This document provides a template and guidance for creating a business proposal for a new State Farm agency. It includes sections for the agency's vision and goals, market analysis of the local community, marketing and relationship building strategies, production goals, and financial projections. High-level guidance is provided for each section, with recommendations around hiring a team, direct mail marketing, internet leads, referrals, and community sponsorships. Sample inputs are also included for the agency compensation simulator, such as average premiums and production estimates. The document aims to help the agent complete a comprehensive agency proposal and business plan to present to State Farm.
Updated InfoMarcel LouidortBoynton Beach, FL2016.docxbreaksdayle
Updated Info:
Marcel Louidort
Boynton Beach, FL
2016
Office Hours:
Monday and Friday from 9:00 A.M. to 6:00 P.M.
Tuesday, Wednesday, and Thursday from 9:00 A.M. to 5:00 P.M., and
Saturday from 9 A.M. to Noon
TABLE OF CONTENTS
Section Name Page Number
Agency Vision & Mission
Our goals for Year 1
Agency Market Analysis
Market Demographics
Agency Community RelationshipS Plan
Agency Analysis
Building An Agency
Capital investment
agency office management plan
marketing
agency production goals
30-60-90 Day plan
Agency Compensation Projections
input expenses Sheet
input production Sheet
income summary Sheet
book of business summary sheet
AGENCY VISION AND MISSION
Our Agency Vision
Our Mission Statement
OUR GOALS FOR FIRST YEAR
List your high-level goals for the office. Examples of these goals include Ambassador Travel, Top 100 New Agents and/or excelling at Territory / Market promotions.
The Agent:
The Team:
Our Office Facility:
Our Customer Service:
AGENCY MARKET ANALYSIS
Market Demographics
Discuss the demographics and growth opportunities in the prospective Agency locations. How will this market research affect the Agency? What specific customer needs have you identified?
Note: Community is the local market; Market Area is broader, ie: the county in which your community is located.
Primary Market Area:
Demographic Analysis
Community
Micro Market
Market Area
Macro Market
Population
Population Trends
Number of Households
Home Ownership Rate
Median Housing Cost
Median Income
Language Other Than English
Market Factors
State Farm Household Penetration
Auto Penetration
Fire Penetration
Agency Community Relationships Plan
Communicating With and Involving Team Members
How will you utilize your team members to build your brand and presence in your community/market area?
Monitoring Community Relationships
How will you measure your involvement and impact in the community? What strategies will help to maintain and build relationships in your community?
Agency Analysis
Summarize your Agency Analysis by identifying the most important aspects of your business situation. Record your agency and market Strengths, Weaknesses, Opportunities & Threats/Competitor Analysis below.
STRENGTHS
WEAKNESSES
·
·
OPPORTUNITIES
THREATS / COMPETITOR ANALYSIS
·
·
BUILDING AN AGENCY
Capital Investment
How much capital do you anticipate having accessible in the first 6 to 24 months. How will investing in your Agency impact your other financial commitments. It is recommended that you have 12 months of .
This document provides guidance on developing and implementing an effective strategic marketing plan. It emphasizes the importance of having a clear strategic direction and measurable goals. Key aspects discussed include involving stakeholders, understanding the market environment, aligning the plan with organizational objectives, developing strategies and tactics, monitoring progress through metrics and reporting, and continually updating the plan based on results. The overall message is that an effective strategic marketing plan requires focus, accountability, and continuous optimization based on performance.
This document provides a business plan for a new company. It includes an executive summary, one-page business proposal, business overview, feasibility analysis, and action plan. The business overview describes the company goals, organization, products/services, target market, competition, and financial projections. The feasibility analysis includes 5-year financial forecasts, assumptions, and ratio analysis. The action plan outlines key steps to register the business and achieve objectives.
This document provides guidance on key elements to include in a business plan, including an overview of ownership structures, factors to consider when choosing a structure, tips for choosing a business name, the importance of networking, what investors seek in startup pitches, possible financing options, conducting industry and market analyses, outlining management needs, describing operations, and creating financial projections. It stresses that the executive summary should concisely summarize the business, management, market, operations, competition, and financials to entice readers to learn more.
The advertising agency business plan is like a roadmap for success. It lays out how the agency will find clients, what services it'll offer, how it'll reach potential customers, and how it plans to make money while making a mark in the industry.
Analyze and describe your current budget and budget variance..docxrossskuddershamus
Analyze and describe your current budget and budget variance.
Budgeted plans offer business visionaries some assistance with setting financial objectives – and audit genuine execution against these objectives. Since a financial plan is an appraisal of future numbers in view of current data, your business' real execution ought to be like the budgeted sums. Real execution, be that as it may, will never be precisely the same as the financial backing. It will approach, miss the mark, or surpass the financial backing.
The financial backing ought to be observed frequently consistently: quarterly, month to month, or even week after week. Inspecting the monetary allowance will offer you some assistance with identifying issues before they cost the business an excess of time or cash. How frequently you audit the financial backing relies on upon your trust in the figures and the danger connected with not meeting the monetary allowance. For instance, in the event that you should meet a specific spending plan so as to meet your credit commitments, the danger of missing the mark is high. You should think about modifying the present year's financial plan at different interims consistently. Numerous organizations re-assess their financial plans part of the way through the year. Along these lines they can survey the genuine results so far and modify the monetary allowance to all the more precisely speak to genuine desires.
At the point when your business does not meet budgeted figures, begin by exploring the business methodology that shaped the premise for the financial backing. Some part of executing your business technique did not happen not surprisingly. You additionally need to investigate the financial backing figures, giving careful consideration to the real parts of benefit—Sales, Cost of Goods Sold, and Operating Expenses. Perhaps you met your Sales objectives and comprehended the Cost of Goods Sold, however misconstrued Operating Expenses. Assess the progressions you should make to future spending plans to incorporate this new information.
While making a business budget plan, there are a great deal of things that you have to mull over. A financial plan is continually changing and being adjusted, in light of the fact that your business is always developing, changing, and making strides. In any case, there are additionally outer impacts that you have to mull over while making or altering your business spending plan. There are bunches of various types of outer impacts. Here is a rundown of a portion of the outer impacts that there are on a business spending plan:
Political and lawful outside impacts: There are two or three distinct ways that legislative issues and lawful arrangements can influence your business. Maybe a standout amongst the most widely recognized political and legitimate outside elements is the creation and change of expenses. As a business, you truly have no influence over the amount of cash the administration chooses to duty you f.
During this session we define what a business plan is and it's uses and benefits. We provide a framework to follow when developing your plan that helps you go through all the key elements to ensure that you have a concise and solid plan for investors and for your partners, employees and other stakeholders.
How to break through the million dollar level and beyond in 2013PCO Bookkeepers
This document provides guidance on growing a business beyond $1 million in annual revenue. It discusses measuring business performance in key areas like finances, marketing, sales and operations. For finances, it recommends tracking revenue by department, costs, margins, expenses and ratios. For marketing, it covers the 4 P's - product, price, place and promotion. For sales, it lists important metrics like leads, proposals, closing rates and compensation. For operations, it emphasizes effective routing to increase revenue and efficiency while lowering expenses and labor costs. The overall message is that businesses must plan growth, set goals and closely monitor key performance indicators.
Updated InfoMarcel LouidortBoynton Beach, FL2016.docxbreaksdayle
Updated Info:
Marcel Louidort
Boynton Beach, FL
2016
Office Hours:
Monday and Friday from 9:00 A.M. to 6:00 P.M.
Tuesday, Wednesday, and Thursday from 9:00 A.M. to 5:00 P.M., and
Saturday from 9 A.M. to Noon
TABLE OF CONTENTS
Section Name Page Number
Agency Vision & Mission
Our goals for Year 1
Agency Market Analysis
Market Demographics
Agency Community RelationshipS Plan
Agency Analysis
Building An Agency
Capital investment
agency office management plan
marketing
agency production goals
30-60-90 Day plan
Agency Compensation Projections
input expenses Sheet
input production Sheet
income summary Sheet
book of business summary sheet
AGENCY VISION AND MISSION
Our Agency Vision
Our Mission Statement
OUR GOALS FOR FIRST YEAR
List your high-level goals for the office. Examples of these goals include Ambassador Travel, Top 100 New Agents and/or excelling at Territory / Market promotions.
The Agent:
The Team:
Our Office Facility:
Our Customer Service:
AGENCY MARKET ANALYSIS
Market Demographics
Discuss the demographics and growth opportunities in the prospective Agency locations. How will this market research affect the Agency? What specific customer needs have you identified?
Note: Community is the local market; Market Area is broader, ie: the county in which your community is located.
Primary Market Area:
Demographic Analysis
Community
Micro Market
Market Area
Macro Market
Population
Population Trends
Number of Households
Home Ownership Rate
Median Housing Cost
Median Income
Language Other Than English
Market Factors
State Farm Household Penetration
Auto Penetration
Fire Penetration
Agency Community Relationships Plan
Communicating With and Involving Team Members
How will you utilize your team members to build your brand and presence in your community/market area?
Monitoring Community Relationships
How will you measure your involvement and impact in the community? What strategies will help to maintain and build relationships in your community?
Agency Analysis
Summarize your Agency Analysis by identifying the most important aspects of your business situation. Record your agency and market Strengths, Weaknesses, Opportunities & Threats/Competitor Analysis below.
STRENGTHS
WEAKNESSES
·
·
OPPORTUNITIES
THREATS / COMPETITOR ANALYSIS
·
·
BUILDING AN AGENCY
Capital Investment
How much capital do you anticipate having accessible in the first 6 to 24 months. How will investing in your Agency impact your other financial commitments. It is recommended that you have 12 months of .
This document provides guidance on developing and implementing an effective strategic marketing plan. It emphasizes the importance of having a clear strategic direction and measurable goals. Key aspects discussed include involving stakeholders, understanding the market environment, aligning the plan with organizational objectives, developing strategies and tactics, monitoring progress through metrics and reporting, and continually updating the plan based on results. The overall message is that an effective strategic marketing plan requires focus, accountability, and continuous optimization based on performance.
This document provides a business plan for a new company. It includes an executive summary, one-page business proposal, business overview, feasibility analysis, and action plan. The business overview describes the company goals, organization, products/services, target market, competition, and financial projections. The feasibility analysis includes 5-year financial forecasts, assumptions, and ratio analysis. The action plan outlines key steps to register the business and achieve objectives.
This document provides guidance on key elements to include in a business plan, including an overview of ownership structures, factors to consider when choosing a structure, tips for choosing a business name, the importance of networking, what investors seek in startup pitches, possible financing options, conducting industry and market analyses, outlining management needs, describing operations, and creating financial projections. It stresses that the executive summary should concisely summarize the business, management, market, operations, competition, and financials to entice readers to learn more.
The advertising agency business plan is like a roadmap for success. It lays out how the agency will find clients, what services it'll offer, how it'll reach potential customers, and how it plans to make money while making a mark in the industry.
Analyze and describe your current budget and budget variance..docxrossskuddershamus
Analyze and describe your current budget and budget variance.
Budgeted plans offer business visionaries some assistance with setting financial objectives – and audit genuine execution against these objectives. Since a financial plan is an appraisal of future numbers in view of current data, your business' real execution ought to be like the budgeted sums. Real execution, be that as it may, will never be precisely the same as the financial backing. It will approach, miss the mark, or surpass the financial backing.
The financial backing ought to be observed frequently consistently: quarterly, month to month, or even week after week. Inspecting the monetary allowance will offer you some assistance with identifying issues before they cost the business an excess of time or cash. How frequently you audit the financial backing relies on upon your trust in the figures and the danger connected with not meeting the monetary allowance. For instance, in the event that you should meet a specific spending plan so as to meet your credit commitments, the danger of missing the mark is high. You should think about modifying the present year's financial plan at different interims consistently. Numerous organizations re-assess their financial plans part of the way through the year. Along these lines they can survey the genuine results so far and modify the monetary allowance to all the more precisely speak to genuine desires.
At the point when your business does not meet budgeted figures, begin by exploring the business methodology that shaped the premise for the financial backing. Some part of executing your business technique did not happen not surprisingly. You additionally need to investigate the financial backing figures, giving careful consideration to the real parts of benefit—Sales, Cost of Goods Sold, and Operating Expenses. Perhaps you met your Sales objectives and comprehended the Cost of Goods Sold, however misconstrued Operating Expenses. Assess the progressions you should make to future spending plans to incorporate this new information.
While making a business budget plan, there are a great deal of things that you have to mull over. A financial plan is continually changing and being adjusted, in light of the fact that your business is always developing, changing, and making strides. In any case, there are additionally outer impacts that you have to mull over while making or altering your business spending plan. There are bunches of various types of outer impacts. Here is a rundown of a portion of the outer impacts that there are on a business spending plan:
Political and lawful outside impacts: There are two or three distinct ways that legislative issues and lawful arrangements can influence your business. Maybe a standout amongst the most widely recognized political and legitimate outside elements is the creation and change of expenses. As a business, you truly have no influence over the amount of cash the administration chooses to duty you f.
During this session we define what a business plan is and it's uses and benefits. We provide a framework to follow when developing your plan that helps you go through all the key elements to ensure that you have a concise and solid plan for investors and for your partners, employees and other stakeholders.
How to break through the million dollar level and beyond in 2013PCO Bookkeepers
This document provides guidance on growing a business beyond $1 million in annual revenue. It discusses measuring business performance in key areas like finances, marketing, sales and operations. For finances, it recommends tracking revenue by department, costs, margins, expenses and ratios. For marketing, it covers the 4 P's - product, price, place and promotion. For sales, it lists important metrics like leads, proposals, closing rates and compensation. For operations, it emphasizes effective routing to increase revenue and efficiency while lowering expenses and labor costs. The overall message is that businesses must plan growth, set goals and closely monitor key performance indicators.
Empower change with our Charity Business Plan—a brief infusion of philanthropy, community engagement, and transformative initiatives. Join us in reshaping compassion, igniting a fresh wave of meaningful impact with every act of generosity.
The document provides information and advice for creating a successful business plan in 2017. It begins with statistics showing increasing revenue from 2014-2016. It then discusses the importance of having a clear mission and vision, performing a SWOT analysis to understand strengths/weaknesses, and setting goals. The document outlines key sections of a business plan including marketing, team formation, implementation, and follow-up. It emphasizes that goals should be specific, measurable, attainable, relevant and time-based. Examples are given for different types of goals - results, behavior, and developmental. The document concludes with questions.
The document outlines the key elements of an effective marketing plan, including an executive summary, situation analysis, objectives, strategies, tactics, and budget. It provides examples of each element. The executive summary should briefly summarize the circumstances and recommendations. The situation analysis describes the company's current position. The objectives state where the company wants to be. The strategies are how the objectives will be achieved and tactics are specific actions that implement the strategies. The budget covers the costs.
The start up_loans_company_business_plan_template_feb18Mustafa Bora
This document provides a business plan template for startups seeking startup loans. The template includes sections for describing the business and objectives, skills and experience, target customers, market and competition, marketing and sales plans, operational plans, backup plan, and supporting evidence. The operational plans section requests information about key suppliers, staffing plans, business location, legal considerations, and insurance. The backup plan section asks how the applicant would manage loan repayments if the business does not go as planned.
The document provides guidance on creating financial projections for a new business. It recommends developing income statements, balance sheets, and cash flow statements on a monthly basis for the first two years. The key steps are to project revenue based on customer growth, then estimate associated costs of goods sold, operating expenses, depreciation, interest and taxes. Comparing projections to industry benchmarks helps ensure realistic assumptions around revenue growth, profit margins and cost structures. The projections should identify the funding needed each year until the business reaches profitability and self-sufficiency.
This document discusses measuring performance in pest control businesses. It covers measuring financial performance through profit and loss statements and key ratios. It also discusses measuring marketing, sales, and operational performance through metrics like leads generated, proposals written, jobs completed efficiently. Overall it emphasizes the importance of measurement and data to effectively manage a pest control business for growth.
This document provides guidance for developing a business plan tailored to different audiences and types of businesses. For raising capital from banks or investors, the plan should include details on funds needed, their intended use, and projected growth, returns, and exit strategies. The operational plan section advises on including details specific to the business type, such as production levels, costs, pricing, quality control, inventory management, and location criteria. Developing the marketing plan involves analyzing the target market and competition, and outlining promotional strategies. Financial projections should include profit/loss, cash flow, and balance sheet statements for 5 years. Customizing the generic plan with company-specific information is key to its effectiveness.
This document discusses business models and business plans. It defines a business model as a company's plan for making revenue and profits by describing the products/services, customers, processes, and expenses. Developing a strong business model involves identifying audiences, processes, resources, value propositions, partners, and demand generation strategies. A business plan is then created to guide starting and operating the business. The document provides examples of business plans and their importance in guiding entrepreneurs and convincing investors. It also discusses forecasting revenues by considering factors like the economy, competitors, community changes, and business capacity. An example revenue forecast is given for an online clothing business.
The document provides guidance on developing an effective marketing plan. It explains that a marketing plan should include:
1) An analysis of the business situation including details on the target market, competitors, and the company's strengths.
2) Specific marketing goals and objectives along with strategies for products/services, pricing, promotion, and placement.
3) Financial plans with projected income statements, cash flows, and balance sheets to show how the marketing strategies will be funded and be profitable.
4) Metrics for evaluating the marketing plan's performance and making adjustments to keep the business on track to achieve its goals.
The document provides information about budgeting for small businesses. It begins with definitions of key budgeting terms like revenues, expenses, profits and costs. It then outlines the basic budgeting process which involves targeting a profit level, estimating expenses, calculating gross profit margins, and estimating sales revenues. An example budget is provided for a sample company, A&A Pool Supply, which illustrates how to estimate expenses, revenues, and profits for the coming year based on historical financial data and expected business changes. The goal is to construct a preliminary budget that can then be adjusted and finalized.
.The Outline is due Sunday Night…..Submit an outline of yo.docxmercysuttle
.
Solve each equation.
1) -7(3n - 7) = -8(2n - 6) + 6
2) -2n +
5 n = -
3
5
18
Solve each inequality, write its solution set in interval notation, and graph the solution set on a number line.
