Erin Sullivan is a UX designer based in Chicago, IL. She has a background in communications and experience in education, healthcare, and logistics. Her portfolio includes case studies for a medical terminology app and a healthcare app for managing anxiety. She has skills in user research, information architecture, prototyping, and usability testing.

1. 773-318-3955
eesullivan12@gmail.com
https://sullivanerin.com
Chicago, IL
C O N T A C T P R O J E C T S
P R O F I L E
S K I L L S
W O R K E X P E R I E N C E
Teacher
Fran Center | 2021-2022
Taught English Language Arts materials to 60 middle school students daily
Created unique and engaging classroom lesson plans, individualized lessons,
and conducted one-on-one tutor sessions while incorporating technology
Monitored student success through i-Ready diagnostic testing and classroom
scores
E D U C A T I O N
E R I N S U L L I V A N
U X D E S I G N E R
Care Partner
Renewal Care Partners | 2017-2020
Planned and executed daily events with cognitively impaired clients to promote
engaging and dynamic activities
Assisted with medical reminders/documentation, housekeeping, transportation,
communication needs, and physical therapy
Ensured safety, well-being, and satisfaction of all clients and their case
management team
Operations Coordinator
Fooda | 2016-2017
Facilitated communication between corporate clients and restaurants to
establish successful food delivery services
Scheduled over 70 driver's routes and restaurant pickups daily, recruited and
interviewed qualified candidates through extensive sourcing of resumes and
networking, and responded to customer service inquiries
Established timely delivery services, trust of clients, and strong communication
habits within operations team
Graduate Assistant
Communications Department, NEIU | 2015-2016
Conducted department projects with staff members and aided in their academic
research
Composed and published articles, columns, and journals for the department
paper, tutored students one-on-one, and networked with alumni
Warranted punctual deliverables, aided students with writing techniques, and
advanced research projects
UX/UI Design Certification
CareerFoundry, 2023
M.A., Communication Studies
Northeastern Illinois University, 2017
B.A., Communication Studies
Northeastern Illinois University, 2015
MedPal Case Study
CareerFoundry | 2022-2023
Applied a mobile-first approach and designed a responsive web app to manage
healthcare for individuals with anxiety including: tracking health metrics, writing
notes for medical appointments, and chatting with mental health professional
Engaged meaningful information architecture, collected and analyzed qualitative
and quantitative data though card sorting and created intuitive designs and
prototypes through user testing and an iterative design process
MedDeck Case Study
CareerFoundry | 2022-2022
Created a medical terminology vocabulary learning app utilizing a user-centered
design process
Conducted competitive analyses, user interviews and surveys to gather data and
develop personas and user flows
Curated low-fidelity wireframes, prototypes, and conducted usability tests
UX designer with a highly interdisciplinary
background in communications.
Experience in problem solving across
multiple industries including: logistics,
geriatrics, and education. Highly adept at
communicating complex concepts,
collaborating ideas, and crafting creative
solutions.
User Research
Competitive
Analysis
User Personas
Information
Architecture
Wireframing
Prototyping
Usability Testing
Visual Design
Figma
Balsamiq
Optimal
Workshop
Marvel
Miro
InVision
LucidChart
Canva