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Proposal for Estonia nation branding
An estonishing concept
Presenting a contribution from a Dutch
e-Resident with the aim to contribute
to the public discussion of positioning
and nation branding of Estonia.
Peter Kentie
Managing director Eindhoven365, responsible for marketing and branding of Eindhoven, The Netherlands.
How do others see Estonia?
Identity versus image versus ambition
 Why should one care that
Estonia (or Estland) exists?
 How does Estonia
differentiate itself
from other countries
 What contribution does
Estonia make in the world?
 And who really cares
about your country?
A true insight on brand.estonia.eu ..?
Why do you want to brand a country?
In a globalized world in which we
now live, every place has to
compete for share of mind, share
of income, share of talent and
share of voice.
So challenge your weaknesses,
set goals, create awareness,
differentiate and raise your voice.*
*Phonix place branding manifesto.
How to be discoverable and impactful
Key ingredients for effective marketing & communication
 It’s all about impact. Global themes matter and local, (very) local differentiation
combined with a crystal clear, strong, charismatic and impactful positioning.
 What’s creating the real difference? What makes you stand out from the rest?
When is it uniquely Estonia - and not Latvia, Finland or even Iceland?
 So awareness and real-world impact is needed
to achieve Estonia’s state ambitious goals.
 Are you truly discoverable off and online…
Google Translate automatically translates
the word ‘Eesti’ wrongly and shamefully
into ‘Ireland’ and/or ‘Africa’.
Do something about it EAS, contact Google!
Branding is about focus & consistency…
How to be different and charismatic
Nation branding according to expert Simon Anholt*
“The reduction of a nation’s complexities
into single, bite-sized stereotypes.”
In other words: a nation brand is the mix of core characteristics
that make a country distinctive, memorable and competitive.
So what’s needed is an effective plus authentic positioning with
an integrated campaign to communicate relevant Estonian assets.
*Simon Anholt is the creator of the Good Country Index.
Your ambition: put Estonia on the map
Place branding & positioning process
A place brand defines the image. Place branding is the process.
“Places are, indeed, products, whose identities and values must
be designed and marketed.” Philip Kotler, marketing guru.
Estonia key objectives
 Make Estonia a more attractive, a better place to live, work and visit.
This means making it a better place also for Estonians (and by Estonians).
 Attract more businesses and foreign direct investments to Estonia
 Encourage recommendation (NPS) of Estonia and enhance nation’s self-esteem
 Invite more tourists and increase spending per visit in Estonia
 Communicate the greatness and culture that have come out of Estonia
 Interest students to enjoy top of the world education in Tallinn and Tartu
 Generate impactful, consistent and ‘viral’ brand positioning of Estonia
 Create flexibility to develop tailored strategies for all relevant target groups
 Capitalize on previous investments in branding, while:
 Aligning all marketing/promotional activities into one integrated concept.
 Estonia go for it, inspire the world!
The opportunity is in the name: estonia
The essence of this positioning and branding concept is:
Let Estonia emphasize its uniqueness by being the fastest,
the coolest, the wisest, the smartest and (even) the unsafest.
Using the special characteristics of the ‘name’ estonia (and also estland)
Because the ‘est’ is already in the name of the country and ‘est’ is also in
the Estonia ‘welcome to’ logo > A simple solution with huge potential.
A playful and logical next phase of Estonian nation branding, while safeguarding
achieved results and enhancing prior branding and marketing investments.
What sets you apart, focus on that. Focus hard and stick to it.
A Volvo is safest, a Ferrari is fastest. And Estonia has the ‘est’ all for itself..!
Playful and logical concept
est
est
est
est
est
est
cool
kind
fast
small
mod
smart
estonia =
The possibilities are endless
easiest
smartest
longest
toughest
biggest
newest
greatest
chillest
proudest
funniest
prettiest
dearest
cleanest
hottest
blackest
whitest
finest
scariest
wisest
bravest
lowest
hippest
highest
sweetest
lightest
deepest
safest
healthiest
busiest
cosiest
warmest
coldest
happiest
weirdest
wildest
loveliest
also:
manifest
invest
modest
guest
etcetera
What’s creating the difference?
Essence: focus on uniquely Estonian assets.
 Unique musical styles: mass choirs to Winny Puhh, Maarja Nuut, EMF & Paiste
 Global impactful startups GrabCad, Transferwise, Skype, RealEyes, Lingvist, etc.
