1. FADWA SAYYAD
736 James Wittchen Drive, Schererville IN 46375  (219) 779-6486  fadwa.sayyad@gmail.com
PROFESSIONAL
PROFILE
A provencustomerserviceleaderwiththeabilitytomaximizeprofitsand reduce inventory loss
whileensuringagratifyingcustomerexperience. Capablemulti-lingual administrator, skilled in
employeemanagement,reporting,inventoryregulation, cash control, and technology. Strong
ability to communicate and interact with individuals at all levels within an organization.
CORE
COMPETENCIES
 STAFF MANAGEMENT
 CUSTOMER SERVICE
 GROWTH STRATEGIES
 CROSS SELLING
 INVENTORY CONTROL
 ENTREPRENEURSHIP
 HRIS
 LABOR RELATIONS
 SUPERVISION SKILLS
 REVENUE GROWTH
 TEAM DEVELOPMENT
 BENEFITS
 PROFIT OPTIMIZATION
 COLLECTIVE BARGAINING
LANGUAGES Fluent in English and Arabic; Basic ability in Italian
WORK
EXPERIENCE
PROPERTY MANAGER (2006–2008)&(2010–2011)
EZ STORAGE CORPORATION,Columbia,MD
HANDLED ALL CUSTOMER REQUESTS, INQUIRIES ANDCONCERNS IN PERSON, TELEPHONICALLY AND VIA THE
INTERNET THROUGHOUT VARIOUSSTORAGE LOCATIONS WITHIN MARYLAND.
 WorkedwithDistrictManagertooverseegeneralofficedutiesincludingbookkeeping,
computergeneratedreports,bankdeposits,manualforms,andreports.
 Oversawinventoryresponsibilities,includingpreparationof inventoryandbalancesheet
reporting,receivedandstockedparts,suppliesandequipment;tagged,sortedandlocated
miscellaneousinventory.
 Promoted,displayed,soldandrestockedmerchandise.Leased1000-1200self-storageunits
andmaintainedaccountabilityfortheirsafety.
 Performedpropertymaintenance,unitinventory,andsecurity;maintainedandcompleted
computertroubleshooting.
 Combinedproductknowledgeandanunderstandingof customerneedstocorrectlymatch
customerswiththeappropriateunitorproduct.
 Increasedcustomersatisfactionduringmytenure; frequently receivedthankyoucardsfrom
customersemphasizingmyapproachabilityandtheirsatisfactionwiththeirexperience.
 Contributedqualityandvalue tothecompanythroughmyprofessional service,added15-
20% of unitrentalsandincometothefacility.
EDUCATION
Purdue University Northwest (Expectant Graduation May 2017)
Bachelors of Science in Human Resource Management and Marketing
 GPA 3.7/4.00
 Campus leadership
Howard Community College
Associate’s Degree - Business Administration (2012)