Fadi Hajjar is a Syrian national with over 23 years of experience working on information technology and project management projects, primarily for European Union funded projects in the Middle East. He has extensive experience developing management information systems, providing technical specifications for tenders, and training stakeholders. His technical skills include business process modeling, software engineering, and statistical analysis.

1. CURRICULUM VITAE
1. Family Name: HAJJAR
2. First Names: Fadi
3. Date of birth: 06.06.1968
4. Passport Holder: Syrian
5. Residence : Syria - Damascus
6. Education :
Institution : Date from- Date to Degree(s) or Diploma(s) obtained:
Higher Institute of Applied Sciences and Technology (HIAST-Damascus)
(1991-1992)
Higher Studies Diploma (Software Engineering)
Higher Institute of Applied Sciences and Technology (HIAST-Damascus)
(1985-1991)
Informatics Engineering Diploma
7. Language skills: (by competence from 1 to 5, 1 is the maximum):
Language Reading Speaking Writing
Arabic Mother tongue
English 1 1 1
French 1 1 1
8. Membership of professional bodies: Order of Syrian Engineers – Damascus (Practitioner Member), Syrian Computer
Society – (Practitioner Member), ThExperts (Chairman) a nonprofit association – Padova, Italy
9. Other qualifications: Fully computer literate; good background in Applied Mathematics and statistics; excellent reporting skills;
excellent skills in proposals and technical offers development.
10. Current Position: Free lance expert
11. Years within the firm: 23+ years of working experience
12. Key qualifications:
 Information Technology:
• Business Modelling: Business Process Review and Modelling, workflow Design, including business process modelling tools
• Information Systems: Needs assessment, Requirements elicitation, analysis and Design of Comprehensive Management
Information systems, implementing large scale MIS solutions and management of implementation teams.
• Methodologies and CASE tools: RUP & UML, MERISE, OOAD, SADT, Power Designer and Rational rose.
• Assessment of Needs for IT staff and training in IT and information systems issues
• Monitoring and Evaluation: Monitor Information Systems implementation and evaluate implemented solutions.
• Programming: C++, JAVA, Visual Basic.NET & VBA, SQL, web programming (PHP, MySQL, JavaScript, AJAX, CSS, HTML).
• IT Infrastructures: Needs assessment, Solution Design, and Technical specifications development for ICT Infrastructure and
electronic/office equipments.
• Others: Statistical analysis (SPSS) and Project Management (MS-Project).
 EC Project and Programme Management: full familiarity with the typical Project and Programme Management Cycle in large reform
programmes, especially in European Union funded projects and programmes. This expertise has been developed through projects in
the Middle East with a full understanding of the local context and cultural issues.
 European Union Procurement: Long experience as an EC Procurement Expert in numerous assignments in the Middle East including
Syria, Yemen, Jordan and Egypt. Tasks included:
• Development of Technical Specifications and Terms of References for Supply and Service tenders;
• Participating in Evaluation Committees and following up the preparation of large services, works and supplies contracts and their
subsequent implementation.
• Advising on the management of supply and service procurement contracts (according to EC procedures).
 Project Management:
• Management of large scale IT/MIS projects.
• Very good knowledge of Project Cycle Management.
 Teaching: Business Process Modelling, Software Engineering (Structured and Object Oriented analysis and Design Methods) and
Software Project Management.
 Training: Software Project Management, Systems Analysis and Design Methods.
 Others: experience with International Organizations and particularly with EU-funded programmes, good communication skills, and
ability to work under pressure.
13. Specific experience /Countries:
1

2. 14: Professional
Experience:
Date Location Company Position Description
Jun 2015
- July
2015
Kinshasa/
DR. Congo
JCP (Italy)
Benef.: Belgian Development
Agency
Trainer PROGRAMME D’ETUDES ET D’EXPERTISES - RDC1015311
Deliver training on the preparation of Terms of References and Technical Specifications for
Services, Supplies and Works tenders.