 Celebrating world heroes from Estonia like Arvo Pärt and Jaan Tallinn/Skype
 Digital government: e-residency, e-banking, Wi-Fi everywhere, cyber safety
 Most supermodels, e.g. Carmen Kass, Harleth Kuusik & talented Merilin Perli
 Wonderful nature, culture, slowest food, history, wildlife & lovely people.
So start to tell & share your authentic and meaningful stories.
Estonia USP: ‘e-state of mind’
Estonia offers a ‘state of mind’,
a philosophy that any country,
region or city state can follow.
e-Estonia truly inspires the world.
It’s a unique way of thinking and acting in
this modern digital age, being the est.
Going forward, creating a true legacy.
Flexible, adaptive and resilient:
just estonishing
Update of known nation brand assets
 Name: estonia with emphasis on est
 Simple pay off: ‘just estonishing’
- ‘just’ as a double meaning Estonian
- ‘estonishing’ as a new word for surprising
 Witty, positive and intriguing tone-of-voice
 Strong authentic images with a clear message
 Playful colors in harmony with main image
 And no more ice crystal pattern
Concept in visual examples
Visualizations of the campaign concept based on:
 Special touristic / country asset of Estonia: “our…”
 Unique business / global asset of Estonia: “the…”
 Interest of potential visitor / prospect: “your…”
Key: marketing is more than logos and slogans, it is about campaigning and
creating awareness in Estonia and create valuable engagement to
activate your brand to the right target audiences and key markets.
So: Eesti brändikontseptsioon! Here goes:
Distinctive, memorable & competitive!
Brand concept in campaign execution
Visualization of the concept in real life examples:
Life in Estonia magazine and Inflight magazine endorsements.
Key: connecting advertising message to corporate introduction text.
Making it simple but significant!
Current endorsement ‘Life in Estonia’
Proposed advertising in ‘Life in Estonia’
Create engaging Estonian web presence
The forward thinking country should have advanced
designed websites. High tech and high touch combined.
Responsive, adaptive and visually appealing.
And in harmony with the ‘est’ campaign, surprising and making
the online visitor curious!
Using clear and imaginative visuals, inspiring quotes from visitors
and promoting commercial package trips, fitting incentives,
pushing your nation’s events and a cool loyalty card proposition.
Key: aligning websites and newsletters
A logical improvement of the website is created for:
visitestonia.com
workinestonia.com
e-estonia.com
investinestonia.com
With a consistent navigation bar for all (inter)related websites:
On the homepage:
Connecting authentic storytelling to impactful videos and images.
e-Residency convincing online presence
Estonia is the first country to offer e-Residency.
So there is a first mover advantage. And the proposition
has to be explained and marketed rightly and powerfully.
The global introduction of the e-Residency program is a great
opportunity to use the -est campaign as an activation:
 Promoting the unique e-Residency program and in it’s slipstream Estonia.
 The Estonian government launched e-Residency to make Estonia bigger
 To grow it’s digital economy and market with new global customers.
And what e-Residency needs is a convincing, up-to-date and adaptive website!
e-Residency adaptive & responsive website
Support the portal: Investinestonia.com
“Constantly work on marketing the international image.”
Estonia is actively being introduced as an attractive country
for working in the framework of ‘Made in Estonia 3.0’.
Focus points of investment promotion website:
 Involving foreign direct investments and increasing the export
capacity of Estonian companies
 Improving awareness of Estonia and its trusted reputation
 Creating success stories of nation and exporting companies
 Introducing Estonian companies to exporters and international media
The communication platform for teamestonia could look like this:
Essential the portal: Workinestonia.com
“Estonia’s greatest resource is its people.”
According to the Estonian Entrepreneurship Growth Strategy
2014 - 2020 a number of clear marketing goals are defined:
 Marketing Estonia as a start-up destination
 Promoting Estonia as an attractive place to work and live in
 Promoting ‘made in Estonia’
Therefor the portal ‘workinestonia.com’ has to be of top quality
and is an important investment in Estonia’s future branding and
great storytelling is key. To facilitate inbound marketing process.
