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Ezzai.com
Djoser Team
Why Ezzai.com
» 86 Million Arabic Speaking Internet Users
    [Dec 2011]
» Growth in Internet between 2000 – 2011 was 2,501.2 % for the Arabic Language.




» Copyright © 2012, Miniwatts Marketing Group.
Why Ezzai.com
» We hypothesized that most Arabs are online using English as the
  main language due to the feasibility of finding what they are
  looking for.




» Since, there are many Arabic Speaking Internet Users, and very few Arabic
  websites that are highly frequented… We decided to provide the Arab nation with a
  unique website resembling eHow that is totally in Arabic and targets Arabs.
Our Value Proposition
» We offer the BIGGEST Arabic website of
  How-to!!!
» Learning is in your mother-tongue
» A unique website, that is easily surfed to make
  learning easy
» Learn at your pace at your place
» Website will offer a community feeling as
  Arabs around the world can post their own
  articles/videos on how-to topics.
Competitors
» http://www.ekayf.com/
» This competitor has mainly articles in a lot of topics of how-to, there is no
  video content! Not many topics are covered!
Competitors
» http://www.fatafeat.com/
» This competitor has mainly articles in cooking, with focus on female
  customers only!
Competitors
» http://www.banaat.com/b/index.php
» This competitor has only females as their target group!
Competitors
» http://www.fatakat.com/
» This competitor is perhaps the most successful of all our competitors,
  targeting females and providing articles and videos in many topics such as
  Fashion, Cooking, Celebrities.
» The website has 12 million visits per month, and ranks as #9 in Egypt.
Different?
» Yes
   » We’ll be more inclusive!
   » We’ll target everyone!
   » We aim to be a site that is listed in everyone’s favourite list!
Our Customers!
» To know them better,
   several surveys and
   face to face
  interviews were
  conducted!
Our Customers
     Getting to Know their Net Use in General

        »First, we wanted to know how our
         potential customers are already spending
         their time online.

» Face to Face Interviews were conducted with
  43 people, most of the questions were open
  ended, so that the customer can talk freely and
  not be confined to our assumptions!
Our Customers
       Getting to Know their Net Use in General

» Our interviewees (5 males and 38 females) were college
  students and Graduate Student Instructors.
» Results:
   » On average, they spent 6.3 hours online per day
   » 2 mostly surfed in Arabic; 13 surfed with either Arabic/English language; 27 mostly
     searched only in English; and 1 female using both English and Japanese to surf the net
   » When asked about what topics do they search for in Arabic? 9 stated Religion; 9 stated
     Songs (we had people mention old, new, religious chants, sufi hymns, islamic wedding
     songs); 8 stated Politics; 8 people admitted they never search for anything in Arabic
     online; 6 stated News; 4 stated famous Arabs; 4 stated stories/novels for Arab writers; 3
     would follow famous Arab writers; 2 watched Arabic series; 1 cared about Egyptian TV
     Programs; 1 Translation and 1 plants!
Our Customers
     Getting to Know their Net Use in General

» Results:
  » We then asked them for their favourite and most frequented Arabic websites.
    This was to give us an insight as to which websites people liked most, and of course
    the content within them, all websites mentioned are in an Excel sheet along with the
    rest of the data.
  » When asked about what they have learned from the net?
    13 mentions that they use the net mainly for Educational purposes (no surprise there
    as our sample were college students and GSIs)
    7 mentioned they were learning new languages (2 Turkish; 1 Japanese; 1 Korean; 1
    French; 1 German; and one person was interested in studying Etymology!)
    Other things that were mentioned were fashion (style, make-up etc); drawing; magic;
    playing guitar; cooking; flowers; Dieting; Knitting; Personal Skills; Photography)
    6 said they have not learnt anything from the net!
Our Customers
     Getting to Know their Net Use in General

