RSolutions Complete Catalogue 2020

RSOLUTIONS
Your Requirement, Our Commitment
CATALOUGUE

Index
 About RSolutions 1-2
 Our Mission
 Business Philosophy
 Awards & Achievements
 Why RSolutions ?
3
4
5
6
 Our Offering 7-8
 Web Services
 Web Solutions
9
10-11
 Domain Services
12
13
14
15-16
 Domain Registrations
 Domain Renewals
 Domain Transfers
 Domain Forwarding
 Hosting Services
17-18
19-20
21
22
23
 Shared Hosting
 Co-Location
 Dedicated
 Virtual Server (VPS)
 Cloud Server
 Professional Email 24-26
 Web Security
27-32
33-34
35
 Secure Socket Layer (SSL)
 Site Lock
 Website Scan & Protect
 Online Marketing
36-37
38
39
 Pay Per Click (PPC) Advertising
 Search Engine Optimization (SEO)
 Social Media Marketing (SMM)

Index
 Our Offering
 Online Marketing
40
41
 Leads Generation
 Email Marketing
 Web Solutions
 Payment Gateway Services
 Product Solutions
42-48
49-50
 Integrated HR Suite of Applications (eHR Suite)
 HR Intranet Solution (eHRIntranet)
 Learning Management Solution (eLearning)
 Claim Processing Solution (eClaims)
 Outstation & Overseas Travel Management
(eTravel)
 Local Conveyance Management Solution
(eConveyance)
 Performance Appraisal Management Solution
(eAppraisal)
 Internal Requests Management Solution
(eRequisition)
 Meeting Room Reservation Solution (eMRR)
 Helpdesk Management Solution (eHelpdesk)
 Asset Management Solution (eAsset)
 Document Management Solution (eDMS)
 Sales Automation Solution (eSAS & eMIS)
 Finance Management Solution (eFinance)
 Employee Self Service Management Solution
(eESS)
 Library Management Solution (eLibrary)
 Internal Recruitment Management Solution
(eRecruitment)
51-52
53-56
57-58
59-60
61
62
63
64
65
66
67
68
69-70
71
72
73
74

Index
 Our Offering
 Product Solutions
 Exit Process Management Solution (eExit)
 Extranet Management Solution (eExtranet)
 Order Management Solution (eOMS)
 Content Management Solution (eCMS)
 Car Web Showroom Management Solution
(eShowroom)
 School Management Solution (eSchool)
Clinic Management Solution (eClinic)
 Customer Relationship Management Solution
(eCRM)
 Car Service Tracking Solution (eService)
 Online Magazine Management Solution
(eMagazine)
 MRP Solution (eBizPro)
 Property Management Solution (ePMS)
 Shopping Portal Solution (eShopping)
 Feedback Management Solution (eFeedback)
 Item Code Creation Management Solution
(eProducts)
 Warranty Tracking Solution (eWarranty)
 Property Portal Solution (eProperty)
 Apartment Management Solution
(eApartment)
 eTools
(Productive Tools for Various Industries)
75
76
77-78
79-80
81-82
83-84
85
86-87
88
89
90-91
92-93
94
95
95
96
96
97
98

Index
 Our Offering
 Enterprise Solutions
 Consultancy Services
 IT Sourcing
99-100
101-105
106
 Our Partners
 Microsoft Office 365
 Google
 Soffront
 Rediff Mail Enterprise
 Net4India
 Connoiseur
 STEMulation
 Reachwell
 Eyeris
107
108
108
109
110
110
111
112
113-114
 RSolutions Learning Academy
 RSolutions Design Studio
 Industry Verticals
 Our Clientele
 Contact Details
115-118
119-121
122-123
124
125

About RSolutions
RSOLUTIONS started off as an IT Solutions provider in Bangalore,
India, in January 1999, in a modest way, and has grown steadily
since then foraying into various domains like Custom Software
Development, E-Commerce, Customer Relationship Management,
Learning Management Solutions, Multimedia, Portals, Web-
applications Development and Business Applications.
RSOLUTIONS was established by Badal Raja, having a prior
experience of working with various Technology companies. The
company was created with the objective of providing optimized
and cost-effective IT solutions, and committed to putting a smile on
our customer’s faces.
1
That's why our brand's mission statement reads as:
Your Requirement Our Commitment. Our long-term vision is to
bridge the gap between Technology capabilities and User
experience.

RSOLUTIONS has been increasingly working with the latest and
leading-edge technologies. This has been instrumental in the
company evolving from a provider of solutions for SMEs, to
developing solutions for high-technology companies and new
market segments. Some of them being: distribution, business
automation, and B2B, B2C e-Commerce. Having implemented more
than 1200 projects since its inception, RSOLUTIONS is poised for
growth into newer horizons and ensuring premium services to its
growing list of clients.
RSOLUTIONS has combined technology expertise with innovation,
and caters to multinational corporations, large and medium sized
organizations, and the domestic market - providing value-added,
and innovative IT solutions in a dynamic business environment.
At RSOLUTIONS, it is a perennial commitment to ensure clients are
not just 'satisfied' but also 'delighted'. Because, we believe, that is
what will help us achieve excellence in what we do and raise the
bar for employees, consultants, vendors and other stakeholders in
our business.
2

3
A Wide Spectrum of Offering
Our service offerings are diverse
and cater to various industry
verticals such as Education,
Manufacturing, Fashion,
Telecommunication Services,
among others.
Our consulting engagements vary from a few person-months of
effort to as many as several person-years of effort.
Our Mission
The mission statement
‘ Your Requirement. Our Commitment.'
reflects RSOLUTIONS's long-term vision
and commitment to bridge the gap
between Technology capabilities and User
Experience.
RSOLUTIONS will strive relentlessly to achieve this, by:
 Keeping its clients on the leading edge of Information
Technologies that add significant value to their business.
 Creating a long-term relationship with every partner by
combining innovative and cost-effective solutions, with a solid
base in support and maintenance.

4
RSOLUTIONS will strive relentlessly to achieve this, by:
 Educating every client and helping them to quickly adapt their
business models to new opportunities available through the
Internet.
 Constantly adapting and broadening its range of services to
reflect future needs of customers.
 Closely listening to clients'/customers' requirements and
provide customized and optimized solutions that will delight
them.
Business Philosophy
RSOLUTIONS aims to thoroughly understand our client's industry,
offerings and business models, in order to establish clear and
reasonable goals and objectives, for creating innovative, cost-
effective and scalable solutions for their organization. From non-
profit organizations to large corporates, we have the expertise and
capability to develop solutions that are uniquely suited to their
Business goals as envisaged by their Business Plans. This way,
RSOLUTIONS will strive to integrate the solution into the
organization's business model and maximize return on their IT
investments.

5
Awards & Achievements
The company has been received the
“Business Excellence Award for the most promising Web
development company” for two consecutive years.

6
Why RSolutions ?
As a company, what differentiates us from other mid-sized IT
Solution providers is the consistency with which we have been
adding value to our clients’ business.
 As a 21+ year old company, we have adequate exposure,
knowledge and capability around – Technology, Business
Processes and Quality standards. Which means, you are in
safe hands!
 We have executed over 1200+ projects of various sizes, for
clients from different industries, Most of our clients are MNCs,
and Market Leaders in their respective domain, who like to
work with us time and again. They consider us as their
preferred partners for delivering consistent solutions to their
requirements.
 We do not try to deliberately overwhelm you with Complex
Terminologies, and keep the talk simple, straightforward and
centered around tangible benefits of the solution.
 We are not just Technology enablers, but a One-stop
Technology Partner, who along with providing Solution
Development and services, can take up any other activity /
challenges to help you achieve your needs.
 We currently operate from Bangalore and have total of 1500+
sq. ft. of operational space. This space is separate into 2
locations; one for communications and other for operations.
 We have currently 10 employees on our rolls and have over
25+ people working on various capacities on contract with us.
We can scale up as and when required based on the
requirements.

7
Our Offering
"Unleashing a Web-full of Solutions“
RSolutions has the right people and tools to ensure the success
of your web-based initiative. We provide a full range of skills
needed to direct and deliver a successful solution, including
strategic direction, business analysis, management, and
application development and systems integration. We place a
high premium on understanding your business model and work
at offering a range of solutions that you can select from. In some
cases, we even define the business model for you.
We've been in the business of Internet applications for the past
20+ years and our services include Internet solutions, custom
software development, web design and web application
development, web enabling legacy systems, technical support
and maintenance of web applications.
RSOLUTIONS expertise extends to
the complete realm of meaningful IT
Solutions that not only add a new
dimension to its clients’ web
presence and performance, but also
foster measurable results.

