Europeana Generic Services Projects Meeting, 29-30 October 2018, The Hague, Ash Marriot - Europeana Collections Development Plans

1. Netherlands, Public Domain
1660 - 1625, Rijksmuseum
Anonymous
Arrival of a Portuguese ship
Europeana Collections
Development Plans
Ash Marriott - Collections Product Manager

2. Generic Services Kick-off
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Challenges we face
● We need to increase our user retention rate
● It’s hard to know what’s inside Europeana
● Distribution of content across different platforms
● Wide set of features across multiple applications

4. ???

6. Stop people bouncing
Google
Europeana

10. Generic Services Kick-off
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Questions we’re asking ourselves
At a high level:
● What browsing structures benefit people?
● How can we tie-in the browsing and search experience?
At a technical level:
● Are we as efficient as we can be?
● Do we need so many features?
● Can we simplify our stack?*
*Specifically covering the Europeana Collections front-end products

11. What’s next?
● Redesigned homepage and thematic collections
● Automation of elements on these pages such as:
○ Automatic rotation of content on page, related to the topic the user is viewing.
○ Improved hierarchical browsing of entities and mixed curation of content.
■ Topical pages with relevant entities, exhibitions and blogs.
■ Pages that can be curated, or can be defined and then run automatically.
Generic Services Kick-off
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12. Feedback
● Improved our feedback process
○ New system
○ Logging of responses
○ Categorisation of reponses
● Recognising trends in feedback
○ Can track feedback by a particular theme
○ Take action on this feedback
Generic Services Kick-off
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