1. CUSTOMER CARE AND SALES MODERATOR
I wish to devote my skills and know-how to a high standard company whilst working within a
framework that will lead me to foster professional perfection whilst efficiently completing my duty.
CERTIFICATES AND TRANINGS
 2005-2006 : General certificate of advanced education (scientific branch)- Modern College of
VRIDI CITE (ABIDJAN, IVORY COAST)
 2007-2010 : Entrepreneurship and development of commercial activities
 March-May 2010 : First Aid (First aid gestures) RED CROSS littoral section Douala – Cameroon
 2010-2011 : Driving car training - Le president driving school Yaoundé-Cameroon
 21-27 June 2011 : Training in booking and sales of air flight tickets on Galileo Software
 June-Déc.2011 : Training on project framing and management - Cabinet PEFADEC – Douala –
Cameroon
 2011-2012 : English Language training - American Linguistic Centre
 2012 : Training in marketing and sales (Evening classes) ISEM Cameroon
PROFESSIONAL EXPERIENCE
 ASEP CAMEROUN Contact 00237 656275272 (2011 till now)
Activity Unit: telecommunication service retailing company Position: Cashier
Duties:
 Establish cash forecasts
 Assemble cash per unit currency
 Check the letters settlement
 Proceed to the third party settlement
 Establish monthly bank statements for disbursement operations
 Treat and periodically produce cash statements (monthly report)
 Assist in the account entry statements
 Classify and archive documents.
 FreelanceCompany guest stewardess for the following companies (2010-
2011)
1 Company: BRITISH AMERICAN TOBACCO (Tel 00237 6 22 21 08 75)
- Sales promotion of « Benson » cigarettes brand
- Implement and Foster the sale promotion principles within the company
2 Company: GUINNESS – CAMEROON (00237 6 33 40 25 07 / 00237 6 33 40 28 41 / 00237 6 33
40 70 00)
 Project and plan for the Smirnoff brand launching sale plan in Cameroon‘( Smirnoff is
Ambassador Brand’ of GUINNESS CAMEROON S.A breweries)
 Project and plan for its marketing throughout the country
 Stimulate GUINNESS brewery stuff request on market ,
 Activate and animate GUINNESS products sales points
 Establish the stocks statement and monitor sales point supply processes.
Name : Ngo Nyemeg
Surname :Elise
Marital status : Married
Visa status : Husband visa
Contact : 055 760 9545
E Mail : elise889@yahoo.fr
Location : Dubai - Al Nahda
Motto : Leadership and social development

2. 3 Company: BIOPHARMA (Contact 00237 633 37 53 77)
 Official Launching of « B Light » brand bio medical stocks in Cameroon
4 Institution : French Embassy/ Ministry of high education
 Event « campus – France » (International fair for academic studies promotion in France)
5 Company: SNS MOBILITY
 Official launching of activities and presentation of associated communication products
6 Institution: GICAM ( Groupement inter patronal du Cameroun)
 Company Day event promotion
 ZOUHAIRA BUSINESS COMPANY - IVORY COAST (2007-2009 )
Activity Unit: Paramedical Position: Customer care
Missions:
 Manage the supply depot of LNH branded products
 Follow the customers Porto-folio (High whole sales, Medium whole sales and retailers in
Abobo Sector – Ivory Coast)
 Advising clients on products
 Conduct Order processing and billing of purchase costs
 Home Physical and telephone customers
 Manage Customer complaints (Record - Treatment - Monitoring )
 Manage The commercial documents ( Receive , file, classify and archive)
 Develop Communication (Catalogues management, coupons advertising on stands ....
 Developed sale network for food supplement branded LHN/FOREVER in Abidjan Ivory
Coast
 Animate presentation and sponsoring conferences
 Organize network meeting
 Keep and animate the stands of product presentations ( Fairs ... )
 SARAFINA AGENCE - IVORY COAST ( 2006 – 2007 )
Activity Unit: Hospitality and restaurants Position: Stewardess
Missions:
 Manage VIP during national and international meetings
 Food service control and delivery through trained stewardess services
 Hall management and VIP direction throughout national and international events
 Coordinate the pre check-up of communication devices before and during the event
SOCIAL AND CARITATIVES ACTIVITIES
(2009-2010: “AS- DREPASO “Sickle Cell persons Association creation in Cameroon)
Activity Area: Social Health promotion Position: President Founder
Missions:
 Establish documents relevant to the legal existence of the association
 Search for local Partner to support her operation
 Develop strategies and operational action plan
September 2009: Creation of the association "AS- DREPASO "(solidarity with sickle cell patients) in
IVORY COAST
Activity Area: Social Health promotion Position: President Founder
Missions:
 Establish the West Africa Antenna based in Ivory Coast
 Establish legal documents relevant to the association creation and life
 Search local support and operation partners

3. ADDITIONAL SKILLS AND TALENTS
 LANGUAGES SPOKEN WRITTEN
 French : GOOD EXCELLENT
 English : limited AVERAGE
 COMPUTER LITERATE
 Good mastery of office suite (word, Excel, Power point,)
 Amadeus and Galileo booking and sales software
References available upon request
CV updated: 11/01/16 Availability: Immediate Work timing: Full time Mobility: National & international