8
Web Services
Our Offering
Web Solutions
Enterprise SolutionsProduct Solutions
Consultancy Services IT Sourcing

9
Web Services
If you take steps to create your company website.
You can pull in visitors to your website by optimizing visibility of
your website with SEO (Search Engine Optimization) process. SEO
can increase the number of inbound links - links your website
receives from other web pages - which indicates the popularity or
importance of your website.
Blogging - By including a link to your
website, you can draw in new visitors
from a source that likely gets much
more traffic than your website.
You can set an astonishingly little budget for internet advertising,
for example. Your main focus should be conversion so you get the
best ROI possible. The search engine will help you get your ad in
front of your target market, wherever they might be looking on the
Web.
You've already worked hard to get people there.. so retarget them
to come back to make sure you're not throwing away that money
you've already spent.
Focus on building connections with your potential clients in order
to gain positive reviews and word of mouth recommendations.
Social media is a great tool for customer service inquiries and real-
time communication in a crisis.
Creativity is our innate
trait

10
Web Solutions
"Devising an ultimate medium“
In a globalized marketing environment, the web with its inherent
characteristics like infinite reach for message dissemination,
operational efficiency and minimal maintenance, is an ideal
medium for targeting and transacting your products/services
across the globe.
RSOLUTIONS, which is committed to customize web applications in
conformity with its clients’ business models and requirements, has
the competence to develop and implement cost effective, high-
quality, mission-critical web solutions for businesses

11
Web Solutions
RSOLUTIONS provides the following solutions and services
under this category.
 Domain Services
 Domain Registrations
 Domain Renewals
 Domain Transfers
 Domain Forwarding
 Hosting Services
 Shared Hosting
 Co-Location
 Dedicated
 Virtual Server (VPS)
 Cloud Server
 Professional Email
 Professional Email
 Microsoft 365
 Google Apps (G Suite)
 Web Security
 SSL
 Site Lock
 Website Scan & Protect
 Online Marketing
 Pay Per Click (PPC) Advertising
 Search Engine Optimization (SEO)
 Social Media Marketing (SMM)
 Leads Generation
 Email Marketing

12
Domain Registrations
Register a Domain today!
Whether you are a business owner or you work for a company or
you are planning to move your blog from a free blog service to a
personal domain, registering a domain name is extremely vital.
It is your Online Name/Identity that says who you are and
differentiates you from others. Choose a domain name that is
informative yet precise to maximize its effectiveness.
RSolutions works with India’s leading ICANN and .IN Accredited
Domain Name Registrars for registering Domains (.com, .in and 40
more domain extensions) at highly competitive rates.
Every Domain Name you register comes with free Sub Domains,
Free Domain/URL Forwarding, Free Domain Theft Protection, Free
DNS Management, Free Support and Free Domain Privacy
Protection (coming soon).
In case of any query related to our domain services
Call us: +91-9844018630 / 9900098630 / 8032902415
Mail us: enquiry@rsolutions-india.com (or)
Please visit: www.rsolutions.in

13
Domain Renewals
It is recommended that the
Domain name is renewed well in
advance before its Expiry Date.
You thought long and hard about
the perfect Web address for your
business.
It might be your name, your business name or a description of
your services.
Whatever it is it’s how your customers find you online and it's the
cornerstone of your online Web presence. Renew your domain
names today with us to ensure this critical asset remains part of
your business portfolio.

14
Domain Transfers
RSolutions offers the most simplest and hassle-free domain
transfer process. To transfer a domain from your old registrar, you
just need to provide us with domain name and we will take care of
the rest of the process.
RSolutions can help in transfer your domain
it's fast, simple, and risk-free!

15
Domain Forwarding
Drive all of your traffic to your main Web page
Domain forwarding, also known as Web address forwarding, allows
you to redirect multiple domain names to a single Web address.
Think one domain name is enough for your online business? You
may be surprised to learn that you can boost your website's traffic
by registering alternate versions of your primary domain name
including multiple extensions, misspellings and common typos.
Domain forwarding is simple to use and doesn't require technical
expertise. Simply type in the address where you want the domain
forwarded.

16
Domain Forwarding
Features
Simple
Type in the primary Web
address you wish to use for
the domain name redirect.
We do the rest.
Professional
With our masking feature,
you can use domain
forwarding to redirect
visitors to another Web
address without them seeing
a change in their browser
window.
Effective
By registering alternate
versions of your Web address
and using a domain name
redirect to send traffic to
your primary Web address
you can potentially boost
your online brand
recognition and increase
traffic to your site.
Affordable
Forwarding multiple domain
names to a single website is
far more economical than
creating and maintaining
multiple websites. Also,
domain forwarding does not
require you to make changes
to your current website.
Smart
Protects your brand by thwarting competitors
who want to invade your space. A domain
name redirect can help your business
accomplish a variety of goals while saving
time and money.

Shared Hosting
17
Daily Malware Scans and Ongoing Backups to
Protect Your Site
Hosting (also known as website hosting or Web hosting) is the
business of housing, serving, and maintaining files for one or
more websites. In a sense, you rent space on a computer to
hold your website.
After you choose the best domain name to
represent your website, it’s time to choose
the right web hosting provider. You want
website hosting that is reliable, with storage
space that can grow as your website’s traffic
grows. You also want hosting services that
come with exceptional customer service.
RSolutions provides you with hosting package to give you the disk
space you need, while ensuring your information is well-protected
with our malware scanning. As your website traffic grows, our
advanced hosting services packages are designed to give you
unlimited disk space, preventing common hack attempts, and even
adding a layer of SSL security protection.
Choosing RSolutions for your web hosting services provider is a
smart business solution. We’re here to help you choose the right
web hosting package for your website, and to give you great
customer service all along the way. We also make it easy to upgrade
to professional and premium hosting as your website acquires
more and more business. Leave the hosting to us – so that you can
get back to your business.

Shared Hosting
18
Host your own professional website
RSolutions offer you diverse
hosting packages, each designed
to meet specific business
requirement. Each hosting
package allows you to set up your
website effortlessly and manage
it effectively with the help of our
web based user friendly Hosting
management Interface.
We can offer you Windows or Linux Hosting with a database of
your choice. We offer Uptime Guarantee of 99.9% and many add on
applications. Our Web Hosting Solutions are ideal for personal,
small and medium business. We also offer dedicated server and
virtual dedicated servers as they are ideal for users/ businesses
who want to upload multiple websites or maintain a higher level of
security for their web applications. You can also build your own
server with your custom made configuration as this would give you
the flexibility to have a server as per your specific needs.
In case of any query related to our hosting services
Call us: +91-9844018630 / 9900098630 / 8032902415

Co-Location
19
A Co-Location provider will rent out space in a data centre in
which customers can install their equipment, but will also provide
the power, bandwidth, IP address and cooling systems that the
customer will require in order to successfully deploy their server.
Colocating the server gives you the greatest flexibility. You get to
choose the hardware configuration of the server and the software
that goes on it. The hosting company maintains the connection to
the Internet and deals with environmental details such as
uninterruptible power supplies (UPSs), fire controls, and air
conditioning. On the other hand, you're responsible for that
server's upkeep.
So colocation is more expensive than managed webhosting, and
your physical access to your equipment is limited by the
datacenter’s business hours and its physical distance from you. It is
imperative to choose a colocation host that is reasonably nearby,
and there will be special considerations if there is a possibility of
the business moving.

Co-Location
Depending on how often you access the equipment, increased
distance will greatly affect the value of the current service
agreement. There is also the option to pay the datacenter to
manage the equipment, but that requires significant additional
costs.
Nevertheless, there are very real advantages to colocation, and in
the right situation, these advantages can greatly outweigh the
disadvantages discussed above. Perhaps the biggest advantage is
bandwidth and associated costs. The best colocation datacenters
have multiple backbones with redundancies that allow for
extremely reliable, high-speed connections. Since the client only
pays for usage, this provides all the advantage of a T1 connection
without the vast overhead.
In addition, colocation datacenters tend to offer power protection
that is unrivaled save by the largest corporate facilities. Power
services include redundant power lines, onsite backup generators
and multihomed networks. Furthermore, colocation facilities have
specialists on site and a stock of spare parts so that when failure
does occur, they can rectify it quickly. This allows for a true
guarantee of 99.99 percent uptime or higher, which is often
promised but not realistic in a managed environment.
20

Dedicated Hosting
21
Dedicated hosting is a hosting configuration in which a server is
devoted to a single organization or for a single purpose, such as a
website. This is in contrast to shared hosting, in which a server
acts as a host to multiple clients.
A dedicated hosting plan means that your website is the only site
hosted on the server. Bandwidth or Disk Space: With shared
hosting, the amount of disk space and bandwidth you are allotted is
limited because there are others sharing the server. You will be
charged if you surpass you allotted amount.

Virtual Server
22
A virtual private server (VPS) is a virtual machine sold as a
service by an Internet hosting service. A VPS runs its own copy of
an operating system (OS), and customers may have super user-
level access to that operating system instance, so they can install
almost any software that runs on that OS.
Virtual private servers are different from dedicated servers in that
instead of running one hosting account on one computer/server,
virtual private servers share a single server. This may cause one to
wonder what the difference is between a VPS solution and a
shared web host.

Cloud Server
23
The term "cloud computing" is
everywhere. In the simplest terms,
cloud computing means storing and
accessing data and programs over
the Internet instead of your
computer's hard drive. The cloud is
just a metaphor for the Internet.
Cloud servers can be configured to provide levels of performance,
security and control similar to those of a dedicated server. But
instead of being hosted on physical hardware that's solely
dedicated to you, they reside on a shared “virtualized” environment
that's managed by your cloud hosting provider.
A major difference between a VPS and a private cloud is the
location of the hardware.
A virtual private server is generally hosted at an off-site, third-
party web hosting provider. A private cloud is situated on site or at
a data center you own.
A cloud server is a virtual server (rather than a physical server)
running in a cloud computing environment. It is built, hosted and
delivered via a cloud computing platform via the internet, and can
be accessed remotely. They are also known as virtual servers.

Professional Email
24
Make a professional impression with every email
you send.
With a Professional Email account, you get the email functionality
you want at a price you can afford. It's a custom email address that
reinforces your brand, enhances your professional image and makes
it easy for clients and prospects to remember and pass along. This
instant online credibility creates a positive first impression, which is
critical online.
With Professional Email, you can make sure every email sends a
professional message - something free email providers like
Yahoo!®, Gmail™ and Hotmail® aren't likely to convey.
Plus, you get all the great features
you need to manage your day-to-day
communication and schedule.
Folders allow you to quickly
organize your email by simply
dragging and dropping your
messages into the folders you create
Calendar, task lists and address book are conveniently integrated
right into your Professional Email webmail interface. These tools
help you manage your time to ensure that you never miss an
important appointment, manage your "To Do" list electronically, and
always keep important contact information up-to-date. But
Professional Email doesn't stop there. It's packed with even more
features to help you keep the lines of communication open.