» Results:
  » When asked about what they are mostly doing online?
    23 watch videos regularly
    26 read regularly
    10 listen regularly
Our Customers
  Testing their Preferential Topics in Arabic eHow
» 34 females and 6 males were shown the list of topics covered in eHow and asked to tick
  which ones they would regularly enter in an Arabic website of how-to

   Home


    Home Improvement                                    Home Improvement



         Interior Design                                     Interior Design



           Landscaping                                         Landscaping



   Gardening and Plants                                Gardening and Plants


                           0   5   10   15   20   25         30                0   5   10   15   20   25   30
Our Customers
  Testing their Preferential Topics in Arabic eHow
» 34 females and 6 males were shown the list of topics covered in eHow and asked to tick
  which ones they would regularly enter in an Arabic website of how-to

   Style


       Skin                                           Skin



       Hair                                           Hair



   Makeup                                         Makeup



    Fashion                                       Fashion


              0   5   10     15    20     25     30          0   5   10    15     20       25
Our Customers
  Testing their Preferential Topics in Arabic eHow
» 34 females and 6 males were shown the list of topics covered in eHow and asked to tick
  which ones they would regularly enter in an Arabic website of how-to

    Food


     Entertaining                               Entertaining



     Daily Dishes                               Daily Dishes



   Family Cooking                           Family Cooking



           Basics                                     Basics


                    0   5   10   15   20   25        30        0   5   10   15   20   25   30
Our Customers
  Testing their Preferential Topics in Arabic eHow
» 34 females and 6 males were shown the list of topics covered in eHow and asked to tick
  which ones they would regularly enter in an Arabic website of how-to

   Money


           Retirement                              Retirement

             Insurance                               Insurance

         Your Business                           Your Business

               Careers                                 Careers

           Real Estate                             Real Estate

   Saving and Spending                     Saving and Spending


                         0   5   10   15   20        25          0   5   10   15   20      25
Our Customers
  Testing their Preferential Topics in Arabic eHow
» 34 females and 6 males were shown the list of topics covered in eHow and asked to tick
  which ones they would regularly enter in an Arabic website of how-to

   Health


   Fitness and Nutrition                               Fitness and Nutrition




         Healthy Living                                      Healthy Living




      Health Topics A-Z                                   Health Topics A-Z



                           0   5   10   15   20   25         30                0   5   10   15   20   25   30
Our Customers
  Testing their Preferential Topics in Arabic eHow
» 34 females and 6 males were shown the list of topics covered in eHow and asked to tick
  which ones they would regularly enter in an Arabic website of how-to

   Mum


                  Parenting                                         Parenting



    Education and Activities                          Education and Activities



   Family and Relationships                           Family and Relationships



                 Living Well                                       Living Well


                               0   5   10   15   20         25                   0   5   10   15   20   25
Our Customers
  Testing their Preferential Topics in Arabic eHow
» 34 females and 6 males were shown the list of topics covered in eHow and asked to tick
  which ones they would regularly enter in an Arabic website of how-to

   Tech



                  Web                                       Web


   Personal Electronics                      Personal Electronics


               Mobile                                    Mobile


        Home Theatre                              Home Theatre


            Computers                                 Computers


                          0   5   10    15         20               0   5   10    15       20
Our Customers
  Testing their Preferential Topics in Arabic eHow
» 33 females and 6 males were asked how would they prefer our website design!

   Website Design



    Vibrant Look                             Vibrant Look




    Classic Look                              Classic Look




   Modern Look                               Modern Look



                   0   5   10    15     20         25        0   5   10   15    20   25
Our Customers
  Testing their Preferential Topics in Arabic eHow
» 33 females and 6 males were asked how would they like our website content to be!

   Content



            Both                                        Both




   Watch Videos                                 Watch Videos




    Read Articles                               Read Articles



                    0   5   10   15   20   25         30        0   5   10   15   20   25   30
Our Customers
  Testing their Preferential Topics in Arabic eHow
» 33 females and 6 males were asked if the idea of an Arabic eHow is actually appealing to
  them and they would be future customers?

   Arabic eHow???


