Pelayanan Prima Inggris "Excelent Service"

1. EXCELLENT
SERVICE
Edited by
Name : Erni Lestari
No : 10
Class : XII AP1

2. Service Excellence

3. Give rise to trust
and customer
The purpose of
Excellence Service
satisfaction
Keeping customers feel
overlooked and
considered
Retaining
customers to
remain loyal

4. Basic Elements Of Excellence Service
1. Ability
2. Attitude
3. Action
4. Appearance
5. Attention
6. Accounttability

5. Types of Excellence Service

6. THANK YOU