How to build an e-portfolio is outlined in the following steps: 1. Planning involves determining when training is needed, such as monthly or when new processes are implemented, and identifying the target audience like trade unionists or customer service agents. 2. Implementation involves using various training programs and materials like presentations, brochures, and videos during in-person or online sessions held in locations such as training rooms or airports. 3. Evidence of learning is collected through evaluations, certificates, records, and feedback to assess the impact on trainees' job performance and satisfaction of customers.

1. How to build an e-portfolio
PLANNING
INTRODUCTION
I am Axinte DanaAnca,I am workinginCivil Aviation,TAROM– RomanianNational Airlines,asan
expertadviser
WHEN?
Everymonthor everytime somethingnew isimplemented(whenisneedit),alsothereare many
evaluationsincluded.
WHAT?
- Methodology,strategiesof learning,modules,practices,
FOR WHOM
- Trade unionistforyoungpeople,youthsection,check-inagents,handlingagents
WHERE?
- a large room inthe companyspecialisedforthiskindof training
- airport
- trainingcenter
IMPLEMENTATION -
- activitytrainingincludingspecialprogramsusedinmyare activitysuchas SITA,LIAISON
- active participationof the students of the learntmethodology
- brochures,flyers,flashmobes
- programsused as PPT
-
EVIDENCE
Personal evidence
- the bestresultintheirdailyactivitysuchasthe satisfactionof the passengers,forinstance
Professionalevidence

2. - the accreditationreceivedbasedonthe learningprocess
- diploma
- trainingrecords
- writtenwork
- questionnaires
- the good calificationsresultedforthe bestpractisesthattheyhave obtainedlately
- the videomaterial used (during)onthe learningprocess
REFLECTING
- verbal andnon verbal communication
- findthe relevantcontentmatterforthe training
- usingsocial mediafore-learning,forindividualizethe learningexperienceforthe learner
- the productivityof the applicationsisalsoessential
- learnhowto manage ownknowledge bygrouping
- creatingownvideosfortraining
- collaboratingandcreatingeffectivelessonsandassignmentsindigitalnetwork
- developing an intercultural learning process
- establish the objectives of the organizational development plan
- motivation, as being an important tool to help the students
SKILLS– goodcommunication
- to be able gatheringall the informationandthenclaryfingitforthe personbeingcoached
- self confident
- determination,willpower
DIFFICULTIES
- howto structure the content,the material
- have to improve organisational ideas,theirpriority
- the tone of the voice,speakingrearelyisveryessential
- time limit
- lack of clarityof the ideas
- loose control
OVERALLAPPRECIATION
- gratitude andspecial thankstothe coach