   Maybe                                        Maybe




      No                                           No




     Yes                                          Yes



           0   5      10     15     20     25     30    0   5      10    15     20     25    3
Our Customers
  Testing their Preferential Topics in Arabic eHow
» We had 34 females answer this survey compared to only 6 men!
  So we are hoping to get more data from Men! (And also from Women)!
Our Customers!
                    Larger Audience Discussion
» We have attended “World Entrepreneurship Day 2012” organized by SIFE in Bibliotheca
  Alexandria where we had the opportunity to discuss our idea with a larger audience.

» The second session in that event was about “Business Model”.
  At first, Ms.Rasha, Project manager at TIEC (Technology Innovation and Entrepreneurship
  Center) asked the audience to suggest ideas to be used as an example in the lecture.

» A lot of the audience suggested their ideas as did we!
   We introduced our idea which is to have a web app where people could find how anything
   in life could be done and the capability to add their knowledge also.
   The most important thing that it was all in Arabic not like any counterpart they might
   have seen before.

    Our idea was the one voted for!
Our Customers!
                          Larger Audience Discussion
» We discussed several blocks in the canvas and we started collecting audience response on the
  idea and how they would like it implemented.

» Customer segment CS
     » They suggested that we should target
           » Educated men and women in the ages (15 - 40) years old .
           » Class A and B Income people.

» Value Proposition VP
     » Quite easily accessible Tacit knowledge.
     » Arabic content with Crowd sourcing.
     » Highly rated answers may win money after a number of posts.


» Channels CH
     » Websites.
     » Email Campaigns.
     » Ads in Clubs and Cafes.
Our Customers!
                            Larger Audience Discussion
» Customer Relationships CR
     » Feedback.
     » Competitions and Prizes.
     » Live Chat with the visitors of our website.


» Revenue Stream RS
     » Sponsored links retaliated to the topic.
     » Freemium with fees if you needs your Questions to be answered immediately from expert.
     » Make a paid opportunity for a company for a product that may be the article is on to login the site as a
       representative for the company and clarify things about their product .


» Key Resources KR
     » Info providers.

» Key Activities KA
     » Answering Questions.
     » Marketing.
Website Name and Domain!
» Because Ezzai.com was already taken, we decided also to test
  several names and domains with our potential customers!
                                14
                                     » 46 potential customers got to choose names they liked!
 Number of people who like it




                                12

                                10

                                 8

                                 6

                                 4

                                 2

                                 0




                                                                                      Website Name + Domain Name

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Ezzai.com - The Biggest Arabic How-To Website

