hanging signs: negligible Floor stickers: negligible
  • 12. 80% of the shoppers read only front of pack
  • 13. Most shoppers buy the product they FIRST interact with Brand must stand out !
  • 15. 4 IAT Are the different elements communicating the right message? UNDERSTAND 2EEG Do these elements evoke positive, neutral or negative emotional engagement? ENGAGEMENT 3GSR Do these elements provoke physical activation? ACTIVATION 1EYE-TRACKING What elements draw most attention and which elements are hardly seen? WHAT Integrate unconsciousness in research
  • 17. All routes equally grab attention Current Route 1 Route 2 Instant attraction 3 sec. Total attraction 15 sec.
  • 18. Route 2 attracts shoppers faster 0 10 20 30 40 50 60 70 3 sec 5 sec 7 sec 10 sec 15 sec ROUTE 2 ROUTE 1 CURRENT
  • 19. Route 2 engages positively with shoppers and activates them Current ROUTE 1 ROUTE 2 Engagement Activation BEST PERFORMER
  • 20. Route 2 has strong communication power Creative packaging design Appealing pictures Made with high quality ingredients Good for social moments Makes you feel special Real deal (origin) Smooth & creamy texture Relevant flavours Rich & full taste Best brand in category Communicates ROUTE 2ROUTE 1CURRENT
  • 21. No claimed behaviour Real emotional appeal Positive subconscious engagement Level of subconscious activation Level of attention grabbing
  • 22. A wise man’s words Not everything that can be counted counts, and not everything that counts can be counted. Albert Einstein
  • 23. Always looking to improve our understanding of the unconscious shopper! Nele Van der Elst Research Director n.vanderelst@haystack-international.com 0032 486 22 50 40 @Nele_haystack