Professional Email
25
 Standard Email (r-Pro) – Ideal for Small Businesses.
 Advanced Email (e-Pro) – Ideal for Large Businesses.
Professional Business Email.
Microsoft ® Office 365
 Email Essentials - Professional email that uses your domain; 5 GB
email storage.
 Online Essentials - Online versions of Office, including Excel,
Word, PowerPoint and more; Professional email that uses your
domain; 1 TB secure online storage for documents and files.
 Business Premium - Includes new Office 2016 installed on up to 5
PCs or Macs per user; Online versions of Office; 1 TB secure online
storage for documents and files. Professional email that uses your
domain.
Business Email.
Promail (For Professional / Small Offices)
Bizmail (For Medium Size Business)
Office 365 Business Essentials (For Large & E-commerce Business)
Enterprise Email& Dedicated Email Server
Bizmail (For Medium Size Business)
Office 365 Business Essentials (For Large & E-commerce Business)

Professional Email
26
 Your Office anywhere - With Office 365 Business, familiar tools
like Word, Excel, PowerPoint, and Outlook are available where and
when you need them.
 Collaboration simplified - Since your files are stored online, you
can share them with anyone, even co-author, in real time. No matter
where you are.
Always-up-to-date tools - OneDrive for Business stores files
online, so they’re always in sync and up to date. Office applications
are always the latest version too.
 Connect - Reach your colleagues wherever they are. (Gmail,
Calendar, Google+, Hangouts Meet)
 Create - Everything you need to bring your project to life. (Docs,
Sheets, Forms, Slides, Sites, Keep)
Access - Store files and find what you need instantly. (Drive,
Google Cloud Search)
Control - Manage users, devices, and data securely and easily.
(Admin, Vault)
In case of any query related to our professional email services
Call us: +91-9844018630 / 9900098630 / 8032902415

Secure Socket Layer (SSL)
27
Online security is essential to conducting business online — and it's
foremost in the minds of your customers. Because virtually anyone
can build a website and offer products for sale online, customers
may wonder why they should trust your website. Whether your site
accepts online payments or collects customer information via forms,
taking steps to show your visitors that your site is legitimate and
safe is vital to the success of your business.
Ecommerce security cannot be an after-thought in your business
plans. Today's savvy online shoppers look for the visual cues
provided by SSL Certificates, such as the closed padlock and the
"https".
If you've taken the time to build a website you'll want to ensure it's
always available and free from vulnerabilities with the site
monitoring service. Providing the appropriate website security
instills confidence and trust, improves your visitor's experience, and
keeps them coming back — ultimately increasing sales both online
and off. SSL (Secure Sockets Layer) is the transaction security
protocol used by websites to protect online communications. The
most common use of SSL is to provide protection for confidential
data, such as personal details or credit card information, entered
into a website.

28
What is an SSL Certificate?
Give Your Customers Peace of Mind Make your site secure with a SSL
Certificate. • Up to 255 bit Encryption • Secured Trust Seal
Secure Socket Layer (SSL) is a protocol developed by Netscape in
1996 which quickly became the method of choice for securing data
transmissions across the Internet. SSL is an integral part of most
Web browsers and Web servers and makes use of the public-and-
private key encryption system developed by Rivest, Shamir, and
Adleman.
In order to make an SSL connection, the SSL protocol requires that a
server should have a digital certificate installed. A digital
certificate is an electronic file that uniquely identifies individuals
and servers. Digital certificates serve as a kind of digital passport or
credential which authenticate the server prior to the SSL session
being established.
Typically, digital certificates are signed by an independent and
trusted third party to ensure their validity. The "signer" of a
certificate is known as a Certification Authority (CA), such as
Symantec, thawte and GeoTrust.
The diagram illustrates the process that guarantees protected
communications between a Web server and a client. All exchanges
of SSL Certificates occur within seconds, and require no action by
the consumer.

29
Why do you need SSL Certificate?
 You have an online store or accept online orders and
credit cards.
 You have offices that share confidential information over
an intranet.
 You need to comply with privacy and security
requirements.
 Your business partners log in to confidential information
on an extranet.
 You process sensitive data such as address, birth date,
license, or ID numbers.
 You value privacy and expect others to trust you.

30
Starter SSL plans
Choose from the basic plans from all trusted SSL brands
 Up to 256-bit encryption for intranets, mail
servers/ web-based applications
 Protects confidential information exchanged
during secure sign in up to 256 – Bit SSL
encryption
 Comes with Thawte Secure Site Seal.
 Fastest issuance time
 30 days money back guarantee
 Strong 256-bit encryption, 2048-bit root
 GeoTrust dynamic True Site Seal trustmark
 Authentication for unlimited hostnames /
servers with Wildcard
 Supported for 99% of browsers and most
mobile device browsers

31
Starter SSL plans
Choose from the basic plans from all trusted SSL brands
 Minimum 40-bit Encryption & up to 256-bit
strong encryption
 Symantec Trust™ Seal with Symantec Seal-in-
Search™
 Daily Website Malware scanning
 30 day Money Back Guarantee
 SSL Installation Checker
 Up to 128-bit or 256-bit signed with 2048-bit
root
 Domain & Organization Validated
 Supported for 99% of browsers and most
mobile device browsers
 Static and Or Dynamic Site seal
 Unlimited server licenses

32
Secure Your Site
View our various product features and services to keep your visitors
secure and protected. Providing your customers with peace of mind
with SSL certificates, up to 255 bit encryption and secured trust seal.
Domain Authentication Enterprise Validation (EV)
Malware Scan Code Signing
In case of any query related to our web security services
Call us: +91-9844018630 / 9900098630 / 8032902415

Site Lock
33
Assure visitors by
displaying
nsProtect™ Assure
website seal.
Prove your
business identity
has been verified
by a trusted name. .
$50,000 Guarantee
helps customers
transact with
confidence.
Why nsProtect Assured ?
 Adds credibility to your website
 Proves that you are a legitimate website which
passed our business verification requirements.
 One click on the Site Seal shows your business
credentials to your visitors
 Helps to improve website activity by increasing
visitor trust and confidence

Site Lock
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A Website Seal Offers Instant Credibility
A website seal is a necessity for any business that wishes to be
competitive online. A verified seal is given to a website only after it
passes a complete business verification process, and serves as visual
proof of legitimacy for all site visitors..
Verified seals show customers that extra steps have been taken to
make them more comfortable, which reflects well on the website -
and on the business as a whole. Website seals can lead to big
rewards in the form of customer confidence and increased website
traffic.
Site seals do not include the data encryption service of an SSL
Certificate, which is important for businesses exchanging sensitive
information via online transactions.
When you purchase an nsProtect™ Assured website seal from
Network Solutions®, you'll need to provide specific information
which we will verify to prove you are a legitimate business. Once we
have received all necessary documentation for our validation
process, we will issue your seal within 2-4 days. Each site seal
applies to a single domain.

Website Scan & Protect
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Find and Fix Online Business Threats
Proactively detect website threats that can harm your visitors and
customers. Our scanning technology is designed specifically for
small and midsize companies that rely on their websites for their
business. SiteLock® scans your site for malware injections, website
vulnerabilities, and other threats to your online business.
Features
 Daily Malware Scan
 Application Scanning (Premium only)
 Secure Malware Alert & Removal Tool: SMART
(Premium only)
 Business Validation
 File Change Monitoring
 Verifiable Trust Seal
 Database Protection (Premium only)
 Daily FTP Scanning (Premium only)
 Compatible With Any Host Environment
 Reputation Management
 1-Click Trust Seal Install

Pay Per Click (PPC) Advertising
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Let our PPC online advertising program drive customer clicks to
your site with paid search ads.
Our PPC online advertising program includes:
 A PPC expert, dedicated to your account
 A campaign, customized to your business, that
drives qualified leads to your website
 Ongoing campaign optimization that works with any
budget

Pay Per Click (PPC) Advertising
37
How it Works
Pay Per Click services start with a one-on-one consultation with a
PPC expert to discuss your business and the goals you want to
achieve.
Review Your Objectives
Next, we research keywords that customers could use in search
engines to find products and services like yours. Then we create
enticing ads that customers will want to click. Ads are targeted to
the local, regional national or international market you serve.
Get Your Customized PPC Advertising Plan
Powerful on-demand reporting gives you full insight into the
performance of your Pay Per Click marketing campaign so you can
fully understand the "who, when, and how" of customers finding
your business.
Track Your Results
As time goes on, we analyze the results and make improvements to
your PPC advertising campaign to make it even more effective.
Ongoing Campaign Improvements
In case of any query related to our online marketing services
Call us: +91-9844018630 / 9900098630 / 8032902415

Search Engine Optimization (SEO)
Ever wonder why your business
doesn't show up at the top of the
results of search engines like
Google®, Bing® or Yahoo!®? Many
businesses who are high on the
results list have specifically tailored their sites to get found by these
engines—and, as a result, by the people who use search engines
every day to do research and make purchasing decisions. The
process of tailoring your site is called "Search Engine Optimization"
(SEO) and can deliver real results for your business.
Boost your visibility and your bottom line with
RSolutions SEO Packages.
 Bring more traffic to your website with search
engine optimization
 One-click submission to Google®, Yahoo!® and
Bing®
 Increase your search rankings
 No technical skills required
38

Social Media Marketing (SMM)
39
Social media marketing (SMM) is a
form of Internet marketing that
Utilizes social networking websites
as a marketing tool. The goal of SMM
is to produce content that users will
share with their social network to help
a company increase brand exposure
and broaden customer reach.
One of the key components of SMM is
social media optimization (SMO). Like
search engine optimization (SEO), SMO
is a strategy for drawing new and
unique visitors to a website.
SMO can be done two ways: adding social media links to content,
such as RSS feeds and sharing buttons - or promoting activity
through social media by updating statuses or tweets, or blog posts.
SMM helps a company get direct feedback from customers (and
potential customers) while making the company seem more
personable. The interactive parts of social media give customers the
opportunity to ask questions or voice complaints and feel they are
being heard. This aspect of SMM is called social customer
relationship management (social CRM).
SMM became more common with the increased popularity of
websites such as Twitter, Facebook, LinkedIn, YouTube and More,
that you need company like RSolutions to manage your Brand
portfolio on Social Media.

