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Evaluating
                  Online Video Platforms
               EDUCAUSE Southeast Regional Conference 2010

                                     Aby Rao
                            Web Application Developer
                            Division of Student Affairs
                                 Duke University
                                aby.rao@duke.edu
                                 @indiefilmshow




Thursday, June 3, 2010
Presenter Introduction

                  • Web Developer, Student Affairs
                  • Content Producer
                  • Background in TV Management,
                         Library Science and Computer
                         Science



Thursday, June 3, 2010
Online Video

                  • Compressed video that can be put on the web for viewing.
                         -Tufts University, Educational Media Center

                  • Streaming media is sound (audio) and pictures (video) that are
                         transmitted on the Internet in a streaming or continuous fashion,
                         using data packets. The most effective reception of streaming
                         media requires some form of broadband technology such as cable
                         modem or DSL.
                         -National Educational Telecommunications Association

                  • Related jargons: Streaming Media, Web Video, Progressive
                         download




Thursday, June 3, 2010
Applications of Online
                                 Video
                  • Teaching and Learning such as recorded class presentations,
                         video projects, online blogs

                  • Communication

                  • Sales

                  • Distance Education and Online learning

                  • Student Activities: clubs, associations etc

                  • Alumni & Athletics

                  • Events and Conferences

                  • Emergency Preparedness

Thursday, June 3, 2010
Teaching and Learning



                  • MIT Open Courseware




Thursday, June 3, 2010
Communication



                  • TED Talks




Thursday, June 3, 2010
Sales



                  • Lynda




Thursday, June 3, 2010
Online Learning



                  • NCSU Engineering




Thursday, June 3, 2010
Student Activities



                  • PSU, Newspaper




Thursday, June 3, 2010
Alumni and Athletics



                  • University of Virginia




Thursday, June 3, 2010
Events and Conferences



                  • National Council for Science and the
                         Environment




Thursday, June 3, 2010
Emergency
                          Preparedness



                  • University of California TV




Thursday, June 3, 2010
Online Video Platform
                  • Definition according to Streaming Media
                         Magazine

                         “An online video platform is a free or fee-
                         based self-service platform that offers
                         hosting, encoding, customizable &
                         embeddable players, and metrics for
                         organizations that wish to upload and
                         distribute their own video content.”



Thursday, June 3, 2010
OVP Landscape




Thursday, June 3, 2010
OVP Landscape




Thursday, June 3, 2010
Components of OVP

                  • Ingestion
                  • Management
                  • Delivery
                  • Interaction
                  • Analysis