So make it work:
Estonia campaign activation proposals
Concept ideas of the estonia campaign concept for:
 Mobile media: #estonishing
 Eurovision song contest hashtag #est
 Domain name extension: .est
 Merchandising products
 Marketing through sports apparel
 Endorsement by third parties
 Public awareness campaigns
 In & outdoor media
 Promotion team and loyalty card
 EV 100 proposal ‘We are the est’
Involving the online & mobile est-fans
Social media is ideal to entice Estonian fans
to participate, show their ‘est’ and share.
The current social fan base is huge, use this!
The Estonian events are opportunities to create a
constant interest all year round, for example your
‘Festival of Colours’. Let them send their hippest
content and best reactions.
As an addition to ‘ShakeItToEstonia’ and ‘Epic Estonia’
campaigns, why not create your own Instagram
– Estonian style – using the ‘est’ related images:
est = c’est formidable
Idea: ‘est’ version aka
estagram.co will be a
repository for Estonian
fans from around the
world sharing their
own images based on
the word ‘est’ or the
abbreviation ‘est’ or a
language using the
word ‘est’ like in French,
Latin, Spanish, etc.
est is present in many
languages. Spot the est!
Eurovision song contest with #est
Branding through domain extension .est
Why not consider creating your own exclusive TLD,
Top Level Domain to spread the concept internationally:
.est
By exploiting yourself or outsourcing to third party the .est
domain extension the branding concept goes global! Sites like:
www.cool.est or www.smart.est have huge commercial potential
for Estonia. Reselling the right creates an interesting business case:
e.g. Colombia has millions users of .co domain extension.
Estonia has priority with ICANN Governmental Advisory Committee
to file for ownership of .est domain extension.
A big opportunity to fund the nation branding project!
Branding through domain extension .est
Merchandising & branding Estonia
The concept is easily transferable into playful, attractive
merchandising products and incentives with the charismatic
‘est’ brand(ing) and also has strong commercial appeal.
Adding to your national pride & creating joy.
Making Estonian fans your happiest brand
ambassadors and promoters:
at home and abroad, communicating
and living your brand promises.
For all your tourists, business partners,
Estonian fans anywhere and citizens alike.
For Estonian sportive participation
Design pattern/suit:
Anton Repponen
And giftwrapping e-residency in style
Endorsement by third parties
Artist impression of logo adoption.
Ideally the -est
thinking is picked
up by influential
third parties. In
this example the
media platform
best marketing.
Public awareness campaigns
The -est concept can also be used for general Estonian public
communication to raise attention to issues that impact society.
Reckless driving in Estonia issue can be adressed as such:
Branding events and outdoor media
Public space and out-of-home advertising are effective
communication tools to enhance the core message.
Follow the customer journey with the message:
be our guest
Branding on the Nordica plane
Branding at Tallinn Airport
Branding outdoor > on the bus
Branded loyalty card > for the guestonian
Branding loyalty > proud promoters
On brand presentation at tourism fairs
Entrepreneurship 2016 award branding
The Entrepreneurship business competition issued by EAS identifies
the greatest and most ambitious companies in five areas.
Winners will be announced on October 13 festive gala in Tallinn.
New the title of the 2016
Entrepreneurship award:
be our
greatest
company
Estonia upcoming celebrations EV100
Get ready to maximize opportunities for festive year 2018.
Estonians celebrate together 100 years ‘being the est’.
A festival theme is a great match:
 Centennial logo enhances the
est-campaign narrative
 2018 is ideal to focus on nation
branding extra push forward
with EU-presidency in the first
half of the year.
We are the est > EV100 event in style
Estonia nation branding concept
So focus on what makes Estonia really uniquely and memorable.
Be bold, brave and daring! Stand out Estonia and surprise.
An innovative yet simple branding concept and campaign to:
 Attract tourists, city explorers, trade, students & tech talents
 Invite new businesses, startups, investors, MICE organizers
 Strengthen existing businesses, exports and accelerate networking
 Enhance social media appeal and communicate cultural image of Estonia.
Plus multiple merchandising & monetizing opportunities to fund the
campaigning and promotions in full harmony with earlier brand
investments. One integrated concept as efficient and clever solution.
A visual way to wrap up the -est branding concept:
just estonishing
Eesti brändikontseptsioon
Aitäh!
Your country and people have inspired me to share these ideas.
This is my way of giving back – a token of appreciation.
From an Estonian fan and Dutch e-Resident. Ma armastan Eestit.
My aim is that the concept starts a valuable conversation.
