The document discusses how enterprise social networks like Yammer can facilitate workplace connectivity and learning. It argues that providing a platform for workers to connect across space and time will increase social capital and dialogue, giving workers a voice to contribute and receive recognition. However, a platform alone is not enough - workers must adopt behaviors like discussing work in progress, sharing finished work, commenting on others' work, and reading about colleagues' work to fully leverage the network. By transitioning from hierarchical document storage to real-time searchable digital tools, organizations can stay current and adaptable to customer needs.

1. (YAMMER)
Enterprise Social Networks

2. Selling the concept 1: The Theory
Connectivism
70:20:10
Push & Pull

3. Selling the concept 2: The convergence of
work and learning
 Technology will lead to routine or process driven
work being automated or outsourced
 Valued work is becoming more complex and change
is constant
 Individuals must take responsibility for own
development, but organisations can facilitate this

4. A Connected Workplace
 Provide a platform that workers can use to connect
over space and time
Benefits
 Connections will increase social capital
 Create two-way dialogue that will reduce distance
across the organisation and with leaders
 Provide workers with a voice they can use to make
meaningful contributions and receive recognition

5. Working Out Loud
A platform alone is not enough, workers need to
change their behaviour by incorporating ‘working out
loud’ into the flow of their work
 Talk about work in progress – projects you are in the
middle of, how they are coming on, what you are
learning
 Talk about finished goods
 Read about other peoples work and make
connections
 Comment on other peoples work

6. 20 Year Old Paradigm
 Currently storing information in documents that are
saved in folders, which are then stored in a hierarchy
of other folders. Very difficult for anyone to retrieve
 Digital tools (including Yammer) are
searchable, display content in real time and tell us
what is happening now
 Organisations that can adapt will be
current, adaptable and in a far better position to
know what their customers want