Thursday, June 3, 2010
Ingestion




Thursday, June 3, 2010
Ingestion



      ➡      Upload from computer


      ➡      Tag the content


      ➡      Related content and
             information


      ➡      File conversion and
             transcoding




Thursday, June 3, 2010
Management




Thursday, June 3, 2010
Management



     ➡       Multiple upload

     ➡       Channel Creation

     ➡       Player Customization

     ➡       Bandwidth Usage

     ➡       Billing and Accounts
             Setting

     ➡       User Management



Thursday, June 3, 2010
Management



     ➡       Multiple upload

     ➡       Channel Creation

     ➡       Player Customization

     ➡       Bandwidth Usage

     ➡       Billing and Accounts
             Setting

     ➡       User Management



Thursday, June 3, 2010
Management



     ➡       Multiple upload

     ➡       Channel Creation

     ➡       Player Customization

     ➡       Bandwidth Usage

     ➡       Billing and Accounts
             Setting

     ➡       User Management



Thursday, June 3, 2010
Management



     ➡       Multiple upload

     ➡       Channel Creation

     ➡       Player Customization

     ➡       Bandwidth Usage

     ➡       Billing and Accounts
             Setting

     ➡       User Management



Thursday, June 3, 2010
Management



     ➡       Multiple upload

     ➡       Channel Creation

     ➡       Player Customization

     ➡       Bandwidth Usage

     ➡       Billing and Accounts
             Setting

     ➡       User Management



Thursday, June 3, 2010
Delivery




Thursday, June 3, 2010
Delivery




       ➡      Browser Video Players

       ➡      Podcast

       ➡      Download Manager




Thursday, June 3, 2010
Delivery




       ➡      Browser Video Players

       ➡      Podcast

       ➡      Download Manager




Thursday, June 3, 2010
Delivery




       ➡      Browser Video Players

       ➡      Podcast

       ➡      Download Manager




Thursday, June 3, 2010
Delivery




       ➡      Browser Video Players

       ➡      Podcast

       ➡      Download Manager




Thursday, June 3, 2010
Delivery




       ➡      Browser Video Players

       ➡      Podcast

       ➡      Download Manager




Thursday, June 3, 2010
Interaction




Thursday, June 3, 2010
Interaction



     ➡ Player Design &
             Controls

     ➡ Commenting

     ➡ Social Media

     ➡ Captioning/
             Subtitles




Thursday, June 3, 2010
Interaction



     ➡ Player Design &
             Controls

     ➡ Commenting

     ➡ Social Media

     ➡ Captioning/
             Subtitles




Thursday, June 3, 2010
Interaction



     ➡ Player Design &
             Controls

     ➡ Commenting

     ➡ Social Media

     ➡ Captioning/
             Subtitles




Thursday, June 3, 2010
Interaction



     ➡ Player Design &
             Controls

     ➡ Commenting

     ➡ Social Media

     ➡ Captioning/
             Subtitles




Thursday, June 3, 2010
Interaction



     ➡ Player Design &
             Controls

     ➡ Commenting

     ➡ Social Media

     ➡ Captioning/
             Subtitles




Thursday, June 3, 2010
Analysis




Thursday, June 3, 2010
Analysis




     ➡ Video
             Metrics

     ➡ Revenue
             Metrics



Thursday, June 3, 2010
Analysis




     ➡ Video
             Metrics

     ➡ Revenue
             Metrics



Thursday, June 3, 2010
Analysis




     ➡ Video
             Metrics

     ➡ Revenue
             Metrics



Thursday, June 3, 2010
Analysis




     ➡ Video
             Metrics

     ➡ Revenue
             Metrics



Thursday, June 3, 2010
Analysis




     ➡ Video
             Metrics

     ➡ Revenue
             Metrics



Thursday, June 3, 2010
Decision-making
                         Needs and Requirements
                         Team Structure
                         Demos and Reviews
                         Total Cost




