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The FAA
Compliance Philosophy
Education in place of
Enforcement?
Mark Kolber
Attorney, Commercial Pilot, CFI / CFII
Copyright 2008-2016 Mark J Kolber. All rights reserved.
“some deviations arise from factors such as
flawed procedures, simple mistakes, lack of
understanding, or diminished skills”
“deviations of this nature can most
effectively be corrected through root cause
analysis and training”
FAA Order 8000.373, June 26, 2015
Who Am I?
 Commercial Pilot Certificate
 CFI-A / CFI-I
 Instruct independently with pilots
in their own aircraft and with
Executive Flight Training at KTTA
 FAASTeam Representative
 Attorney licensed in North
Carolina, Colorado &
Massachusetts
 AOPA Legal Services Panel
Disclaimer
 General information only
 Not legal advice
 Cannot replace a personal consultation
with a professional when dealing with a
specific situation
 Does not reflect the views of the
FAASafety Team, the FAA or any ASI
Don’t say I didn’t warn you!
10,000-foot View
 How it all begins
 FAA enforcement process
 “Traditional” enforcement options
 The new “compliance philosophy”
 What it means
How it all begins...
 Pilot deviations noted by ATC
– “Possible pilot deviation. Suggest you
contact…”
– “I have a number for you to call…”
– Altitude busts are the most common
 Ramp checks
 Accident/incident investigations
 Complaints by citizens
 Complaints by other pilots and operators
Enforcement Process
“I Have a Number…”
 The most common advice?
Unfortunately, it’s not that simple
It’s never been the only right answer
And perhaps more than ever!
FAA Enforcement Options
 [Civil Penalties]
 Certificate Revocation
 Certificate Suspension
 “709” Ride
 Warning Notice or Letter of
Correction
 No Action
Traditional FAA Actions
 No Action after investigation
– Records expunged after 90 days
 Administrative Actions
– Warning Notices and Letter of Correction (Not
considered a “violation” or “enforcement”
– Typically involves some sort of re-training
– Records expunged after 2 years
Traditional FAA Actions
 “709” Ride
– the Federal Aviation Administration may
…reexamine an airman… 49 U.S.C. § 44709(a)
– Must be “reasonable” based on the trigger
event
– Wise to get and log training
– Can lead to enforcement action and
revocation if refused or failed
Traditional FAA Actions
 Suspension for a stated period
– FAA Order 2150.3B guidance on penalties
 Revocation
– May start over after a year
– Typically for the most serious violations
• Drugs and alcohol use
• Fraudulent entries in logbooks, applications, etc.
• Repeated TFR violations
 “Violations” that cannot be expunged
 “some deviations arise from factors such
as flawed procedures, simple mistakes,
lack of understanding, or diminished skills.
*** deviations of this nature can most
effectively be corrected through root cause
analysis and training”
FAA Order 8000.373, June 26, 2015
announcing the new policy
Compliance Philosophy
 Foster more open and transparent
exchange of information
 Create a “just culture” in which disclosure
is both expected and appreciated
 Focus more on correction and less on
punishment through “non-enforcement”
methods to correct unintentional errors
 All with the goal of enhancing safety
Compliance Philosophy
 Outgrowth of ongoing process
 Pilots Bill of Rights
 Budgetary issues
 Formalizing trend toward handling
unintentional deviations without
“violations” on the airman's record
 Creation of the “compliance action” in
October, 2015
Compliance Philosophy
Compliance Action
 “A Compliance Action is intended as an
open and transparent safety information
exchange between FAA personnel and
you. Its only purpose is to restore
compliance and to identify and correct the
underlying causes that led to the
deviation.”
– FAA Compliance Philosophy and Airman
Rights Brochure
Enforcement Process
Enforcement Process
FAA Enforcement Options
 [Civil Penalties]
 Certificate Revocation
 Certificate Suspension
 “709” Ride
 Warning Notice or Letter of
Correction
 No Action
FAA Enforcement Options
 [Civil Penalties]
 Certificate Revocation
 Certificate Suspension
 “709” Ride
 Warning Notice or Letter of
Correction
 No Action
Compliance Action
Compliance Action
 “A Compliance Action is intended as an
open and transparent safety information
exchange between FAA personnel and
you. Its only purpose is to restore
compliance and to identify and correct the
underlying causes that led to the
deviation.”