Peter Kentie
peter@eindhoven365.nl
www.linkedin.com/in/peterkentie
* This –est concept is created in fall of 2014 and is time stamped by Benelux i-DEPOT.

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Estonia nation branding concept

  • 1. Proposal for Estonia nation branding An estonishing concept Presenting a contribution from a Dutch e-Resident with the aim to contribute to the public discussion of positioning and nation branding of Estonia. Peter Kentie Managing director Eindhoven365, responsible for marketing and branding of Eindhoven, The Netherlands.
  • 2. How do others see Estonia? Identity versus image versus ambition  Why should one care that Estonia (or Estland) exists?  How does Estonia differentiate itself from other countries  What contribution does Estonia make in the world?  And who really cares about your country?
  • 3. A true insight on brand.estonia.eu ..?
  • 4. Why do you want to brand a country? In a globalized world in which we now live, every place has to compete for share of mind, share of income, share of talent and share of voice. So challenge your weaknesses, set goals, create awareness, differentiate and raise your voice.* *Phonix place branding manifesto.
  • 5. How to be discoverable and impactful Key ingredients for effective marketing & communication  It’s all about impact. Global themes matter and local, (very) local differentiation combined with a crystal clear, strong, charismatic and impactful positioning.  What’s creating the real difference? What makes you stand out from the rest? When is it uniquely Estonia - and not Latvia, Finland or even Iceland?  So awareness and real-world impact is needed to achieve Estonia’s state ambitious goals.  Are you truly discoverable off and online… Google Translate automatically translates the word ‘Eesti’ wrongly and shamefully into ‘Ireland’ and/or ‘Africa’. Do something about it EAS, contact Google!
  • 6. Branding is about focus & consistency…
  • 7. How to be different and charismatic Nation branding according to expert Simon Anholt* “The reduction of a nation’s complexities into single, bite-sized stereotypes.” In other words: a nation brand is the mix of core characteristics that make a country distinctive, memorable and competitive. So what’s needed is an effective plus authentic positioning with an integrated campaign to communicate relevant Estonian assets. *Simon Anholt is the creator of the Good Country Index.
  • 8. Your ambition: put Estonia on the map
  • 9. Place branding & positioning process A place brand defines the image. Place branding is the process. “Places are, indeed, products, whose identities and values must be designed and marketed.” Philip Kotler, marketing guru.
  • 10. Estonia key objectives  Make Estonia a more attractive, a better place to live, work and visit. This means making it a better place also for Estonians (and by Estonians).  Attract more businesses and foreign direct investments to Estonia  Encourage recommendation (NPS) of Estonia and enhance nation’s self-esteem  Invite more tourists and increase spending per visit in Estonia  Communicate the greatness and culture that have come out of Estonia  Interest students to enjoy top of the world education in Tallinn and Tartu  Generate impactful, consistent and ‘viral’ brand positioning of Estonia  Create flexibility to develop tailored strategies for all relevant target groups  Capitalize on previous investments in branding, while:  Aligning all marketing/promotional activities into one integrated concept.  Estonia go for it, inspire the world!
  • 11. The opportunity is in the name: estonia The essence of this positioning and branding concept is: Let Estonia emphasize its uniqueness by being the fastest, the coolest, the wisest, the smartest and (even) the unsafest. Using the special characteristics of the ‘name’ estonia (and also estland) Because the ‘est’ is already in the name of the country and ‘est’ is also in the Estonia ‘welcome to’ logo > A simple solution with huge potential. A playful and logical next phase of Estonian nation branding, while safeguarding achieved results and enhancing prior branding and marketing investments. What sets you apart, focus on that. Focus hard and stick to it. A Volvo is safest, a Ferrari is fastest. And Estonia has the ‘est’ all for itself..!
  • 12. Playful and logical concept est est est est est est cool kind fast small mod smart estonia =
  • 13. The possibilities are endless easiest smartest longest toughest biggest newest greatest chillest proudest funniest prettiest dearest cleanest hottest blackest whitest finest scariest wisest bravest lowest hippest highest sweetest lightest deepest safest healthiest busiest cosiest warmest coldest happiest weirdest wildest loveliest also: manifest invest modest guest etcetera
  • 14. What’s creating the difference? Essence: focus on uniquely Estonian assets.  Unique musical styles: mass choirs to Winny Puhh, Maarja Nuut, EMF & Paiste  Global impactful startups GrabCad, Transferwise, Skype, RealEyes, Lingvist, etc.  Celebrating world heroes from Estonia like Arvo Pärt and Jaan Tallinn/Skype  Digital government: e-residency, e-banking, Wi-Fi everywhere, cyber safety  Most supermodels, e.g. Carmen Kass, Harleth Kuusik & talented Merilin Perli  Wonderful nature, culture, slowest food, history, wildlife & lovely people. So start to tell & share your authentic and meaningful stories.