Thursday, June 3, 2010
Evaluation Planning*
  Needs and Requirements




                    * 2008, Brightcove Online Video Platform Evaluation Guide

Thursday, June 3, 2010
Evaluation Planning*
  Needs and Requirements

                  ✓ No. of websites to support




                    * 2008, Brightcove Online Video Platform Evaluation Guide

Thursday, June 3, 2010
Evaluation Planning*
  Needs and Requirements

                  ✓ No. of websites to support

                  ✓ Planning and Implementation timeframe




                    * 2008, Brightcove Online Video Platform Evaluation Guide

Thursday, June 3, 2010
Evaluation Planning*
  Needs and Requirements

                  ✓ No. of websites to support

                  ✓ Planning and Implementation timeframe

                  ✓ Video publishing frequency




                    * 2008, Brightcove Online Video Platform Evaluation Guide

Thursday, June 3, 2010
Evaluation Planning*
  Needs and Requirements

                  ✓ No. of websites to support

                  ✓ Planning and Implementation timeframe

                  ✓ Video publishing frequency

                  ✓ No. of videos to be published




                    * 2008, Brightcove Online Video Platform Evaluation Guide

Thursday, June 3, 2010
Evaluation Planning*
  Needs and Requirements

                  ✓ No. of websites to support

                  ✓ Planning and Implementation timeframe

                  ✓ Video publishing frequency

                  ✓ No. of videos to be published

                  ✓ Length of Content




                    * 2008, Brightcove Online Video Platform Evaluation Guide

Thursday, June 3, 2010
Evaluation Planning*
  Needs and Requirements

                  ✓ No. of websites to support

                  ✓ Planning and Implementation timeframe

                  ✓ Video publishing frequency

                  ✓ No. of videos to be published

                  ✓ Length of Content

                  ✓ No. of Expected visits




                    * 2008, Brightcove Online Video Platform Evaluation Guide

Thursday, June 3, 2010
Evaluation Planning*
  Needs and Requirements

                  ✓ No. of websites to support

                  ✓ Planning and Implementation timeframe

                  ✓ Video publishing frequency

                  ✓ No. of videos to be published

                  ✓ Length of Content

                  ✓ No. of Expected visits

                  ✓ No. of Streams



                    * 2008, Brightcove Online Video Platform Evaluation Guide

Thursday, June 3, 2010
Evaluation Planning*
  Needs and Requirements

                  ✓ No. of websites to support

                  ✓ Planning and Implementation timeframe

                  ✓ Video publishing frequency

                  ✓ No. of videos to be published

                  ✓ Length of Content

                  ✓ No. of Expected visits

                  ✓ No. of Streams

                  ✓ Requirements for video player design and control

                    * 2008, Brightcove Online Video Platform Evaluation Guide

Thursday, June 3, 2010
Evaluation Planning
                                (contd.)
  Needs and Requirements




Thursday, June 3, 2010
Evaluation Planning
                                           (contd.)
  Needs and Requirements
                  ✓ Requirements for video players




Thursday, June 3, 2010
Evaluation Planning
                                           (contd.)
  Needs and Requirements
                  ✓ Requirements for video players

                  ✓ Do you need to monetize your video?




Thursday, June 3, 2010
Evaluation Planning
                                           (contd.)
  Needs and Requirements
                  ✓ Requirements for video players

                  ✓ Do you need to monetize your video?

                  ✓ Integration




Thursday, June 3, 2010
Evaluation Planning
                                           (contd.)
  Needs and Requirements
                  ✓ Requirements for video players

                  ✓ Do you need to monetize your video?

                  ✓ Integration

                         ✓ With your current Content Management System?




Thursday, June 3, 2010
Evaluation Planning
                                            (contd.)
  Needs and Requirements
                  ✓ Requirements for video players

                  ✓ Do you need to monetize your video?

                  ✓ Integration

                         ✓ With your current Content Management System?

                         ✓ With an analytics system?




Thursday, June 3, 2010
Evaluation Planning
                                             (contd.)
  Needs and Requirements
                  ✓ Requirements for video players

                  ✓ Do you need to monetize your video?

                  ✓ Integration

                         ✓ With your current Content Management System?

                         ✓ With an analytics system?

                         ✓ With Active Directory or Lightweight Directory Access
                            Protocol (LDAP)?




Thursday, June 3, 2010
Evaluation Planning
                                             (contd.)
  Needs and Requirements
                  ✓ Requirements for video players

                  ✓ Do you need to monetize your video?

                  ✓ Integration

                         ✓ With your current Content Management System?

                         ✓ With an analytics system?

                         ✓ With Active Directory or Lightweight Directory Access
                            Protocol (LDAP)?

                         ✓ Other capabilities such as Closed Captioning, Social Media
                            etc.




Thursday, June 3, 2010
Evaluation Planning
                                         (contd.)
  Team Structure

                  • Content Producers : responsible for content
                         ingestions

                  • Developers: responsible for technical well-
                         being of the platform

                  • Sales Managers (optional): responsible for
                         advertising revenue and strategies

                  • Business Manager: responsible for overall
                         marketing and media strategy

Thursday, June 3, 2010
Evaluation Planning
                                       (contd.)
  Demos and reviews


                  • Contact sales engineers
                  • Review white papers and other technical
                         information

                  • Review customer feedback
                  • Ask for trial period
                  • Discuss any product customization


Thursday, June 3, 2010
Evaluation Planning
                                (contd.)
  Total Cost

              Buy


                                      Build




Thursday, June 3, 2010
Build vs. Buy


                  • Do-it-yourself
                  • Development and maintenance cost
                  • Dedicated technical staff