– FAA Compliance Philosophy and Airman
Rights Brochure
Compliance Action
 Pre-enforcement tool
 Early decision-making by ASIs under
published guidelines
– First time deviations unless criminal
– Looking for reasons to not bring action
 Early Pilots Bill of Rights notification
– Change from original policy
– Use of Compliance Philosophy and Airman
Rights brochure
Compliance Action
 Pre-enforcement tool
 Early decision-making by ASIs under
published guidelines
 Early Pilots Bill of Rights notification
– Change from original policy
– Use of Compliance Philosophy and Airman
Rights brochure
Compliance Action
 Risk-based approach to compliance
– Recognize and mitigate root causes
– Fixes to prevent recurrence
 Focus on quick remediation
– goal is a 21-day turn-around
 Remedial Training
 Follow-up validation
Compliance Action
 Types of Compliance Actions
– On-the-spot corrections
– Counseling
– Most typically additional or remedial training
 Requires written agreement between FAA
and airman
 Implemented by FAASTeam Program
Managers
 Does not rule out enforcement action
– refusal or inability to participate or comply
Compliance Action
 It takes time to create a new culture
 Like any new system, there are bound to
be tweaks and bugs
 Not everyone is on board yet
 FSDOs for the most part yes, but there are
bound to be exceptions…
Compliance Philosophy
in Practice
“obtaining of legal counsel immediately after an
event, does not automatically rule out Compliance
Action. Airmen and organizations are free to
exercise their rights without repercussions.”
FAA Order and Guidance
vs
“Obviously, if you run off and grab an attorney,
you’re not willing and able. You want to get in a
combative stance.”
Regional FAASTeam Program Manager
in nationally available webinar
Compliance Philosophy
in Practice
 ATC asked to advise orally and request email
to send brochure
 FAA Legal Counsel reviewing existing
enforcement actions
 Medical branch, no
– Medical certificate falsification and drug testing
programs for commercial operators
 Security Office, no
– “Motor Vehicle Action” reporting requirements,
HazMAT violations
Compliance Philosophy
in Practice
Compliance Philosophy
 It takes time to create a new culture
 Not everyone is on board yet
– FSDOs for the most part yes, but there are
bound to be exceptions…
– Medical branch, no
– Security Office, no
 No requirement to speak immediately
 Still time for advice
– And maybe more reason to!
 FAA Safety Briefing, Jan/Feb 2016
www.faa.gov/news/safety_briefing/
Compliance Philosophy
Information Sources
 FAA Compliance Philosophy homepage
www.faa.gov/about/initiatives/cp/
– Links to orders, guidances, brochures
Q&A
You ever been in a cockpit before?
Other questions or copies of this
presentation?
mjk@mkolberlaw.com
www.mkolberlaw.com
www.facebook.com/mkolberlaw

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FAA Compliance Philosophy Education Over Enforcement

  • 1. The FAA Compliance Philosophy Education in place of Enforcement? Mark Kolber Attorney, Commercial Pilot, CFI / CFII Copyright 2008-2016 Mark J Kolber. All rights reserved.
  • 2. “some deviations arise from factors such as flawed procedures, simple mistakes, lack of understanding, or diminished skills” “deviations of this nature can most effectively be corrected through root cause analysis and training” FAA Order 8000.373, June 26, 2015
  • 3. Who Am I?  Commercial Pilot Certificate  CFI-A / CFI-I  Instruct independently with pilots in their own aircraft and with Executive Flight Training at KTTA  FAASTeam Representative  Attorney licensed in North Carolina, Colorado & Massachusetts  AOPA Legal Services Panel
  • 4. Disclaimer  General information only  Not legal advice  Cannot replace a personal consultation with a professional when dealing with a specific situation  Does not reflect the views of the FAASafety Team, the FAA or any ASI Don’t say I didn’t warn you!