3) 3(1 + 5m) > -(5 - 7m) - 8
4) -
1 x -
3
3 > - 65
2 24
Solve each compound inequality, write its solution set in interval notation, and graph the solution set on a number line.
5) -17 £ 4m + 7 £ -9 6) -3 < - 5 x £ 7
6 6
Write the standard form of the equation of the line described.
7) through: (-3, 2), perpendicular to y = 6 x + 4
5
Rewrite the equation in slope-intercept form and then use the slope and y-intercept to sketch a graph of the line with the given equation.
8) 5x - 2 y = -6
Worksheet by Kuta Software LLC
Show all work as you solve the linear modeling problem below.
9) There were 6205 CVS stores in the US in 2006 and 7380 CVS stores in the US in 2011. Write a linear equation in slope-intercept form that models this growth. Let x stand for the number of years after 2006 and let y = the number of CVS stores in the US.
Simplify. Your answer should contain only positive exponents.
10) 3x4 × 4 y3 × 3 y4
11) -
4 x 4 y 0 × 2 x 3 y -4
3x-1 y3
12) (3x2 y-1)3 13) (-2b4)2 × -2a-3b5
Perform the indicated operation and simplify.
14) (2x2 - 5x3 - 7x) - (x2 + 4x3 - 3x)
Multiply as indicated and simplify.
15) (3x - 7)(3x2 - 5x - 4)
Solve the equation by factoring.
16) 4v2 + 35 = 33v
Solve the equation by completing the square.
17) k2 + 4k - 62 = -6
Kuta Software LLC
Solve the equation by use of the quadratic formula.
18) 5m2 - 2m = 9
State the excluded values for the following expression. Then simplify the expression.
(
2
)19) x - 12 x + 35
x2 - 3x - 28
Solve the equation and show the check of the potential answer(s). If any answers are excluded values, state this on your answer sheet.
20) 1 = 6 - 1
b - 2
b2 - 8b + 12
Simplify the radical expressions.
21) 150x4 y2 z3 22) ( 3 + 2 2 )(2 3 - 3 2 )
Solve the equation and show the check of the potential answer(s). If any answers are extraneous solutions, state this on your answer sheet.
23) n = 3 + 25 - 6n
Show all work as you solve the following problems and write complete answers, including appropriate units.
24) A diesel train left Seoul and traveled toward the outer-most station at an average speed of 30 km/h. A freight train left four hours later and traveled in the same direction but with an average speed of 40 km/h. Find the number of hours the diesel train traveled before the freight train caught up.
25) Rebecca put $39,000 in an education account ...
Proposal For Marketing Campaign PowerPoint Presentation SlidesSlideTeam
The document proposes a marketing campaign for an event. It includes sections on summarizing the event, key target audiences, strategic approaches, ways to promote the event, a situation analysis, timeline, budget, terms and agreement, company description, and next steps. The proposal provides details on the goals of the event marketing, descriptions of the primary and secondary target audiences, key strategies and initiatives, promotion methods, current analytics and goals, a process map, timeline broken into phases, and budget breakdown.
The document discusses the importance of developing a solid marketing plan for a business. It outlines the key components of an effective marketing plan, including conducting a SWOT analysis, identifying customer needs and target markets, setting objectives and metrics, developing strategies and action plans, creating budgets and controls. The document emphasizes that a good marketing plan is essential for meeting business goals and having a successful career in marketing.
The document provides guidance on strategic and business planning for non-profit organizations. It emphasizes that planning is a critical process that establishes a vision, mission, goals and implementation plan. Strategic planning focuses more on internal strategy while business planning also includes financial projections and is often shared externally. Key components of planning include assessing strengths/weaknesses, opportunities/threats, developing strategies to achieve goals, and creating detailed implementation and financial plans.
This document provides an outline for creating a business plan, including sections on the executive summary, product/service plan, management team, industry/market analysis, marketing plan, financial plan, and growth plan. The executive summary should briefly describe the company, mission, management, market, competition, operations, and financial projections. The financial plan section includes income statements, cash flow projections, and balance sheets for year one. The growth plan discusses future expansion ideas.
Boosting profit by matching agency reporting to the client's bottom lineDemandSphere
Understanding how to match client goals to your agency's reporting back to them will not only make you more successful in your strategy but will also get you more referrals.
A public relations business plan outlines strategies for enhancing a client's image, reputation, and communication efforts. It details goals, target audiences, key messages, and media channels. The plan also includes tactics such as media relations, events, and social media to build and maintain positive relationships. Measurement metrics and a budget are essential components to evaluate success and allocate resources effectively.
A comprehensive and strategic blueprint outlining the operational framework, communication strategies, and client engagement tactics for a thriving Public Relations agency. This meticulous plan navigates market analysis, brand positioning, and client acquisition to drive the agency's success.
This document discusses various aspects of managing finances and budgets for a business, including:
- 4 types of budgets - revenue, expense, cash, and capital expenditure budgets and their purposes.
- Information needed to plan a budget for a new business, including financial trends, opportunities and objectives.
- Developing a financial plan with timeframes, resources, and assigning responsibilities.
- Performing cost-benefit and risk analyses for a proposed internet advertising business.
- Setting investment target rates and proposing capital expenditures.
- Developing performance measures to monitor the business's financial performance.
Financial forecasting involves estimating future financial outcomes for a company based on past performance and external factors. It allows businesses to anticipate problems, set targets, and demonstrate profitability to lenders. In SimVenture, students forecast by copying previous month's values, changing sales figures based on assumptions, and altering costs based on potential influences over the next 12 months. Forecasting helps businesses set sales goals to achieve profits, consider where to cut costs, and assess the impact of changes on profitability.
AFRICAResearch Paper AssignmentInstructionsOverview.docxSALU18
AFRICA
Research Paper Assignment
Instructions
Overview
In developing your expertise in transnational
organized crime (TOC) you will be writing a series of research papers. All
together the writing contained in all these papers combined would be quite
significant project! You will find that in some modules, the research papers
mimic our readings with respect to subject matter and some modules, the
research papers do not mimic the reading. Again, the goal of these research
papers is to stretch the depth and breadth of your knowledge. You should feel
well prepared to teach a course in TOCs after completing this course. The
research papers and PowerPoints you create could serve as the basis for such
class. Additionally, you will find that this course and the course CJUS701
Comparative Criminal Justice Systems complement each other very well.
Instructions
·
Each
research paper should be a minimum of 6 to 8 pages.
·
The
vast difference in page count is because some countries and/or crime/topics are
quite easy to study and some countries and/or crime/topics have very limited
information.
·
In
some instances, there will be a plethora of information and you must use
skilled writing to maintain proper page count.
·
Please
keep in mind that this is doctoral level analysis and writing – you are to take
the hard-earned road – the road less travelled – the scholarly road in forming
your paper.
·
The
paper must use current APA style, and the page count does not include the title
page, abstract, reference section, or any extra material.
·
The
minimum elements of the paper are listed below.
·
You
must use a
minimum
of 8 recent (some
countries/crimes/topics may have more recent research articles than others),
relevant, and academic (peer review journals preferred and professional
journals allowed if used judiciously) sources, at least 2 sources being the
Holy Bible, and one recent (some countries/crime/topics have more recent than
others) news article. Books may be used
but are considered “additional: sources beyond the stated minimums. You may use
.gov sources as your recent, relevant, and academic sources if the writing is
academic in nature (authored works). You may also use United Nations and
Whitehouse.gov documents as academic documents.
·
Again,
this paper must reflect graduate level research and writing style. If you need to go over the maximum page count
you must obtain professor permission in advance! Please reference the Research
Paper Rubric when creating your research paper.
These are minimum guidelines – you may expand the
topics covered in your papers.
1)
Begin
your paper with a
brief
analysis of the following elements:
a.
Country
analysis
i.
Introduction
to the country
ii.
People
and society of the country
iii.
What
is the basic government structure?
2)
Analyze
the nature of organized crime in the assigned area (you may narrow the scope of
your analysis through your introduction or thesis stat.
Adversarial ProceedingsCritically discuss with your classmates t.docxSALU18
Adversarial Proceedings
Critically discuss with your classmates the claim that adversarial proceedings can be distinguished as relying more on the government’s ability to prove guilt (following specific rules of criminal procedure the defendant’s guilt whereas the inquisitorial process spends more time on investigations to determine if the defendant truly committed the crime).
.
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Empower change with our Charity Business Plan—a brief infusion of philanthropy, community engagement, and transformative initiatives. Join us in reshaping compassion, igniting a fresh wave of meaningful impact with every act of generosity.
The document provides information and advice for creating a successful business plan in 2017. It begins with statistics showing increasing revenue from 2014-2016. It then discusses the importance of having a clear mission and vision, performing a SWOT analysis to understand strengths/weaknesses, and setting goals. The document outlines key sections of a business plan including marketing, team formation, implementation, and follow-up. It emphasizes that goals should be specific, measurable, attainable, relevant and time-based. Examples are given for different types of goals - results, behavior, and developmental. The document concludes with questions.
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The start up_loans_company_business_plan_template_feb18Mustafa Bora
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This document discusses measuring performance in pest control businesses. It covers measuring financial performance through profit and loss statements and key ratios. It also discusses measuring marketing, sales, and operational performance through metrics like leads generated, proposals written, jobs completed efficiently. Overall it emphasizes the importance of measurement and data to effectively manage a pest control business for growth.
This document provides guidance for developing a business plan tailored to different audiences and types of businesses. For raising capital from banks or investors, the plan should include details on funds needed, their intended use, and projected growth, returns, and exit strategies. The operational plan section advises on including details specific to the business type, such as production levels, costs, pricing, quality control, inventory management, and location criteria. Developing the marketing plan involves analyzing the target market and competition, and outlining promotional strategies. Financial projections should include profit/loss, cash flow, and balance sheet statements for 5 years. Customizing the generic plan with company-specific information is key to its effectiveness.
This document discusses business models and business plans. It defines a business model as a company's plan for making revenue and profits by describing the products/services, customers, processes, and expenses. Developing a strong business model involves identifying audiences, processes, resources, value propositions, partners, and demand generation strategies. A business plan is then created to guide starting and operating the business. The document provides examples of business plans and their importance in guiding entrepreneurs and convincing investors. It also discusses forecasting revenues by considering factors like the economy, competitors, community changes, and business capacity. An example revenue forecast is given for an online clothing business.
The document provides guidance on developing an effective marketing plan. It explains that a marketing plan should include:
1) An analysis of the business situation including details on the target market, competitors, and the company's strengths.
2) Specific marketing goals and objectives along with strategies for products/services, pricing, promotion, and placement.
3) Financial plans with projected income statements, cash flows, and balance sheets to show how the marketing strategies will be funded and be profitable.
4) Metrics for evaluating the marketing plan's performance and making adjustments to keep the business on track to achieve its goals.
The document provides information about budgeting for small businesses. It begins with definitions of key budgeting terms like revenues, expenses, profits and costs. It then outlines the basic budgeting process which involves targeting a profit level, estimating expenses, calculating gross profit margins, and estimating sales revenues. An example budget is provided for a sample company, A&A Pool Supply, which illustrates how to estimate expenses, revenues, and profits for the coming year based on historical financial data and expected business changes. The goal is to construct a preliminary budget that can then be adjusted and finalized.
.The Outline is due Sunday Night…..Submit an outline of yo.docxmercysuttle
.
Solve each equation.
1) -7(3n - 7) = -8(2n - 6) + 6
2) -2n +
5 n = -
3
5
18
Solve each inequality, write its solution set in interval notation, and graph the solution set on a number line.
3) 3(1 + 5m) > -(5 - 7m) - 8
4) -
1 x -
3
3 > - 65
2 24
Solve each compound inequality, write its solution set in interval notation, and graph the solution set on a number line.
5) -17 £ 4m + 7 £ -9 6) -3 < - 5 x £ 7
6 6
Write the standard form of the equation of the line described.
7) through: (-3, 2), perpendicular to y = 6 x + 4
5
Rewrite the equation in slope-intercept form and then use the slope and y-intercept to sketch a graph of the line with the given equation.
8) 5x - 2 y = -6
Worksheet by Kuta Software LLC
Show all work as you solve the linear modeling problem below.
9) There were 6205 CVS stores in the US in 2006 and 7380 CVS stores in the US in 2011. Write a linear equation in slope-intercept form that models this growth. Let x stand for the number of years after 2006 and let y = the number of CVS stores in the US.
Simplify. Your answer should contain only positive exponents.
10) 3x4 × 4 y3 × 3 y4
11) -
4 x 4 y 0 × 2 x 3 y -4
3x-1 y3
12) (3x2 y-1)3 13) (-2b4)2 × -2a-3b5
Perform the indicated operation and simplify.
14) (2x2 - 5x3 - 7x) - (x2 + 4x3 - 3x)
Multiply as indicated and simplify.
15) (3x - 7)(3x2 - 5x - 4)
Solve the equation by factoring.
16) 4v2 + 35 = 33v
Solve the equation by completing the square.
17) k2 + 4k - 62 = -6
Kuta Software LLC
Solve the equation by use of the quadratic formula.
18) 5m2 - 2m = 9
State the excluded values for the following expression. Then simplify the expression.
(
2
)19) x - 12 x + 35
x2 - 3x - 28
Solve the equation and show the check of the potential answer(s). If any answers are excluded values, state this on your answer sheet.
20) 1 = 6 - 1
b - 2
b2 - 8b + 12
Simplify the radical expressions.
21) 150x4 y2 z3 22) ( 3 + 2 2 )(2 3 - 3 2 )
Solve the equation and show the check of the potential answer(s). If any answers are extraneous solutions, state this on your answer sheet.
23) n = 3 + 25 - 6n
Show all work as you solve the following problems and write complete answers, including appropriate units.
24) A diesel train left Seoul and traveled toward the outer-most station at an average speed of 30 km/h. A freight train left four hours later and traveled in the same direction but with an average speed of 40 km/h. Find the number of hours the diesel train traveled before the freight train caught up.
25) Rebecca put $39,000 in an education account ...
Proposal For Marketing Campaign PowerPoint Presentation SlidesSlideTeam
The document proposes a marketing campaign for an event. It includes sections on summarizing the event, key target audiences, strategic approaches, ways to promote the event, a situation analysis, timeline, budget, terms and agreement, company description, and next steps. The proposal provides details on the goals of the event marketing, descriptions of the primary and secondary target audiences, key strategies and initiatives, promotion methods, current analytics and goals, a process map, timeline broken into phases, and budget breakdown.
The document discusses the importance of developing a solid marketing plan for a business. It outlines the key components of an effective marketing plan, including conducting a SWOT analysis, identifying customer needs and target markets, setting objectives and metrics, developing strategies and action plans, creating budgets and controls. The document emphasizes that a good marketing plan is essential for meeting business goals and having a successful career in marketing.
The document provides guidance on strategic and business planning for non-profit organizations. It emphasizes that planning is a critical process that establishes a vision, mission, goals and implementation plan. Strategic planning focuses more on internal strategy while business planning also includes financial projections and is often shared externally. Key components of planning include assessing strengths/weaknesses, opportunities/threats, developing strategies to achieve goals, and creating detailed implementation and financial plans.
This document provides an outline for creating a business plan, including sections on the executive summary, product/service plan, management team, industry/market analysis, marketing plan, financial plan, and growth plan. The executive summary should briefly describe the company, mission, management, market, competition, operations, and financial projections. The financial plan section includes income statements, cash flow projections, and balance sheets for year one. The growth plan discusses future expansion ideas.
Boosting profit by matching agency reporting to the client's bottom lineDemandSphere
Understanding how to match client goals to your agency's reporting back to them will not only make you more successful in your strategy but will also get you more referrals.
A public relations business plan outlines strategies for enhancing a client's image, reputation, and communication efforts. It details goals, target audiences, key messages, and media channels. The plan also includes tactics such as media relations, events, and social media to build and maintain positive relationships. Measurement metrics and a budget are essential components to evaluate success and allocate resources effectively.
A comprehensive and strategic blueprint outlining the operational framework, communication strategies, and client engagement tactics for a thriving Public Relations agency. This meticulous plan navigates market analysis, brand positioning, and client acquisition to drive the agency's success.
This document discusses various aspects of managing finances and budgets for a business, including:
- 4 types of budgets - revenue, expense, cash, and capital expenditure budgets and their purposes.
- Information needed to plan a budget for a new business, including financial trends, opportunities and objectives.
- Developing a financial plan with timeframes, resources, and assigning responsibilities.
- Performing cost-benefit and risk analyses for a proposed internet advertising business.
- Setting investment target rates and proposing capital expenditures.
- Developing performance measures to monitor the business's financial performance.
Financial forecasting involves estimating future financial outcomes for a company based on past performance and external factors. It allows businesses to anticipate problems, set targets, and demonstrate profitability to lenders. In SimVenture, students forecast by copying previous month's values, changing sales figures based on assumptions, and altering costs based on potential influences over the next 12 months. Forecasting helps businesses set sales goals to achieve profits, consider where to cut costs, and assess the impact of changes on profitability.
Similar to Enter your nameEnter your cityEnter the yearOf.docx (20)
AFRICAResearch Paper AssignmentInstructionsOverview.docxSALU18
AFRICA
Research Paper Assignment
Instructions
Overview
In developing your expertise in transnational
organized crime (TOC) you will be writing a series of research papers. All
together the writing contained in all these papers combined would be quite
significant project! You will find that in some modules, the research papers
mimic our readings with respect to subject matter and some modules, the
research papers do not mimic the reading. Again, the goal of these research
papers is to stretch the depth and breadth of your knowledge. You should feel
well prepared to teach a course in TOCs after completing this course. The
research papers and PowerPoints you create could serve as the basis for such
class. Additionally, you will find that this course and the course CJUS701
Comparative Criminal Justice Systems complement each other very well.
Instructions
·
Each
research paper should be a minimum of 6 to 8 pages.
·
The
vast difference in page count is because some countries and/or crime/topics are
quite easy to study and some countries and/or crime/topics have very limited
information.
