Evolving Project Implementation issues in Mega Projects
1. Gabriel Ozique (MBA, M.Sc., C.Eng. FIET)
Senior Fellow Telecommunications Engineering
Evolving Technological Issues in Transport Safety
i-Transport and UATP* Conference and Exhibition - Midrand/South Africa – June 18-20 2018.
2. 2/3 of MEGA PROJECTS FAIL
The Interconnected World
4. EXTENDED FOCUS OF LARGE COMPLEX PROJECTS
Classical Focus Extended Focus
Project readiness Owner readiness
Output focus Emergent outcomes (Multi-finality)
Tasks and transformative Flows including emergent
Flows influencing and induced flows
Stakeholder management Stakeholder engagement
(partners in success)
Organize, direct, coordinate, Confirm, monitor, engage,
and control influence, evolve
The Interconnected World
5. PM THEORY MUST CHANGE
Management endeavors to introduce regularity in a world that will
never allow that to happen.
Fayol’s plan, organize, direct, coordinate, and control are now
expanded to include confirming, monitoring, engaging, influencing,
and evolving.
Project management must create context, capacities, and
capabilities.
“It’s not about perfecting an imperfect model, it is about
creating a new one.”
The Interconnected World
7. MEGAPROJECTS REQUIRE CHANGED LEADERSHIP BEHAVIOURS
Traditional Leadership Behaviours New Leadership Behaviours
Individual leadership vs. Group Cross Project Leadership
Control and order vs. Motivation and movement
Scientific management vs. Transformative leadership
Outputs focus vs. Shared outcomes focus
Assignment and directive vs. Agreement and acceptance of
goals
Hierarchical and siloed vs. Project-wide flat communication
and information structures
The Interconnected World
8. MEGAPROJECTS REQUIRE CHANGED LEADERSHIP
BEHAVIORS
Traditional Leadership Behaviours New Leadership Behaviours
Acceptance of normative vs. Questioning (assumption,
process, outputs)
Adversarial or transactional vs. Collaboration and information
approach sharing with stakeholders
Management of tasks vs. Management of flows
Centralized decision making vs. Engaged and decentralized
decision making
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10. MEGAPROJECT CHALLENGES
Baselines are not accurate
Preliminary work not complete; risks not understood or
provided for
Time not valued
$$$ not understood
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11. MEGAPROJECT CHALLENGES CONTINUED
Basis of design too narrow
Weak change management processes
Project management theory does not serve Megaprojects
Inadequate owner experience/capabilities
Frameworks for life cycle analysis are inadequate
The Interconnected World
12. MEGAPROJECT ADVICE (1) – STRENGTHEN FOUNDATIONS
Strategic Business Outcomes are #1 reason projects fail
Owner’s organizations are not ready
Baseline schedules and estimate are optimistic
Scope baselines must be “fit for purpose” and fixed
Low frequency, high impact risks are prematurely screened out
Track assumptions – they migrate
Expand risk focus
Recognize risk profiles change over time
The Interconnected World
13. MEGAPROJECT ADVICE (2)
USE NEW GOVERNANCE STRUCTURES
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Top level RACI at outset of program
Continuing focus on program and
organizational alignment
Megaproject Dashboards Will Need
To Track Outcomes Oriented Parameters
14. MEGAPROJECT ADVICE (2)
USE NEW GOVERNANCE STRUCTURES (CONTINUED
Formal readiness assessments
Performance based contracting, compensation and management
Recognition of organizational change management role
Programs consist of “beginnings, middles and ends”
The Interconnected World
15. MEGAPROJECT ADVICE (3) FOCUS ON FLOWS
Manage the arrows not just the tasks
Manage the “white space”
Ensure packaging and phasing enhances project schedule
Create supply chain opportunities through packaging
Drive program logistics plan
Project management must strengthen its focus on flow management
The Interconnected World
16. MEGAPROJECT ADVICE (4)
RECOGNIZE MEGAPROJECT IS NOT BOUNDED
We Need to Improve Performance Assessment
Weaknesses
1. We do not “see” leading indicators well - They get lost in the
volumes of data
2.We do not see the complexity of challenges embedded in the
project plan
Opportunity – Big Analytics: We already have Big Data, now we
need to be able to use it
The Interconnected World
17. Keys to Mega Project Success
1. Take the time to set up and kick off the project correctly
2. Identify key challenges/risks
3. Implement proven structure and strategies
4. Use appropriate tools and systems that can accommodate your
project processes and needs
5. Use modern technology to manage volume and provide
intelligence to data
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18. The Interconnected World
Connectivity to Collaboration..& Market
Sizing (McKinney, Frost & Sullivan, & Yankee Group)
Collaborative
Critical
Infrastructure
SMART PUBLIC SAFETY
SMART GRIDS SMART TRANSPORTATION
SMART CITIES
$31 Billions by 2014 of which ICT
major part (30%).
•CAPEX for a national US public safety network:
$18-40 Billions.
APAC NBN Market 66 Billions Euros up to
2015
By 2020: 35,000 km of new track
(today 14,000 km). Comms. is the
fastest growing sector.
19. Case 3 - Google’s Fibre Optic Installation in USA
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28. The Interconnected World
Summary
Improved oversight of Testing processes by providing a
framework for project development and delivery
More efficient requirements capture (functional/non-functional)
and change management processes
Improved execution of Testing activities through technical
descriptions and templates provided by AIM
Impact of Artificial Intelligence or Machine Learning
Less on multiple Apps and using just one software tool to
manage projects from START to FINISH.