  • 5. 10,000-foot View  How it all begins  FAA enforcement process  “Traditional” enforcement options  The new “compliance philosophy”  What it means
  • 6. How it all begins...  Pilot deviations noted by ATC – “Possible pilot deviation. Suggest you contact…” – “I have a number for you to call…” – Altitude busts are the most common  Ramp checks  Accident/incident investigations  Complaints by citizens  Complaints by other pilots and operators
  • 8. “I Have a Number…”  The most common advice? Unfortunately, it’s not that simple It’s never been the only right answer And perhaps more than ever!
  • 9. FAA Enforcement Options  [Civil Penalties]  Certificate Revocation  Certificate Suspension  “709” Ride  Warning Notice or Letter of Correction  No Action
  • 10. Traditional FAA Actions  No Action after investigation – Records expunged after 90 days  Administrative Actions – Warning Notices and Letter of Correction (Not considered a “violation” or “enforcement” – Typically involves some sort of re-training – Records expunged after 2 years
  • 11. Traditional FAA Actions  “709” Ride – the Federal Aviation Administration may …reexamine an airman… 49 U.S.C. § 44709(a) – Must be “reasonable” based on the trigger event – Wise to get and log training – Can lead to enforcement action and revocation if refused or failed
  • 12. Traditional FAA Actions  Suspension for a stated period – FAA Order 2150.3B guidance on penalties  Revocation – May start over after a year – Typically for the most serious violations • Drugs and alcohol use • Fraudulent entries in logbooks, applications, etc. • Repeated TFR violations  “Violations” that cannot be expunged
  • 13.  “some deviations arise from factors such as flawed procedures, simple mistakes, lack of understanding, or diminished skills. *** deviations of this nature can most effectively be corrected through root cause analysis and training” FAA Order 8000.373, June 26, 2015 announcing the new policy Compliance Philosophy
  • 14.  Foster more open and transparent exchange of information  Create a “just culture” in which disclosure is both expected and appreciated  Focus more on correction and less on punishment through “non-enforcement” methods to correct unintentional errors  All with the goal of enhancing safety Compliance Philosophy
  • 15.  Outgrowth of ongoing process  Pilots Bill of Rights  Budgetary issues  Formalizing trend toward handling unintentional deviations without “violations” on the airman's record  Creation of the “compliance action” in October, 2015 Compliance Philosophy
  • 16. Compliance Action  “A Compliance Action is intended as an open and transparent safety information exchange between FAA personnel and you. Its only purpose is to restore compliance and to identify and correct the underlying causes that led to the deviation.” – FAA Compliance Philosophy and Airman Rights Brochure
  • 19. FAA Enforcement Options  [Civil Penalties]  Certificate Revocation  Certificate Suspension  “709” Ride  Warning Notice or Letter of Correction  No Action
  • 20. FAA Enforcement Options  [Civil Penalties]  Certificate Revocation  Certificate Suspension  “709” Ride  Warning Notice or Letter of Correction  No Action Compliance Action
  • 21. Compliance Action  “A Compliance Action is intended as an open and transparent safety information exchange between FAA personnel and you. Its only purpose is to restore compliance and to identify and correct the underlying causes that led to the deviation.” – FAA Compliance Philosophy and Airman Rights Brochure
  • 22. Compliance Action  Pre-enforcement tool  Early decision-making by ASIs under published guidelines – First time deviations unless criminal – Looking for reasons to not bring action  Early Pilots Bill of Rights notification – Change from original policy – Use of Compliance Philosophy and Airman Rights brochure
  • 23. Compliance Action  Pre-enforcement tool  Early decision-making by ASIs under published guidelines  Early Pilots Bill of Rights notification – Change from original policy – Use of Compliance Philosophy and Airman Rights brochure
  • 24. Compliance Action  Risk-based approach to compliance – Recognize and mitigate root causes – Fixes to prevent recurrence  Focus on quick remediation – goal is a 21-day turn-around  Remedial Training  Follow-up validation
  • 25. Compliance Action  Types of Compliance Actions – On-the-spot corrections – Counseling – Most typically additional or remedial training  Requires written agreement between FAA and airman  Implemented by FAASTeam Program Managers  Does not rule out enforcement action – refusal or inability to participate or comply