·
In
some instances, there will be a plethora of information and you must use
skilled writing to maintain proper page count.
·
Please
keep in mind that this is doctoral level analysis and writing – you are to take
the hard-earned road – the road less travelled – the scholarly road in forming
your paper.
·
The
paper must use current APA style, and the page count does not include the title
page, abstract, reference section, or any extra material.
·
The
minimum elements of the paper are listed below.
·
You
must use a
minimum
of 8 recent (some
countries/crimes/topics may have more recent research articles than others),
relevant, and academic (peer review journals preferred and professional
journals allowed if used judiciously) sources, at least 2 sources being the
Holy Bible, and one recent (some countries/crime/topics have more recent than
others) news article. Books may be used
but are considered “additional: sources beyond the stated minimums. You may use
.gov sources as your recent, relevant, and academic sources if the writing is
academic in nature (authored works). You may also use United Nations and
Whitehouse.gov documents as academic documents.
·
Again,
this paper must reflect graduate level research and writing style. If you need to go over the maximum page count
you must obtain professor permission in advance! Please reference the Research
Paper Rubric when creating your research paper.
These are minimum guidelines – you may expand the
topics covered in your papers.
1)
Begin
your paper with a
brief
analysis of the following elements:
a.
Country
analysis
i.
Introduction
to the country
ii.
People
and society of the country
iii.
What
is the basic government structure?
2)
Analyze
the nature of organized crime in the assigned area (you may narrow the scope of
your analysis through your introduction or thesis stat.
Adversarial ProceedingsCritically discuss with your classmates t.docxSALU18
Adversarial Proceedings
Critically discuss with your classmates the claim that adversarial proceedings can be distinguished as relying more on the government’s ability to prove guilt (following specific rules of criminal procedure the defendant’s guilt whereas the inquisitorial process spends more time on investigations to determine if the defendant truly committed the crime).
.
Advances In Management Vol. 9 (5) May (2016)
1
Generation Gaps: Changes in the Workplace due to
Differing Generational Values
Carbary Kelly, Fredericks Elizabeth, Mishra Bharat and Mishra Jitendra*
Management Department, Grand Valley State University, 50 Front Ave, SW Grand Rapids Michigan 49504-6424, USA
*[email protected]
Abstract
The purpose of this study is to discuss the
generational gaps that are found in the workplace
today. With multiple generations working together,
and the oldest generation having to work longer and
retire later, generational changes are occurring in the
workplace and for management. There is a lack of
communication and understanding between the
different generations caused through differing values
and goals. Younger generations are also entering
different fields than those that were popular for older
generations. There is a serious new problem in the
workplace, and it has nothing to do with downsizing,
global competition, pointy-haired bosses, stress or
greed. Instead, it is the problem of distinct
generations — the Veterans, the Baby Boomers, Gen
X and Gen Y — working together and often colliding
as their paths cross.
Individuals with different values, different ideas,
different ways of getting things done and different
ways of communicating in the workplace have always
existed. So, why is this becoming a problem now? At
work, generation differences can affect everything
including recruiting, building teams, dealing with
change, motivating, managing, and maintaining and
increasing productivity All of these ideas are
explored, discussed, and evaluated, through looking
at current research on the topic and case studies that
have been conducted not only in the United States but
around the world.
Keywords: Generation gap, workplace, values.
Introduction
Throughout the years, as the population has continued to
both grow and age, it has caused generational changes to
take place in the various aspects of life. With the changes in
the demographics of the world’s population, there have also
been changes in how each group thinks and what they
value. This not only affects the way people behave in their
personal lives, but it also affects the workplace. As
generational changes occur in the workplace, a lack of
communication has caused adisconnect to occur between
the values and goals present among the different age groups
along with newer generations choosing different career
paths.
* Author for Correspondence
In order to understand where these differences stem from,
you need to analyze how each generation is different when
it comes to their beliefs and values. So, it is best to identify
the different groups present in workplace which range from
those born in 1922 to those born in the early 1990’s.
Moving chronologically, the fi.
African-American Literature An introduction to major African-Americ.docxSALU18
African-American Literature: An introduction to major African-American writers from the earliest expressions to the present. An examination of the cultural milieu from which the writing arose, the ideological stance of each writer studied, and the styles and structure of the works considered
8 wks
.
African American Women and Healthcare I want to explain how heal.docxSALU18
African American women face unique healthcare challenges. This paper will explore how healthcare is perceived in the African American community, especially among women, and whether their concerns are justified. The paper will follow a standard structure including an introduction, abstract, literature review, methods, results, and discussion sections.
Advocacy & Legislation in Early Childhood EducationAdvocacy & Le.docxSALU18
Advocacy & Legislation in Early Childhood Education
Advocacy & Legislation in Early Childhood Education
Advocating for Early Childhood Education
Rasmussen College
COURSE#: EEC 4910
Doreen Anzalone
July 15, 2019
Advocating for Early Childhood Education
· What is advocacy?
Advocacy is how we support our children. We as teachers give advice for our children or we listen. We let the children and families know that we believe in them and we will be there for them. Teachers, admin, staff can advocate for children as long as they are in school. Advocates are also trained people and they are not lawyers. One of their responsibility is to stay up to date with the regulations of the educational laws.
· Why is advocacy important to early childhood education?
Its important to help the families because they might be vulnerable in society. We as teachers need to make sure our children and families are being heard. We as teachers need to make sure their wishes and views are being considered when it’s about their child or family. Its because we are helping the family make life decisions about their children and even their family life. Its also important to make sure we are not judging the family or having or our own personal opinions about what is going on when we are helping advocate for the family, we need to make sure we are stating the facts for the family.
· What is your role as an early childhood educator in making legislative changes?
Our role is to be able to email them or decide how to get a hold of them and let them know our questions, comments or suggestions on things that need to be changed, updated. We need to let them know so we can support our school, children, and families. It is our role as educators to stay aware of the laws. The Federal laws we need to make sure we are aware of the
· Family Education Rights & Poverty Act
· The No Child Left Behind
· Individuals with Disabilities Education Act
With these laws and many more they need to hear from schools in the United States. The federal laws mean we need to address the issues. These issues usually involve infringement of the student’s rights and they are to protect the rights. The state laws depend on the state you are in. The state laws this is where you would go if you have a problem or need to voice about
· Teacher Retirement
· Teacher evaluations
· Charter schools
· State Testing requirements
· The required learning standards
· Much more
Your school board is also a great place to help with policies and regulations and any revisions that need to be done.
· What ethical issues must early childhood education professionals consider related to advocacy and why do those issues exit?
In NAEYC the code of Ethical Conduct and in their it describes how any educator is required to act and what they do and not to do. At times as an educator as staff we tend to do what is the simplest or sometimes, we want to please others but when it comes to this, we must remember to follow our responsi.
Advertising is one of the most common forms of visual persuasion we .docxSALU18
Advertising is one of the most common forms of visual persuasion we encounter in everyday life. The influence of advertising in our society is persuasive and subtle. Part of its power comes from our habit of internalizing the intended messages of words and images without thinking deeply about them. Once we begin decoding the ways in which advertisements are constructed, once we view them critically, we can understand how, or if, they work as arguments. We may then make better decisions about whether to buy products and what factors convinced us or failed to convince us.
What are the different forms of advertising?
Modern media comes in many different formats, including print media (books, magazines, newspapers), television, movies, video games, music, cell phones, various kinds of software, and the Internet. Each type of media involves both content and also a device or object through which that content is delivered.
TEAM TASK:
As a team you are going to Review Chapter 4: Visual Rhetoric: Thinking About Images as Arguments. You will
be assigned a Section of the Chapter (written, visual, unfit, political, caricature, photography-maps graphs charts ) and as a Team you willResearch
the content of that Chapter Area (you will see topic page overlap ) and implement the following:
You will look at and interpret a media campaign or advertisement. Focus on social or ethical aspects * Seek to find one or more of the FALLACY TYPES identified Chapter 9 pages 363- 380. Include this information in your findings. Consider and incorporate as many of the following 16 categories :
The objectives: What role does the ad play in the economy?
The audience: Is it targeted to a group that could be considered vulnerable?
Effectiveness: Does it promote something that is socially desirable?
Role in marketing mix: What role does the ad play in the economy?
Image, product differentiation and branding: Is the ad misleading?
Other promotion factors
The unique selling proposition.
The basis for the appeal(s).
How would you make improvements?
The creative philosophy
The slogan
Secondary or supporting points or claims
The tone or mood and manner: Is the ad misleading?
Type of presenter
The motivational appeal: Does it promote something that is socially desirable?
Executional style
Each TEAM will develop a
15 minute class presentation
about their researched area. You have
options to use
power points, maps, videos, and other resources that will help educate your audience about your research.
Your Presentation should include:
A Power Point, the media piece or some type of visual presentation~~
A Question and Answer {Q & A} & Interactive session, quiz,.
Adult Health 1 Study GuideSensory Unit Chapters 63 & 64.docxSALU18
Adult Health 1 Study Guide
Sensory Unit
Chapters 63 & 64
Remember that assigned textbook readings should be supplemental to reviewing & studying the Powerpoint presentations. Answers to these study guide questions can be obtained from the textbook chapters, Powerpoint presentations, as well as class lectures & in-class activities.
Chapter 63: Assessment & Management of Patients with Eye & Vision Disorders
Conditions to Know
: Glaucoma, Cataracts, Retinal Detachment, Macular Degeneration, Conjunctivitis, Eye trauma
· Know the basic structures & functions of the eye – lens, pupil, iris, cornea, conjunctiva, retina, and sclera
· Questions to ask patients regarding issues with the eyes/vision – Chart 63-1
· Snellen Chart is used to assess visual acuity – 20/20 is considered perfect vision (patient can read line 20 of chart while standing 20 feet away) – this is tested in each eye
1. What are some of the most common causes of blindness?
2. What is responsible for the damage to the optic nerve in patients diagnosed with glaucoma?
3. Glaucoma can lead to what primary complication if not treated properly?
4. What are the differences between open-angle & closed-angle glaucoma?
5. What are the primary signs & symptoms of glaucoma?
6. What are the primary treatment goals for patients with glaucoma?
7. What is the first line treatment of glaucoma? What medication teaching points would you want to include in your patient education?
8. What are some common risk factors for the development of cataracts? See Chart 63-7.
9. What are the primary signs & symptoms of cataracts?
10. The most common treatment for cataracts is outpatient surgery, in which the lens affected by the cataract is replaced with a man-made one. Explain the pre and post-operative nursing management & education that is needed for patients undergoing cataract surgery. See Chart 63-8.
11. Retinal detachment is considered a medical emergency. What happens during retinal detachment?
12. What are some symptoms of retinal detachment?
13. Macular degeneration is the most common cause of vision loss in people > 60 years old. What is macular degeneration?
14. What are some risk factors for dry macular degeneration?
15. What are some signs and symptoms of macular degeneration?
16. Nursing management for patients diagnosed with macular degeneration focus on safety & supportive measures. What are some accommodations we should make or educate patients on regarding how to help improve their vision & ADLs when they have this condition?
17. Conjunctivitis is also called “pink eye”. What are the different types of conjunctivitis and what are some symptoms of this condition? Are any of these types considered contagious?
18. What are some teaching points to include when educating a patient diagnosed with viral conjunctivitis? See Chart 63-11.
19. Explain the emergency nursing treatment needed when a patient presents with eye trauma.
Chapter 64: Assessment & Manag.
Advertising Campaign Management Part 3Jennifer Sundstrom-F.docxSALU18
The document discusses parameters for effective advertising campaigns, including goals, media selection, slogans, consistency, duration, and the creative brief. It provides details on each parameter and explains that carefully planning these elements is important for successful campaigns. It also covers implications of advertising management globally and working with external agencies.
Adopt-a-Plant Project guidelinesOverviewThe purpose of this.docxSALU18
Adopt-a-Plant Project guidelines
Overview:
The purpose of this project is for you to choose a plant, conduct online research into the biology of the plant, and communicate what you have learned. You will be preparing an annotated bibliography on the plant you choose. The entire project is worth 50 points
Annotated Bibliography (50 points)
You will prepare an annotated bibliography with a list of the top 10 most interesting facts about your plant.
· Each fact should be paraphrased (i.e. written in your own words, no quotations allowed).
· Then tell me why this is interesting to you – make connections to your life or to currents issues in our world.
· Finally, give a full citation and tell me why you think this is a reliable, trustworthy source. Use this libguide to help you come up with reasons why your source is trustworthy.
· At least one of your sources should be from a peer-reviewed, science journal article.
Here is an example:
Fact 1: Taxol is a chemotherapy agent derived from the bark of the Pacific Yew Tree. The chemical itself is derived from a fungal endophtye within the bark. I thought this was very interesting, because the Pacific Yew tree is native to the state of Washington, and my aunt Jane received Taxol while undergoing chemotherapy for ovarian cancer. I also thought it was interesting because of the mutualistic relationship between the plant and the fungus.Citation: Plant natural products from cultured multipotent cells
Roberts, Susan; Kolewe, Martin. Nature Biotechnology28.11 (Nov 2010): 1175-6.
This is a reliable source because it is published in a peer-reviewed science journal article, written by two PhDs that are providing a review of the current literature on the topic
To complete the assignment, you should first choose a plant, gather articles discussing your plant, read the articles sufficiently enough to discuss the plant, and finally write the annotated bibliography. You are expected to produce original work, and any plagiarism will receive a zero. The paper should be double-spaced, and typed in 12 point font size, with normal margins. The instructions for how to properly cite your sources are at the end of this handout.
*** Reminder: The scientific name of a plant should always be typed in italics, with the first letter of the Genus capitalized. For ex.: Digitalis lanata. When you search for information on your plant online, make sure to use the scientific name, which will bring back a wider variety of results
The bibliography is worth 50 points and will be graded on:
1. Effort
• Quality of references
•Depth/breadth/quality of material covered
2. Following directions/ requirements
I will use the following rubric to grade your bibliography:
Research, Critical Reading and Documentation
Balanced, authoritative sources; correctly cited sources; effectively integrated outside sources. Most sources from science journals
10 pts
Effective sources, correctly cited, Could have a few more.
ADM2302 M, N, P and Q Assignment # 4 Winter 2020 Page 1 .docxSALU18
ADM2302 M, N, P and Q Assignment # 4
Winter 2020 Page 1
Assignment # 4
Decision Analysis and Project Scheduling
ADM2302 students are reminded that submitted assignments must be typed (i.e. can NOT be hand
written), neat, readable, and well-organized. Assignment marks will be adjusted for sloppiness, poor
grammar, spelling, for technical errors as well as if you submit a PDF file.
The assignment is to be submitted electronically as a single Word Document file via Brightspace by
Friday April 3rd prior to 23:59. Front page of the Word document has to include title of the assignment,
course code and section, student name and student number. Second page is the individual/group
statement of integrity that must be signed.
E-mail questions related to the assignment should be sent to the Teaching Assistant or posted on the
Brightspace course website “Discussion page” (viewed by all).
Section M: Parisa Keshavarz ([email protected])
Section N: : Niki Khorasanizadeh ([email protected])
Section P: Makbule Kandakoglu ([email protected])
Section Q: Afshin Kamyabniya ([email protected])
Problem 1: Payoffs/Decision Table (13 points)
A small building contractor has recently experienced two successive years in which work opportunities
exceeded the firm’s capacity. The contractor must now make a decision on capacity for next year.
Estimated profits (in $ thousands) under each of the two possible states of nature are as shown in the
table below.
NEXT YEAR’S DEMAND
Alternative Low High
Do nothing
Expand
Subcontract
$50**
20
40
$60
80
70
** Profit in $ thousands.
Which alternative should be selected if the decision criterion is:
a. The optimistic approach? (3 points)
b. The conservative approach? (3 points)
c. Minimize the regret? (7 points)
Problem 2: Payoffs/Decision Table (15 points)
Dorothy Stanyard has three major routes to take to work. She can take Tennessee Street the entire way,
she can take several back streets to work, or she can use the expressway. The traffic patterns are,
however, very complex. Under good conditions, Tennessee Street is the fastest route. When Tennessee
is congested, one of the other routes is preferable. Over the past two months, Dorothy has tried each of
route several times under different traffic conditions. This information is summarized in minutes of
travel time to work in the following table:
mailto:[email protected]
mailto:[email protected]
mailto:[email protected]
mailto:[email protected]
ADM2302 M, N, P and Q Assignment # 4
Winter 2020 Page 2
No Traffic Congestion
(Minutes)
Mild Traffic
Congestion
(Minutes)
Severe Traffic
Congestion
(Minutes)
Tennessee Street
Back roads
Expressway
15
20
30
30
25
30
45
35
30
In the past 60 days, Dorothy encountered severe traffic congestion 10 days and mild traffic congestion
20 days. Assume that the past 60 days are typical of traffi.
Adlerian-Based Positive Group Counseling Interventions w ith.docxSALU18
This summarizes an Adlerian-based positive group counseling program for emotionally troubled youth that integrated positive psychology interventions. The 12-week program used interventions from positive psychotherapy curriculum to increase positive emotion, engagement, and meaning by emphasizing strengths. Sessions focused on identifying signature strengths, cultivating strengths through goals, developing gratitude, processing good and bad memories, and expressing forgiveness as a way to increase social interest. The positive interventions aligned well with Adlerian principles of emphasizing strengths, social interest, and encouragement to help youth overcome problems.
After completing the assessment, my Signature Theme Report produ.docxSALU18
After completing the assessment, my Signature Theme Report produced the following results: Communication, Relator, Individualization, Consistency, and Strategic. When I first saw the themes presented, I was a little skeptical at first but after reading the detailed descriptions I felt like it made a lot of sense and mirrored a lot of what I had already thought about myself.