Leads Generation
40
Driving traffic to your website is key, but converting your website’s
visitors into leads is how you’ll be successful. Finding out how many
people visit your website is important, but until you know who
those people are, you can’t contact them individually or work to
convert them to customers.
Check out the four proven ways that will help you
generate leads with your site
1) Contact form
2) Social media
3) Calls to action
4) Email marketing campaign

Email Marketing
41
Email marketing gives you the power to reach customers where
they go every day−their inbox. As the leading provider of email
marketing tools, our partner, Constant Contact gives you everything
you need to get started fast and drive more business.
How it Works
1) It’s easy to create great email campaigns to
connect with your customers
2) Tracking & Reporting
3) Customers see your message and act
Features
1) Easy to Use
2) Go Social
3) Grow Your Mailing List
4) Track Results

Payment Gateway Services
42
A payment gateway is an ecommerce service that processes credit
card payments for online and traditional brick and mortar stores.
Payment gateways facilitate these transactions by transferring key
information between payment portals such as web-enabled mobile
devices/websites and the front end processor/bank.
Payment gateways fulfil a vital role in the ecommerce transaction
process, authorizing the payment between merchant and customer.
Popular payment gateways include PayPal / Braintree, Stripe, and
Square.
How payment gateways work
When a customer places an order from an online store, the payment
gateway performs several tasks to finalize the transaction:
1. Encryption
The web browser encrypts the data to be sent between it and the
vendor's web server. The gateway then sends the transaction data to
the payment processor utilized by the vendor's acquiring bank.
2. Authorization Request
The payment processor sends the transaction data to a card
association. The credit card's issuing bank views the authorization
request and “approves” or “denies.”
3. Filling the Order
The processor then forwards an authorization pertaining to the
merchant and consumer to the payment gateway. Once the gateway
obtains this response, it transmits it to the website/interface to
process the payment. Here, it is interpreted and an appropriate
response is generated. This seemingly complicated and lengthy
process typically takes only a few seconds at most. At this point, the
merchant fills the order.

43
Payment gateways also screen orders with a myriad of helpful tools.
This screening process filters out as much fraud as possible.
Examples of gateway fraud detection tools include:
Other Payment Gateway Functions
 Delivery address verification
 AVS checks
 Computer finger printing technology
 Velocity pattern analysis
 Identity morphing detection
 Geolocation
Clearing Transactions
The steps outlined above are repeated in an effort to “clear” the
authorization via a consummation of the transaction. However, the
clearing is only triggered once the merchant has actually completed
the transaction (shipping the order). The issuing bank changes the
“auth-hold” to a debit, allowing a “settlement” with the vendor's
acquiring bank. The processor is then relied upon to settle all of the
vendor's approved authorizations with the acquiring bank at the
end of the day.

44
CCAvenue is South Asia's largest payment gateway solution
powering 85% of eMerchants in India with real time, multi-
currency, multiple payment options online payment processing
services. CCAvenue is the only complete PG solution in the region
that has the unique ability to offer the full spectrum of Internet
payment options.
Features
 Maximum Payment Options
 Multiple Currency Processing
 Multilingual Checkout Page
 Easy Customization
 Retry Option
 Smart Dynamic Routing
 CCAvenue Checkout
 Card Storage Vault
 CCAvenue Store Front
 CCAvenue Shopping Cart
 Shopping Cart Plugins
 iFrame Integration
 Responsive Checkout Page
 Marketing Tools
 CCAvenue S.N.I.P
 Invoice Payments, Smart Analytics
 CCAvenue Brand 360°
 CCAvenue PhonePay
 CCAvenue F.R.I.S.K
 Fastest Activation & Easy Integration

45
BillDesk - is a useful service that provides you a single point of
contact for all your payment needs. At BillDesk you can pay your
bills and make other payments online. Instead of writing a cheque
each time, now you can use any device connected to the Internet
(computer, kiosk, etc) and make payments with the click of a mouse.
No more late payments, no more queues, no more hassles of
depositing cheques. In effect, through BillDesk you can now make
All Your Payments at a Single Location, anytime you wish to.
BillDesk is simple, convenient and secure!
How do you benefit?
 You receive your bills online and can make your payments 24
hours a day, 7 days a week, 365 days a year
 You can use your existing bank accounts to make payments
 You receive timely emails that remind you to pay your bills
 You can track status of your payments and be in total control
 You can choose when and how to pay - click-pay and auto-pay
 You can store your bills, maintain a record of your payments, and
analyse how you have spent your money
 You get instant Help for any queries
 You receive total security and privacy while making payments.

46
How does it work?
 You need to first register at BillDesk to receive bills and make
online payments.
 After registering, you select your billers and payees from whom
you wish to receive your bills electronically and have the option of
making online payments. BillDesk has business arrangements with
various billers and payees who make available your bill data and
who accept payments received through BillDesk.
 Thereafter, each time your biller raises a bill, BillDesk will present
it to you online and also notify you about the new bill arrival via
email. Your biller/payee will continue to send you the regular paper
bill.
 You can review your entire bills online, decide and authorise
when and how much to pay and select the bank account from which
you wish to make the payment.
 We then process your request and your bank makes the payment
from your account as per your instructions.
 Once your payment has been received by the biller/payee, we will
confirm the successful completion of your payment to you and
electronically file the bill for your reference.

47
Features
 Comprehensive online bill payment and
management service
 Online access anytime, anywhere
 Bill payment and tracking
 Click-pay and Auto-Pay
 Email Notifications
 Use your existing bank account(s)
 Electronic Checkbook
 Analysis Tools
 Archiving your payment records
 Customer Support
Benefits
 Convenience
 Flexibility and Control
 Effective Tracking
 Time and Money Savings
 Customer support

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BEST WAY TO COLLECT PAYMENTS ON YOUR WEBSITE
Easiest way to go online
Anyone can setup Lightning fast activation World class security
Features
 Go live within minutes
 Get settlement in your preferred bank account
 Wide range of payment options
 Your business at one place
 Responsive Design
 Auto Updating
 Easy to Integrate
 Be App ready
 Auto Read and fill OTP
 No drop offs
 World class Security
In case of any query related to our payment gateway services
Call us: +91-9844018630 / 9900098630 / 8032902415

Product Solutions
49
 Integrated HR Suite of Applications (eHR Suite)
 HR Intranet Solution (eHRIntranet)
 Learning Management Solution (eLearning)
 Claim Processing Solution (eClaims)
 Outstation & Overseas Travel Management (eTravel)
 Local Conveyance Management Solution (eConveyance)
 Performance Appraisal Management Solution (eAppraisal)
 Internal Requests Management Solution (eRequisition)
 Meeting Room Reservation Solution (eMRR)
 Helpdesk Management Solution (eHelpdesk)
 Asset Management Solution (eAsset)
 Document Management Solution (eDMS)
 Sales Automation Solution (eSAS & eMIS)
 Finance Management Solution (eFinance)
 Employee Self Service Management Solution (eESS)
 Library Management Solution (eLibrary)
 Internal Recruitment Management Solution (eRecruitment)
 Exit Process Management Solution (eExit)
 Extranet Management Solution (eExtranet)
 Order Management Solution (eOMS)
 Content Management Solution (eCMS)
 Car Web Showroom Management Solution (eShowroom)
 School Management Solution (eSchool)
Clinic Management Solution (eClinic)
 Customer Relationship Management Solution (eCRM)
 Car Service Tracking Solution (eService)
Our Product Deck

Product Solutions
50
 Online Magazine Management Solution (eMagazine)
 MRP Solution (eBizPro)
 Property Management Solution (ePMS)
 Shopping Portal Solution (eShopping)
 Feedback Management Solution (eFeedback)
 Item Code Creation Management Solution (eProducts)
 Warranty Tracking Solution (eWarranty)
 Property Portal Solution (eProperty)
 Apartment Management Solution (eApartment)
 eTools (Productive Tools for Various Industries)
Our Product Deck
Technology solutions that we devise, services that we offer
and the products we build are closely aligned with the
emerging needs of the industry.
In case of any query related to our product services
Call us: +91-9844018630 / 9900098630 / 8032902415
Please visit: www.rsolutionsglobal.co.in

Integrated HR Suite of Applications (eHR Suite)
51
One Packed Application to all your
Organization needs.
eHR Suite delivered electronically, allows employees to perform
traditional ‘HR tasks’ on their own, at any time, from their browser.
The basic scope of transactions of our eHR covers personnel
processes such as the maintenance of personal data, registration for
training courses, the booking of travel and accommodation, time
administration and the submission of expenses.
However as a complete HR Solution, our
eHR offers reduced costs, increased
productivity of staff and their managers,
more access to information and control
for employees, and the opportunity to
provide ‘value added’ HR.

Integrated HR Suite of Applications (eHR Suite)
52
e-HR Suite is an Integrated Suite of 14 products
required for an organization.
 eRecruitment (Internal Recruitment)
 eTravel (Outstation & Overseas Travel Management)
 eConveyance (Local Conveyance Management)
 eAppraisal (Performance Appraisal)
 eLeave (Leave Management)
 eLearning (Online Learning Management)
 eAsset (Asset Management)
 eDMS (Document Management)
 eHelpdesk (Helpdesk Management)
 eRequisition (Internal Requests Management)
 eESS (Employee Self Service)
 eExit Process (Ext Process)
 eHRIntranet (HR Intranet)
 eLibrary (Library Management)
 eMRR (Meeting Room Reservation)

HR Intranet Solution (eHRIntranet)
53
 The Intelligent Intranet
 Transform how your business
communicates
 Build a more informed and
productive workplace Engage your
employees
 An intranet that understands
your business
eHR Intranet , help our customers create maximum value from the
intelligence that sits within their organization. Intelligence that’s
locked away: in people’s minds, in email inboxes, deep in servers,
or somewhere in the cloud.
We achieve this by offering an intranet software that’s intelligent.
Software that understands their business. That’s why our
customers often liken their intranet to a member of the team: one
that pretty much knows everything about anything in the business.
App Features
 Corporate Info (This section of information will be Static and
everybody can access it.) No password will be required to view this
information.
 About Company
 Mission, Vision & Values
 Divisions and Departments.
 Locations.
 Services and Products (Static Contents).
 Organization Structure, Featured Links
 Infrastructure, Contacts and Telephones.
 Business Associates and Partners.

