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ROADMAP
FAILING YOUR WAY TO
CONTENT MARKETING SUCCESS
@annabananahrach @DigSumDetroit #DSDET
FAILURE
Do you remember your first big professional
Didn’t want to let
anyone down
08/01/2016
Tried to be
the hero
@annabananahrach @DigSumDetroit #DSDET
FAILURE LEADS TO SUCCESS
Content
marketing has
a fear of
failure
@annabananahrach @DigSumDetroit #DSDET
FAIL
86%
Currently doing
content
marketing
21	%
Rate their efforts
as “highly
effective”
42%
Plan to increase
budgets over
the next 12
months
PSYCHOLOGICAL
STIGMA OF
FAILURE
What will people think?
Am I smart?
Maybe I’m not capable?
Did I guide them enough?
Was I not clear?
What is the CEO thinking?
Content Marketing Fail-Fast Framework
Ask “why?”
@halvorson
@melissarach
Why?
My favorite
non-four-letter
word
?@annabananahrach @DigSumDetroit #DSDET
Because we
need to show our
competitive
advantage...
@annabananahrach @DigSumDetroit #DSDET
WHY?
Because our
competitors are
outperforming
us…
@annabananahrach @DigSumDetroit #DSDET
WHY?
Because they
have better
brand
recognition, but
we can actually
walk the walk…
@annabananahrach @DigSumDetroit #DSDET
AHA!
@annabananahrach @DigSumDetroit #DSDET
TIP:
Watch your
tone of voice
when asking
“why?”
@annabananahrach @DigSumDetroit #DSDET
SOFTEN IT UP:
Can you tell me more
about why we’re
doing content
marketing?
@annabananahrach @DigSumDetroit #DSDET
SOFTEN IT UP:
Can you help me
understand the
miscommunication
that happened with
the client?
@annabananahrach @DigSumDetroit #DSDET
THINK CRITICALLY
Why did that happen?
How did that happen?
@annabananahrach @DigSumDetroit #DSDET
Content marketing survival technique:
THE 5 WHYS
#01
@annabananahrach @DigSumDetroit #DSDET
THE 5 WHYS
Simple
Quick
Pen + paper
?
@annabananahrach @DigSumDetroit #DSDET
? WE NEED TO DO CONTENT MARKETING.
@annabananahrach @DigSumDetroit #DSDET
? WE NEED TO DO CONTENT MARKETING.
1 Why?
@annabananahrach @DigSumDetroit #DSDET
? WE NEED TO DO CONTENT MARKETING.
1 Why? Our competitors are outperforming us
@annabananahrach @DigSumDetroit #DSDET
? WE NEED TO DO CONTENT MARKETING.
1
2
Why? Our competitors are outperforming us
Why?
@annabananahrach @DigSumDetroit #DSDET
? WE NEED TO DO CONTENT MARKETING.
1
2
Why? Our competitors are outperforming us
Why? They have good marketing, but we walk the walk
@annabananahrach @DigSumDetroit #DSDET
? WE NEED TO DO CONTENT MARKETING.
1
2
3
Why? Our competitors are outperforming us
Why? They have good marketing, but we walk the walk
Why?
@annabananahrach @DigSumDetroit #DSDET
? WE NEED TO DO CONTENT MARKETING.
1
2
3
Why? Our competitors are outperforming us
Why? They have good marketing, but we walk the walk
Why? We actually have the latest & greatest technology
@annabananahrach @DigSumDetroit #DSDET
? WE NEED TO DO CONTENT MARKETING.
1
2
3
4
Why? Our competitors are outperforming us
Why? They have good marketing, but we walk the walk
Why? We actually have the latest & greatest technology
Why?
@annabananahrach @DigSumDetroit #DSDET
? WE NEED TO DO CONTENT MARKETING.
1
2
3
4
Why? Our competitors are outperforming us
Why? They have good marketing, but we walk the walk
Why? We actually have the latest & greatest technology
Why? Our culture is built on innovation
@annabananahrach @DigSumDetroit #DSDET
? WE NEED TO DO CONTENT MARKETING.
1
2
3
4
5
Why? Our competitors are outperforming us
Why? They have good marketing, but we walk the walk
Why? We actually have the latest & greatest technology
Why? Our culture is built on innovation
Why?
@annabananahrach @DigSumDetroit #DSDET
? WE NEED TO DO CONTENT MARKETING.
1
2
3
4
5
Why? Our competitors are outperforming us
Why? They have good marketing, but we walk the walk
Why? We actually have the latest & greatest technology
Why? Our culture is built on innovation
Why? We genuinely care about making the world better
@annabananahrach @DigSumDetroit #DSDET
Build a culture of failure
Content Marketing Timeline:
HOW WE SEE IT
Industrial	
Revolution
InternetDinosaurs
Content	Marketing
@annabananahrach @DigSumDetroit #DSDET
Content Marketing Timeline:
REALITY
1800s
Definitely	some	
content	marketing	
happening	here
InternetDinosaurs
Mass	Content	Marketing
@annabananahrach @DigSumDetroit #DSDET
THE
FURROW
MAGAZINE
1895
JELL-O
COOKBOOK
1905
BLOG POSTS
BLOG POSTS
SOCIAL POSTS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POSTS
SOCIAL POSTS
CAMPAIGNS
BLOG POS
SOCIAL PO
CAMPAIG
BLOG POS
SOCIAL PO
CAMPAIG
BLOG POS
SOCIAL PO
CAMPAIG
T. S. Eliot
“Only those who will
risk going too far can
possibly find out how
far one can go.”