A core value that I would like to continue to strengthen would be the value of acceptance. One of my top five themes was relator which explained that I have a comfortability with gravitating towards people I already know and building relationships from there. I don’t have issues with making new relationships, but I can see that sometimes I close myself off initially to embracing new ones. With acceptance, you have to understand that there are some situations you can control and some that you can’t but embracing the latter can lead to new experiences that could be beneficial (Riley, 2021). Another core value that I would like to improve upon would be calmness. This fits in well with my theme of consistency. While I am a firm believer of things being fair and consistent, I can get easily upset when things don’t balance out like they are expected to. I know that working on being calm in tense situations will help me adapt easier when things don’t always work out as they should.
One of the strengths that I would like to embrace fully and continue to improve upon is communication. It was no surprise to me that communication was at the top of my list for my themes. When I am in a position of leadership at work, I make it a priority to keep my staff updated on everything that is going on for that night and it is something I expect from my charge nurse when I am working the floor also. A communicator is only effective when they are aware of their style of communicating and how others perceive or respond to it (Marshall & Broome, 2021). As a communicator I know that I can always work on how I communicate non-verbally and with body language especially. The other strength that I would like to continue to work on is of being strategic. The report explained that the strategic theme fit me because I am able to sort through the clutter and find the best route when I am trying to accomplish something. I really believe this about myself because when I have a task I need to accomplish, whether I am in a leader position or not, I will break everything down and reorganize it to make sure I have come up with the best solution. I feel like the best way to do something is the way that makes it concise and without a lot of excess getting in the way.
A characteristic of mine that I would like to strengthen would be that of instinct. My theme of individualization points out that I have an instinct about others and how they work and function. I have always felt that I easily read people and can get a sense of who they truly are and for example in the workplace how they are as a staff member. S.
After careful reading of the case material, consider and fully answe.docxSALU18
After careful reading of the case material, consider and fully answer the following questions:
1. What were the primary reasons for changing the current system at Butler?
2. What role did Butler's IS department play?
3. List the objectives of the pilot. Were there any problems?
4. Do you think Butler made the right decision to utilize this new technology? What implications does this decision hold for Butler's IT department in the long run?
NOTE: Butler refers to it's IT department as IR. You may consider these two acronyms as synonymous (i.e. IT = IS = IR for purposes of this assignment)
.
Affluent
Be unique to
Conform
Debatable
Dominant
Enforce
Ethnic
Internalize
Rank
Restrict
You will write your own sentences using each of the vocabulary words. The sentence
must be an
original sentence
created by you, AND it must use the vocabulary word correctly.
Your sentence
MUST
demonstrate that you understand the meaning of the word.
.
Advanced persistent threats (APTs) have been thrust into the spotlig.docxSALU18
Advanced persistent threats (APTs) have been thrust into the spotlight due to their advanced tactics, techniques, procedures, and tools. These APTs are resourced unlike other types of cyber threat actors.
Your chief technology officer (CTO) has formed teams to each develop a detailed analysis and presentation of a specific APT, which she will assign to the team.
.
Your report should use
The Cybersecurity Threat Landscape Team Assignment Resources
to cover the following five areas:
Part 1: Threat Landscape Analysis
Provide a detailed analysis of the threat landscape today.
What has changed in the past few years?
Describe common tactics, techniques, and procedures to include threat actor types.
What are the exploit vectors and vulnerabilities threat actors are predicted to take advantage of?
Part 2: APT Analysis
Provide detailed analysis and description of the APT your group was assigned. Describe the specific tactics used to gain access to the target(s).
Describe the tools used. Describe what the objective of the APT was/is. Was it successful?
Part 3: Cybersecurity Tools, Tactics, and Procedures
Describe current hardware- and software-based cybersecurity tools, tactics, and procedures.
Consider the hardware and software solutions deployed today in the context of defense-in-depth.
Elaborate on why these devices are not successful against the APTs.
Part 4: Machine Learning and Data Analytics
Describe the concepts of machine learning and data analytics and how applying them to cybersecurity will evolve the field.
Are there companies providing innovative defensive cybersecurity measures based on these technologies? If so, what are they? Would you recommend any of these to the CTO?
Part 5: Using Machine Learning and Data Analytics to Prevent APT
Describe how machine learning and data analytics could have detected and/or prevented the APT you analyzed had the victim organization deployed these technologies at the time of the event. Be specific.
Part 6: Ethics in Cybersecurity.
Ethical issues are at the core of what we do as cybersecurity professionals. Think of the example of a cyber defender working in a hospital. They are charged with securing the network, medical devices, and protecting sensitive personal health information from unauthorized disclosure. They are not only protecting patient privacy but their health and perhaps even their lives. Confidentiality, Integrity, Availability - the C-I-A triad - and many other cybersecurity practices are increasingly at play in protecting citizens in all walks of life and in all sectors. Thus, acting in an ethical manner is one of the hallmarks of cybersecurity professionals.
Do you think the vulnerability(ies) exploited by the APT constitutes an ethical failure by the defender? Why or why not?
For the APT scenario your group studied, were there identifiable harms to privacy or property? How are these harms linked to C-I-A? If not, what ethically si.
Advanced persistent threatRecommendations for remediation .docxSALU18
Advanced persistent threat
Recommendations for remediation of the threat
Research the use of network security controls associated to your threat and industry
Do Not use topics network security,VPN,FIREWALL,ETC
10-12 pages. Double spaced APA style
At least 10 REFERENCES
5 ATLEASt PEER REVIEWED SCHOLARLY
.
Adultism refers to the oppression of young people by adults. The pop.docxSALU18
Adultism refers to the oppression of young people by adults. The popular saying "children should be seen and not heard" is used as a way to remind a child of his or her place and reaffirm the adult's power in the relationship. The saying suggests that children's voices are not as important or as valid as an adult's and they should remain quiet. Children are often relegated to subordinate positions due to socially constructed beliefs about what they can or cannot accomplish or what they should or should not do; this in turn compromises youth's self-determination. This oppression is further highlighted when considering the intersection of age with race, ethnicity, socioeconomic status, and sexual orientation. You will be asked to consider all of these when reviewing the Logan case and Parker case.
By Day 3
Post
an analysis of the influence of adultism in the Logan case. Then, explain how gender, race, class, and privilege interact with adultism to influence the family's discourse related to Eboni's pregnancy as well as other family dynamics.
.
ADVANCE v.09212015
•
APPLICANT DIVERSITY STATEMENT IN FACULTY SEARCH PROCESS
FREQUENTLY ASKED QUESTIONS
1) How does University of California define “diversity?”
A: The academic senate adopted in 2009 the following broad definition of diversity:
Diversity - defining features of California past, present and future - refers to a variety of
personal experiences, values, and worldviews that arise from differences of culture and
circumstance. Such differences include race, ethnicity, gender, age, religion, language,
abilities/disabilities, sexual orientation, socioeconomic status, geographic region and more.
2) Why does UC Irvine expect a diversity statement from applicants for faculty positions?
A: UC Irvine’s commitment to inclusive excellence is integral to our ascendancy among globally
preeminent universities. It provides applicants with an opportunity to discuss how their past or
future contributions will advance this enduring campus commitment. For more information,
please see the Provost’s memo on Inclusive Excellence.
3) Is the diversity statement consistent with University of California policy?
A: Yes. APM 210.1-d, which governs appointment, appraisal and promotion, recommends that
faculty be both encouraged and rewarded for activity that promotes inclusive excellence:
“The University of California is committed to excellence and equity in every facet of its mission.
Teaching, research, professional and public service contributions that promote diversity and
equal opportunity are to be encouraged and given recognition in the evaluation of the
candidate's qualifications. These contributions to diversity and equal opportunity can take
a variety of forms including efforts to advance equitable access to education, public
service that addresses the needs of California's diverse population, or research in a
scholar's area of expertise that highlights inequities.”
4) Is UC Irvine alone among UC campuses in adopting this statement?
A: No. UC San Diego adopted this statement in 2010.
5) How will applicants learn about the diversity statement expectation?
A: Per Provost Gillman’s memo of June 2014, all ads for faculty positions will include the following
sentence: “Applicants are encouraged to share how their past and/or potential contributions to
diversity, equity and inclusion will advance UC Irvine’s commitment to inclusive excellence.”
6) How do applicants provide their diversity statement?
A: There is a dedicated field in UC Recruit for applicants to submit their diversity statement.
7) If an applicant does not provide a diversity statement, will his or her application be considered
incomplete?
A: Yes
http://www.provost.uci.edu/news/InclusiveExcellence.html
http://www.ucop.edu/academic-personnel/_files/apm/apm-210.pdf
http://www.provost.uci.edu/news/Diversity-Statement-June-2014.html
ADVANCE v.09212015
8) What are the components of a diversity statement?
.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
-------------------------------------------------------------------------------
Find out more about ISO training and certification services
Training: ISO/IEC 27001 Information Security Management System - EN | PECB
ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
General Data Protection Regulation (GDPR) - Training Courses - EN | PECB
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
-------------------------------------------------------------------------------
For more information about PECB:
Website: https://pecb.com/
LinkedIn: https://www.linkedin.com/company/pecb/
Facebook: https://www.facebook.com/PECBInternational/
Slideshare: http://www.slideshare.net/PECBCERTIFICATION
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
Azure Interview Questions and Answers PDF By ScholarHat
Enter your nameEnter your cityEnter the yearOf.docx
1. Enter your name
Enter your city
Enter the year
Office Hours:
TABLE OF CONTENTS
Section Name
Page NumberAgency Vision & Mission
Our goals for Year 1Agency Market
Analysis Market Demographics
Agency Community RelationshipS PlanAgency
AnalysisBuilding An AgencyCapital investmentagency office
management planmarketingagency production goals30-60-90
Day planAgency Compensation Projectionsinput expenses
Sheetinput production Sheetincome summary Sheetbook of
business summary sheet
AGENCY VISION AND MISSION
Our Agency Vision
Our Mission Statement
OUR GOALS FOR FIRST YEAR
List your high-level goals for the office. Examples of these
2. goals include Ambassador Travel, Top 100 New Agents and/or
excelling at Territory / Market promotions.
The Agent:
The Team:
Our Office Facility:
Our Customer Service:
AGENCY MARKET ANALYSIS
Market DemographicsDiscuss the demographics and growth
opportunities in the prospective Agency locations. How will
this market research affect the Agency? What specific customer
needs have you identified?Note: Community is the local
market; Market Area is broader, ie: the county in which your
community is located.
Primary Market Area:
Demographic Analysis
Community
Micro Market
Market Area
Macro Market
Population
Population Trends
Number of Households
3. Home Ownership Rate
Median Housing Cost
Median Income
Language Other Than English
Market Factors
State Farm Household Penetration
Auto Penetration
Fire Penetration
Agency Community Relationships Plan
Communicating With and Involving Team Members
4. How will you utilize your team members to build your brand
and presence in your community/market area?
Monitoring Community RelationshipsHow will you measure
your involvement and impact in the community? What
strategies will help to maintain and build relationships in your
community?
Agency Analysis
Summarize your Agency Analysis by identifying the most
important aspects of your business situation. Record your
agency and market Strengths, Weaknesses, Opportunities &
Threats/Competitor Analysis below.
STRENGTHS
WEAKNESSES
·
·
OPPORTUNITIES
THREATS / COMPETITOR ANALYSIS
·
·
BUILDING AN AGENCY
Capital Investment
How much capital do you anticipate having accessible in the
5. first 6 to 24 months. How will investing in your Agency impact
your other financial commitments. It is recommended that you
have 12 months of your personal expenses set aside with access
to additional funding.
Agency Office Management Plan
Recruiting Plan
How many team members do you plan to have? What types of
recruiting do you plan in finding your team? Do you have a
growth strategy for increasing your team in the future? What is
your team member skill set requirements?Agency Team Member
Compensation Package
How will you compensate your team? Will you incorporate a
bonus/incentive program? If so, explain.
Team Member Training Plan
How will you train & develop your team?
Accountability & Team Meetings / Team Meeting :
Do you have specific production / sales requirements for your
team? (See the chart below)
How will you measure and hold your team accountable for
results? When & how often will you meet with your team?
What will be the focus of the meetings?
Agency Production Goals:
List your office production goals that match the Year 1 monthly
goals in your compensation simulator. This table will reflect
the distribution of your monthly goals for yourself as the agent
and each team member.
Product Name
7. Bank Loans Credit Card Products
Bank Deposits – Checking/Savings/CD’s
Mutual Funds
Marketing
How do you plan to tailor your sales and marketing strategies to
meet the needs of the market? Provide some specific examples
of sales and marketing tactics that you would employ. What is
your marketing and advertising breakdown?
Marketing/Advertising Breakdown
8. Marketing
Monthly Budget
Annual Budget
$
$
$
$
$
$
$
$
$
$
Year 1 Marketing Totals:
$
$
Agency Production Goal Strategies
Agency goals are the drivers of your business. These goals
should align with your Personal Goals. Some example goals are
listed below; do not feel obligated to use the ones provided and
please add any additional strategies if necessary.
Auto Goals and Strategy
The yearly objective is to write new/reinstated autos per month
or annually. Specific Auto growth targets are (ex. raw new,
added cars, youthful and commercial)
9. 1.
Fire Goals and Strategy
The yearly objective is to write new/reinstated fire policies per
month or annually. Specific targets are….. (Ex. H/O, renters,
other personal lines policies and commercial)
1.
Life Goals and Strategy
The yearly goal is to write/issue policies with $ premium and
average premium volume of $ per case. Specific targets are….
(Ex. Term Life, Whole Life and Universal Life)
1.
Health Goals and Strategy
The yearly goal is to write/issue policies with $ premium.
Specific targets are….(ex. Fortis, Long Term Care, Med Supp,
new health HH)
1.
SF Bank Product Goals and Strategy
The yearly goal is to book deals/accounts per month or
annually. Specific targets are….(ex. Deposits, loan products,
credit cards)
1. Mutual Fund Goals and Strategies
The yearly goal is to book accounts annually with an average
account size of $ Specific targets are…. (ex. Account size,
number of accounts)
10. 1.
Retention Strategies
How do you plan to sustain relationships with clients?
30-60-90 Day Plan
How do you plan to prepare 90 days prior to your opening?
What tasks will you be completing prior to your opening?
What do you anticipate doing 30-60-90 Days after your
opening?COMPENSATION SIMULATOR in
www.SFRPX.com(Print or insert the PDF documents)
· Expenses Summary
· Production Summary
· Income Summary
· Book of Business Summary
7
2. Demographics
I recommend starting your plan on a New market opportunity.
When you connect with the sales leader you can ask if he would
prefer you do the proposal on an assignment
Within the template is a table for the demographics in the area.
I’ve inputted some of the above figures, into it for you with
data we have internally. You may find additional information
on sites such as http://www.city-data.com.
The Micro Market is Boynton Beach, Florida (33436). The
11. Macro Market includes the following zip codes (33424, 33425,
33426, 33435, 33436, 33437, 33472, 33473, 33474). This will
help with a comparison as you look outside your immediate area
to the surrounding areas you will also target for growth.
Demographic Analysis
Micro Market
Boynton Beach, Florida (33436
Macro Market Area
33424, 33425, 33426, 33435, 33436, 33437, 33472, 33473, 3347
# of Agents
0
3
Population
42,557
170,076
Population Trends
+4.8% since 2010
+6.8% since 2010
Household Trends
+4.8% since 2010
+6.5% since 2010
Number of Households
18,899
75,286
Number of SF Households
3,380
12,677
Home Ownership Rate
Median Housing Cost
Median Income
12. Language Other Than English
Market Factors
State Farm Household Penetration
18%
17%
Auto Penetration
15.6%
14.3%
Fire Penetration
1.1%
1.2%
3. Compensation Simulator Expenses & Production Inputs:
Below are sample Production & Expense Inputs that may help
you to reference to amounts used by a recent candidate. I would
recommend inputting expenses for all fields. It’s better to
overestimate expenses slightly. Payroll, Rent & Marketing will
be your largest figures. I typically see average expenses at
approximately $192,000 - $275,000 annually ($16,000 - $23,000
per month).
This is a summary of expenses to help you understand what the
13. amounts might be.
4. Average Premiums and Base Numbers to use in your
Compensation Simulator:
Below are the average Premiums and Base number
recommendations I would use to input into your simulator for
your targeted market area. The production estimates are just
estimates! When you talk with your affiliated Sales Leader I
would be sure to ask them what types of production they would
be looking for in a new agent!
Auto:
Premium: $1390 (Annualized)
Auto Lapse Cancellation Rate: 17%
Estimated Monthly Production: 50-60 (this is a guestimate
where I would start). Though for Years 2 – 6 increase approx.
5% each year)
Fire:
Premium: $1405 per year
Fire Lapse Cancellation Rate: 11%
Estimated Monthly Production: 25-30 (this is a guestimate
where I would start). Though for Years 2 – 6 increase approx.
5% each year)
***Something to keep in mind is you are limited to how
many homeowner policies you can write In Florida. I
recommend speaking with the Sales leader in regards to what is
currently allowed and how you can make up the difference
(writing through a state insurer, plups (personal liability
umbrella policies), paps (personal articles policies) and
business policies
Life:
Life Premium: $500 (this is an estimate based on selling term
and whole life)
14. Life Estimated Monthly Production: 8 - 12 (this is a guestimate
where I would start). Though for Years 2 – 6 increase approx. 1
additional life each month)
Health:
Health Premium: $250 (this is an estimate based on hospital
income, and other health products)
Health Estimated Monthly Production: 2 - 4 (this is a
guestimate where I would start). Though for Years 2 – 6
increase approx. 1 additional life each month)
Bank:
Credit Cards/Loans Commission: $75 (you get $25 for credit
cards, though can get 500 – 1000 for Mortgages though you will
sell more credit cards than loans)
Credit Cards/Loans Monthly Production: 4 - 6 Years 2 – 6
increase approx. 1 additional per month
Deposits Commissions: $50 (you get $25 for Savings accounts
or up to $150 for CD’s)
Deposits Monthly Production: 2 - 4 Years 2 – 6 show growth
though probably only .5 per month growth each year (just
reflect an additional 1 in Year 3, then year 5)
Mutual Funds:
MF Premium: $5000
MF Production per month: 1 - 2 (I would show growth here for
years 2 – 6, though no more than 3 per month by year 6 is
realistic)
5. Team:
I would strongly recommend hiring 2 - 3 Full time team
members. They should be salespeople as well. You will
probably want to offer some type of commission or incentive
along with a base pay to ensure your team is motivated and
meeting/exceeding goals you have created. Follow along with
the proposal to complete all of the sections. Team and
15. Marketing should contain most of your details within your
proposal. These areas will be of great focus during your
interview.
