The document summarizes the applicant's experience as the Divisional Human Resource Manager for Extra Space Management, Inc. from 2005 to 2007. In this role, the applicant delivered HR strategies and processes to optimize effectiveness for 212 self-storage sites across 12 states with 650 employees. Some key accomplishments included introducing tax credit programs that generated $25,000 annually, developing mandatory training programs, discovering and correcting an $800,000 payroll issue, reducing turnover through improved screening and job descriptions, and recovering $29,200 from former employees through legal agreements.

1. Extra Space Management, Inc., Irvine / Tustin, California
2005 - 2007
2nd Largest Self Storage Company with over 500 locations nationwide
Divisional Human Resource Manager
Deliver vision, expertise and leadership essential for optimizing the human resources effectiveness
within 3 divisions
representing 212 sites in 12 states for a leading public storage enterprise. Collaborate with division
executives and managers to define needs and address problems in a workforce of 650. Formulate
strategies, processes and programs that promote business goals. Drive initiatives in staffing, training,
organizational effectiveness and cost reduction. Control budgets; direct support staff; assure
compliance.
 Introduced tax credit programs for new hires that generated $25,000+ annually.
 Developed and implemented workshops on Performance Improvement, ADA, Leadership, Safety
and AB1825 compliant that were incorporated into training for all managers within the company.
 Discovered $800,000 in annual wages paid for time not worked; developed reports that captured
problem manual edits and corrected the problem time clock system.
 Added physical requirements to job descriptions and reduced turnover in first 90 days by 5%;
implemented a screening tool that lessened turnover and workers compensation costs.
 Improved the Employee Apartment Agreement with the in-house legal department; obtained
judgments against former staff for apartment damages and recovered $29,200.