LEARNING OBJECTIVES
At theend of the class students will be able to:
1. Define ethics and code of ethics in counselling
2. Explaining counselors professional ethics
3. Describe the rights of clients in counselling
4. Understand to maintain confidentiality in
counselling
5. Enlist the ethical principles
6. Discuss the ethical and legal issues in counselling
3.
What is ethics???
Ethics are a set of moral principles or rules of
conduct for an individual or group.
The term ethics comes from the Greek ethos
meaning custom, habit or character.
Ethics determine choices made.
4.
Ethics are principlesthat explain what is good and
right and what is bad and wrong and that prescribe
a code of behavior based on these definitions.
In counselling, ethics underpin the nature and
course of actions taken by the counsellor.
Counsellors and others in helping professions are
expected to behave in an ethical manner.
Counselling and ethics
5.
Ethics in aholistic perspective
Ross (2002) draws on this further by asking counselors
to look at ethics from a holistic perspective.
Body (the environment, structures, systems, policies,
laws, regulations, moral codes, and societal norms)
Mind (ethical thinking, philosophy), heart
(relationships, emotions, values)
And spirit (unknowing, unconscious). A complete
awareness of the ethics of a situation can occur when all
are taken into consideration.
6.
The conceptof ethics relates to moral
consideration.
The challenge lies in what is considered moral or
ethical.
Each counsellor comes to the profession with
their own set of values and standards.
Individual principles and how they were used to
interpret dilemmas would be universally different.
Therefore, a Code of Ethics is required.
Code of ethics
7.
A generalstandard that counsellors and
therapists adhere to and use co jointly with legal
standards to provide ethical practice and work
through ethical dilemmas.
Ethical codes offer counsellors an outline of what
are considered acceptable and unacceptable
behaviours.
Code of ethics
Every profession hasin some form or other a Code of Ethics
Meaning of Professional Ethics : systematized body of
moral principles that guide or determine the counsellor’s
behavior in his relationships to the counselee, to the
counselee's relatives, to his referring agency, and to society in
general.
Professional Ethics -> Values that determine the
counsellor’s behavior.
Professional ethics
11.
A. Counsellor mustrespect the values of the counselee
Can suggest to change her social values ( not the moral or
religious values)
B. Counsellor must keep secret the counselee’s confidential
material
May not reveal information to anyone without securing her
permission
Exceptions: Suicide or crime or for the good of the
counselee.
C. Test results must be interpreted to the counselee in a
manner likely to be constructive in her efforts to solve her
problem.
Counselor’s relationship to the Counselee
12.
A. Counsellor shouldmaintain high standards of work, not
just aim at expedience or temporary success
-unethical to offer services outside his area of training and
experiences or beyond the boundary of his competence
-Should not work for only for money
B. Should try to rectify the malpractices of other counselors
-Should not criticize who use other methods
c. Counselor should not accept for counselling someone who
already receiving it from someone else .
Counselor’s relationship to the profession
13.
It is acourtesy to inform the referring person or
agency that the counselee kept the appointment
and is continuing counselling or has been referred
to other agency.
No confidential information should be imparted to
them.
Counselor’s relationship to Referring bodies
14.
• Right toprivate life and relaxation.
• May not accept phone calls after certain hour
• Must leave the problems of counselee in the office
• Should not encourage dependency.
• Should realize that he is not expected to help
each and every counselee.
Counselor’s relationship with
Himself
Client Rights
Clients atCounseling Services have the following rights:
1. The right to impartial access to counseling regardless
of gender, ethnicity, race, sexual orientation, gender
identity, age, religious beliefs, social/economic class,
outward appearance, body size/shape, disablility,
impairment, or political ideology.
2. The right to ask questions about the process of
counseling and procedures used at Counseling Services.
17.
Client Rights
Clients atCounseling Services have the following
rights:
3. The right to information regarding counselor
credentials and training.
4. The right to expect that all information disclosed
in counseling will be kept confidential with the
exceptions described in the "Counselor-Client
Agreement"
18.
Client Rights
Clients atCounseling Services have the following rights:
5. The right to participate in the planning of counseling services
6. The right to request a different counselor from the one
assigned
7. The right to terminate counseling at any time
8. The right to file a grievance about services offered and/or
received
Confidentiality isan essential part of the counseling
relationship.
A client must be able to trust that the personal
information he or she shares with counsellor will not be
revealed to other people.