 This includes defining company structure‚ and other information
that serves as the backbone for the rest of the system. By defining
user rights, security issues are taken care of through this module as
well. There will be three types of login
 Administrator
 Management
 Employee
 They will be allowed to check information based on their type
and level of access provided
Admin Module
This section of information will be Static and can be accessed by
everybody. This section deals with company policies on various
functions, entitlements, by laws and training manuals. No password
will be required to view this information.
Policies & Manuals
54
Features
 HR Policies
 By laws
 Travel Policies
 IT Policies
ISO Policies
 Quality & Training Manual
Standard Operating Procedures
and Processes
 Checklists and Travel Tips
Other Internal Policies
 Achievements.
 Photo Gallery.
 Family Related
Announcements (Dynamic)

55
 Best Practices.
 Knowledge Sharing.
 News & Events.
 Message from Management (with or without video.)
 Awards & Recognitions.
 Employee Phone Directory (Dynamic).
 Yellow Pages (Dynamic).
 Opinion Polls (Dynamic).
 Though for the Day / Quote (Dynamic
 Announcements.
 Trainings & Seminars (Dynamic).
 New Employees (Dynamic).
 Meetings (Dynamic).
 Birthdays (Dynamic).
 World Time Zones.
 Feedback and Suggestions.
 Company Sitemap.
 Voice of Customer (Dynamic).
Additional Useful Features
 Applications is a powerful tool that provides the company the
ability to smoothly manage various events and activities
 Leave Management (Dynamic)
 Meeting Room Reservation (Dynamic).
 Training and Seminars (Dynamic).
 Travel/Trip Expense (Dynamic) & Helpdesk (Dynamic).
 Local Conveyance Booking System (Dynamic).
 Library Management (Dynamic) & Holiday List (Dynamic).
Applications

56
 This is an employee database module. This database is dynamic
and can be utilized by other modules‚ thus eliminating errors and
increasing efficiencies and avoiding duplicate data
 Personal Details.
 Profile Picture.
 Contact Details.
 Dependents.
 Immigration Details.
 Job Information.
 Salary Information.
 Qualifications.
Personal Information Module
 Training Courses.
 Leave Summary.
 Leave List (Applied, Approved, Rejected or Cancelled leave).
 This module contains various forms and requisitions used both
internally and externally by a company
 Stationery Request Form.
 Travel Request Form.
 Foreign Travel Approval Form.
 Company Lease Agreement Form.
 Invention Disclosure Form.
 Timesheet.
 Other Internal Forms.
Useful Templates (Links to PDF/XLS/DOC files)

Learning Management Solutions (eLearning)
57
A Learning Management System (LMS) is a software application for
the administration, documentation, tracking, reporting and
delivery of education courses or training programs. Already a
nearly billion - dollar industry, A Learning Management System
(LMS) is a software application for the administration,
documentation, tracking, reporting and delivery of education
courses or training programs.
Already a nearly billion - dollar
industry, LMS products and
software allow any organization to
develop electronic coursework,
deliver it with unprecedented
reach and flexibility, and manage
its continued use over time.
Its impact has been felt mostly outside of traditional education
institutions, though the same technological and market forces are
dramatically changing today’s classroom as well.
 Centralize and automate administration.
 Author and deliver learning content rapidly.
 Consolidate training initiatives on a scalable web - based platform,
most often allowing remote participation by the instructor.
 Support portability and standards &
 Personalize content and enable knowledge reuse.
 Creation and publication of course calendars.
 Interaction between and among students/trainees, such as instant
messaging, email, and discussion forums.
 Methods of assessment and testing.

Learning Management Solutions (eLearning)
58
Some additional features of our eLearning :
 Our eLearning performs content delivery, administrative tasks,
such as reporting to instructors, HR and other ERP systems and is
also used to create course content.
 Our eLearning is a multi - user environment where user may
create, store, reuse, manage, and deliver digital learning content
from a central object repository. It provides authors, instructional
designers, and subject matter experts to create and re - use e -
learning content and reduce duplicated development efforts.
 Our eLearning manages creating, editing, storing and delivering e
- learning content. The objects stored in the centralized repository
can be made available to course developers and content experts
throughout an organization for potential reuse and repurpose.

Claim Processing Solution (eClaims)
59
eClaims
Forget inefficient spreadsheet reporting and lengthy calculations
for tedious benefits and claims management. eClaims module
streamlines centralized HR management by automating accounting
processes, limits and policy tracking of complex benefits, and
eliminating intensive expense management. Our web-based
module sets up rapidly and integrates with other modules such as
the ERP-friendly Payroll module, to ensure ultra efficient
submission, tracking, processing, approval and management of
various claims reports.
Expense management is no longer an auditing nightmare. The slick
dashboard of the Benefits and eClaims module incorporates
innovative features to accommodate user-defined, configurable and
in-policy claims reporting. Automate eligibility monitoring by
implementing multiple controls, tracking employee expenses in
real-time and eliminate costly policy breaches.
For employees, our module easily
captures expense-related
information, simplifying claims
requests and approval processes,
and accurately
reimbursing entitlements
Our comprehensive module also retrieves individual claims history
and balance efficiently, keeping employees satisfied and up-to-date
with efficient retrieval of individual claims history and balance.
The smart and powerful features of the eClaims module support in-
trend industry policies which HR managers can enforce in a matter
of minutes.

Claim Processing Solution (eClaims)
60
eClaims
Key features of eClaims are
 Employee Master Maintenance with User and User Right Creation
 HR Automation Process
 Tour Planning, Approval Workflow, Post Tour Activities Reporting,
Expense Claim Processing and Reporting Services
 Employee Other Claims with Approval Workflow, Monitoring and
Reporting Services (Other Claims included are Toll,
Parking/Transponder, Entertainment, Present & Gift, Staff
Refreshment. Separate forms for each of these with individual
workflows can be incorporated.)
 Telephone & Petrol Reimbursement with Approval Workflow,
Monitoring and Reporting Services
 Dashboard to be provided to check all information at once.

Outstation & Overseas Travel Management (eTravel)
61
RSolutions eTravel delivers a robust travel solution to its customers
and makes sure that the needs of the customer are satisfied and is
delivering a planned, strategic, e- travel solution that caters to all
the customers’ needs within one platform. RSolutions eTravel
Management is a one stop solution for all transport / travel related
requirements be that reimbursement, booking cabs, checking
availability, etc. It integrates and streamlines transportation
planning, execution, payment, and business process automation in
a single application.
You can view and manage the entire travel under these heads:
 Travel/Trip Expense (Dynamic)
 Petrol Reimbursement (Dynamic)
 Local Conveyance Booking System (Dynamic)
Travel/Trip Expense – Travel / Trip Expense management allows
employees to plan their trips, get approvals and after travel, claim
their expenses using a good workflow solution.
Solutions comprises of Pre & Post Travel modules to enable better
control of Travel requests and utilization of organizational funds.
Key features are
 Trip & Ticket Booking Request & Processing
 Advances Request
 Expense Filling and Submission and Approval
 Release of Travel Expenses & Reporting
Petrol Reimbursement – Allow employees to fill their daily petrol
expenses based on their daily call report and also based on their
eligibility.
 Daily Call Report Filling, Workflow, Release of Expenses.
 Entering of Petrol Expenses Based on Eligibility
Setup of Eligibility within system & Reporting

Local Conveyance Management Solutions
(eConveyance)
62
Local Conveyance Booking System – This section of eTravel mainly
deals with Cab booking request and management of requests
within the organization.
Key features are
 Requests & Approval
 Cab allocation and booking
 Trip Sheet
 Usage & Billing
 Allocation of Billing to Business Units
 Tracking and Reporting Services

Performance Appraisal Management Solution
(eAppraisal)
63
RSolutions eAppraisal helps organizations recognize the right talent
and acknowledge their efforts in the right way so as to bring
harmony in the system and increase employee performance in the
right way.
With this facility at your finger-tips, the organizations can now
ensure their employees get continuous feedback, direction and
training they need to be engaged in performing high. Every member
of your workforce gets to better understand what’s expected of
them, see how they are helping the organization succeed, make their
contributions more visible, and take charge of their own career
development. This also makes managers tackle these previously
dreaded responsibilities with ease.
Increase Employee PERFORMANCE, Increase PRODUCTIVITY
Benefits
 Recognize the right talent.
 Acknowledge their efforts.
 Bring harmony in the system.
 Increase employee performance.
Key features are
 Employee Master Maintenance with User Right Creation
 Yearly Performance Appraisal of Employees (Staff & Managers)
with Approval Workflow and Monitoring
 Reporting Services
 Dashboard to be provided to check all the information at once.

Internal Requests Management Solution
(eRequisition)
64
RSolutions eRequisition offers you software solution to manage all
request generated in the organization by various employees
distributed geographically, for effective servicing of those requests.
Request management system allows you to keep track of all
requests that come into your system.
Requests can be submitted via customizable web forms provided.
You can associate these custom fields to single or multiple
categories and; use these fields to manage additional information.
It is an easy-to-use tool that helps you:
 Any kind of request can be configured easily within the software
 Manage requests with detailed traceability
 Improve collaboration for geographically distributed teams
 Capture and analyze requirements
 Increase productivity
 Align business goals and objectives with deliverables

Meeting Room Reservation Solution (eMRR)
65
There’s nothing more frustrating than showing up for a meeting
only to discover someone else is already using the room you thought
was available. Next time, don’t get left out in the cold. The
RSolutions eMRR comes with an automotive way to organize and
manage the scheduling of conference rooms, meeting rooms, and
office spaces with a vast amount of scheduling options for multiple
locations within the company. This makes the scheduling easy &
convenient. Your management can generate reports to analyse
activities, allocate departmental costs and prepare reports
accordingly.
Features
 Instant booking of meeting rooms.
 Maximize the utilization of
corporate assets.
 Eliminate reservation confusion.
 Simplify the allocation and
administration.
Benefits
 Instant booking of meeting rooms, conference rooms, studios, and
other facilities anytime anywhere.
 Allows self-service booking by all staff or/and clients to help
reduce administration overhead and costs.
 Reservation visuals for checking and booking reservations, which
removes the potential for scheduling conflicts.
 Create one-time or recurring reservations for quick, time friendly
scheduling.
Maximize the utilization of corporate assets and services,
including meetings rooms, catering services, and equipment.
 Eliminate reservation confusion and double bookings.