Thursday, June 3, 2010
Building Options

                  • Drupal Modules

                         • MediaFront

                         • Video

                  • Wordpress

                         • Video Plugin by Oliver Wunder

                         • Flash Video Player by Joshua Eldridge

                         • Smart Video Plus

                         • VideoPress (as of 06/01/2010: $59.95/year)


Thursday, June 3, 2010
Buying Costs




       Source: Veeple.com

Thursday, June 3, 2010
Resources

                  •      Online Video SEO
                         http://www.reelseo.com


                  •      Online Video Resources
                         http://www.onlinevideo.net


                  •      Online Video News
                         http://newteevee.com/


                  •      Trends and new technologies
                         http://www.streamingmedia.com


                  •      Video Platform comparison
                         http://www.vidcompare.com


                  •      Captioning and Subtitles
                         http://wac.osu.edu/examples/youtube-player-controls/




Thursday, June 3, 2010

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Evaluating Online Video Platforms

  • 1. Evaluating Online Video Platforms EDUCAUSE Southeast Regional Conference 2010 Aby Rao Web Application Developer Division of Student Affairs Duke University aby.rao@duke.edu @indiefilmshow Thursday, June 3, 2010
  • 2. Presenter Introduction • Web Developer, Student Affairs • Content Producer • Background in TV Management, Library Science and Computer Science Thursday, June 3, 2010
  • 3. Online Video • Compressed video that can be put on the web for viewing. -Tufts University, Educational Media Center • Streaming media is sound (audio) and pictures (video) that are transmitted on the Internet in a streaming or continuous fashion, using data packets. The most effective reception of streaming media requires some form of broadband technology such as cable modem or DSL. -National Educational Telecommunications Association • Related jargons: Streaming Media, Web Video, Progressive download Thursday, June 3, 2010
  • 4. Applications of Online Video • Teaching and Learning such as recorded class presentations, video projects, online blogs • Communication • Sales • Distance Education and Online learning • Student Activities: clubs, associations etc • Alumni & Athletics • Events and Conferences • Emergency Preparedness Thursday, June 3, 2010
  • 5. Teaching and Learning • MIT Open Courseware Thursday, June 3, 2010
  • 6. Communication • TED Talks Thursday, June 3, 2010
  • 7. Sales • Lynda Thursday, June 3, 2010
  • 8. Online Learning • NCSU Engineering Thursday, June 3, 2010
  • 9. Student Activities • PSU, Newspaper Thursday, June 3, 2010
  • 10. Alumni and Athletics • University of Virginia Thursday, June 3, 2010
  • 11. Events and Conferences • National Council for Science and the Environment Thursday, June 3, 2010
  • 12. Emergency Preparedness • University of California TV Thursday, June 3, 2010
  • 13. Online Video Platform • Definition according to Streaming Media Magazine “An online video platform is a free or fee- based self-service platform that offers hosting, encoding, customizable & embeddable players, and metrics for organizations that wish to upload and distribute their own video content.” Thursday, June 3, 2010
  • 16. Components of OVP • Ingestion • Management • Delivery • Interaction • Analysis Thursday, June 3, 2010
  • 18. Ingestion ➡ Upload from computer ➡ Tag the content ➡ Related content and information ➡ File conversion and transcoding Thursday, June 3, 2010
  • 20. Management ➡ Multiple upload ➡ Channel Creation ➡ Player Customization ➡ Bandwidth Usage ➡ Billing and Accounts Setting ➡ User Management Thursday, June 3, 2010
