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Forces and Frameworks
Achieving Compliance Efficiencies Amid
Heightened Regulatory Scrutiny
2
Regulatory Expectations
Part 504 will apply to all entities chartered, or licensed, under NY state banking law; this
includes banks, as well as, non-bank financial institutions (NBFIs).
Sarbanes-Oxley (CEO and CFO certification), Volcker (Appendix B – CEO certification), FATCA
(FATCA Responsible Officer certification)
Applicability
Similar laws
Finding
A Board resolution or “compliance finding” as set out in the appendix to the Rule must certify
that the institution has taken all steps necessary to certify the transaction monitoring and
filtering programs comply with the Final Rule.
Liability
Part 504 will hold organizations responsible for ensuring their AML/OFAC programs are
compliant with NYDFS and BSA/AML regulations. This includes that the regulation will be
enforced pursuant to the NYDFS’ “authority under any applicable laws.”
NYDFS believes that lack of robust governance, oversight and accountability at Senior levels of
the organization has contributed to shortcomings in Transaction Monitoring and OFAC Filtering
Programs.
Why now?
NYDFS recently passed Part 504, effective 1 April, 2017. Amongst other tenets, certification and personal
accountability have raised the bar for expectations and consequences for insufficiency in the realm of
AML, tantamount to other financial reporting certification requirements.
3
Infraction
“[The firm] failed to ensure that the four or more
individuals responsible for AML compliance at the
Firm received appropriate BSA training. These
individuals directly supported activities related to
the Firm’s AML and CIP programs, such as
gathering customer identification information,
performing customer verification through the use
of external databases, disseminating CIP
disclosures to customers, reviewing accounts for
suspicious transactions, reviewing and/or
approving wire transfers, and maintaining records
in accordance with BSA requirements.”
Sanction/Remedy
“This comprehensive training program shall
provide for more extensive BSA/AML training for
all operational and supervisory personnel assigned
to the Bank’s BSA/AML department(s) and more
targeted training for other personnel focusing on
the individual employee’s specific duties and
responsibilities. This comprehensive training
program also shall include strategies for
mandatory attendance, frequency of training, and
timing for updating training programs and
materials.”
AML Training
Part of the Problem or Part of the Solution?
4
Model-based transaction monitoring and alert prioritization can aid in
asking better questions during investigation process, and avoid many false
positives.
Increasing Alert Efficiency
Better alerts lead to more productive investigations
A typical suite of detection scenarios asks a few
simple questions, for example:
Statistical models ask more and better questions,
permit comparison
• Most are false positives
• Investigators must interpret
• Txn above
threshold?
• Recurring
relation?
• Activity burst?
• High risk
country?
• High risk
customer?
• Other?
!
!
!
• Fewer false positives
• Investigators aided in interpretation
5
Investigative process – 4 steps all of which also must be auditable
and stand up to scrutiny
Changing the Investigative Process
Efficiency and Consistency Still in play to improve
case assign investigate narrate
• Static information
sources
• Facts defined without
context
• Case duplicates and
combined events
• Investigative
complexity needed not
gauged
• Exhaustive search for
information
• Time consuming copy
and paste
• Manual correlation
• Completeness differs
as does writing style
• Information pertinence
judged by investigator
• Dynamic information
integration
• Contextual awareness
helps focus attention
• Case consolidation
logic removes rework
and paints truer
picture
• Case complexity risk
scores can help with
assignment
• Automatically correlate events
and focuses investigative
attention
• Highlights missing information
• Gathers information and
presents formatted case
summaries
• Standardized case
summary and narrative
generation
• Supported by facts and
auditable
documentation
Current state of investigation
Improvement potential future state
6
Poll
Which of the following deficiencies is most likely to
be cited in compliance actions over the next year?
1. Not scaling resources to keep pace with transaction
growth
2. Poor integration of relevant compliance data and
applications
3. Inconsistent application of compliance processes
4. Willful disregard for compliance activity
5. None of the above
7
Challenge – “Fighting the last war”
SCALABILITY INTEGRATION CONSISTENCY
Can you grow
efficiently?
Can you minimize
evidence gathering
and preparation?
Can you
improve
accuracy with
consistency?
AUDIT-READY
Do narratives provide
transparent support
for staff, systems, and
procedures?