  • 15. Estonia USP: ‘e-state of mind’ Estonia offers a ‘state of mind’, a philosophy that any country, region or city state can follow. e-Estonia truly inspires the world. It’s a unique way of thinking and acting in this modern digital age, being the est. Going forward, creating a true legacy. Flexible, adaptive and resilient: just estonishing
  • 16. Update of known nation brand assets  Name: estonia with emphasis on est  Simple pay off: ‘just estonishing’ - ‘just’ as a double meaning Estonian - ‘estonishing’ as a new word for surprising  Witty, positive and intriguing tone-of-voice  Strong authentic images with a clear message  Playful colors in harmony with main image  And no more ice crystal pattern
  • 17. Concept in visual examples Visualizations of the campaign concept based on:  Special touristic / country asset of Estonia: “our…”  Unique business / global asset of Estonia: “the…”  Interest of potential visitor / prospect: “your…” Key: marketing is more than logos and slogans, it is about campaigning and creating awareness in Estonia and create valuable engagement to activate your brand to the right target audiences and key markets. So: Eesti brändikontseptsioon! Here goes:
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  • 48. Distinctive, memorable & competitive!
  • 49. Brand concept in campaign execution Visualization of the concept in real life examples: Life in Estonia magazine and Inflight magazine endorsements. Key: connecting advertising message to corporate introduction text. Making it simple but significant!
  • 51. Proposed advertising in ‘Life in Estonia’
  • 52. Create engaging Estonian web presence The forward thinking country should have advanced designed websites. High tech and high touch combined. Responsive, adaptive and visually appealing. And in harmony with the ‘est’ campaign, surprising and making the online visitor curious! Using clear and imaginative visuals, inspiring quotes from visitors and promoting commercial package trips, fitting incentives, pushing your nation’s events and a cool loyalty card proposition.
  • 53. Key: aligning websites and newsletters A logical improvement of the website is created for: visitestonia.com workinestonia.com e-estonia.com investinestonia.com With a consistent navigation bar for all (inter)related websites: On the homepage: Connecting authentic storytelling to impactful videos and images.
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  • 56. e-Residency convincing online presence Estonia is the first country to offer e-Residency. So there is a first mover advantage. And the proposition has to be explained and marketed rightly and powerfully. The global introduction of the e-Residency program is a great opportunity to use the -est campaign as an activation:  Promoting the unique e-Residency program and in it’s slipstream Estonia.  The Estonian government launched e-Residency to make Estonia bigger  To grow it’s digital economy and market with new global customers. And what e-Residency needs is a convincing, up-to-date and adaptive website!
  • 57. e-Residency adaptive & responsive website
  • 58. Support the portal: Investinestonia.com “Constantly work on marketing the international image.” Estonia is actively being introduced as an attractive country for working in the framework of ‘Made in Estonia 3.0’. Focus points of investment promotion website:  Involving foreign direct investments and increasing the export capacity of Estonian companies  Improving awareness of Estonia and its trusted reputation  Creating success stories of nation and exporting companies  Introducing Estonian companies to exporters and international media The communication platform for teamestonia could look like this:
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  • 61. Essential the portal: Workinestonia.com “Estonia’s greatest resource is its people.” According to the Estonian Entrepreneurship Growth Strategy 2014 - 2020 a number of clear marketing goals are defined:  Marketing Estonia as a start-up destination  Promoting Estonia as an attractive place to work and live in  Promoting ‘made in Estonia’ Therefor the portal ‘workinestonia.com’ has to be of top quality and is an important investment in Estonia’s future branding and great storytelling is key. To facilitate inbound marketing process. So make it work:
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  • 63. Estonia campaign activation proposals Concept ideas of the estonia campaign concept for:  Mobile media: #estonishing  Eurovision song contest hashtag #est  Domain name extension: .est  Merchandising products  Marketing through sports apparel  Endorsement by third parties  Public awareness campaigns  In & outdoor media  Promotion team and loyalty card  EV 100 proposal ‘We are the est’
  • 64. Involving the online & mobile est-fans Social media is ideal to entice Estonian fans to participate, show their ‘est’ and share. The current social fan base is huge, use this! The Estonian events are opportunities to create a constant interest all year round, for example your ‘Festival of Colours’. Let them send their hippest content and best reactions. As an addition to ‘ShakeItToEstonia’ and ‘Epic Estonia’ campaigns, why not create your own Instagram – Estonian style – using the ‘est’ related images:
  • 65. est = c’est formidable Idea: ‘est’ version aka estagram.co will be a repository for Estonian fans from around the world sharing their own images based on the word ‘est’ or the abbreviation ‘est’ or a language using the word ‘est’ like in French, Latin, Spanish, etc. est is present in many languages. Spot the est!