To protect their professional relationships, a counselor
must explain the benefits and problems inherent in
counseling services and clarify the limits of
confidentiality to the client.
21.
1. Explaining Confidentiality
.
1.Provide informed consent
To give informed consent, the counselor must
explain the benefits and risks of counseling as
well as its alternatives.
The counselor must request permission to
record counseling sessions in writing or via
video and audio
22.
1. Explaining Confidentiality
.
1.Provide informed consent
Counselors have a wide range of issues they should
raise during a discussion of informed consent.
These include the purposes, goals, techniques, and
limitations of counseling.
The counselors should discuss their qualifications, their
credentials, their relevant experience, their approach to
counseling and provisions for continuation of service
should the counselor become unavailable to continue
treatment.
If any supervisors or peers will review records, this
should be noted in the informed consent procedure.
23.
1. Explaining Confidentiality
2.Explain protection procedures
To obtain informed consent counselor need to
explain how he will protect confidentiality.
This includes detailing how records will be stored.
It also includes explaining cases in which the
client’s comments are not confidential.
This applies to electronic communications as well,
including after hour phone calls, text messages,
email, and Skype sessions.
Counselor should discuss how confidentiality shall
be maintained in such circumstances, and what
risks to client confidentiality emerge.
1. Explaining Confidentiality
.
4.Get parental permission for minors
When counseling those under 18, informed
consent must come from a parent.
This should have two separate forms, one
informed consent form that the minor signs
and another consent for treatment of minors
form that the parent signs.
26.
2. Protecting ClientRecords
.
1. Store records safely
To maintain confidentiality, it is the
counselor’s responsibility to keep the client’s
records safe and appropriately secured.
Records should be locked away where only the
counselor can reach them.
27.
2. Protecting ClientRecords
.
2. Protect records at home
It is important to lock the documents at home
as well as the office.
Counselor should inform anyone what areas
are off limits.
Close the door when a call is confidential.
28.
2. Protecting ClientRecords
3. Provide records to client
A client may request his or her own records in most
situations. The counselor however can refuse to
provide access to portions of the records if it will
cause harm to the client. The counselor must
document the request of the client and the reason
for withholding the information.
When there are multiple clients, such as with family
counselling, then the counselor should only provide
records relevant to the individual client, not other
clients in the group.
29.
2. Protecting ClientRecords
4. Do not release records to any third parties
A client's records are only to be released to a
third party if the client has provided written
consent.
With minors it is important to also obtain
consent from parents before releasing
information to a third party.
30.
2. Protecting ClientRecords
5. Be aware of exceptions
There are some exceptions when
confidentiality should not be preserved.
These vary somewhat with state law.
Counselor should make both himself and his
clients aware of these exceptions.
2. Protecting ClientRecords
6. Follow counseling ethics and regulations
Familiarize with national and state regulations.
When a counselor finds him in a situation where
maintaining a client's confidentiality becomes a
problem, consulting with colleagues and/or a direct
supervisor can help the counselor with appropriate
decision-making.
A counselor may also discuss confidentiality concerns
with his or her own therapist, so long as they don’t
reveal information that may identify the client being
discussed.
33.
3. Protecting AgainstLapses in
Conversations
.
1. Avoid confidential details in discussions with peers
34.
3. Protecting AgainstLapses in
Conversations
.
2. Change details
When engaged in conversation with
friends or family, change important
information about clients.
Alter facts so that the client will be in
no way identifiable.
35.
3. Protecting AgainstLapses in
Conversations
.
3. Do not engage in conversations in public
All conversations about clients should
be in a private setting.
If counselor receive an urgent phone
call from a client, try to find a private
place from which to return the call.
36.
3. Protecting AgainstLapses in
Conversations
.
4. Do not acknowledge clients in public
Clients might not want their association
with counselor to be public knowledge.
Do not acknowledge them, unless they
acknowledge counselor first.
Ethical Standards
Ethical standardsare normally developed by
professional associations to guide the behavior of a
specific group of professionals.
Ethical standards help to:
Educate members about sound ethical
conduct
Provide a mechanism of accountability
Improve professional practice
39.
Ethical Principles
The ACA’sCode of Ethics is based on Kitchener’s five
moral principles:
1. Autonomy
2. Justice
3. Beneficence
4. Non maleficence
5. Fidelity.
40.