8
Visualizing Alternatives
Human Machine
Scalability
‘Ad Hoc’
Procedure
Consistency
Silos
‘Fabric’
Integration
9
Goldilocks Dilemma in 3D
SCALABILITY
• Scaling by hiring –
inefficient
• Scaling by analytics –
fragile
• Scaling by ‘the division of
labor’ – proven,
adaptable
INTEGRATION CONSISTENCY
• Consistency through
training – inefficient to
keep current
• Consistency by published
procedure – ‘memory
drift’ creates variance
• Consistency by embedded
procedure – minimizes
variance
• Integrate by centralization
– access is the issue
• Integrate by application –
custom development
• Integrate by virtualization
– machine-driven
federation
10
Take A ‘Maturity Level’ Perspective
11
Achieve Global Impact
Establish Scalability
Increase Certainty
Instantiate Consistent
Procedure
Efficient Operation
Deploy an Information
‘Fabric’
Constant Agility
Embrace Regulatory
Change
Select the Best Focal Point
12
12
Sample
Narrative
Single-screen
with auto-
generated
Narrative
AML Investigator
solution
Sample Case
Single-
screen for all
Case
information
13
Key Takeaways
• Increased scrutiny and personal exposure increase
the importance of training
• Seek improvements in alert precision and
investigative process to gain efficiency
• Counter to intuition, substantial efficiency
improvements can happen amidst change
14

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Achieving Compliance Efficiencies Amid Heightened Regulatory Scruntiny

  • 1. Forces and Frameworks Achieving Compliance Efficiencies Amid Heightened Regulatory Scrutiny
  • 2. 2 Regulatory Expectations Part 504 will apply to all entities chartered, or licensed, under NY state banking law; this includes banks, as well as, non-bank financial institutions (NBFIs). Sarbanes-Oxley (CEO and CFO certification), Volcker (Appendix B – CEO certification), FATCA (FATCA Responsible Officer certification) Applicability Similar laws Finding A Board resolution or “compliance finding” as set out in the appendix to the Rule must certify that the institution has taken all steps necessary to certify the transaction monitoring and filtering programs comply with the Final Rule. Liability Part 504 will hold organizations responsible for ensuring their AML/OFAC programs are compliant with NYDFS and BSA/AML regulations. This includes that the regulation will be enforced pursuant to the NYDFS’ “authority under any applicable laws.” NYDFS believes that lack of robust governance, oversight and accountability at Senior levels of the organization has contributed to shortcomings in Transaction Monitoring and OFAC Filtering Programs. Why now? NYDFS recently passed Part 504, effective 1 April, 2017. Amongst other tenets, certification and personal accountability have raised the bar for expectations and consequences for insufficiency in the realm of AML, tantamount to other financial reporting certification requirements.
  • 3. 3 Infraction “[The firm] failed to ensure that the four or more individuals responsible for AML compliance at the Firm received appropriate BSA training. These individuals directly supported activities related to the Firm’s AML and CIP programs, such as gathering customer identification information, performing customer verification through the use of external databases, disseminating CIP disclosures to customers, reviewing accounts for suspicious transactions, reviewing and/or approving wire transfers, and maintaining records in accordance with BSA requirements.” Sanction/Remedy “This comprehensive training program shall provide for more extensive BSA/AML training for all operational and supervisory personnel assigned to the Bank’s BSA/AML department(s) and more targeted training for other personnel focusing on the individual employee’s specific duties and responsibilities. This comprehensive training program also shall include strategies for mandatory attendance, frequency of training, and timing for updating training programs and materials.” AML Training Part of the Problem or Part of the Solution?
  • 4. 4 Model-based transaction monitoring and alert prioritization can aid in asking better questions during investigation process, and avoid many false positives. Increasing Alert Efficiency Better alerts lead to more productive investigations A typical suite of detection scenarios asks a few simple questions, for example: Statistical models ask more and better questions, permit comparison • Most are false positives • Investigators must interpret • Txn above threshold? • Recurring relation? • Activity burst? • High risk country? • High risk customer? • Other? ! ! ! • Fewer false positives • Investigators aided in interpretation
  • 5. 5 Investigative process – 4 steps all of which also must be auditable and stand up to scrutiny Changing the Investigative Process Efficiency and Consistency Still in play to improve case assign investigate narrate • Static information sources • Facts defined without context • Case duplicates and combined events • Investigative complexity needed not gauged • Exhaustive search for information • Time consuming copy and paste • Manual correlation • Completeness differs as does writing style • Information pertinence judged by investigator • Dynamic information integration • Contextual awareness helps focus attention • Case consolidation logic removes rework and paints truer picture • Case complexity risk scores can help with assignment • Automatically correlate events and focuses investigative attention • Highlights missing information • Gathers information and presents formatted case summaries • Standardized case summary and narrative generation • Supported by facts and auditable documentation Current state of investigation Improvement potential future state
  • 6. 6 Poll Which of the following deficiencies is most likely to be cited in compliance actions over the next year? 1. Not scaling resources to keep pace with transaction growth 2. Poor integration of relevant compliance data and applications 3. Inconsistent application of compliance processes 4. Willful disregard for compliance activity 5. None of the above
  • 7. 7 Challenge – “Fighting the last war” SCALABILITY INTEGRATION CONSISTENCY Can you grow efficiently? Can you minimize evidence gathering and preparation? Can you improve accuracy with consistency? AUDIT-READY Do narratives provide transparent support for staff, systems, and procedures?
  • 8. 8 Visualizing Alternatives Human Machine Scalability ‘Ad Hoc’ Procedure Consistency Silos ‘Fabric’ Integration
  • 9. 9 Goldilocks Dilemma in 3D SCALABILITY • Scaling by hiring – inefficient • Scaling by analytics – fragile • Scaling by ‘the division of labor’ – proven, adaptable INTEGRATION CONSISTENCY • Consistency through training – inefficient to keep current • Consistency by published procedure – ‘memory drift’ creates variance • Consistency by embedded procedure – minimizes variance • Integrate by centralization – access is the issue • Integrate by application – custom development • Integrate by virtualization – machine-driven federation
  • 10. 10 Take A ‘Maturity Level’ Perspective
  • 11. 11 Achieve Global Impact Establish Scalability Increase Certainty Instantiate Consistent Procedure Efficient Operation Deploy an Information ‘Fabric’ Constant Agility Embrace Regulatory Change Select the Best Focal Point
  • 13. 13 Key Takeaways • Increased scrutiny and personal exposure increase the importance of training • Seek improvements in alert precision and investigative process to gain efficiency • Counter to intuition, substantial efficiency improvements can happen amidst change
  • 14. 14