  • 2. Why Ezzai.com » 86 Million Arabic Speaking Internet Users [Dec 2011] » Growth in Internet between 2000 – 2011 was 2,501.2 % for the Arabic Language. » Copyright © 2012, Miniwatts Marketing Group.
  • 3. Why Ezzai.com » We hypothesized that most Arabs are online using English as the main language due to the feasibility of finding what they are looking for. » Since, there are many Arabic Speaking Internet Users, and very few Arabic websites that are highly frequented… We decided to provide the Arab nation with a unique website resembling eHow that is totally in Arabic and targets Arabs.
  • 4. Our Value Proposition » We offer the BIGGEST Arabic website of How-to!!! » Learning is in your mother-tongue » A unique website, that is easily surfed to make learning easy » Learn at your pace at your place » Website will offer a community feeling as Arabs around the world can post their own articles/videos on how-to topics.
  • 5. Competitors » http://www.ekayf.com/ » This competitor has mainly articles in a lot of topics of how-to, there is no video content! Not many topics are covered!
  • 6. Competitors » http://www.fatafeat.com/ » This competitor has mainly articles in cooking, with focus on female customers only!
  • 7. Competitors » http://www.banaat.com/b/index.php » This competitor has only females as their target group!
  • 8. Competitors » http://www.fatakat.com/ » This competitor is perhaps the most successful of all our competitors, targeting females and providing articles and videos in many topics such as Fashion, Cooking, Celebrities. » The website has 12 million visits per month, and ranks as #9 in Egypt.
  • 9. Different? » Yes » We’ll be more inclusive! » We’ll target everyone! » We aim to be a site that is listed in everyone’s favourite list!
  • 10. Our Customers! » To know them better, several surveys and face to face interviews were conducted!
  • 11. Our Customers Getting to Know their Net Use in General »First, we wanted to know how our potential customers are already spending their time online. » Face to Face Interviews were conducted with 43 people, most of the questions were open ended, so that the customer can talk freely and not be confined to our assumptions!
  • 12. Our Customers Getting to Know their Net Use in General » Our interviewees (5 males and 38 females) were college students and Graduate Student Instructors. » Results: » On average, they spent 6.3 hours online per day » 2 mostly surfed in Arabic; 13 surfed with either Arabic/English language; 27 mostly searched only in English; and 1 female using both English and Japanese to surf the net » When asked about what topics do they search for in Arabic? 9 stated Religion; 9 stated Songs (we had people mention old, new, religious chants, sufi hymns, islamic wedding songs); 8 stated Politics; 8 people admitted they never search for anything in Arabic online; 6 stated News; 4 stated famous Arabs; 4 stated stories/novels for Arab writers; 3 would follow famous Arab writers; 2 watched Arabic series; 1 cared about Egyptian TV Programs; 1 Translation and 1 plants!
  • 13. Our Customers Getting to Know their Net Use in General » Results: » We then asked them for their favourite and most frequented Arabic websites. This was to give us an insight as to which websites people liked most, and of course the content within them, all websites mentioned are in an Excel sheet along with the rest of the data. » When asked about what they have learned from the net? 13 mentions that they use the net mainly for Educational purposes (no surprise there as our sample were college students and GSIs) 7 mentioned they were learning new languages (2 Turkish; 1 Japanese; 1 Korean; 1 French; 1 German; and one person was interested in studying Etymology!) Other things that were mentioned were fashion (style, make-up etc); drawing; magic; playing guitar; cooking; flowers; Dieting; Knitting; Personal Skills; Photography) 6 said they have not learnt anything from the net!
  • 14. Our Customers Getting to Know their Net Use in General » Results: » When asked about what they are mostly doing online? 23 watch videos regularly 26 read regularly 10 listen regularly
  • 15. Our Customers Testing their Preferential Topics in Arabic eHow » 34 females and 6 males were shown the list of topics covered in eHow and asked to tick which ones they would regularly enter in an Arabic website of how-to Home Home Improvement Home Improvement Interior Design Interior Design Landscaping Landscaping Gardening and Plants Gardening and Plants 0 5 10 15 20 25 30 0 5 10 15 20 25 30
  • 16. Our Customers Testing their Preferential Topics in Arabic eHow » 34 females and 6 males were shown the list of topics covered in eHow and asked to tick which ones they would regularly enter in an Arabic website of how-to Style Skin Skin Hair Hair Makeup Makeup Fashion Fashion 0 5 10 15 20 25 30 0 5 10 15 20 25