Helpdesk Management Solution (eHelpdesk)
66
With a robust yet easy-to-use ticket management system, you can
now categorize, prioritize and assign every query coming in from
multiple support channels at ease, allowing you to deliver the
support experience of a lifetime.
Experience best-in-class support ticketing
Key features of eHelpdesk are
 Employee & Customer Maintenance with User Right Creation
 Support Ticket capturing and processing with Escalation
 Performance Monitoring and Reporting Tool

Asset Management Solution (eAsset)
67
RSolutions’ eAsset is a web-based asset management system that
helps you manage and monitor your organization's office assets
from "cradle to grave". Every employee can view the list of assets
they own (e.g. PC, mobile phone), transfer these assets and perform
an online stocktaking.
We understand that the key pain points in implementing an asset
management software solution are the accuracy and completeness
of data in the asset registry and the ease of producing relevant
reports. Thus we have made our software solutions easy to import
data, easy to integrate with other systems, and easy to customize
reports. Asset Management Solutions help businesses and
government agencies manage their business operations more
efficiently and achieve better financial results.
Features
 Web-based asset management
system.
 Asset Request from
employees
 Purchase Order to vendor
 Asset Receipt
 Asset Allocation
 Asset Movement
 Asset Written-Off
 Accuracy and completeness of
data in the asset registry.
 Easy to customize reports.
Benefits
 Reduce costs by preventing
buying of excess equipment or
replacing lost equipment.
 Improve operational
efficiency by having visibility to
your enterprise equipment and
assets, all the time.
 Reduce enterprise risks by
meeting reporting
requirements from government,
contracting organizations, and
grant administrators.
Achieve physical and fiscal visibility to your assets

Document Management Solution (eDMS)
68
Imagine yourself surrounded by a heap of documents and files.
Probably most of us have seen this in Government offices such as
the local Municipal Corporation. In fact, the situation is not very
different in several corporate organizations.
What you need is a Document
Management System that helps you
manage vast amounts of
paperwork so that you meet your
business goals smoothly. You have
two options here: a paper - based
system and an electronic document
management system.
Features
 Reduced Storage.
 Flexible Retrieval.
 Flexible Indexing.
 Improved, faster and more flexible search.
 Reviewing and approving documents prior to release.
 Reviews and approvals.
 Ensuring changes and revisions are clearly identified.
The basic features of our eDMS are:
 Reviewing and approving documents prior to release.
 Reviews and approvals
 Ensuring that relevant versions of applicable documents are
available at their "points of use".
 Ensuring that documents remain legible and identifiable.
 Preventing “unintended” use of obsolete documents.

Sales Automation Solution (eSAS & eMIS)
69
To cope with the growth in market space, clients today have
expanded the sales team in recent years. Today, every organization
needs an advanced Sales Force Automation System to handle all
related requirements including, sales enquiry, contact management,
policy information and generation, agency ordering, sales cases
monitoring, sales training management..etc.
And the system needs to be run on multiple devices: desktop, laptop,
tablet, etc. so as to fulfil the actual needs of the employees. The data
is shared across the management, but agents, as individual business
entity, shall be allowed to access restricted information, so data
access control and security are also major considerations in the
system design.
Key Features
 Data Bank of all Customers with Customer & Contact
Management Tool
 Employee Master Maintenance with User Rights Creation
 Products/Services Master Maintenance
 Pre-Sales Processes
 Yearly Budgets (To be decided for both Air & Ocean Imports
and Exports)
 Minutes of Meeting
 MTSS Air (Export & Import)
 MTSS Ocean (Export – LCL/FCL & Import – LCL/FCL)
 Sales Forecast
 Weekly Sales Call Plan
 Weekly Sales Plan
 Target Customer List
 Daily Call Report

Sales Automation Solution (eSAS & eMIS)
70
Key Features
 Sales Processes
 Inquiries capturing and processing
 Quotation Generation
 Customer Order Capturing (Basic info capturing)
 Post-Sales Processes
 Sales Staff Performance
 Weekly Branch Performance
 Performance Monitoring and Reporting Tool
Features
 Clear sales case tracking.
 Automated data presentation.
 Customer enquiry system.
 Created to computerize manual
operations in clinics.
 Company library.
 Auto-ordering system.
Benefits of using RSolutions eSAS
 Clear sales case tracking and performance monitoring improve
sales forecasts accuracy
 Automated data presentation greatly increases the agents’
efficiency of work and create better image to customer
 Auto-ordering system enhances the communication between
agent and the company, also increases work efficiency in order
processing

Finance Management Solution (eFinance)
71
eFinance
RSolutions eFinance Tool is basically designed for Logistics
Companies. Many aspects of finance related matters are considered
and automated within this tool.
Key Features
 GST Vendor Registration
 Vendor Registration & Approval
 Soft Copy Cost Sheet Integration
 Hard Copy Cost Sheet Integration
 Payment Requisition
 Petty Cash Management
 Linear Portal
 Auto Syncing of Data within Cost Sheet – Payment
Requisition – Vendor – Petty Cash

Employee Self Service Management Solution (eESS)
72
Over the past few years, companies have begun to recognize the
benefits of ESS for accomplishing routine tasks. Web-based ESS
installations gained momentum in large organizations throughout
the late 1990s as companies sought to reduce costs and improve
service to employees, according to a white paper from Best
Software, Inc.. With the growing usage of IT, it has become very
important that our processes are on par with the growing speed and
ever-changing demands of information technology.
Employee Self-Service provides employees the ability to
view and perform relevant information & tasks such as;
 Updating personal Information (Personal, Education, Family,
Work & Others)
 View leave quota
 Submit personal leave applications, view approval and calendar
 Submit time sheets
 Perform daily Punch in/out
 And many more features that are accessible based on user
privileges

Library Management Solution (eLibrary)
73
The library management system (eLibrary) provides the core
functionality for running a library including acquisitions, cataloging,
and circulation functions. Supporting the eLibrary requires
managing all of these different software components. Advancements
in software technologies and, especially, Internet technologies have
created more sophisticated systems, and more demanding users.
Therefore, the people managing library
software systems also need to be more
savvy. When properly administered,
these complex and robust systems
provide libraries opportunities to
creatively mash-up solutions that
greatly improve the experience for the
client as well as staff.
Key Features
 Cost savings.
 Improved resource-sharing
opportunities.
 Providing a higher quality
system staff.
 Better bibliographic control.
 Streamlining library
workflows.
 Cost savings,
 Improved resource-sharing
opportunities,
 Providing a higher quality
system staff,
 Better bibliographic control,
 Streamlining library workflows,
 Optimizing the client
experience,
 Eliminating routing slips and
pre-sorting,
 Adding value to the franchise
Benefits

Internal Recruitment Management Solution
(eRecruitment)
74
eRecruitment Tools help organization in their
internal recruitment process.

Exit Process Management Solution (eExit)
75
eExit Tools help organization in their internal
Exit processes for employees.

Extranet Management Solution (eExtranet)
76
eExtranet
RSolutions eExtranet Tool is a bundle of solutions that help you
connect with your business partners. It helps in establishing
complete transparency between company and business partners.
The solution comprises of over 100+ features.
Key Features
 Complete Employees, Business Partners, Technicians and other
users integrated in the same platform. Detailed information can be
captured.
 Configuration of company hierarchy (Region, CRC, BP Location,
etc.)
 Complete Products Integration
 Online Circulars and other documents circulation
Online Learning & Evaluation Tool for Employees, Partners and
Technicians
 Critical Spares Ordering System
 Online CHAT Integration
 Feedback Solution
 Service & AMC Tracking
 BP Helpdesk with Escalation & Reporting Services
 Many more such features

Order Management Solution (eOMS)
77
RSolutions eOMS allows users to effectively manage the entire cycle
of information flow from the moment the order receipt to payment
(Order to Cash) is released. It helps organizations to manage
creation of order from partners, customers and internal
departments. Functions of order management allows promptly
manage and control the process of selling, purchasing, internal
transfers, returns, shipping, payment and various other processes
around relationships with customers.
Implementation of the system enables improving the efficiency of
the vendor’s business through complete control over sales,
automation of order formation by firms- buyers, reducing the cost of
order fulfilment, improving service quality of firms-buyers. The
system supports the entire cycle of the supply chain and integrates
with solutions for warehouse and transport management, which
allows monitoring the status of order fulfilment and optimizing the
level of warehouse remnants at all levels of the supply chain.
Key Features
 Improve Sales Visibility.
 Increase Customer Satisfaction.
 Blanket sales agreements.
 Forecast sales volume
 Optimize the stock of your ready
goods

Order Management Solution (eOMS)
78
Benefits of using RSolutions eOMS:
 Improved Sales Visibility to provide visibility of demand.
 Sale agents have access to accurate and complete information via
a single repository housing all relevant sales transactions.
 Increase Customer Satisfaction and& Expand the base of your
clients.
 Customers are empowered through self-service status tracking
functionality, accessible on the Internet.
 Expedite Sales Cycles & reduce commercial cost of each
transaction.
 Blanket sales agreements associate customer orders (releases)
with pre-negotiated terms and volume commitments.
 Help optimize and ease the processes of search, comparison and
selecting products, for your customers
 Forecast sales volume and optimize the stock of your ready goods.