  • 21. Management ➡ Multiple upload ➡ Channel Creation ➡ Player Customization ➡ Bandwidth Usage ➡ Billing and Accounts Setting ➡ User Management Thursday, June 3, 2010
  • 22. Management ➡ Multiple upload ➡ Channel Creation ➡ Player Customization ➡ Bandwidth Usage ➡ Billing and Accounts Setting ➡ User Management Thursday, June 3, 2010
  • 23. Management ➡ Multiple upload ➡ Channel Creation ➡ Player Customization ➡ Bandwidth Usage ➡ Billing and Accounts Setting ➡ User Management Thursday, June 3, 2010
  • 24. Management ➡ Multiple upload ➡ Channel Creation ➡ Player Customization ➡ Bandwidth Usage ➡ Billing and Accounts Setting ➡ User Management Thursday, June 3, 2010
  • 26. Delivery ➡ Browser Video Players ➡ Podcast ➡ Download Manager Thursday, June 3, 2010
  • 27. Delivery ➡ Browser Video Players ➡ Podcast ➡ Download Manager Thursday, June 3, 2010
  • 28. Delivery ➡ Browser Video Players ➡ Podcast ➡ Download Manager Thursday, June 3, 2010
  • 29. Delivery ➡ Browser Video Players ➡ Podcast ➡ Download Manager Thursday, June 3, 2010
  • 30. Delivery ➡ Browser Video Players ➡ Podcast ➡ Download Manager Thursday, June 3, 2010
  • 32. Interaction ➡ Player Design & Controls ➡ Commenting ➡ Social Media ➡ Captioning/ Subtitles Thursday, June 3, 2010
  • 33. Interaction ➡ Player Design & Controls ➡ Commenting ➡ Social Media ➡ Captioning/ Subtitles Thursday, June 3, 2010
  • 34. Interaction ➡ Player Design & Controls ➡ Commenting ➡ Social Media ➡ Captioning/ Subtitles Thursday, June 3, 2010
  • 35. Interaction ➡ Player Design & Controls ➡ Commenting ➡ Social Media ➡ Captioning/ Subtitles Thursday, June 3, 2010
  • 36. Interaction ➡ Player Design & Controls ➡ Commenting ➡ Social Media ➡ Captioning/ Subtitles Thursday, June 3, 2010
  • 38. Analysis ➡ Video Metrics ➡ Revenue Metrics Thursday, June 3, 2010
  • 39. Analysis ➡ Video Metrics ➡ Revenue Metrics Thursday, June 3, 2010
  • 40. Analysis ➡ Video Metrics ➡ Revenue Metrics Thursday, June 3, 2010
  • 41. Analysis ➡ Video Metrics ➡ Revenue Metrics Thursday, June 3, 2010
  • 42. Analysis ➡ Video Metrics ➡ Revenue Metrics Thursday, June 3, 2010
  • 43. Decision-making Needs and Requirements Team Structure Demos and Reviews Total Cost Thursday, June 3, 2010
  • 44. Evaluation Planning* Needs and Requirements * 2008, Brightcove Online Video Platform Evaluation Guide Thursday, June 3, 2010
  • 45. Evaluation Planning* Needs and Requirements ✓ No. of websites to support * 2008, Brightcove Online Video Platform Evaluation Guide Thursday, June 3, 2010
  • 46. Evaluation Planning* Needs and Requirements ✓ No. of websites to support ✓ Planning and Implementation timeframe * 2008, Brightcove Online Video Platform Evaluation Guide Thursday, June 3, 2010
  • 47. Evaluation Planning* Needs and Requirements ✓ No. of websites to support ✓ Planning and Implementation timeframe ✓ Video publishing frequency * 2008, Brightcove Online Video Platform Evaluation Guide Thursday, June 3, 2010
  • 48. Evaluation Planning* Needs and Requirements ✓ No. of websites to support ✓ Planning and Implementation timeframe ✓ Video publishing frequency ✓ No. of videos to be published * 2008, Brightcove Online Video Platform Evaluation Guide Thursday, June 3, 2010
  • 49. Evaluation Planning* Needs and Requirements ✓ No. of websites to support ✓ Planning and Implementation timeframe ✓ Video publishing frequency ✓ No. of videos to be published ✓ Length of Content * 2008, Brightcove Online Video Platform Evaluation Guide Thursday, June 3, 2010
  • 50. Evaluation Planning* Needs and Requirements ✓ No. of websites to support ✓ Planning and Implementation timeframe ✓ Video publishing frequency ✓ No. of videos to be published ✓ Length of Content ✓ No. of Expected visits * 2008, Brightcove Online Video Platform Evaluation Guide Thursday, June 3, 2010