6.Marketing:
Here’s some details you might want to think about using within
your marketing section of your proposal:
1. Direct Mail:
a. We call our direct mail program Prospector Plus (+). How it
works is we use a 6 touch bundle program for sending mail
approximately every 6 weeks to each lead you purchase. The
current cost for sending a 6 touch bundle of direct mail
is .66 cents. What this means is that for .66 cents each person
will be getting either letters/postcards from you approximately
every 6 weeks (each piece of mail is only costing you
about .11 cents).
i. You want to have a program in place where you are sending
new bundles each month. I would also recommend having some
knowledge as to the ROI for this towards your anticipated
production goals.
1. Ex: Purchasing 3,000 new bundles of Prospector + direct mail
will cost $1,980 monthly (3000 x .66). Anticipating a response
ratio of 1.5%, 45 people will call each month for an Auto
quote. Assuming a close ratio of 20%, you will sell
approximately 9 new auto households each month (45 x 20%).
· Since this is Households, and most Households have more than
1 car, you could safely assume the following:
· Estimating each household has an average of 1.75 cars, I
anticipate 16raw new auto polices per month (9 Households x
1.75 cars = 16 Raw New Auto Policies)
· From the auto, you can expect to multi-line customers for your
Fire, Life, Health, Bank and Mutual Fund goals as well.
2. Internet Leads:
b. This is the latest push for building new business. Internet
leads come from websites such as netqoute.com and
16. insureme.com. These are hot leads, where a customer is
inquiring for a price quote. Whatever Insurance
Agents/companies purchase leads in the same area will also get
that same lead. It’s important to have a quick response for the
greatest ROI. State Farm is currently subsidizing these leads by
approx. $5. These will cost you approximately $6 - 9 for each
lead (actual cost being $10 - $13 per lead though subsidized by
$4). Prices can vary depending on the quality of the lead.
ii. You want to have a program in place where you are
purchasing so many of these each month.
2. Ex: Purchasing 150 Internet leads per month will cost
approximately $1050 per month ($7 x 150). There is no
response ratio associated, since you are acquiring all of the
details for these customers who are coming to you looking for a
quote. Assuming a success ratio of approximately 4%, this will
generate approximately 6 new auto Households each month (150
x 4%).
· Since this is Households, and most Households have more than
1 car, you could safely assume the following:
· Estimating each household has an average of 1.75 cars, I
anticipate 11raw new auto polices per month (6 Households x
1.75 cars = 11 Raw New Auto Policies)
· From the auto, you can expect to multi-line customers for your
Fire, Life, Health, Bank and Mutual Fund goals as well.
1. Referrals:
a. Many agents have a referral system in place. Recent study
have shown that approximately 27% of raw new auto business
comes from referrals. Something to keep in mind though is as a
new agent your results will take time after building customers
and relationships.
b. Your referral program could include gifts available to
customers who drive referrals to you in the form of a gas or
coffee shop gift card (less than $20 for tax purposes). Talking
about how you will utilize your satisfied customers to build
your agency with their friends and family is a great idea.
17. 2. Telemarketing:
c. Of course there are the “Do Not Call” lists, though there are
people you can reach out to in the community. Additionally,
potentially 20-30% of the Prospector + direct mail leads you
purchased often also include phone numbers as well. Having a
system in place for calling on people to build appointments is a
great tactic.
· Ex: I often hear of a success ratio for someone interested in a
quote to be approximately 10%. If you set goals for your team
members to make 50 cold calls each per week, they can
anticipate quoting 5 customers (50 x 10%). Utilizing a similar
success ratio from the direct mail quoting of 20%, you can
anticipate these calls generating 1 new Auto sale per week. If
you have 2 team members and yourself using this system, you
could expect 12 new Autos per month (1 for each person in the
office x 3 people x 4 weeks). From the auto, you can expect to
multi-line customers for your Fire, Life, Health, Bank and
Mutual Fund goals as well.
3. Social Media:
d. This is something a lot of people are utilizing. Facebook
pages for your Agency, Twitter accounts…
4. Community Sponsorships:
e. Are there any events that occur in your community?
Festivals you could take part in? Little League or soccer teams
you could sponsor and provide T-shirts for with your Agency on
them?
5. Media – Digital/Print/Billboards:
f. Local newspapers? Google hit words to purchase if someone
searches for “your community and insurance”? Billboards?
(these can be very costly)
18. XXXXXXXXXXX
State Farm Agency
Business Proposal
Huntington Station, NY
xxx
TABLE OF CONTENTS
State Farm Corporate Mission and Vision
XXXXX Agency Vision
Agency Year One Goal
Agency Market Analysis
Market Demographics
Agency Community Relationships Plan
SWOT Analysis
Building an Agency
Marketing Strategy
Goals and Strategies
Retention Strategies
30-60-90 Day Plan
xxxxxxxxx Agency Projection and Results Summary
19. STATE FARM CORPORATE MISSION AND VISION
State Farm Mission Statement- State Farm’s mission is to help
people
manage the risks of everyday life, recover from the unexpected,
and realize
their dreams.
We are the people who it our business to be like a good
neighbor; who built a
premier company by selling and keeping promises through our
marketing
partnership; who bring diverse talents and experiences to our
work of serving theState Farm customer.
Our success is built on a foundation of shared values – quality
service and relationships, mutual trust, integrity and financial
strength.
State Farm Vision- Our vision for the future is to be the
customer’s first and
best choice in the products and services we provide. We will
continue to be the leader in the insurance industry and we will
become a leader in the financial services arena. Our customers’
needs will determine our path. Our values will guide us.
XXXXXX STATE FARM AGENCY- VISION AND MISSION
Our Agency Mission Statement- To implement State Farm’s
Mission Statement in our community and to commit to expand
20. the brand trust that has made State Farm Insurance number one
in the nation. We will provide our diverse community with our
very best level of service and expertise in the insurance and
financial arena.
Our Agency Vision- To become the customer’s number one
choice for all the insurance, banking and financial services
needs, through our commitment and passion to cater the
customer’s individual needs, in a professional, knowledgeable
and friendly manner while reflecting the same level of respect
we share within the office, in every interaction with our
customer. We will strive to build the trust around the
community to develop long-lasting and profitable relationships
with our customers and members of the community alike.
AGENCY YEAR ONE GOALS
The Agent:
· To implement all aspects of State Farm’ and my Agency’s
Vision
· To abide by State Farm’s code of conduct, rules and
regulations in order to foster an ethical and fair agency
environment.
· To build a team that shares the same passion, promote their
career development to achieve higher level of expertise,
enabling us to excel when serving our community.
· To establish and maintain relationships with the Huntington
Station community and its surrounding, their residents, local
businesses and organizations.
· To be ranked within the Top 100 New Agent.
· To achieve Ambassador Travel Club.
The Team:
21. · Two 2 Full Time Sales Employees, fully licensed in Property
& Casualty, Life &Health and State Farm Bank Certified. At
least one must be bilingual (English and Spanish)
· Employee Handbook will outline the Agency Vision,
Expectations, Compensation, Benefits and Rules of Conduct to
abide by.
· Structured Monthly Sales Goals for each team member
· Goals monitoring via Bi-weekly one on one meetings with
Team Member, Monthly Performance Evaluation and Annual
Review
· Compensation to include uncapped commission program to
allow employees financial growth and motivation to surpass
goals and speed up Agency growth.
· Involvement of Team Member in community related activities
and local organizations along with Agent.
· Recognition program for excellence.
Our Office Facility
· Clean and welcoming environment.
· Use of State Farm Signage to promote presence and attract
new business
· Display of State Farm brand and marketing materials
throughout the office
· Office layout conducive to discuss customers needs in a
private manner while maintaining an open feel environment.
22. · Child-Friendly area to occupy children while parents are
taking care of business.
· Break room stocked with beverages for customers and
employees, and sitting area for a lunch break.
Office Hours:
Monday, Wednesday and Friday 8:45
AM to 5:00 PM
Tuesday and Thursday 8:45 AM to
7:00 PM
Saturday 9:30 AM to
1:00 PM
* Additional hours for Agent and Team
Members by appointment
Our Customer Service
· Friendly and Courteous Customer Service, with a family feel
approach.
· Greet every walk in with a nice smile, make eye contact and
acknowledge their presence. If a wait is required, provide
customer with expectations and make customer comfortable
while is waiting.
· In the age of technology, it will be a priority to convey a smile
and let the personality come thru the convenience of using
technology.
· Coach team members and provide feedback while looking to
improve customer service skills.
· First impression is key, make the customer like us from first
interaction.
· Agent to greet in person or over the phone all new customers
23. and thank them for their business.
· At the conclusion of every customer interaction, confirm the
customer is satisfied with the help provided.
· Take customer satisfaction as an opportunity to politely ask
for referrals, ask them to share the experience with their family
and friends to see if interested in the same level of service.
· Implement a plan of action after the sale, to maintain customer
interaction that will lead to new sales.
AGENCY MARKET ANALYSIS
Location:
Huntington Station, 11746
Primary Market Demographics:
Number of Agents: 1
Population: 67,808
Households: 21,292
State Farm Household Penetration: 27.2
State Farm Auto Penetration: 13.3
State Farm Fire Penetration: 21.1
Average Home Value: 487,900
Average Income per Household: $96,449
Population:
White Population:
50,783
African-American Population:
5,942
Hispanic Population:
14,208
Asian Population:
24. 5,177
American Indian Population:
613
Hawaiian Population:
52
Other Population:
6,933
Median Age 39.1
Languages:
· 70.1% of residents speak English at home.
16.4% of residents speak Spanish at home
· 9.6% of residents speak other Indo-European language at home
· 3.2% of residents speak Asian or Pacific Island language at
home
0.8% of residents speak other language at home
25. Cars and other vehicles available in 11746:
· No vehicle: 356
· 1 vehicle: 3,491
· 2 vehicles: 7,819
· 3 vehicles: 3,569
· 4 vehicles: 1,505
· 5+ vehicles: 436
Housing units in structures:
· One, detached: 19,659
· One, attached: 610
· Two: 572
· 3 or 4: 327
· 5 to 9: 272
· 10 to 19: 90
· 20 to 49: 95
· 50 or more: 230
· Mobile homes: 75
The Huntington Station area has a very diverse population with
about 40% of its population being minorities. There is a large
Hispanic Community, especially in the Hamlet of Huntington
Station where it accounts for the majority of their population.
The Hispanic Population represents more than 20 % of the total
area population for zip code 11746, based on the last US Census
figures. It is projected to continue grow at a dramatic pace over
the next 10 years, making it a great servicing opportunity for
my Agency and with my office’s vision make a large presence
in the fast growing community.
The market area also contains a large portion of high income
households, which translates to bigger incidence of multiple
vehicle households, high value homes that will boost the Fire
26. premiums and big potential for banking and financial services
opportunities. The market area’s catastrophic exposure to wind
and storm surge is very minimum, ensuring our ability to be
able to cater to their Fire needs.
There is a strong presence of a variety of Small Businesses,
with concentrations on major roadways like Jericho Turnpike
and the New York Ave/110 Corridor, while there is hardly any
industrial presence, making it a great area for State Farm focus
for Business Lines.
AGENCY COMMUNITY RELATIONSHIP PLAN
In order to achieve short-term and long term Agency goals, it is
pivotal to establish and develop strong ties with the community.
In addition to leveraging the current relationships I have with
people in the community - residents and business people-, by
being a former resident and by working in the community as an
insurance broker for 6+ years, I plan to join local business
organizations, be part of volunteering programs and support
local minority events and programs.
Both Agent and Team Members will be required to actively
participate in events, meetings and community activities as a
way to strengthen our ties and grow our presence in the area.
We will continue with our commitment to build the State Farm
brand in our community by identifying ourselves as part of the
company as well by giving out remembrance materials when
participating in such events.
Following are the organizations I plan on involving myself and
my team:
27. 1. Huntington Chamber of Commerce – Becoming a member
will expand networking opportunities for the Agency.
2. Manor Field Family Center (La Casita)- Involvement with La
Casita on a volunteer basis as a way to give back to the
community through supporting and becoming an advisor on
their bilingual community service programs dedicated to assist
families in stabilizing their lives.
3. St Hugh’s Catholic Church- Enrichment Programs –
participates as sponsor on their charity and community events.
4. Huntington Station Revitalization Coalition NOW – seek
participation and involvement in the program. This group of
professionals and business owners are actively working on a
revitalization program designed to take back Huntington
Station.
AGENCY ANALYSIS
STRENGTHS
· Strong Brand Name
· Excellent Product Line
· Competitive Prices
· Experience in the insurance business and excellent track
record as a Sales Team Member
· Excellent Customer Service
· Excellent Leadership
· Bilingual in a Fast Growing Hispanic Community
· Convenient hours and location
28. WEAKNESSES
· Established neighboring agents
· Limited recognition as a Financial Services provider
OPPORTUNITIES
· Becoming an advocate for the underserved Hispanic
Community (financial literacy and risk management in general).
· Continued growth of Hispanic Population and their income
levels
· Being the 1st Hispanic
State Farm Agent in my market area.
· 2 Large Independent Insurance Agencies, with large
participation in the Hispanic community moved out of the area
because of relocation and sale of books of business due to
retirement.
· Large presence of Main street type business in the market
area.
· Huntington Station revitalization plan is underway with the
addition of multi-family housing projects.
THREATS / COMPETITOR ANALYSIS
· Internet Competition
· Increased marketing from our main
Competitors, focusing on price
· Increased market share for sub-standard companies and
Independents
· Allstate re-opened market for New Business Fire in my area.
29. BUILDING THE AGENCY
Capital Investment – Make sure to put own info in here
The initial Capital Investment needed to cover Startup Expenses
for my Agency Is $XXXXXXX. The full cost of those expenses
will be covered by personal funds.
A separate fund in the amount of $25,000 will be available for
use to cover any unforeseen expenses or to make payments in
advanced prior to receiving income.
In addition to those funds, access to a Line of Credit will be
available up to $75,000 at an average interest rate of 6%.
Operating Loan Expenses will be adjusted accordingly, based on
the portion of the credit line used to cover interest and loan
repayment.
Our monthly household expenses are covered by my husband’s
Retirement Income and his Engineering Company Income,
providing me with the ability to reinvest profits into the
Agency, stimulate Agency growth and fulfill my commitment
for financial success.
Agency Office Management Plan
Recruiting Plan
The Agency will employ 2 Full Time Sales Team Members on
the first year- recruitment and licensing (P& C and Life and
Health) will be completed prior to Agency opening. State Farm
30. Bank Certification will be completed within the first month of
opening.
I will rely on my personal and business relationships in the
community, postings of job opportunities at Insurance Schools
and Internet Job Sites. I will take advantage of my experiences
and connections to recruit goal driven and motivates candidates.
The selection process will account for the following skills:
Sales-oriented, interpersonal skills, work ethic, multi-tasking
abilities, computer proficiency, leadership and communication.
At least one team member will be bilingual and candidates must
have some prior work experience in the insurance or financial
services industry.
On year 2, a Part Time service oriented employee will be added
to the team.
Agency Team Member Compensation Package
Each Licensed Team Member will receive a base salary of
$40,000 plus commission. The Commission Structure will be
geared towards the Agency
Production Goals.
Bonus Structure
Auto & Fire 3% of written premium
Life 10% of total premium
Health 15% of total premium
Automobile Loan $50 for each loan booked or $10 for each
application if declined or approved and not taken.
Credit Card $20 for each card approved or $10 for each
application if declined.
Mortgages $100 for each mortgage closed
CD $15 for each one
Mutual Fund Referral $15 each referral
31. There will be minimum monthly production requirements in
place for each Sales Person in order to qualify for a bonus:
20 Auto and Fire policies + 4 Financial Services
The average Monthly Commission per Sales Team Member is
calculated at $1000. However, the Bonus Structure is designed
so each Team Member has an unlimited income potential.
From time to time, I will run Promotions on Specific Products
as a way to increase sales. The promotion incentives could be
monetary, paid time off, in the form of gift certificates (dining,
beauty, etc) or a combination there of, depending of what
motivates the Team Members the most.
Examples of incentives are illustrated below:
· Afternoon of Beauty: Team Member will receive a Mani&
Pedi Gift Certificate and gets to leave the office at 2PM
· Lunch with a Friend: Gift certificate for 2 to have lunch at a
local Restaurant with a paid 3 hour lunch break.
· State Farm Bank Gift Card.
Team Member Training Plan
I will have a Structured Training Plan for each Team Member
based on their Job Description.
The Training below is geared to Sales Team Members:
1. Introduction to the Agency thru a Coaching Session
32. explaining Agency Mission, Vision and Nature of the Business,
so Team Member can fully understand their role and
expectations.
2. Completion of State Farm Modules to become licensed to sell
insurance products.
3. Reinforcement training provided by Agent to get acquainted
with State Farm Management System, Quoting and Application
Process.
4. Take advantage of Modeling Behavior by allowing Team
Member participate in Agent’s interaction with customers, to
observe, retain and replicate.
5. Program a visit for the Team Member to a successful State
Farm Agent’s Office, to immerse them for a full day in a fast
pace operating Agency, to witness the dynamics of their Sales
Team Members and to understand their success.
A similar training plan will be developed for Service Tam
Members, with emphasis in the daily operations of the Agency
and Customer Relations.
Performance Management
Each Team Member will have defined Production Goals and will
follow up closely on the achievement of those goals. For that I
will have in place a Performance Management System, which
will track Team Members Production, their development and
provide feedback towards improvement.
The system will incorporate the following:
1. Weekly meeting:
33. a. Review weekly production and go over hot prospects.
b. Provide feedback and assistance with ideas or pivots
c. Review of everyday marketing activities in place used to
generate sales: call out, outside prospecting, internet responses,
referrals.
d. Uncover training deficiencies and areas where help is needed.