Ethical Principles
Autonomy: refersto the concept of independence
and the ability to make one’s own decisions.
Justice: means treating each person fairly, but it
does not mean treating each person the same way.
Beneficence: refers to doing good or what is in the
best interests of the client.
Nonmaleficence: means doing no harm to others.
Fidelity: involves the concepts of loyalty,
faithfulness, and honoring commitments.
41.
ACA Code ofEthics
Client Welfare: The primary responsibility of counselors
is to respect the dignity and promote the welfare of
clients.
Informed Consent in the Counseling Relationship :
They inform clients about issues such- the purposes,
goals, techniques, procedures, limitations, potential risks,
and benefits of services; the counselor’s qualifications,
credentials, relevant experience etc.
Section A: The Counseling Relationship
42.
Section : BConfidentiality, Privileged
Communication, and Privacy
Be respectful of differing views and inform clients with
whom, when, and how information will be shared.
Take precautions to ensure confidentiality when using
technologies such as computers, electronic mail, or
voicemail.
Maintain the confidentiality of deceased clients as is
consistent with legal requirements and policies.
Inform parents and legal guardians of the confidential
nature of the counseling relationship as well as establish a
working relationship with them in order to better serve
clients.
43.
Section : CProfessional Responsibility
Be alert to signs of personal impairment and refrain from
providing or offering services if the impairment could
potentially harm a client.
Assist supervisors or colleagues in recognizing impairment
and if necessary, provide assistance, intervention, or
consultation.
Designate a specific colleague or “records custodian” and
create a proper plan for file and client transfer in the case of
incapacitation, termination of practice, or death.
Use techniques, modalities, or procedures that have a
scientific or empirical foundation and are grounded in
theory.
44.
Section : DRelationships with Other
Professionals
• Become knowledgeable about colleagues and develop
positive working relationships and communication
systems.
•Be respectful of differing approaches to counseling
services as well as the traditions and practices of other
professional groups.
•Work to develop and strengthen relations with
interdisciplinary colleagues.
45.
Section : EEvaluation, Assessment, and
Interpretation
• Take into account cultural, social and personal factors
when making assessments.
•Be aware of social and historical prejudices in the
pathologizing and misdiagnosis of specific individuals and
groups, and be cognizant of the role of mental health
professionals in the continuation of these problems.
•Generate objective findings that are supported by
appropriate techniques and information when
conducting forensic evaluations.
46.
Section : FSupervision, Training, and
Teaching
• Foster professional relationships and create
appropriate boundaries with students.
•Be accurate, honest, and fair during the training
and assessment of students.
47.
Section : GResearch and Publication
• Take the appropriate steps to destroy any documents or
records that contain confidential data or may identify
research participants within a reasonable period of time
after the completion of a research study or project.
• Do not plagiarize or present another person’s work as your
own.
• When reviewing documents in a professional capacity,
counselors should make valid publication decisions, review
materials in a timely manner, avoid biases, and only
evaluate documents that fall within one’s field of
competency.
48.
Section : HDistance Counseling,
Technology, and Social Media
• Counselors strive to become knowledgeable about
these resources like distance counselling, technology
and social media.
• Counselors understand the additional concerns
related to the use of distance counseling, technology,
and social media and make every attempt to protect
confidentiality and meet any legal and ethical
requirements for the use of such resources.
49.
Section : IResolving Ethical Issues
• If there is a conflict between ethical
responsibilities and laws, professional counselors
should make known their commitment to the Code
of Ethics and work to alleviate the conflict.
• Counselors may follow legal requirements or
regulations if the ethical conflict cannot be resolved
in this manner.
50.
Section : IResolving Ethical Issues
• Seek out further action such as referring to voluntary
national certification bodies, state or national ethics
committees, state licensing boards, or any suitable
institutional authorities when informal resolution is not
appropriate or the issue is not properly resolved.
• Do not deny a person’s advancement, admission to
academic programs, employment, promotion, or
tenure based only upon their having made an ethics
complaint nor their being the subject of an ethics
complaint.
51.
By nature ofthe profession, counsellors are to act in
the best interest of their client, promoting client
goals, protecting client rights, maximising good and
minimizing harm (Stein, 1990).
Ethics including ethical codes and principles aim to
balance the power and ensure that the counsellor
operates for the good of the client and not for self.
CONCLUSION