Content Management Solution (eCMS)
79
RSolutions eCMS is a software
solution that provides website
authoring, collaboration, and
administration tools designed
to allow users with little
knowledge of web
programming languages or
mark-up languages to create
and manage website content
with relative ease.
Web Content Management System (eCMS) is a necessity when
maintaining a corporate website or intranet.
The key feature of RSolutions eCMS is that using the tool, many
sub-sites can be created for a single website and data for each can
be managed effectively and efficiently.
Key Features
 Software system that provides website authoring.
 CMS is necessary when maintaining a corporate website or
intranet.
 Increase flexibility of site.
 Support marketing.
 Streamline information updates.
 Support sales.

Content Management Solution (eCMS)
80
Business-specific objectives
 Beyond the general CMS objectives outlined above, there will be a
number of very specific objectives that relate directly to your
business. We Identify these and ensure our CMS matches the unique
nature of your business.
Business Objectives
 Increase flexibility of site.
 Improve information accuracy.
 Support marketing.
 Support sales.
 Increase website audience.
 Improve staff efficiency.
 Reduce duplication of information.
 Improve customer experience.
 Streamline information updates.
 Support website growth.
 Improve publishing process.
 Improve business responsiveness.
 Capture business knowledge.
 Reduce customer support costs.
 Reduce website maintenance costs.
 Reduce publishing cost.

Car Web Showroom Management Solution
(eShowroom)
81
People don't just walk up to a dealership and pick out a new car.
They ask questions and do their research - often online - before ever
getting to the dealership. We look at how that is done to help car
marketers their message in front of the right people at the right
time.
It's approximately two to three months before a shopper gets
behind the wheel for a test drive. To prepare for the years ahead,
automotive companies need to assess how well they are prepared to
respond to the opportunities and challenges they present. In a
turbulent business environment, to sustain growth and market
share, companies need to understand how to satisfy customers in
order to establishing long term client relationships.
How has internet changed the retail auto The changes go far beyond
the addition of new electronic communications mediums.

Car Web Showroom Management Solution
(eShowroom)
82
Key Features
 Product Information
 Sales Enquiry
 Book a Test Drive
 Accessories Request
EMI Calculator
 Reviews
 Comparisons
 Videos
 Insurance Renewal
 Warranty Extension
 Maintenance Tips
 Car Care
 Service Booking
 Service Parts Cost
 Service History Request
 Live Chat
 And many more
Essentially eShowroom gives the
customer the power to do
everything that he could in a car
showroom right from a single
screen in his home or office. There is
no reason for him to ever visit the
showroom.
eShowroom experience doesn’t end
there. It offers access to the entire
range of services the dealer offers.
Customers can also book a service
online and have their car picked up
and dropped back home, they have
full access to all spare parts, can
check service history and even track
the progress of their car servicing.
Apart from that they can also renew
car insurance, extend warranty and
even trade-in their old car.

School Management Solution (eSchool)
83
The RSolutions eSchool is an advanced web-based solution, offering
high flexibility and efficient management of academic data. This
application platform provides a right communication link between
teachers, parents and students so that a good feedback system and a
knowledge-rich environment can be created, which in-turn will add
zing to the existing education system. The most interesting feature
of this software is that it creates a seamless networked campus and
paperless administration.
Today, technology is being used extensively to revolutionize school
management and streamline education-related processes. Our
eSchool is a step ahead in providing an online interactive portal to
enhance the efficiency of school administration and improve
resource utilization, thus raising the standards of school
administration, worldwide.
eSchool is a complete, end-to-end
school management software. It
includes the following:
 Student Management –
Students detail, attendance,
marks and others
 Exam Management
 Library Management
 Employee Management & More

School Management Solution (eSchool)
84
Benefits of using RSolutions eSchool:
 Improved Communication: This e-School Software is designed
for better interaction between students, teachers, parents and
management.
 Data Availability: Being truly web-based, the school data can be
accessed from anywhere in the world, anytime.
 Any number of schools can be configured under one roof with
single-point administration
 High Security: Safe storage & transfer of school data as the data
is restricted by various access permissions.
We believe that each school is unique in its own way; and thus
customize our application for each school based on their unique
requirements.

Clinic Management Solution (eClinic)
85
eClinic, Clinical Management Solution is created to computerize
manual operations in clinics. The primary purpose is to digitize
patient records so as to make data retrieval easy and efficient. Being
in the digital form, patient data can be conveniently shared and
accessed by multiple simultaneous users at different locations,
resulting in smoother clinical operations and collaboration among
clinicians. It also means that patient data can be easily backed up,
and be protected for confidentiality and from tampering through
access control. In addition, clinical tasks involving panel billing,
inventory management and accounting are all made easy, and to
some extent - automated.
Economically, clinics benefit from constant cost savings as a result of
increased productivity and overall efficiency. Essentially, everyone
in the clinic benefits from eClinic – doctor, nurse, administrator and
the clinic’s owner – which makes their lives easy and removes
unnecessary human errors from their daily activities.
Key features are
 Online solution can be configured for any number of clinics
 Complete management of patient records and history
 Online Booking of Doctor’s appointment, Medicines billing
 Tracking of doctors consultation and prescription of medicines
 Usage of facilities available in clinics

Customer Relationship Management Solution (eCRM)
86
Companies today can save a lot of time and money by allowing
customers to resolve many issues themselves. The solution includes
the web based customer support component, which gives customers
and partners the ability to query a knowledgebase of common
problems. Using a standard Web browser, customers can get the
help they need during and after business hours.
eCRM is an enterprise using IT to
integrate internal organization
resources & external marketing
strategies to understand & fulfil their
customer needs. It can effectively
managing differentiated relationships
with all customers and communicate
with them on an individual basis.
Our eCRM system provides a single repository of customer needs
quickly and efficiently at all potential contact points eliminating
customer frustration and downtime. As we believe that every
industry has its own way of building customers, we provide a fully
customized software which may include search engines, live help, e-
mail management and multi-lingual support based on the client
requirement.
eCRM is an essential tool for any organization’s high performance
and depends on worker’s effectiveness more than their efficiency. By
doing so, companies can engage their customer in an ongoing
knowledge exchange. eCRM tool helps customers upload their
orders, monitor progress, status of delivery and dispatches. The
alignment of every function in the organization is mandated.
To conclude, it can support a seamless customer experience and
maximize customer satisfaction, customer loyalty and revenue.

Customer Relationship Management Solution (eCRM)
87
Features and Benefits
 Gather and combine customer information into a unified picture.
 Respond quickly and accurately.
 Build customer loyalty.
 Improve quality of service while reducing cost.
Help you improve responsiveness to
customer needs

Car Service Tracking Solution (eService)
88
Key features are
 Maintaining Customer Database
 Bulk Update of Master Data
 Service Booking & Tracking
 Service Mail to Customer
 Track Service History
 Track Call History
This online application helps the user book his/her car service from
the comfort of the home and track the status. Once the service is
completed, the service centre can upload the cost along with the bill.

Online Magazine Management Solution (eMagazine)
89
eMagazine Online Solution from
RSolutions allows any magazine to be
converted to an Online Magazine with
various interesting features.
eMagazine
Key features are
 Complete Magazine Section that can be updated on a monthly or
bi-monthly basis
 Can be linked to Payment Gateway and the Complete Magazine
would be available online after Registering for the Magazine Online.
(Fees will be charged.)
 AD area on all it’s pages. This would be used for Revenue
Generation.
 An Online Directory for the benefit of Customers. (Will act as one
stop for all.)
 Help SMEs have an online presence or SEPERATELY provide a link
to the e-Magazine. With this, the customer will also be listed in our
Online Directory.
 e-Magazine solution can also have an online portal with
everything related to Construction can be bought or sold. (This can
act as a bidding zone, deal zone, buying zone, renting zone, and
more.)
 Students Corner section will be elaborated and lot of contents
would be provided to students either free or charged at a low cost
or on subscription basis. To help students, we can provide CHAT,
PODCAST, BLOGS and Video on Demand and so on.
 A section for people who want to showcase their research papers
online.

MRP Solution (eBizPro)
90
RSolutions eBizPro is a highly effective resource planning software.
It helps in utilizing and maintenance of resources that are necessary
to produce a complete product and its variations. This is a
prerequisite to profitability for any manufacturing company and
minimizes the pilferage or wastage of resources. It also helps in
planning effective ways of utilizing these resources and scheduling
accurate planning processes. It indicates the re-order level of any
product and helps in replenishing the shortage in time. This tool has
been of tremendous use in the forging industry. MRP is a tool to deal
with several problems of this industry today.
It provides answers for several questions (Viz.):
What items are required?
How many are required?
When are they required? etc…
An MRP system is intended to simultaneously meet three
objectives:
 Ensure materials are available for production and products are
available for delivery to customers.
 Maintain the lowest possible material and product levels in store.
 Plan manufacturing activities, delivery schedules and purchasing
activities.

MRP Solution (eBizPro)
91
Benefits of using RSolutions eBizPro:
 Ideal inventory control – so you know when to buy, how much to
buy, and, just as important, what not to buy, in order to minimize
your inventory and ensure that the components you need are
available just at the time of manufacturing, and
 Precise production planning – create a realistic and accurate
production schedule, and releasing work orders in time to make
your shipping commitments.
a. Inquiry Generation
b. Quotation Generation
c. Customer Order
d. Vendor Order
e. Job Order
f. GRN
g. Delivery Note
h. Invoicing
i. Complete Item and BOM Management
j. Full-Fledged MRP Solution
Improve Your
Recourse Planning

Property Management Solution (ePMS)
92
Online ePMS is an innovative offering centred around real estate
spaces, thereby helping new-age corporations operate more
effectively and efficiently; and take advantage of the latest trends in
business techniques, processes and automation. Online ePMS
platform helps in automating all information and billing related
systems.
Key features of the system are
 Data-Bank of all Customers with Customer & Contact
Management Tool
 Employee Master Maintenance
 Projects/Services Master Maintenance
 Customer Inventory Master Maintenance
 User and User Right Creation Master Maintenance

Property Management Solution (ePMS)
93
Key features of the system are
 Customer Invoice Creation & Maintenance
 Rent Invoice
 Maintenance Invoice
 IT (Data Management) Invoice
 Service Related Invoice
 Credit Note Creation & Maintenance
 Rent Invoice
 Maintenance Invoice
 IT (Data Management) Invoice
 Service Related Invoice
 Payment Receipts to Customers
 Reports
 Customer Detailed Reports
 Invoice Reports
 Payment Outstanding Reports
 Project-Wise Reports
 Activity Log Report
 User Login / Access Report
 Dash-Board to be provided to check all the information at once.