2. Monthly Review (beginning of the month):
a. Review Performance vs. Monthly Production Goals for
previous month. This review will be documented in writing and
kept in each employees file. Poor performance can lead to
termination of employment.
b. Identify specific areas that need improvement based on
previous month production. Agent to coach Team Member on
that specific area to improve future results.
c. Evaluate Marketing Sources for recent production to
determine what’s working and what’s not, so Agent can review
Marketing Plan accordingly.
d. Go over expectations for current month and areas of focus
e. Transmit the energy and motivation to strive for a better
month – remind the Team Member how their success is pivotal
in the Building of our Agency and the pride that comes after a
job well done.
3. 3-6-9 Month Review: Quarterly review for new hires to
analyze progress, performance vs. expectations and
accountability. Since the only way to accomplish Agency Goals
is by each Team Member performing at the level of expectation,
Agent will rely on these objective reviews to identify under-
performers and determine termination of employment.
4. Yearly Performance Appraisal: This yearly performance
review is designed to:
a. Maintain and improve job satisfaction by letting Team
Member know of my interest in their job progress and personal
development.
b. Identify the need for further training.
34. c. Assure a factual and objective analysis of the Team Member
performance as compared to job requirements.
d. Help place you in projects/activities within the Agency that
will best utilize your talents and capabilities.
e. Provide an opportunity to discuss job problems or interests.
f. Give recognition for superior performance where applicable.
g. Compensation review and determination if a raise is merited.
Team Meetings
In addition to the individual meetings already mentioned
associated with tracking performance, there will be meetings
with the participation of the entire team:
1. Power Sessions – Short gatherings (15-20 minutes long) will
be held at least once a week, to discuss new procedures, daily
goals, success stories, customer feedback or address handling
on a relevant topic (e.g. CAT claims). Discuss community news
that may lead to new marketing approach and Competitors news
to uncover opportunities in the marketplace. This gathering
will also allow Team Members to make recommendations or
voice concerns and will allow Agent to coach on techniques that
are working for offering and selling some products/services.
2. Annual Meeting – At the end of the year we will hold an
Annual Meeting with the participation of all employees. This
meeting will address:
· Vision and Direction of the Agency
· Current Year Results
· Upcoming Year Business Plan and Sales Goals
· Marketing Approach
35. Team Communication
I will communicate the Agency Mission and Vision to all Team
Members, post them in a visible area of the office and will lead
my team by example and I will maintain an Open Door Policy.
MARKETING STRATEGY
I will utilize the DIRT concept as my Agency Marketing
Strategy:
Direct Mail
I will utilize Prospector + Direct Mail Program by allocating
$3600 per month to buy 5000 leads thru the 6 touch bundle
program at a rate of $0.72. The current response ratio of that
program is 1.5%, which will generate 75 leads to the Agency,
and a closing ratio of approximately 20% will generate 15 raw
new autos. Agent and Team members will multi-line customers
generating additional sales in Fire, Life, Health, Bank and
Mutual Funds.
Internet Leads
To take advantage of today’s trend of online shoppers, 150
Internet Leads will be bought per month at a subsidized rate of
$7 per lead ($1050 per month). Leads will be purchased from
NetQuote.com and Insureme.com and assuming a success ratio
of 4%, 6 new auto policies will be generated each month. The
multi-line selling strategy will be used to generate sales of
additional lines of insurance and financial services.
Referrals
36. Conveying our vision to our customers from day one is key to
establish and develop relationships with our customers. We will
politely ask our customers to share their experience with their
friends and family and refer us to them so they can benefit from
the same level of service. A Referral System will be
established to motivate and reward the person giving the
referral with a $10 Gas or Coffee Shop Gift Cards. In addition,
we will continue to strengthen the relationship with
professionals, organizations and members of the community
thru our networking approach to guarantee a continuous influx
of new referrals. Statistics show referrals generate about 27%
of raw new auto, which translates in about 11 new auto policies.
Telemarketing
We will designate Outgoing Calls time in our office schedule to
each Team Member to make cold calls. Team Members and
Agent will be calling 50 prospects each week. This strategy
will supplement Prospector + Direct Mail by calling in between
mailings those leads with available phone numbers and that are
not part of the “Do Not Call” List. In addition to those lists, the
Agent with the help of the Team Members will generate
additional lists: Commercial Autos (writing down name and
phone number as they vehicles are spotted), List of Local
Businesses.
Cold Calls success ratio is estimated at 10% and a closing ratio
of 20%, generating 12 raw new autos for the Agency.
Social Media
Agency will have its own Facebook Page, and will consider
other innovating social platforms as they become available.
Agent and Team Members will maintain a LinkedIn profile.
37. Community Sponsorship
Agency will allocate $1000 per year of the budget to cover
sponsorships associated to our involvement in volunteering
activities in the community.
The Agency will:
· Sponsor Youth sports to increase the branding in the
community among young families.
· Participate in Festivals taking place in the community
· Reach out to St Hugh’s Catholic Church and other religious
organizations in the area to host an Educational Session in
Insurance and Financial Services, targeting the Hispanic
Community in need of this type of literacy.
These types of events will allow our Agency to give back to the
community.
Newspaper
Bilingual Newspaper Advertisement, by publishing ads twice a
month. The total cost will be $3600 per year.
In addition to all the marketing strategies mentioned before,
Agent and Team Members will make the State Farm brand part
of their everyday life, will create awareness about the Agency
while interacting with people in the community and most
importantly will show our fine interpersonal skills in every
interaction as a way to sell ourselves and attract new customers.
Marketing Budget
38. Marketing
Annual Budget
Direct Mail
$43,200
Internet Leads
$12,600
Referral Program
$2,400
Social Sponsorship
$1,000
Newspaper
$3,600
Total
$62,800
GOALS AND STRATEGY
Product
Monthly Goal
Agent
Team Member # 1
Team Member # 2
Annual Goal
Auto
40
10
15
15
480 / $464,680
Fire
40
12
14
14
480 / $720,000
Life
39. 9
5
2
2
108 / $54,000
Health
5
1
2
2
60 / $36,000
Loans / Credit Cards
12
2
5
5
144
Deposits
2
0
1
1
24
Mutual Funds
3
1
1 referral
1 referral
36
Auto Goals and Strategy
Total yearly goals of 480 policies
40. Private Passenger - 360
Commercial - 24
Motorcycle/RV Policies - 12
Marketing Strategies
· Prospector + Direct Mail 6 touch bundle plus Cold Call in
between mailings to those with available phone numbers.
· Set up plan for immediate response to Internet Leads. One
licensing permits, each Team Members will be provided with a
laptop for after hour responses. In the meantime, Agent will
take care of after-hours leads.
· Promote referral program and provide every new client with a
Referral Business Card Holder and some business cards.
Referral Business card holder is available in the State Farm
Catalog.
· Bilingual newspaper paid advertising – circulation of these
newspapers is free and very popular in the Hispanic
Community.
· Outside Prospecting to introduce ourselves and the office to
the local business –bring a remembrance item with our
information imprinted in addition to business card.
· Target Commercial Auto Opportunities – gather commercial
vehicle contact information of vehicles on the road for future
solicitation, visit gathering places for Contractors like Delis,
Mower Shops, Building Supplies seeking new opportunities to
quote.
· Promote Insurance and Financial Reviews as ways to uncover
additional needs.
· Review Multi-Line opportunity with every interaction
Fire Goals and Strategy
41. Total yearly goals of 480 policies
Homeowners- 120
Renters-120
PAP and PLUPS -120
BOPs, Contractors, CLUPs, Workers Comp and DBL – 120
Marketing Strategies
· Prospector + Direct Mail.
· Cross-selling with auto products at point of underwriting.
· Visiting local condominium associations and rental
communities as part of the approach to grow the Condo and
Renters production.
· Strengthen existing business relationships with Realtors and
Mortgage Brokers and develop new relationships with
professionals in the area.
· Referral Program
· Establish a Business Relationship with the members of the
Huntington Station Revitalization Program, in charge of the
developing of a new multi-family complex in the area.
Life goals and Strategy
Total yearly goals of 108 policies
Goal of $54,000 in premium (based on an average premium of
$500)
Term life policies-64
Whole Life policies- 24
Universal Life-20
Marketing Strategies
· Internet Leads
· Life Marketing and 3 Month Life Pivot Follow Up to every
new client
· Community Educational Session in Insurance and Financial
42. Services in the Hispanic Community will generate new Life
Insurance Leads. Seminar will be used to educate customers on
our products.
· Multi-line approach
· Promote Insurance and Financial Reviews to uncover
additional needs
· Referral system will also be used.
· Offer of additional riders at the point of sale like GIO
(Guaranteed Insurability Option) and explanation of Conversion
Credits to generate future sales.
Health Products Goals and Strategy
Total Yearly goals of 60 policies with a yearly premium of $
36,000
Disability Income-18
Hospital Income-24
Individual Credit Disability- 18
Marketing Strategy
· Multi-line pivots
· Uncover disability needs thru Insurance and Financial Reviews
· Offer Hospital Income at the time of sale of Motorcycle
Policies as a way to Supplement Personal Injury Protection
· Offer Individual credit Disability with every vehicle loan
Booking
· Outgoing Calls to Homeowners with Mortgage – for Mortgage
Disability Protection
· Health Marketing and 3 Month Health Pivot Follow Up to
every new client
43. Bank Product Goals and Strategy
Total Yearly goals of 168 bookings
Vehicle Loans- 60
Credit Cards- 80
Mortgages-4
Certificate of Deposits/ Checking / Savings- 24
Marketing Strategies
· Direct Mail
· Vehicle loan pivot at point of Auto Sale for new clients and
for existing clients with every change of vehicle Transaction
and Total Loss Claim. Rate and Maturity date to be documented
on ABS. This will create refinance opportunities down the road.
· Outgoing Calls to Policyholders with existing loans.
· Inform leaseholder about our vehicle loan options in the event
they consider a lease buy out.
· When interacting with Howe-owners inquire about their
current rate and mention about State Farm Bank Mortgages.
Many Homeowners are still paying higher rates or are in need of
consolidating debt into one fixed payment
· Review Bank Products offerings when completing Insurance
and Financial Reviews.
· With every payment opportunity offer SF Bank Visa cards
making emphasis in convenience and rewards.
· For certain instances where Paid in Full premiums are required
(certain Contractors, New Home Purchases) offer State Farm
Bank VISA card as a way to finance those premiums taking
advantage of their introductory % interest for the first year.
Mutual Fund Goals and Strategies
Total yearly goals of 36 new bookings
Average account size of $4000.00
IRA Accounts / Coverdell Accounts- 28
44. Rollovers- 8
Marketing Strategies
· Direct Mail
· Insurance and Financial Reviews
· New leads as a result of the Educational Session in the
Hispanic Community
· Maximize IRA pivots in the first quarter of the year for prior
year contributions.
· Inquire about employment history to uncover possible 401k
rollovers
· Target self-employed customers or the one working without
receiving 401k benefits and explain the importance of setting up
their own retirement fund
· Outgoing calls to young families with small children to review
needs for a Coverdell
· Establish relationship with local small businesses – and offer
the opportunity to manage their employee’s retirement accounts.
Retention Strategies
· Exceptional Customer Service
· Following up with a courtesy call to every new customer
· Send Welcome Letter and create a 3 Month Follow Up for
every new customer
· Develop a Multi-Line Book of Business
· Set up Customers on Recurring Monthly Accounts to avoid
policy cancellations.
· Be aware of customer’s life event and acknowledge them by
sending the appropriate card.
· Promote Insurance and Financial Review as a way to
strengthen relationship with the customer.
90 Days Before Opening Tasks:
45. 1. Continue Agent Training Program
2. Find Office Location and Sign Long-Term Lease
3. Find out about any town permits or ordinances that apply
4. Register business location with any applicable state agency
5. Contact Utility Companies to schedule hook up date after
lease commencement
6. Order Signage in compliance with town ordinance
7. Shop for office furniture and supplies
8. Develop Compensation Plan and Employee Handbook
9. Start Recruiting Process for Team Members
10. Complete the process of becoming a member of local
organizations
60 Days Before Opening Tasks:
1. Continue Agent Training Program
2. Finalize Hiring of Team Members and schedule licensing
classes for additional licenses required ( I will be hiring
employees with experience and at least one license)
3. Schedule Team Member Training, review expectations and
assign marketing responsibilities. Each Team Member to gather
200 leads. Those leads will be contacted within the first 30 days
of opening.
4. Order promotional material to distribute in the area prior to
opening
30 Days Before Opening Tasks:
1. Assign Team Member to another State Farm Agent’s office
to get acquainted with the operation
2. Continue to coach and develop each Team Member
46. 3. Take possession of the office space, complete renovations
and schedule furniture delivery.
4. Network with the community
5. Prepare for the Grand Opening
30 Days after Opening
1. Review Agency production vs. goals
2. Identify areas where additional training is needed
3. Begin Weekly Meetings with Team Members to work on
strategies towards achieving their individual goals
4. Maintain constant communication with Sales Leader, to
monitor the development of the agency and get feedback.
5. Visit all neighboring business to introduce myself and the
Agency
6. Continue networking to generate new leads.
7. Execute marketing strategies. At this point all Marketing
Strategies are in place and Direct Mail should be generating
responses after first mailing.
60 Days after Opening
1. Continue monitoring Agency Production
2. Continue monitoring Team Member Development
3. Continue Weekly meetings and Monthly Meetings
4. Track expenses and compare to budget
5. Continue networking and Community Involvement
90 Days after Opening
1. Continue monitoring Agency Production
2. Continue monitoring Team Member Development
47. 3. Continue Weekly meetings and Monthly Meetings
4. Analyze Income and Expense trends vs. planned goals
5. Complete 1st Quarter Analysis and adjust Business Plan as
needed based on actual results
6. Have 3 Month Review with each team Member.
7. Continue networking and Community Involvement
Year at a glance, 1-3
Candidate: Posting Number: N/A
Scenario: Huntington Station BP
Location: Huntington Station, NY
Income
Premium Market Type: High Prem Market
Year 1 Year 2 Year 3
Auto Fire Life Health
Bank Loans Bank Deposits Mutual Funds Other
Expenses
Year 1 Year 2 Year 3
48. Startup Payroll Fixed
Discretionary
This is proprietary information owned by State Farm® and it
may be lawfully used only as authorized by appropriate State
Farm management. IMPORTANT NOTE: This illustration is
designed to help you understand the compensation structure of a
State Farm independent contractor agent and how production, in
conjuction with managing expenses, can impact compensation
amounts. An independent contractor agent's actual results will
vary and figures provided herein must not be relied upon as fact
or as a guarantee of any future compensation amount. Figures
provided are for illustrative purposes only. This is not intended
to modify, amend, supersede, or replace terms of the State Farm
Agent's Agreement, schedules of payments, or amendments
(collectively "Documents") thereto. It is also not intended to
substitute for a complete review and understanding of those
Documents.
Year at a glance, 1-3 1
Year at a glance, 4-6
49. Candidate:
Posting Number: N/A
Scenario: Huntington Station BP
Location: Huntington Station, NY
Income
Premium Market Type: High Prem Market
Year 4 Year 5 Year 6
Auto Fire Life Health
Bank Loans Bank Deposits Mutual Funds Other
Expenses
Year 4 Year 5 Year 6
Startup Payroll Fixed
Discretionary
50. This is proprietary information owned by State Farm® and it
may be lawfully used only as authorized by appropriate State
Farm management. IMPORTANT NOTE: This illustration is
designed to help you understand the compensation structure of a
State Farm independent contractor agent and how production, in
conjuction with managing expenses, can impact compensation
amounts. An independent contractor agent's actual results will
vary and figures provided herein must not be relied upon as fact
or as a guarantee of any future compensation amount. Figures
provided are for illustrative purposes only. This is not intended
to modify, amend, supersede, or replace terms of the State Farm
Agent's Agreement, schedules of payments, or amendments
(collectively "Documents") thereto. It is also not intended to
substitute for a complete review and understanding of those
Documents.
Year at a glance, 4-6 2
Trends
Candidate: Posting Number: N/A
Scenario: Huntington Station BP
Location: Huntington Station, NY
52. Year
Year
This is proprietary information owned by State Farm® and it
may be lawfully used only as authorized by appropriate State
Farm management. IMPORTANT NOTE: This illustration is
designed to help you understand the compensation structure of a
State Farm independent contractor agent and how production, in
conjuction with managing expenses, can impact compensation
amounts. An independent contractor agent's actual results will
vary and figures provided herein must not be relied upon as fact
or as a guarantee of any future compensation amount. Figures
provided are for illustrative purposes only. This is not intended
to modify, amend, supersede, or replace terms of the State Farm
Agent's Agreement, schedules of payments, or amendments
(collectively "Documents") thereto. It is also not intended to
substitute for a complete review and understanding of those
Documents.
Trends 3
Summary of Income Projections
Candidate:
Posting Number: N/A
Scenario: Huntington Station BP
53. Location: Huntington Station, NY
Premium Market Type: High Prem Market
Annual Forecasted Income
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Production & Service Compensation
$159,468
$294,659
$386,047
$530,766
$671,568
$820,786
Premium Builder Payments
$126,500
$121,000
$92,500
$62,500
$32,500
$2,500
Scorecard/Signing Bonus
$18,000
$37,000
$28,000
$32,000
$35,000
$38,000
Total Expenses
$274,188
55. Total Net Income
$982
$10,201
$7,258
$15,748
$20,806
$29,321
This is proprietary information owned by State Farm® and it
may be lawfully used only as authorized by appropriate State
Farm management. IMPORTANT NOTE: This illustration is
designed to help you understand the compensation structure of a
State Farm independent contractor agent and how production, in
conjuction with managing expenses, can impact compensation
amounts. An independent contractor agent's actual results will
vary and figures provided herein must not be relied upon as fact
or as a guarantee of any future compensation amount. Figures
provided are for
56. illustrative purposes only. This is not intended to modify,
amend, supersede, or replace terms of the State Farm Agent's
Agreement, schedules of payments, or amendments (collectively
"DocumentSsu")mmary of Income Projections 4
thereto. It is also not intended to substitute for a complete
review and understanding of those Documents.