Nov 2014
- Apr
2015
Amman/
Jordan
MultiTech Engineering
(Syria)
Benef.: INJEP (France)
EU-Funded project
Project Manager EUROMED YOUTH IV Programme
Deliver a web-based Grants Contracts management system (upgrade a previously delivered
version) and provide assistance and maintenance services to the management units and the
beneficiaries.
Aug 2012
– Mar
2015
Damascus/
Syria
Syrian Virtual University
Ministry of Higher
Education/Syria
Tutor Teaching the course “Business Process Modelling”, including business process modelling
tools of the UML (in the programme Bachelor in Information Technology - online teaching
programmes)
Feb 2011
– July
2013
Amman/
Jordan
MultiTech Engineering
(Syria)
Benef.: INJEP (France)
EU-Funded project
Project Manager EUROMED YOUTH IV Programme
Design, implementation and installation of a web-based project management system
(according to EC procedures) including: Programme Estimate Management module, remote
submission and assessment of proposals, and a Grants Contracts Management module. Tasks
included:
• Analysis of requirements and Business Workflows.
• Design the application structure, data model, processing and interfaces.
• Supervise the implementation, testing and deployment of applications.
• Prepare training materials and deliver the training.
• Produce technical and management reports.
• Provide remote assistance and maintenance services to Project Management, Youth
Management Units and Grants' Beneficiaries.
Country Date
DR. Congo 2015
Jordan 2013; 2012; 2011; 2009; 2008;
Italy 2008; 2009
Egypt 2009; 2008; 2007;
Yemen 2006; 2008
Syria 1991 – to date
2

3. Date Location Company Position Description
Oct 2011
– Mar
2012
Amman/
Jordan
UNIDO (Vienna)
Prime Minister Advisory
Commission of the
Government of Iraq
Financed by UNIDO
Project Supervisor PSDPI (Private Sector Development Programme for Iraq) - FB/IRQ/08/007
Development of an interactive web platform to enhance the streamlining of the legislative
process by ensuring the availability of, and easy access to, all legal texts, direct text updating,
efficient communication and exchange of information. Tasks included:
- Provide management assistance and guidelines and inputs to the sub-contractor on IT
System implementation, deployment, and support as well as on communications to the
beneficiary and on reporting.
- Review training needs, training plan, and training material and curricula (for Training of
Trainers, end-users and on-the-job training).
- Review the planning provided by the sub-Contractor and provide comments on the estimate
of efforts and allocation of resources.
- Perform the quality control of the implementation of the IT System.
- Review the sub-contractor's reports and provide comments.
Feb 2012 Lyon/
France
JCP (Italy)
Benef.: INJEP (France)
EU-Funded project
Trainer EUROMED YOUTH IV Programme
- Deliver hands-on training on the occasion of the SALTO international seminar (Train Youth
Management Units on preparing programme estimates and monitoring the projects
implementation by using a web information system).
Aug 2009
– May
2011
Damascus/
Syria
ICON-INSTITUT (Germany)
Ministry of Higher
Education/Syria
EU-Funded project
Project Manager EuropeAid/127531/D/SER/SY - Development, installation and commissioning of a Higher
Education Management Information System (HEMIS)
The project was composed of 3 main components: a centralised HEMIS located at the MoHE
comprising of a data warehouse serving standard reports, custom reports, data capture
instruments for off-line institutions, and common reporting and analysis tools, a university
management information system and a Higher Education Web Portal (Universities’ portals and
Ministry Portal). Tasks included:
- Management Tasks:
- Development of all project plans (Implementation Plan, Communications Plan, Quality
Control plan, Test Plan, Training Plan, and Deployment Plan).
- Development of all project management reports (Status reports, progress reports, and
closure report).
- Technical Tasks: Manage and supervise the development and implementation of all system
components, including:
- A comprehensive MIS for all 5 public universities and the Ministry of HE (A web
application including an SIS, Financial MIS and Personnel Administration System
- A Central Data warehouse/BI module including the definition of sector KPIs.
- A Higher Education Web Portal (Universities’ portals and Ministry Portal).
- Technical Reporting (Inception Report, Test Reports, Training Report, Deployment
Report).
- Technical Training, Training of Trainers and End-User Training.