Shopping Portal Solution (eShopping)
94
eShop
RSolutions eShopping Tool allows user to configure a complete
Shopping Portal with dynamic features in a short time.
Key features are
 Complete Management of Products – Category & Sub-Category
Wise
 Shopping Cart & Order Management
 Best Selling Products, Top Selling Products, New Products, and
many more such classifications.
 Order Tracking
 And more

Feedback Management Solution (eFeedback)
95
eFeedback
eFeedback Tool from RSolutions can help companies configure and
capture feedback from various sources be it from students,
customers, employees, users, buyers and more.
Key features are
 Complete configuration of Feedback Form
 Capturing of Feedback
Item Code Creation Management Solution (eProducts)
eProducts
RSolutions eProducts is a complete workflow solution for adding,
approving and managing Items created in BaaN using a user-
friendly interface. This tool is specially designed for Retail
Industries that are using BaaN as their ERP and also as their POS for
Retail selling.
Key features are
 Data syncing from BaaN to e-Products
 New Item Creation Request from Departments and Workflow
Process
 Syncing the new items to BaaN after approvals

96
Warranty Tracking Solution (eWarranty)
eWarranty
RSolutions eWarranty Tool helps companies to manage the
warranties of products sold to their customers.
Key features are
 Customer, Supplier & Support Provider Masters
 Receipt of Items from Suppliers
 Sale of Items to Customer with Support Provider Linking
 Sales, Purchase & Warranty Tracking
Property Portal Solution (eProperty)
RSolutions latest product is eProperty. This is a complete solution
for Real Estate Industry. It has all the features of a Real Estate Portal
like Buying, Renting or Leasing of Properties. Many-many
interesting features are built in for this product.
eProperty

97
Apartment Management Solutions (eApartment)
eApartment
RSolutions latest product is eApartment. Apartment management
solution helps to maintain & manage day to day operations of the
apartment by the managing committee of the apartment.
Key features are
 Data Repository of Residents (Owners & Tenants)
 Regular Monthly Maintenance
 Ad Hoc Maintenance
 BWSSB Cost Allocation to Residents
 Payments Management & Report
 Expense Management & Report
 Account Ledger
 Grievance Handling
 Task Responsibility & Allocation
 Regular Newsletter & Others

98
eTools (Productive Tools for Various Industries)
eTools
 Artwork Management Tool
 Customer Repository Tool
 Market Analysis Tool
 Sales Planning Tool
 Promotion Planning Tool
 Project Planning & Review Tool
 Online Calendar Tool
 MG Claims Processing Tool
 AR Management Tool
 PO Management Tool
 Engineering Web Portal Tool
 Online Communication Tool with Mailing Solution
 Website / Portal Management Tool
 And More

99
Enterprise Solutions
Our Enterprise Solutions help most efficiently get your data
accessible to those you want to access it. We provide business logic
support functionality with Security, Scalability, Cost, Management,
Portability.
Your organization's operations, strategic direction, and Information
System challenges are unique. RSolutions provides you with a
distinctive understanding and thorough assessment of your
enterprise systems.
"Any way and Anywhere access your Enterprise Solutions"
RSolutions assessment capabilities empower your organization to
visually access, manipulate, and analyze complex data, systems, and
applications. With this understanding, you will achieve your
objectives, avoid disruption, expedite implementation, and reduce
the total cost of ownership.
RSolutions provides a full-range of services to Define, Develop and
Support software projects. Whether you have the full product
specification or only a simple business idea, we can turn your
concepts into reality.

100
Enterprise Solutions
RSolutions will analyze your project in order to define goals and
plan a detailed roadmap to reach those goals. RSolutions will then
develop it and maintain the same for you.
RSolutions, which is committed to customize web applications in
conformity with its clients business models and requirements, has
the competence to develop and implement cost effective, high-
quality, mission-critical web solutions for businesses.
RSolutions provides the following solutions and services
under this category.
 Business Solutions
 Customized Business Solutions
 INTRANET / EXTRANET Development
 Customized SCM, CRM & SFA Solutions
 Enhancements To Existing Solutions
 3-Tier Client-Server based Product and Application Development
 Enabling legacy systems on Web Architecture
 Maintenance and Support
 Other Solutions

101
Consultancy Services
With the rising need for highly sophisticated& fast tools to perform
work & increasing need of keeping with the pace in which industry
is moving it has become very important that we hire a consultant
who can add value to our current & existing business. This widely
growing sector helps mid & small size firms to take strategic & bold
decisions. Through our IT transformation strategy we help
organizations re-evaluate and reconstruct their IT environment to
align with business goals. A robust, flexible infrastructure is the key
to optimizing your IT investments and incorporating new
capabilities into your existing infrastructure. Through IT
Consultancy we provide leadership for the profession by shaping
the professional vision, fostering excellence and integrity.
What do we do?
 We generate strategically focused solutions for all your
companies needs, that make your company productive.
 We provide comprehensive proposals that include pilot programs,
transition strategies, and effective implementation.
 We turn your vision into reality.
Key Strategies that we follow:
I. Build >> Operate >> Manage
II. Build >> Operate >> Transfer

102
The 5 I’s probing strategy
 Prospect Development
 Agreeing terms of Reference
 Information Gathering
 Interpretation & insight development
 Sign off
 After care
Issues >> Importance >> Impact >> Investigate >> Implement
We enable our clients by being partner and by advising on
and implementing solutions
 To build comprehensive IT plans in alignment with overall
business strategy.
 Measure at any time the relevance of IT choices and conformity
to IT strategy.
 Achieve optimal IT solutions to meet the organization's ongoing
needs.

103
Core Competencies:
Corporate Leadership: Provide expert counsel and guidance to
senior management on information technology and its impact
across the full range of business strategy, programs, products and
services, and operational issues. Forge strong relationship with key
business leaders across the Company.
IT Vision and Strategy: Develop short- and long-term vision and
strategic plans in alignment with and support for the Company’s
strategies and goals, business plans, opportunities, products, and
operating requirements and efficiencies; seek funding for
technology driven initiatives that have strategic value and attractive
rates of return; conduct ongoing strategic sourcing to identify the
most cost effective, efficient and appropriate utilization of internal,
contracted and outsourced functions including systems,
infrastructure and network facilities, operations, maintenance and
support.
Industry Trends: Understand the impact of technology across the
full range of customers. Actively engage in a defined process to keep
IT leadership current on trends, new practices and new solutions
such as digital product development and innovation.
Systems: Direct the definition, architecture, development,
implementation, maintenance and support of application systems,
which drive and enable business objectives.

104
Core Competencies:
IT Governance: Provide cost effective management, rationalization,
and simplification of the company’s portfolio of systems and
projects; establish and enforce IT policies, best practices, strategic
and tactical decision-making processes, systems and technology
portfolio and lifecycle management, program and project
management (PMO), development standards, methodologies, and
the like.
Systems Delivery and Performance: Ensure performance to all
elements cost, schedule, budget, scalability and agility as they relate
to the existing plan and forecast; continuously improve unit cost
performance while introducing new IT functionality and innovation.
Technology, Infrastructure & Telecommunications: Ensure that the
Company has the infrastructure to meet its global needs; maintain
knowledge of state of the art information technology, voice and data
network communications, as well as emerging technologies; identify
appropriate technologies for IT initiatives, and produce technology
driven innovations to further facilitate business objectives.
Operations: Direct the continuous and secure operation,
administration and maintenance of the corporate computing and
networking infrastructure, including information security and
privacy, disaster recovery, and business continuity. Assure that the
most appropriate IT security measures are in place. Define and
execute security programs in policy, network access, data access,
privacy, vendor and auditing environments.

105
Core Competencies:
Customer Service: Provide training and support for all internal
customers; create and maintain a world class Help Desk and
Problem Resolution processes with which to deliver exemplary
service to both internal and external constituencies.
Management: Hire, develop, coach, appraise, reward and retain a
highly qualified global IT staff; motivate and mentor IT management
and staff; lead by example through appropriate participation and
involvement in, and oversight of IT activities; plan and provide
continuity and succession for all critical IT positions.
Budgeting: Develop the Company’s IT budget; monitor budgetary
performance, review and approve all capital expenditures, and
ensure budget compliance; create effective partnerships and
negotiate advantageous agreements with external service providers
and hardware and software vendors.
Deployment & Compliance: Deployment of an optimized suite of
standard business processes so as to ensure that the system
perform expediently, efficiently, accurately and secure information
and transaction flow for internal business operations and
administrative functions. Also ensure global compliance support for
all government, regulatory and statutory requirements are met.

106
IT Sourcing
RSOLUTIONS forms business alliances with pioneers in IT products
and solutions across India and abroad, for providing cost-effective,
customized and scalable IT Products & Solutions to suit its clients
business models and requirements.
Some of the Products and Solutions we deal with are:

107
Microsoft Office 365
Key Features
 Security and privacy
 Explore what Office 365 can do for your organization
 Extend your reach with Office Web Apps
 Access email
 Work better together with file sharing
 Conferencing made easy
 Create a website that builds your brand

108
Google
Google Apps is a cloud-based productivity suite that helps you and
your team connect and get work done from anywhere on any device.
It's simple to setup, use and manage, allowing you to work smarter
and focus on what really matters.
Enterprise CRM Software
Why Soffront
Small Business CRM?
 Completely web based.
 No need to install any software.
 Affordable pricing.
 Get started in minutes.
 Safe and secure.
 Pay month to month.
 No long term contracts.
Features
 Lead Management
 Opportunity Management
 Customer Management
 Email Marketing
 Document Management

RSolutions Complete Catalogue 2020

RSolutions Complete Catalogue 2020

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RSolutions Complete Catalogue 2020