Summary of Production Projections
Candidate:
Posting Number: N/A
Scenario: Huntington Station BP
Location: Huntington Station, NY
Premium Market Type: High Prem Market
Average Monthly New Policy Production
Year 1 Monthly
Year 2 Monthly
Year 3 Monthly
Year 4 Monthly
Year 5 Monthly
Year 6 Monthly
Auto
40
50
65
70
78
80
Fire
40
45
60
58. 4
4
Monthly Production Total
111
127
159
171
182
197
This is proprietary information owned by State Farm® and it
may be lawfully used only as authorized by appropriate State
Farm management. IMPORTANT NOTE: This illustration is
designed to help you understand the compensation structure of a
State Farm independent contractor agent and how production, in
conjuction with managing expenses, can impact compensation
amounts. An independent contractor agent's actual results will
vary and figures provided herein must not be relied upon as fact
or as a guarantee of any future compensation amount. Figures
provided are for
59. illustrative purposes only. This is not intended to modify,
amend, supersede, or replace terms of the State Farm Agent's
Agreement, schedules of payments, or amendments (collectively
"DocumeSnumtsm")ary of Production Projections 5
thereto. It is also not intended to substitute for a complete
review and understanding of those Documents.
Book of Business
Candidate:
Posting Number: N/A
Scenario: Huntington Station BP
Location: Huntington Station, NY
Auto
Premium Market Type: High Prem Market
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Auto Premium
$454,680
$1,078,197
$1,804,946
$2,520,775
$3,229,657
60. $3,874,052
Assigned Auto Policies
0
0
0
0
0
0
Personally Produced Auto Policies
480
1,004
1,624
2,206
2,791
3,307
Auto Policies in Force
480
1,004
1,624
2,206
2,791
3,307
Fire
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Fire Premium
$720,000
$1,501,200
62. This is proprietary information owned by State Farm® and it
may be lawfully used only as authorized by appropriate State
Farm management. IMPORTANT NOTE: This illustration is
designed to help you understand the compensation structure of a
State Farm independent contractor agent and how production, in
conjuction with managing expenses, can impact compensation
amounts. An independent contractor agent's actual results will
vary and figures provided herein must not be relied upon as fact
or as a guarantee of any future compensation amount. Figures
provided are for illustrative purposes only. This is not intended
to modify, amend, supersede, or replace terms of the State Farm
Agent's Agreement, schedules of payments, or amendments
(collectively "Documents") thereto. It is also not intended to
substitute for a complete review and understanding of those
Documents.
Book of Business 6
Summary of Production Inputs
Candidate:
Posting Number: N/A
Scenario: Huntington Station BP
Location: Huntington Station, NY
Premium
63. Premium Market Type: High Prem Market
Assignment
Assigned+Renewal Policies
# Policies
Auto
0
Fire
0
Bonus
Average Annual Premium
Base Compensation Rate
Auto
$1,263
8%
Fire
$1,500
8%
Life
$500
20%
Health
$600
35%
Bank Loans
$60
Bank Deposits
$25
Mutual Funds
64. $4,000
2%
Signed Bonus
Amount
Year 1
$18,000
Year 2
$12,000
Average Monthly New Policy Production
Personally Produced
Year 1 Monthly
Year 2 Monthly
Year 3 Monthly
Year 4 Monthly
Year 5 Monthly
Year 6 Monthly
Auto
40
50
65
70
78
80
Fire
40
45
60
65
65
75
Life
9
10
66. Year 4 Monthly
Year 5 Monthly
Year 6 Monthly
Auto
15.9%
15.9%
15.9%
15.9%
15.9%
15.9%
Fire
4%
4%
4%
4%
4%
4%
Semi Monthly Variable Compensation
Year 1 Monthly
Year 2 Monthly
Year 3 Monthly
Year 4 Monthly
Year 5 Monthly
Year 6 Monthly
Auto
2%
2%
0%
0%
0%
0%
Fire
2%
2%
0%
0%
67. 0%
0%
This is proprietary information owned by State Farm® and it
may be lawfully used only as authorized by appropriate State
Farm management. IMPORTANT NOTE: This illustration is
designed to help you understand the compensation structure of a
State Farm independent contractor agent and how production, in
conjuction with managing expenses, can impact compensation
amounts. An independent contractor agent's actual results will
vary and figures provided herein must not be relied upon as fact
or as a guarantee of any future compensation amount. Figures
provided are for
illustrative purposes only. This is not intended to modify,
amend, supersede, or replace terms of the State Farm Agent's
Agreement, schedules of payments, or amendments (collectively
"DocumentsS")ummary of Production Inputs 7
thereto. It is also not intended to substitute for a complete
review and understanding of those Documents.
Summary of Expense Inputs
Candidate:
Posting Number: N/A
Scenario: Huntington Station BP
Location: Huntington Station, NY
Premium Market Type: High Prem Market
Estimated Recurring Annual Expenses
Payroll Expenses
68. Startup
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Payroll
$104,000
$135,000
$200,000
$200,000
$230,000
$230,000
Team Member Recruiting
$0
$0
$0
$0
$0
$0
Team Member Benefits
$12,000
$12,000
$16,000
$16,000
$24,000
$24,000
Payroll Taxes & Fees
$8,320
$10,800
$16,000
74. $26,350
$247,838
$293,240
$391,450
$404,290
$454,387
$471,427
Population White Population African-American
Population Hispanic Population Asian Population
American Indian Population Hawaiian Population
Other Population 50783 5942 14208 5177 613 52
6933
Sample Summary of Expense Inputs
Estimated Recurring Annual Expenses
Startup Expense Notes - Payroll Year 1 Notes - Payroll Year 5
Year 6 Year 2 - 6 Notes - Payroll
Be sure this matches your written proposal for base +
commissions expenses.
Ex: 3 FT Employees @ $20K Base + $10K in potential
Commissions if goals are met = $90K in this sample.
$130,000 $160,000
Will you hire additional people in a future year? Will there be
higher commissions that align with higher expected sales
goals? Will you offer base salary increases?
75. Cost for advertising to find employees. Career
Builder:www.teammemberjobs.com = approx. $300 per year.
Will you advertise in other locations for team members?
$500 $500
It is strongly recommended to always be recruiting. You could
lose a team member at anytime.
Will you offer health or potential retirement benefits for your
team? Will you pay all or provide a monthly allowance
towards benefits you are offering? Will you offer after
probationary period or not at all?
$4,000 $5,000
If offering benefits, and hiring more people, will this increase
to include another team member? Will you increase the
amount as years progress?
Approximately 8% of the total payroll for your team (Ex:
$90,000 x 8% = $7,200). $10,400 $12,800
Approximately 8% of the total payroll for your team (if the
payroll increases, this will reflect the corresponding year)
Will you need health benefits for yourself and/or your family?
$0 $0
Your own health benefits you might be paying. Will there be
annual increases with the cost?
Recommendation is to leave this blank. This is paid on the Net
Income (Income-Expenses). Inputted prior to knowing your
76. actual profit or loss will skew your net income. The FICA rate
is approx. 10.5%, and the Medicare rate is approx. 2.9%. Just
know you will have to pay taxes since no
commissions/income/bonuses you receive from State Farm
are pre-taxed.
$0 $0
See Year 1 recommendation, though as you progress with
Years 2 - 6 your net income will most likely increase which will
increase this expense.
Potential Licensing or Class Fees? Will you incur additional
fees in your first year? $1,000 $1,000 Annualized dues and fees.
TBD expenses associated with payroll? Employees of Future
Agents (EFA) Program covers licensing + salary expenses
prior to appointment for 2 FT Employees.
TBD expenses associated with payroll.
Ex: Potential bonus monies you will pay out to the team if they
achieve an annual goal? Potential expense for hiring
someone else within Year 1?
$4,000 $5,000 TBD Expense associated with payroll.
Startup Expense Notes - Fixed Year 1 Notes - Fixed Year 5
Year 6 Year 2 - 6 Notes - Fixed
First Month Rent & Security Deposit? Be sure to research
actual rent for your market area. How much space will you
77. need? What is the approx. Sq. Ft cost?
Annualized Rent or Mortgage expense. Ex: if $2,000 per month
x 12 months = $24,000 $25,000 $26,000
Will your rent increase? If you sign a 2 year lease agreement,
could it increase a % in years 3 & 4? Then again in years 5 &
6?
Monthly Utility fees incurred prior to opening your agency.
Annualized Utility Expense (Electricity, Water, Sewer,
Telephone). $6,500 $7,000
Annualized Utilities, though possibly increasing due to rising
costs.
Annual Fee - Errors & Omissions Insurance. Annual Fee for
Errors & Omissions Insurance. If you reflected
paying in startup costs, leave blank for Year 1. $1,100 $1,100
Annual fee for Errors and Omissions Insurance.
Will you have any loans? If utilizing the State Farm $25K line
of credit it must be paid back in 2 years. Variable Interest rate
= Wall Street Journal Prime + 4%
$0 $0
If only using the 25K line of credit, this expense would only be
in years 1 & 2.
If using the State Farm Bank Credit Card: $5,000 minimum
credit line, up to $25,000 maximum depending on credit score.
0% APR (annual percentage rate) on purchases for 6 months,
78. thereafter a variable rate of 13.24% - 20.24% APR based on
creditworthiness.
$0 $0
Will you continue to have credit card expenses for your
agency?
$ it will Cost to remodel/prepare space? Do you anticipate
construction costs?
Any other potential expenses associated with the fixed
category? $2,500 $3,500
TBD other potential fixed category expenses?
Startup Expense Notes - Discretionary Year 1 Notes -
Discretionary Year 5 Year 6 Year 2 - 6 Notes - Discretionary
Expense to buy desks, other office furniture, refrigerator,
microwave, TV, etc.
If you are financing furniture in your office, include an
estimated annual cost for monthly payments. Or possibly an
expense for buying additional furniture items not purchased
during your startup.
$1,000 $1,000 If financing furniture reflect continued expense
in future years.
Expense for phone system or other electronic devices in your
agency (not computers or printers as they are leased from
State Farm)
79. Monthly cost for computers? You lease each from State Farm.
Computer + monitor + printer = approximately $40 per month
each.
$4,800 $4,800
If adding more team members, be sure to increase expense for
leased computers or potential cost increases.
Lunch, Dinner expenses for your team prior to opening? Weekly
or monthly lunch expense for team? $1,000 $1,000 Weekly or
monthly meals for your team?
Paper, ink, toner, etc.
Annualized expense for all office supplies such as paper, ink,
etc. $1,500 $1,500 Expenses for supplies continued
You cant market prior to opening your agency, though this
could be an expense associated with purchasing State Farm
branded give-away items. Or possibly $ you will have ready to
spend on Day 1 when you open your agency for marketing
expenses.
Annualized Marketing Expense. This should equal what you
plan to do in your written proposal. $52,250 $55,000
Recommendation is to continue a marketing budget similar in
Year 1, or to possibly allocate additional funds in future years
if it is working well to continue growth of your agency.
Potential repairs you might incur for your office? $1,000 $1,000
80. Repairs
Gas and/or leased or financed annual vehicle expense? $3,600
$3,600 Gas, leased/financed vehicle. Will fuel cost increase?
Local charities you will contribute towards? $1,000 $1,000
Local charities you will continue to give to.
Office Signage Expense (Depending on local ordinances or
building codes at your location this could vary from a large
sign, glass window lettering, etc.
TBD other expenses? $2,000 $2,500 TBD other expenses?
$21,095 $24,441
$253,150 $293,300
Payroll Expenses Startup Year 1 Year 2 Year 3 Year 4
The amounts inputted below are only sample estimates! Please
be sure to think about your own potential expenses for each
category using the notes, conversations with your Sales Leader
and agents you speak with.
Payroll $90,000 $95,000 $125,000 $128,000
Team Member Recruiting $500 $500 $500 $500
Team Member Benefits $0 $2,000 $2,500 $4,000
Payroll Taxes & Fees $7,200 $7,600 $10,000 $10,240
Agent Group Benefits $0 $0 $0 $0
Self-Employment Taxes $0 $0 $0 $0
Professional Development & Dues $500 $500 $1,000 $1,000
81. $1,000
Miscellaneous $1,000 $2,000 $2,500 $3,000 $3,500
Fixed Expenses Startup Year 1 Year 2 Year 3 Year 4
Rent/Mortgage $5,000 $24,000 $24,000 $25,000 $25,000
Utilities $500 $6,000 $6,000 $6,000 $6,500
Business Insurance $1,000 $0 $1,000 $1,000 $1,100
Business Operating Loan Payment(s) $0 $0 $0 $0
Business Credit Card(s) Payments $0 $0 $0 $0
Miscellaneous $7,500 $1,500 $2,000 $2,000 $2,500
Discretionary Expenses Startup Year 1 Year 2 Year 3 Year 4
Furniture/Equipment $5,000 $1,000 $1,000 $1,000 $1,000
Equipment Fees $5,000 $3,600 $3,600 $3,600 $3,600
Meals & Entertainment $500 $1,000 $1,000 $1,000 $1,000
Office Supplies $1,000 $500 $500 $500 $1,500
Advertising & Marketing $1,000 $45,000 $46,000 $48,000
$50,000
Maintenance/Repair $1,000 $1,000 $1,000 $1,000
Vehicle $3,600 $3,600 $3,600 $3,600
Donations $1,000 $1,000 $1,000 $1,000
Annual Total $31,000 $189,400 $200,300 $237,200 $246,540
82. Miscellaneous $3,000 $1,000 $1,000 $1,500 $1,500
Monthly Average $2,583 $15,783 $16,691 $19,766 $20,545
State Farm ®
Website Resources
Here are a few website resources that may help you with the
elements of a business plan. These
websites have been passed on to us by agency candidates. They
are not recommended or required
resources for your use, only sites that others have found useful.
Business Planning Research Sites
www.score.org Counselors to America’s Small Business
www.sba.gov U.S. Small Business Administration
www.odod.state.oh.us/edd/1ststop Business Start‐up Kit
www.nase.org National Association for the Self‐Employed
www.cfwbr.org Center for Women’s Business Research
www.bizjournals.com/bizwomen Business Resource for Women
www.nawbo.org National Association of Women Business
Owners
83. www.sba.gov/onlinewbc SBA Office of Women’s Business
Owners
www.prenhall.com/scarbzim/index Entrepreneurship and Small
Business Resource
www.mbda.gov Minority Business Development Agency
Market Area Demographic Research Sites
www.economy.com/dismal Economic Information
www.bizjournals.com Business Journal
www.census.gov US Census Bureau
www.mapblast.com Information on specific
businesses (Must register to access)
http://www.city‐data.com/ City Data
http://zipskinny.com/ Zip Skinny‐US Census Data
Competitive Information and industry new sites
http://www.ambest.com http://www.insure.com
http://www.weissratings.com
THE NUMBERS BEHIND THE NEIGHBORS
1942
84. #1
AUTO INSURER
IN U.S. SINCE
1964
#1
HOMEOWNERS
INSURER
IN U.S. SINCE
41ST41ST
ST
ATE
FARM IS THE
RANKED COMPANY
FORTUNE
500
ON THE 2015
RANKED COMPANY
4th
LARGEST
COMPANY
HEADQUARTERED
in ILLINOIS
85. THAT IS MORE THAN THE
CHICAGO METRO POPULATION
13.2M
In 2014 Fire and Auto
Claims reached nearly
This is 36,000
claims/day
(U.S. ONLY)
16.8B
79th
LARGEST BANK
IN U.S. BASED ON
TOTAL ASSETS
$
AS OF Q4 2014
U.S CENSUS BUREAU 7/1/2014
2015
#1
LIFE INSURER*
IN U.S. SINCE
*State Farm is the #1 life insurer for individual ordinary
policies in force
Data provided by SNL Financial based on 2014 individual
ordinary life insurance production results
86. 80.4M
policies in force in the U.S.
State Farm has
18,000 Agents 65,000+ Employees68,000 Agents’ Staff
AUTO
44.4M
HOMEOWNERS
27.4M
LIFE
7.8M
HEALTH
883K
BANK
1.9M
MUTUAL FUNDS
496K
State Farm offers about
100 PRODUCTS
ALMOST 60% OF STATE FARM HOUSEHOLDS
HAVE MORE THAN ONE PRODUCT
STATE FARM HAS
87. MORE AGENT
LOCATIONS THAN
MCDONALDS
STARBUCKS
WALMART STORES
SOURCES:
STATE FARM HISTORY TIMELINE
AMERICAN BANKER
U.S. CENSUS BUREAU
SNL FINANCIAL
P.A. COMPANY PROFILE
MMDG
2014 FORTUNE MAGAZINE, BASED ON REVENUES
AUTO AND FIRE RETRIEVAL
FINANCIAL REPORTING & ANALYSIS - U.S. ONLY AS OF
04/30/15
FINANCIAL REPORTING & ANALYSIS - U.S. ONLY AS OF
12/31/2014
FINANCIAL REPORTING & ANALYSIS - U.S. ONLY
AS OF 12/31/2014
MPC #152388 CMB 08312016
AP2015/08/1458
SECURITIES ISSUED BY STATE FARM VP MANAGEMENT
CORP. FOR MORE INFORMATION, CALL 1-800-447-4930.
SECURITIES ARE NOT FDIC INSURED, ARE NOT BANK
GUARANTEED AND ARE SUBJECT TO INVESTMENT RISK,
INCLUDING POSSIBLE LOSS OF PRINCIPAL.
STATE FARM VP MANAGEMENT CORP. IS A SEPARATE
ENTITY FROM THOSE STATE FARM ENTITIES WHICH
PROVIDE BANKING AND INSURANCE PRODUCTS.
88. NEITHER STATE FARM NOR ITS AGENTS PROVIDE
INVESTMENT, TAX, OR LEGAL ADVICE.