  • 67. Branding through domain extension .est Why not consider creating your own exclusive TLD, Top Level Domain to spread the concept internationally: .est By exploiting yourself or outsourcing to third party the .est domain extension the branding concept goes global! Sites like: www.cool.est or www.smart.est have huge commercial potential for Estonia. Reselling the right creates an interesting business case: e.g. Colombia has millions users of .co domain extension. Estonia has priority with ICANN Governmental Advisory Committee to file for ownership of .est domain extension. A big opportunity to fund the nation branding project!
  • 68. Branding through domain extension .est
  • 69. Merchandising & branding Estonia The concept is easily transferable into playful, attractive merchandising products and incentives with the charismatic ‘est’ brand(ing) and also has strong commercial appeal. Adding to your national pride & creating joy. Making Estonian fans your happiest brand ambassadors and promoters: at home and abroad, communicating and living your brand promises. For all your tourists, business partners, Estonian fans anywhere and citizens alike.
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  • 72. For Estonian sportive participation Design pattern/suit: Anton Repponen
  • 74. Endorsement by third parties Artist impression of logo adoption. Ideally the -est thinking is picked up by influential third parties. In this example the media platform best marketing.
  • 75. Public awareness campaigns The -est concept can also be used for general Estonian public communication to raise attention to issues that impact society. Reckless driving in Estonia issue can be adressed as such:
  • 76. Branding events and outdoor media Public space and out-of-home advertising are effective communication tools to enhance the core message. Follow the customer journey with the message: be our guest
  • 77. Branding on the Nordica plane
  • 79. Branding outdoor > on the bus
  • 80. Branded loyalty card > for the guestonian
  • 81. Branding loyalty > proud promoters
  • 82. On brand presentation at tourism fairs
  • 83. Entrepreneurship 2016 award branding The Entrepreneurship business competition issued by EAS identifies the greatest and most ambitious companies in five areas. Winners will be announced on October 13 festive gala in Tallinn. New the title of the 2016 Entrepreneurship award: be our greatest company
  • 84. Estonia upcoming celebrations EV100 Get ready to maximize opportunities for festive year 2018. Estonians celebrate together 100 years ‘being the est’. A festival theme is a great match:  Centennial logo enhances the est-campaign narrative  2018 is ideal to focus on nation branding extra push forward with EU-presidency in the first half of the year.
  • 85. We are the est > EV100 event in style
  • 86. Estonia nation branding concept So focus on what makes Estonia really uniquely and memorable. Be bold, brave and daring! Stand out Estonia and surprise. An innovative yet simple branding concept and campaign to:  Attract tourists, city explorers, trade, students & tech talents  Invite new businesses, startups, investors, MICE organizers  Strengthen existing businesses, exports and accelerate networking  Enhance social media appeal and communicate cultural image of Estonia. Plus multiple merchandising & monetizing opportunities to fund the campaigning and promotions in full harmony with earlier brand investments. One integrated concept as efficient and clever solution. A visual way to wrap up the -est branding concept:
  • 88. Aitäh! Your country and people have inspired me to share these ideas. This is my way of giving back – a token of appreciation. From an Estonian fan and Dutch e-Resident. Ma armastan Eestit. My aim is that the concept starts a valuable conversation. Peter Kentie peter@eindhoven365.nl www.linkedin.com/in/peterkentie * This –est concept is created in fall of 2014 and is time stamped by Benelux i-DEPOT.