  • 27.  It takes time to create a new culture  Like any new system, there are bound to be tweaks and bugs  Not everyone is on board yet  FSDOs for the most part yes, but there are bound to be exceptions… Compliance Philosophy in Practice
  • 28. “obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action. Airmen and organizations are free to exercise their rights without repercussions.” FAA Order and Guidance vs “Obviously, if you run off and grab an attorney, you’re not willing and able. You want to get in a combative stance.” Regional FAASTeam Program Manager in nationally available webinar Compliance Philosophy in Practice
  • 29.  ATC asked to advise orally and request email to send brochure  FAA Legal Counsel reviewing existing enforcement actions  Medical branch, no – Medical certificate falsification and drug testing programs for commercial operators  Security Office, no – “Motor Vehicle Action” reporting requirements, HazMAT violations Compliance Philosophy in Practice
  • 30. Compliance Philosophy  It takes time to create a new culture  Not everyone is on board yet – FSDOs for the most part yes, but there are bound to be exceptions… – Medical branch, no – Security Office, no  No requirement to speak immediately  Still time for advice – And maybe more reason to!
  • 31.  FAA Safety Briefing, Jan/Feb 2016 www.faa.gov/news/safety_briefing/ Compliance Philosophy Information Sources  FAA Compliance Philosophy homepage www.faa.gov/about/initiatives/cp/ – Links to orders, guidances, brochures
  • 32. Q&A You ever been in a cockpit before? Other questions or copies of this presentation? mjk@mkolberlaw.com www.mkolberlaw.com www.facebook.com/mkolberlaw

Editor's Notes

  1. Talkk very briefly about these
  2. Revocation – reapply in ____ months and start all over again.
  3. Examples: Me – no action after informal investigation No action after response to LOI (emergency and re-flight) No action after informal conference (flame out in Metroliner)
  4. Examples: Me – no action after informal investigation No action after response to LOI (emergency and re-flight) No action after informal conference (flame out in Metroliner)
  5. Used to be 5 years until post-Colgan crash legislation in 2010 Examples: Me – no action after informal investigation No action after response to LOI (emergency and re-flight) No action after informal conference (flame out in Metroliner)
  6. Compliance Action is a new term to describe the FAA's non-enforcement methods for correcting unintentional deviations or noncompliance that arise from factors such as flawed systems and procedures, simple mistakes, lack of understanding, or diminished skills. A Compliance Action is not adjudication, nor does it constitute a finding of violation
  7. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  8. This can actually float around down to the ALJ hearing
  9. Revocation – reapply in ____ months and start all over again.
  10. Revocation – reapply in ____ months and start all over again.
  11. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  12. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  13. The first thing you get might be a phone call, email or letter including the brochure. Added in February as a way of demonstrating more transparency.
  14. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  15. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  16. “it is important to determine eligibility for Compliance Action as early as possible and to determine the appropriate type of correspondence needed with the airman/entity.” Order 8900.1 (FSIMS) Vol. 14 ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.”
  17. ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.” “Obviously, if you run out and get legal counsel, you are not willing and able. You want to get in a combative stance”
  18. ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.” “Obviously, if you run out and get legal counsel, you are not willing and able. You want to get in a combative stance”
  19. ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.” “Obviously, if you run out and get legal counsel, you are not willing and able. You want to get in a combative stance”
  20. ”refusal to speak with the FAA, or the obtaining of legal counsel immediately after an event, does not automatically rule out Compliance Action.” “Obviously, if you run out and get legal counsel, you are not willing and able. You want to get in a combative stance”
  21. Ask Bob to talk about the local experience