@annabananahrach @DigSumDetroit #DSDET
CREATE A
CULTURE OF
FAILURE
@annabananahrach @DigSumDetroit #DSDET
#01
Remove the fear of
failure
@annabananahrach @DigSumDetroit #DSDET
#02
Lead by example
#03
Aim for radical
transparency
@annabananahrach @DigSumDetroit #DSDET
Content marketing survival technique:
Code of Failure Conduct
#02
@annabananahrach @DigSumDetroit #DSDET
WHAT EXACTLY DOES A
CULTURE OF FAILURE
MEAN?
?
@annabananahrach @DigSumDetroit #DSDET
CULTURE OF FAILURE
@annabananahrach @DigSumDetroit #DSDET
CULTURE OF FAILURE
Trying new
things without
fear of failure
@annabananahrach @DigSumDetroit #DSDET
CULTURE OF FAILURE
Trying new
things without
fear of failure
Failing fast
and learning
from mistakes
@annabananahrach @DigSumDetroit #DSDET
CULTURE OF FAILURE
Trying new
things without
fear of failure
Big bold and
brave
Failing fast
and learning
from mistakes
@annabananahrach @DigSumDetroit #DSDET
CULTURE OF FAILURE
[company name/department name] will create a
culture of failure by [action] and [action].
Our failures will help us succeed with content,
because [reason why].
@annabananahrach @DigSumDetroit #DSDET
CULTURE OF FAILURE
Kids, Inc. will create a culture of failure by failing fast
and taking bold yet smart risks.
Our failures will help us succeed with content,
because we want to do new and better things.
@annabananahrach @DigSumDetroit #DSDET
Hire the right people
MY
BIGGEST
FAIL
NOT Hiring the
right people
@annabananahrach @DigSumDetroit #DSDET
APTITUDE
08/01/2016
ATTITUDE
@annabananahrach @DigSumDetroit #DSDET
APTITUDE
08/01/2016
@annabananahrach @DigSumDetroit #DSDET
Content
creator
Content
creator
Content
creator
A content creator
is a content creator
is a content creator
@annabananahrach @DigSumDetroit #DSDET
Traditional
copywriter
Journalist SEO
content
creator
A content creator
isn’t a content creator
isn’t a content creator
@annabananahrach @DigSumDetroit #DSDET
Social
media
content
marketer
Paid
media
content
marketers
Email
content
marketers
A content marketer
isn’t a content marketer
isn’t a content marketer
@annabananahrach @DigSumDetroit #DSDET
Social
media
content
marketer
Social
media
marketing
Make sure the marketer matches the marketing
@annabananahrach @DigSumDetroit #DSDET
08/01/2016
ATTITUDE
@annabananahrach @DigSumDetroit #DSDET
STORY TIME My first big team!
@annabananahrach @DigSumDetroit #DSDET
Saw red
flags
@annabananahrach @DigSumDetroit #DSDET
Saw red
flags
Didn’t
move
teams
@annabananahrach @DigSumDetroit #DSDET
Saw red
flags
Didn’t
move
teams
No honest
conversation
@annabananahrach @DigSumDetroit #DSDET
Content marketing survival technique:
CORE CONENT CULTURE CHECKLIST
#03
@annabananahrach @DigSumDetroit #DSDET
HAVE I PROVIDED THE
FOLLOWING TO MY
CONTENT CREATORS
AND CONTENT
MARKETING TEAM?
?
@annabananahrach @DigSumDetroit #DSDET
? HAVE I PROVIDED THE FOLLOWING?
? HAVE I PROVIDED THE FOLLOWING?
q Clear content marketing vision and strategic frameworks?
? HAVE I PROVIDED THE FOLLOWING?
q Clear content marketing vision and strategic frameworks?
q Time to collaborate and innovate?
? HAVE I PROVIDED THE FOLLOWING?
q Clear content marketing vision and strategic frameworks?
q Time to collaborate and innovate?
q Feeling of being in the right position for their skillset?
? HAVE I PROVIDED THE FOLLOWING?
q Clear content marketing vision and strategic frameworks?
q Time to collaborate and innovate?
q Feeling of being in the right position for their skillset?
q Freedom to take risks and try new things?
? HAVE I PROVIDED THE FOLLOWING?
q Clear content marketing vision and strategic frameworks?
q Time to collaborate and innovate?
q Feeling of being in the right position for their skillset?
q Freedom to take risks and try new things?
q Ways to share ideas, feedback and concerns?
? HAVE I PROVIDED THE FOLLOWING?
q Clear content marketing vision and strategic frameworks?
q Time to collaborate and innovate?
q Feeling of being in the right position for their skillset?
q Freedom to take risks and try new things?
q Ways to share ideas, feedback and concerns?
q Trusted environment in which they can fail fast and learn quickly?
? HAVE I PROVIDED THE FOLLOWING?
q Clear content marketing vision and strategic frameworks?
q Time to collaborate and innovate?
q Feeling of being in the right position for their skillset?
q Freedom to take risks and try new things?
q Ways to share ideas, feedback and concerns?
q Trusted environment in which they can fail fast and learn quickly?
q Ongoing education and opportunities to grow?
Content Marketing Fail-Fast Framework:
RECAP
Hire	the	
right	people32
Create	a	
Culture	of	
Failure
1 Ask	“why?”
SUMMARY
@annabananahrach @DigSumDetroit #DSDET
When all else fails?
LAUGH
When all else fails?
THANK YOU!

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Failing Your Way to Content Marketing Success | Digital Summit Detroit 2017