  • 17. Our Customers Testing their Preferential Topics in Arabic eHow » 34 females and 6 males were shown the list of topics covered in eHow and asked to tick which ones they would regularly enter in an Arabic website of how-to Food Entertaining Entertaining Daily Dishes Daily Dishes Family Cooking Family Cooking Basics Basics 0 5 10 15 20 25 30 0 5 10 15 20 25 30
  • 18. Our Customers Testing their Preferential Topics in Arabic eHow » 34 females and 6 males were shown the list of topics covered in eHow and asked to tick which ones they would regularly enter in an Arabic website of how-to Money Retirement Retirement Insurance Insurance Your Business Your Business Careers Careers Real Estate Real Estate Saving and Spending Saving and Spending 0 5 10 15 20 25 0 5 10 15 20 25
  • 19. Our Customers Testing their Preferential Topics in Arabic eHow » 34 females and 6 males were shown the list of topics covered in eHow and asked to tick which ones they would regularly enter in an Arabic website of how-to Health Fitness and Nutrition Fitness and Nutrition Healthy Living Healthy Living Health Topics A-Z Health Topics A-Z 0 5 10 15 20 25 30 0 5 10 15 20 25 30
  • 20. Our Customers Testing their Preferential Topics in Arabic eHow » 34 females and 6 males were shown the list of topics covered in eHow and asked to tick which ones they would regularly enter in an Arabic website of how-to Mum Parenting Parenting Education and Activities Education and Activities Family and Relationships Family and Relationships Living Well Living Well 0 5 10 15 20 25 0 5 10 15 20 25
  • 21. Our Customers Testing their Preferential Topics in Arabic eHow » 34 females and 6 males were shown the list of topics covered in eHow and asked to tick which ones they would regularly enter in an Arabic website of how-to Tech Web Web Personal Electronics Personal Electronics Mobile Mobile Home Theatre Home Theatre Computers Computers 0 5 10 15 20 0 5 10 15 20
  • 22. Our Customers Testing their Preferential Topics in Arabic eHow » 33 females and 6 males were asked how would they prefer our website design! Website Design Vibrant Look Vibrant Look Classic Look Classic Look Modern Look Modern Look 0 5 10 15 20 25 0 5 10 15 20 25
  • 23. Our Customers Testing their Preferential Topics in Arabic eHow » 33 females and 6 males were asked how would they like our website content to be! Content Both Both Watch Videos Watch Videos Read Articles Read Articles 0 5 10 15 20 25 30 0 5 10 15 20 25 30
  • 24. Our Customers Testing their Preferential Topics in Arabic eHow » 33 females and 6 males were asked if the idea of an Arabic eHow is actually appealing to them and they would be future customers? Arabic eHow??? Maybe Maybe No No Yes Yes 0 5 10 15 20 25 30 0 5 10 15 20 25 3
  • 25. Our Customers Testing their Preferential Topics in Arabic eHow » We had 34 females answer this survey compared to only 6 men! So we are hoping to get more data from Men! (And also from Women)!
  • 26. Our Customers! Larger Audience Discussion » We have attended “World Entrepreneurship Day 2012” organized by SIFE in Bibliotheca Alexandria where we had the opportunity to discuss our idea with a larger audience. » The second session in that event was about “Business Model”. At first, Ms.Rasha, Project manager at TIEC (Technology Innovation and Entrepreneurship Center) asked the audience to suggest ideas to be used as an example in the lecture. » A lot of the audience suggested their ideas as did we! We introduced our idea which is to have a web app where people could find how anything in life could be done and the capability to add their knowledge also. The most important thing that it was all in Arabic not like any counterpart they might have seen before. Our idea was the one voted for!
  • 27. Our Customers! Larger Audience Discussion » We discussed several blocks in the canvas and we started collecting audience response on the idea and how they would like it implemented. » Customer segment CS » They suggested that we should target » Educated men and women in the ages (15 - 40) years old . » Class A and B Income people. » Value Proposition VP » Quite easily accessible Tacit knowledge. » Arabic content with Crowd sourcing. » Highly rated answers may win money after a number of posts. » Channels CH » Websites. » Email Campaigns. » Ads in Clubs and Cafes.
  • 28. Our Customers! Larger Audience Discussion » Customer Relationships CR » Feedback. » Competitions and Prizes. » Live Chat with the visitors of our website. » Revenue Stream RS » Sponsored links retaliated to the topic. » Freemium with fees if you needs your Questions to be answered immediately from expert. » Make a paid opportunity for a company for a product that may be the article is on to login the site as a representative for the company and clarify things about their product . » Key Resources KR » Info providers. » Key Activities KA » Answering Questions. » Marketing.
  • 29. Website Name and Domain! » Because Ezzai.com was already taken, we decided also to test several names and domains with our potential customers! 14 » 46 potential customers got to choose names they liked! Number of people who like it 12 10 8 6 4 2 0 Website Name + Domain Name