3

4. Date Location Company Position Description
Jan 2009
- May
2009
Damascus/
Syria
Liverpool School of Tropical
Medicine (England)
Ministry of Health/Syria
EU-Funded project
Consultant on
Systems Analysis
(STE)
SYR/AIDCO/2001/0215 Health Sector Modernisation Programme – TA to the Centre of
Strategic Health Studies:
Analysis and re-design of current Information Systems and Working processes, Description of
the required Software solution and develop the implementation plan for the required MIS (Master
programmes, Training Activities, Library management, Quality control, Teaching and learning
activities).
April
2009-
June
2009
Cairo/
Egypt
JCP (Italy)
Ministry of Higher Education
and Scientific
Research/Egypt
EU-Funded project
IT Expert (STE) EuropeAid/127006/M/ACT/EG – Research, Development and Innovation Programme
Development and implementation of a Web-based MIS to assist in the financial and technical
monitoring of Grants projects. Tasks included:
• Analysis and Design of the web system and databases.
• Implementing, testing and deployment of the system.
• Deliver training.
Aug 2008
- July
2009
Reggio
Emilia/ Italy
MultiTech Engineering
(Syria)
Benef.: JCP srl (Italy)
Project Manager Analysis, Design and Implementation of an Experts Database Management System.
June
2008 –
Dec 2008
Amman/
Jordan
Transtec (Belgium)
Higher Council of Sciences
and Technolgy/Jordan
EU-Funded project
MIS Expert EuropeAid 125530/C/SER/JO - Support to Research & Technological Development &
Innovation initiatives and strategies in Jordan (SRTD):
Develop Specifications and design of the project web site and databases and supervise the
implementation.
June
2008
Cairo/
Egypt
JCP (Italy)
Social Fund for
Development/Egypt
EU-Funded project
Appraiser MED/2006/018-253 - Support to Social Development
- Assessment of proposals submitted by grants applicants.
May 2008
– April
2009
Amman/
Jordan
JCP (Italy)
Jordan Enterprise
Development
Corporation/Jordan
EU-Funded project
IT/MIS Expert EuropeAid/126325/C/SER/JO – Jordan Services Modernisation Programme
Requirements Analysis and Development of Terms of References for three IT systems:
- Financial Management System
- CRM System
- Services Information Centre
April 2008 Amman/
Jordan
Transtec (Belgium)
Higher Council of Sciences
and Technolgy/Jordan
EU-Funded project
IT Expert (STE) EuropeAid 125530/C/SER/JO - Support to Research & Technological Development &
Innovation initiatives and strategies in Jordan (SRTD):
Assessment of PMU IT infrastructure, Develop specifications of a web application to connect
grants beneficiaries and distributed focal points with the PMU
Mar 2008
– June
2009
Damascus/
Syria
GFA (Germany)
State Planning
Commission/Syria
EU-Funded project
Advisor for
procurement and
contract management
(STE)
EuropeAid/120173/C/SV/SY Modernization of Vocational Education and Training
Advising on procurement and contracts management including the following tasks:
- Monitor the implementation of supplies/services contracts
- Help to manage, monitor and account for all procurement activities on behalf of the PMU
- Organisation and maintaining of the filing system related to the management of Procurement.
February
2008
Sanaa/
Yemen
JCP (Italy)
Ministry of Human
Rights/Yemen
EU-Funded project
Procurement Expert MED/2005/017-262- Supporting the Government and NGO Partnerships for the Promotion
& Protection of Human Rights in Yemen
Preparation of a full Supply Tender Dossier for the Ministry of Human Rights in Yemen:
• Develop Technical Specifications for IT equipments & Vehicles
• Prepare the full Tendering Documents.
4

5. Date Location Company Position Description
Jan 2008
-Feb 2008
Damascus/
Syria
Japanese International
Cooperation Agency (Syria
office)
Trainer Deliver Training on Project Management within the IT Division Manager training programme
(addressing IT Managers in public institutions).
July 2007
– Nov.