  • 51. Evaluation Planning* Needs and Requirements ✓ No. of websites to support ✓ Planning and Implementation timeframe ✓ Video publishing frequency ✓ No. of videos to be published ✓ Length of Content ✓ No. of Expected visits ✓ No. of Streams * 2008, Brightcove Online Video Platform Evaluation Guide Thursday, June 3, 2010
  • 52. Evaluation Planning* Needs and Requirements ✓ No. of websites to support ✓ Planning and Implementation timeframe ✓ Video publishing frequency ✓ No. of videos to be published ✓ Length of Content ✓ No. of Expected visits ✓ No. of Streams ✓ Requirements for video player design and control * 2008, Brightcove Online Video Platform Evaluation Guide Thursday, June 3, 2010
  • 53. Evaluation Planning (contd.) Needs and Requirements Thursday, June 3, 2010
  • 54. Evaluation Planning (contd.) Needs and Requirements ✓ Requirements for video players Thursday, June 3, 2010
  • 55. Evaluation Planning (contd.) Needs and Requirements ✓ Requirements for video players ✓ Do you need to monetize your video? Thursday, June 3, 2010
  • 56. Evaluation Planning (contd.) Needs and Requirements ✓ Requirements for video players ✓ Do you need to monetize your video? ✓ Integration Thursday, June 3, 2010
  • 57. Evaluation Planning (contd.) Needs and Requirements ✓ Requirements for video players ✓ Do you need to monetize your video? ✓ Integration ✓ With your current Content Management System? Thursday, June 3, 2010
  • 58. Evaluation Planning (contd.) Needs and Requirements ✓ Requirements for video players ✓ Do you need to monetize your video? ✓ Integration ✓ With your current Content Management System? ✓ With an analytics system? Thursday, June 3, 2010
  • 59. Evaluation Planning (contd.) Needs and Requirements ✓ Requirements for video players ✓ Do you need to monetize your video? ✓ Integration ✓ With your current Content Management System? ✓ With an analytics system? ✓ With Active Directory or Lightweight Directory Access Protocol (LDAP)? Thursday, June 3, 2010
  • 60. Evaluation Planning (contd.) Needs and Requirements ✓ Requirements for video players ✓ Do you need to monetize your video? ✓ Integration ✓ With your current Content Management System? ✓ With an analytics system? ✓ With Active Directory or Lightweight Directory Access Protocol (LDAP)? ✓ Other capabilities such as Closed Captioning, Social Media etc. Thursday, June 3, 2010
  • 61. Evaluation Planning (contd.) Team Structure • Content Producers : responsible for content ingestions • Developers: responsible for technical well- being of the platform • Sales Managers (optional): responsible for advertising revenue and strategies • Business Manager: responsible for overall marketing and media strategy Thursday, June 3, 2010
  • 62. Evaluation Planning (contd.) Demos and reviews • Contact sales engineers • Review white papers and other technical information • Review customer feedback • Ask for trial period • Discuss any product customization Thursday, June 3, 2010
  • 63. Evaluation Planning (contd.) Total Cost Buy Build Thursday, June 3, 2010
  • 64. Build vs. Buy • Do-it-yourself • Development and maintenance cost • Dedicated technical staff Thursday, June 3, 2010
  • 65. Building Options • Drupal Modules • MediaFront • Video • Wordpress • Video Plugin by Oliver Wunder • Flash Video Player by Joshua Eldridge • Smart Video Plus • VideoPress (as of 06/01/2010: $59.95/year) Thursday, June 3, 2010
  • 66. Buying Costs Source: Veeple.com Thursday, June 3, 2010
  • 67. Resources • Online Video SEO http://www.reelseo.com • Online Video Resources http://www.onlinevideo.net • Online Video News http://newteevee.com/ • Trends and new technologies http://www.streamingmedia.com • Video Platform comparison http://www.vidcompare.com • Captioning and Subtitles http://wac.osu.edu/examples/youtube-player-controls/ Thursday, June 3, 2010