2008
Sinai/
Egypt
JCP (Italy)
Governorate of South Sinai
EU-Funded project
Procurement Expert EuropeAid/123879/M/ACT/EG – South Sinai Regional Development Programme (lot 1
2007/136342)
Providing consulting services, including: Developing Technical Specifications and Terms of
References, Preparation of the tender documents (supplies, services and works) and assist the
beneficiaries in the evaluation, contracts preparation and implementation.
June
2007 –
July 2007
Damascus/
Syria
Japanese International
Cooperation Agency (Syria
office)
Trainer Deliver Training on Project Management within the IT Division Manager training programme
(addressing IT Managers in public institutions).
May 2007 Damascus/
Syria
GFA (Germany)
State Planning
Commission/Syria
EU-Funded project
Technical Observer EuropeAid/120173/C/SV/SY Modernization of Vocational Education and Training
Participating as Technical Observer in Evaluation of Tenders.
Jan 2007
– Feb
2007
Damascus/
Syria
GFA (Germany)
State Planning
Commission/Syria
EU-Funded project
IT/MIS Expert (STE) EuropeAid/120173/C/SV/SY Modernization of Vocational Education and Training
- Needs assessment related to IT equipment and Software systems of the Employment offices,
including costs estimates;
- Developing Technical Specifications for IT equipment;
- Evaluation of the current systems, analysis of requirements and development of ToR for the
Unemployment Registration Software (web-based MIS).
- Assist in the preparation of tendering documents.
Jan 2007
– Feb
2007
Damascus/
Syria
Japanese International
Cooperation Agency (Syria
office)
Trainer Deliver Training on Project Management within the IT Division Manager training programme
(addressing IT Managers in public institutions).
Aug 2006
– Dec
2008
Damascus/
Syria
Qunaitera Health Directorate
Ministry of Health
IT/MIS Consultant The work aimed to modernize and computerize the activities of the directorate through the
development of several Management Information Systems (administrative systems and medical
systems) installed in the Directorate HQ and the geographically distributed health care centres.
Tasks include:
• Planning for the computerization activities.
• management of the IT staff in conducting the assessment of needs, requirements
analysis and the preparation of tendering documents..
• Assist in the evaluation of technical offers.
• Monitor the implementation of all software applications.
• Prepare ToR to develop a data bank allowing the calculation of Indicators to monitor
quality of services.
July 2007
– Apr
2008
Damascus/
Syria
Ministry of Local
Administration and
Environment
Team leader
(Entrepreneur
-Consulting Services)
Monitor the implementation of a web system (Management of dangerous chemical materials)
and Evaluate the final MIS (implemented by Damascus University) and provide comments for
further developments.
June
2007 –
July 2007
Damascus/
Syria
Japanese International
Cooperation Agency (Syria
office)
Trainer Deliver Training on Project Management within the IT Division Manager training programme
(addressing IT Managers in public institutions).
5

6. Date Location Company Position Description
Aug 2006-
Mar 2007
Damascus/
Syria
Ministry of Local
Administration and
Environment
Team leader
(Entrepreneur -
Software provider)
Design and Implementation of a web site and web MIS to support the application of
Stockholm Agreement. Tasks included:
• Analysis and design of the web site and MIS.
• Supervise the implementation, testing and deployment.
• Supervise the end-user and technical training.
Septembe
r 2006 -
May 2007
Damascus/
Syria
JCP (Italy)
Ministry of Finance
EU-Funded project
IT/Procurement
Expert (STE)
MED/2004/6250 – Modernization of the Ministry of Finance.
- Develop Technical Specifications for IT and training equipment;
- Requirements analysis and development of ToRs for an Integrated Financial MIS;
- Assist in preparing tendering documents;
- Follow up of the tendering procedure, including evaluation and contract preparation.
May 2006 Sanaa/
Yemen
JCP (Italy)
EU-Funded project
IT/Communication
Expert (STE)
EuropeAid/111995/C/SER/YE - Fisheries Monitoring and Surveillance in Yemen
- Developing Technical Specifications for the Fisheries IT communication system
Nov 2006
– Nov
2007
Damascus/
Syria
Transtec (Belgium)
Ministry of Higher Education
EU-Funded project
Expert for IT
Infrastructure and
Logistics (STE)
EuropeAid/ 113204/C/SER/SY – HIBA (Higher Institute for Business Administration)
- Follow-up tendering procedures and assist in offers evaluation.
- Monitor the implementation of HIBA Management Information Systems (SIS, Fixed Assets &
Academic Planning).
- Review and comment reports delivered by the contractor.
- Establishing an Information Centre: assessment of needs for IT equipment, Software, IT staff
and training;
- Modernizing the HIBA library: Requirements elicitation and analysis and the development of
ToRs for a Library Management System;
Nov 2005
- Oct
2006
Damascus/
Syria
Transtec (Belgium)
Ministry of Higher Education
EU-Funded project
IT Infrastructure
Expert (STE)
EuropeAid/ 113204/C/SER/SY – HIBA (Higher Institute for Business Administration) –
Implementation of EC tenders:
- Assist in preparing ToR and tender dossier for HIBA Management Information Systems (SIS,
Fixed Assets & Academic Planning).
- Providing general support to the IT Director and staff.
July 2005
- Aug
2005
Damascus/
Syria
Transtec (Belgium)
Ministry of Higher Education
EU-Funded project
IT Expert (STE) EuropeAid/ 113204/C/SER/SY – HIBA (Higher Institute for Business Administration)
- Analysing Student affairs work processes and designing enhanced processes.
- Developing a detailed use cases description (analysis) for 2 modules for the HIBA
Management Inf. System: Personnel Administration and Students Affairs.
Jan 2005
– Feb
2005
Damascus/
Syria
Transtec (Belgium)
Ministry of Higher Education
EU-Funded project
IT Expert (STE) EuropeAid/ 113204/C/SER/SY – HIBA (Higher Institute for Business Administration)
- Develop Technical Specifications for Teaching and Electronic Equipments for HIBA (IT
Infrastructure and IT Teaching facilities), and assist in tender dossier preparation.
Jan 2004
– Jan
2005
Damascus/
Syria
UNDP (Syria)
Prime Ministry Cabinet
UNDP Funded Project
Database
Management System
Specialist
SYR/02/007 – Support to Development Monitoring & Decision Support – Establishing a
Decision Support Unit:
- Design the system Databases and the structure of the data warehouse (to be used by the
DSS).
2000-
2002
Damascus/
Syria
Damascus University (IT
Engineering Faculty)
Ministry of Higher Education
Tutor Teaching Practical Software Engineering (Systems Analysis and Design: Structured
Methodologies, Object-Oriented Methodologies and the tools of UML).
6

7. Date Location Company Position Description
1991-
2003
Damascus/
Syria
Higher Institute for Applied
Sciences & Technology
(Different
assignments:
Programmer, Tutor,
Trainer, Systems
Analyst, Team
Leader)
Several assignments during 12 years:
- Teaching and Training (Programming Languages, Algorithmic, Systems Analysis and
Design).
- Design and implementation of Several software projects for public sector organizations,
including:
o Needs Assessment and Analysis of the requirements of the Syrian Customs Directorate for
the development of a comprehensive MIS covering the needs of distributed sites and
preparation of full tender dossier (Team leader: 2002-2003)
o Analysis and Design of Administrative Databases for Banias refinery company. (Systems
analyst: 2000-2001)
o Analysis, Design and Implementation of an MIS for the General consulting company in
Damascus. (Systems Analyst & Programmer: 1999-2000)
o Development of an archiving system for handicrafts- a project funded by UNESCO
(Systems developer:1998)
o Analysis and Design of a reusable objects library. (Programmer: 1995-1997)
o Participation in developing an Arabic Optical Character Recognition system.(Programmer:
1993-1994)
o Evaluation of most common used Database Management Systems (Research: 1992).
o Development of a tool dedicated for measuring program and algorithms complexity
(Programmer: 1991)
14. Other relevant information:
Translation and authoring: 9 books: Computer Architecture, Computer Viruses, C & C++ languages, JAVA2, JavaScript, Visual Basic.NET, Systems Analysis and Design with UML, Software
Project Management, UML for Java Programmers. Several publications (published in local and regional press).
7