SM-10075 0815
State Farm Insurance
Pittsburgh, PA
2010
2
TABLE OF CONTENTS
Section Name Page Number
AGENCY VISION &
MISSION………………………………………………….3
89. BUSINESS PHILOSOPHY AND
FACILITY…………………………...3
MY
TEAM…………………………………………………………………
……….4
TEAM MEMBER MONTHLY
PRODUCTION………………………….5
PRODUCTION GOALS FOR YEAR
1……………………...……….…5
AGENCY MARKET
ANALYSIS………………………………………………..6
COMPETITIVE
ANALYSIS……………………………………………...6
AGENCY
ANALYSIS…………………………………………………….7
BUILDING AN AGENCY
CAPITAL
INVESTMENT…………………………………………………8
TEAM
DEVELOPMENT……………………………………………….....8
SALES AND MARKETING
STRATEGY……………………………....9
PRODUCT STRATEGY AND ACTION
GOALS……………………..10
PRIOR TO OPENING TIMELINE AND
GOALS……………………...15
INITIAL 100 DAY
PLAN…………………………………………………16
AGENCY 1
90. ST
YEAR GOALS AND BEYOND…………………………17
ATTACHMENTS
MONTHLY COMMISSION SCHEDULES AND TEAM BONUS
COMPENSATION TOOL
EXPENSES, INCOME SUMMARY, AND PRODUCTION
SUMMARY
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“If we serve ourselves first and not our customers, we will in
time serve no one” – Adali Rust
Mission
Our mission is to help people and serve those people who
become our clients. We intend to manage
our clients’ risk and financial well-being through their trials
and triumphs, teaming with them to help
realize their dreams. We will provide the support, mutual
respect, and renowned resources of State
Farm to fulfill our clients’ goals and needs.
Personal Vision
My personal vision is waking up every morning excited about
91. being a State Farm Agent, being available
to help people, and motivated to capitalize on every opportunity
to grow my business. As the agent my
vision is to lead my team by example with dedication and
enthusiasm for the customer and the business.
I also envision the following to describe my agency:
• Consistently achieves Ambassador Travel year after year
• Is a leader in the community and participates in business
professional organizations and networking
groups; become known in my community as an expert in the
insurance and financial services arenas
• Deliver my knowledge and expertise as a teacher in the
community creating insurance and financial
awareness
• Is ranked in the top five percent of agents for both production
and profitability in the zone
•Has Obtained Chairman’s Circle recognition within the
agency’s first three years and has maintained it
consistently thereafter
• Achieved financial freedom through hard work and business
savvy
Business Vision
The business vision is to be the insurance agency of choice for
our community and surrounding areas by
building relationships and becoming a hub in the community for
financial and insurance direction and
advice while fostering a positive, fun, and goal oriented work
environment.
“Good is the enemy of Great” – Jim Collins
Business Philosophy and Our Office Facility
My business philosophy begins with the mentality of my
92. agency, the mentality that mediocrity is not
enough. When it comes to beating the competition, serving the
customer, building relationships, and as
a whole representing my name and State Farm in the community
we will resist the ease of settling for
good, and instead focus only on being great. My office will be
a professional setting with an atmosphere
of business that is personable and accessible, inspires creative
thought and knowledge, and is inviting to
all people. The office will convey my integrity, respect, and
work ethic to the clients, as well as some of
my personal interests. The office will be an enjoyable place to
do business and the client will feel
welcome to come back to my office at any time. It will also be
advertised to our customer that we are
an agency that does not stop working for them, that this is not a
9-5 job, and that even when my office
is not personally available for our customers, additional
technological and human resources are
available to them 24 hours a day 7 days a week.
A commitment to each customer and each customer’s individual
needs will remain priority at all times.
My office will work diligently to earn each client’s trust and
respect remaining accountable and open-
minded, and each client will be invited to share their needs and
dreams before any solutions are
proposed. The success of my office will be the direct result of
our many satisfied customers.
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93. Aside from the individual customer, my agency is also
interested in the growth and success of our
community. Therefore, my office will do its best to give back
to the public, because I want as many
people as possible to benefit from the existence of my office
and for my office to be viewed as a vital
piece of the community.
Office Hours
The physical office will be open to our customers during the
following hours:
Monday and Friday from 9:00 A.M. to 5:00 P.M.
Tuesday, Wednesday, and Thursday from 9:00 A.M. to 7:00
P.M., and
Saturday from 9 A.M. to Noon
My team will also be available by appointment outside of our
normal business hours as well as the 24/7
resources provided through my website and the After Hours
Quote and Bind Specialists offered by the
company.
My Team
My team and I will be enthusiastic about helping each customer,
because we are people who love to
help other people. The agency team will be knowledgeable,
friendly, and always ready to roll-up our
sleeves to go to work for our customer. As the leader and
Agent I will strive to lead by example,
inspiring, motivating, and developing a professional team.
My team members will be encouraged to volunteer in the
94. community whenever possible and whether
in the office or out will believe that every interaction is an
opportunity to build/strengthen a
relationship, uncover a need, and/or enhance a value.
My team however is not confined by my office walls, and my
team extends to and is strengthened by
our operations partners, the Agency Field Office, as well as our
clients when appropriate. We will
remain open to suggestions provided by our extended team
members and ready to act on those offered
by the company, knowing the company is always operating with
my office’s best interest in mind. The
company maintains methods and programs to aid in my growth
and succession and to help my office
meet the needs of my customers.
The immediate members of my team will consist of 3
individuals including myself. My team will include
1 full-time licensed account representatives and 1 part-time
licensed account representative.
Licensed Account Representatives –The licensed Account
Representatives, (full time will be a salaried
employee; part-time will have an hourly wage) whom will have
the opportunity for an individual and
team incentive bonus, will be responsible for the growth of total
households in the agency and the sales
of all product lines. Account Representatives will have
individual appointment goals to meet each week,
using purchased leads, following up on direct mailings, internet
quotes, and ABS Household marketing
opportunities with our existing business. Every interaction will
be viewed as an opportunity to uncover
a need and every contact treated as a prospective customer,
showing the value of the agency.
95. Licensed Account Representative #1
• Full-time salaried employee: $22K w/ Commission
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• Sales of all product lines
•Opportunity for Individual and Team Bonuses
• Two Saturdays per month
Licensed Account Representative #2
•Part-time employee: $12/hr
•Sales of all product lines
•Opportunity for Individual and Team Bonuses
•20 – 24 hours per week
•One Saturday per month
Goals and Compensation
Production Goals
96. Team Member Base Compensation
Team Member Hours Annual Base Compensation
Full-time Account Rep Salary $22,000
Part-time Account Rep 20-24 hours/week $12,480 - $14,976
Initial Total Team Member Base Compensation $34,480 -
$36,976
Monthly Commission Schedules and Team Bonus
*see attachments
Market Area Analysis – Downtown Pittsburgh, PA (The Center
of Opportunity)
Pittsburgh is the principal cultural and economic influence in
the eastern Ohio River Valley and has been
consistently ranked high in livability surveys, labeled in 2007
as “America’s Most Livable City” by Places
Rated Almanac and was labeled the same by Forbes.com in 2009
and 2010. Forbes.com also awarded
97. Downtown Pittsburgh as a top ten city to raise a family in June
2010, ranked number seven. Safety,
affordability, and educational opportunities were listed as top
factors. Compared to other cities of
similar size, housing costs in the ‘Burgh are among the lowest,
nearly 30% below the national average.
For this reason, as well as shorter commutes, breathtaking
views, and cultural conveniences, young
professionals, empty-nesters, and families are taking advantage
of the downtown living experience. As
Monthly Annual
Auto 40 480
Fire 25 300
Life 8 100
Health 5 60
Bank 8 96
Mutual Funds 3 36
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98. of the census of 2000, there were 334,563 people, 143,739
households, and 74,104 families residing in
Pittsburgh. As of 2007, the population of the downtown area of
Pittsburgh (comprised of zip codes
15222, 15219, 15213, 15201, and 15260) was 60,954 with a
total of 23,636 households. Approximately
a third of the downtown residents are age 18-24 and another
12.3% of the population is age 25-34 (and
on the rise). The Black demographic makes up 31.2% of the
downtown population as of 2007, 13.3%
Asian (largest in the downtown area, over three times the state
average), and 12.6% Hispanic. The
population has decreased -3.3% over a five year span of 2002-
2007, however, it has declined the least of
the major Pittsburgh Markets (Downtown, Southside, East, and
North). The median income of this
market area comes in at $22,517, and the personal vehicle
penetration in the downtown area is
approximately 15.28% with a lapse cancellation of 16.15%.
Over the past six years the State Farm
household penetration has remained relatively unchanged.
Competitive Analysis (SF Agents and other Carriers)
There are currently 22 competitors located in the Golden
Triangle area, 13 of those offices in zip code
99. 15222 and the other nine in zip code 15212. There is only one
State Farm agent located in the area,
Darlene Shelton-Lamot, with 21 years of service. The
competing agencies represent major insurance
companies as well as independent insurance agencies offering
large company products as well as several
small in-state insurers. Allstate has had an agency presence in
the downtown since 1984 and has
recently opened up a second storefront in the downtown in
2008. Some of the competition in the
Insurance business also offers financial services, and several
local regional banks (such as PNC and
Citizens Bank) offer select insurance products in addition to
their core services. State Farm has a strong
reputation with which to grow, however, differentiation will
require marketing and active community
outreach to grow the Schneider Agency reputation. By
providing high touch personal service,
professional solutions, and being available at the convenience
of our customers, I am confident we will
thrive in this competitive marketplace.
Agency Analysis (Strengths, Weaknesses, Opportunities,
101. 7
available resources
echnologically savvy and accepting of
change
Opportunities Threats/Competition
sizable growth opportunities in all lines of
business
and young adults to re-locate to
opportunities with local schools and
interest groups in an up-and-coming
community
tunity for business minded
and/or bi-lingual team members with
college presence
-State Farm insurance
102. and financial service providers in the area
– numerous online facilities
advertised in local marketing to obtain
coverage (Safe Auto, GEICO, Esurance, The
General, Cure Auto Insurance, etc)
for hiring motivated and talented
employees
Building an Agency
Team Development
The initial staffing of my team will consist of one full-time
account representative and one part-time
account representative. The part-time team member will be
staffed approximately 20-24 hours per
week. My full-time account representative is going to be my
right hand man/woman and the expert at
putting policies on the books. This person will be the most
competitive person in the office, other than
me, and a role model for my part-time account representative
who will become my second full-time
account rep as our policy count grows. The account
representatives will be people who have the gift of
gab, are approachable, believe in the products we sell, and are
motivated by the money and recognition
to sell them! I want the account representatives to make me
103. nervous about signing their commission
checks at the end of each month. I would like my full-time
account representative to have worked in a
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similar industry, whether insurance or financial services with
some prior sales experience. I would look
to hire a part-time account representative from an area college,
who someday can see themselves as an
entrepreneur or in a sales career, maybe a State Farm agent.
I will be looking to hire people who are driven by the goals that
they set in their personal lives and will
be driven by the goals that we set as a team in the office. I will
be interested in my team’s lives outside
of the office and understanding their goals and aspirations in
life in order to build a connection and
respect on another level other than the business. Most
important, I will be looking to hire individuals
who like to help people, and who understand the significance
they show by meeting a client’s insurance
and financial needs.
My team will understand that we don’t make money, the agent
included, unless we produce. My full-
time sales representatives will be paid a salary, and my part-
time sales rep a modest hourly wage. I will
be paying my sales reps for production and also the opportunity
for individual and monthly team
bonuses which can be achieved with modest production levels.
For the first couple of months I am even
104. contemplating paying for the actions I want to see become
second nature to my team such as paying for
every 10 outbound phone calls and double for every five
appointments, paying for every referral
obtained by asking a current client, and paying for every cross-
sell conversation that touches three
different product lines. My team will also be rewarded for their
creativity in marketing and client
retention thoughts and actions.
Better + Different = Memories = Customer Loyalty!
My team will be able to run a complete quote to app for each
product line prior to day 1. I will rely on
my knowledge of auto and the quoting process to train in our
staple product. The Team Member
Learning Path will be heavily utilized as I administer training
across the rest of the products. When my
team is licensed I will (with permission from the agent I intern
with) ask that a team member at a time
spend a few days with me in the training agent’s office to gain
live experience with the systems they
have learned.
Sales and Marketing Strategy
My marketing strategy will enlist a variety of different
marketing opportunities to grow our customer
base and reputation for superior service in the community.
Direct mail and the purchase of internet
leads will be the foundation of my marketing campaign which
will be reinforced with activities such as
the regular x-dating of prospects, community networking,
participation in the Multi Agent Advertising
105. Program and other local advertising. Utilizing a mix of these
marketing strategies I plan to invest
$45,000 in my marketing program my first year of business.
Marketing Expenditures Amount/Frequency/Cost Annualized
Cost
Direct Mail – 6 Touch SMP 2,000 per Month @ $0.89 per
bundle $21,360
Internet Lead Programs 100 per Month @ $10.00 per lead
$12,000
Multi Agent Ad Program Monthly $200 $2,400
Website / Email Redirects Annually $75
SF Remembrance
Items/Giveaways
Periodically $2,500
Local Sponsorships Periodically $2,000
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Miscellaneous Marketing Periodically $4,665
106. Prospector Plus will be relied on heavily and will be the engine
of my marketing plan. My team and I will
use Prospector to capture every client’s information, order the
monthly direct mail bundles, organize
and store each contact obtained through internet leads and any
additional contact lists uploaded, as
well as organize my office’s x-dating activities into a perpetual
marketing plan. A sequential marketing
plan will be utilized for any lead that we are not able to close
for any reason. A timeline for the SMP will
be built around the reason we did not close (ineligibility, price,
etc). Any cost for SMPS (with post cards,
direct mail, birthday/holiday cards, etc) will be paid for out of
the miscellaneous marketing budget. The
cost of any referral programs (gift cards) will be deducted from
the Remembrance Items/Giveaway
budget.
Additional Sales/Marketing Action Plans Frequency
ASK FOR THE BUSINESS Every Quote – no matter the price
“How can we help you?” - Listen, Pivot, Ask! Every Client
Conversation
Follow-up on all quotes (internet leads, warm leads
pended quotes, etc)
Internet leads / warm leads – Now!
Pended quotes – 24 hours
107. Strategically market business book with TLHM Monthly
Holiday/Birthday/Recipe Cards Monthly
Good Neighbor Magazine to top customers Monthly
Utilize product line examples to help customers
understand product need
To be Used Daily
$10 Visa or Gas card/hand-written thank you
referral program
To be Used Daily – the referrer gets one $10
Visa/gas card for each quote provided
Enhance Marketing with Agent Website Advertised Daily
E-mail Marketing to book of business Monthly newsletters
Become active in Local Organizations/Volunteer Monthly
Become a Chamber Member ASAP – Monthly attendance
Utilize test messaging for appointment and
payment reminders – certain demographics
Daily as needed
180 + Day Sequential Marketing Plan Monthly – Organized by
108. Prospector +
Make and utilize University Contacts New Student Welcome
packet remembrance item
and office information – Each semester
Homecoming Alumni Event Representation -
Annually
Action Goals
Auto Growth
Policy Gain Goals 480 Total Auto Applications / 40
applications per month
Strategy:
Auto is typically the largest entrance into any household, thus it
demonstrates one of the greatest
opportunities to market the agency, the agent experience,
expertise, and exceptional service. My office
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will look to pursue auto growth through x-dating, marketing,
and purchasing leads, striving for steady
growth and quality business.
109. Action Plans Responsible Party When
Weekly Prospecting utilizing purchased leads
and organized through Prospector +
Team Weekly
Purchase 2,000 6-Touch postcard bundles
(Auto/Home)
Agent Monthly
Purchase 100 Internet Leads Agent Monthly
Create word-tracks/prospecting operating
procedures for message consistency
Agent Before Opening
Advertise and Capitalize on 24hr/day availability
– AHQ&B
Team Daily
Follow-up on all claims and use ADA when
possible
AR – claim follow-ups
Agent – ADA
110. Daily
Utilize office referral program Team/Agent Daily
Run Fire w/o Auto listings 2X annually Account
Representatives January – start new
year/save $$
June/July
Work Beginning of Day Report to reduce
lapse/cancellations
Team Daily
Develop a list of contacts (family, friends,
acquaintances) with at least one referral from
each direct contact
Agent
Team Members asked to
create their own lists
Before Opening
To maintain a quality book of business all
vehicles will be inspected and loss reports
111. reviewed
Team Daily
Fire Growth
Policy Gain Goals 300 Total Fire Applications / 25
Applications per month
Strategy:
Protecting a home, property, or business is an important
component of an insurance plan. We will show
our added value with our availability and desire to serve our
clients to grow a profitable fire book of
business.
Action Plans Responsible Party When
Weekly Prospecting utilizing purchased leads
and organized through Prospector +
Team Weekly
Purchase 2,000 6-Touch postcard bundles
(Auto/Home)
Agent Monthly
Purchase 100 Internet Leads Agent Monthly
Create word-tracks/prospecting operating
procedures for message consistency
112. Agent Before Opening
Work Beginning of Day Report to reduce
lapse/cancellations
Team Daily
Utilize office referral program Team/Agent Daily
Follow-up on all claims and use ADA when AR – claim follow-
ups Daily
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possible Agent – ADA
Run Auto w/o Fire listings 2X Annually
Run Auto w/ 100/300 & 250/500 liability –
PLUP prospects
Account Representatives January – start new
year/save $$
June/July
Focus on commercial prospects – small business
113. – within first 6 months make introductions to 30
small businesses – 2 per week and ASK for the
business!
Agent Weekly
Target newly opened apartment complexes and
youthful market for renters insurance.
Agent Monthly
Develop & work centers of influence – Real
Estate Agents, mortgage brokers, etc…
Agent Monthly
To maintain a quality book of business
inspections will be done on all new business and
follow up on all second losses within 3 years for
internal review.
Agent or licensed team Daily
Schedule a ½ day with field underwriter in first
90 days then again in the next 90.
Agent Within 60 and 120 days of
114. Office Opening
Spend ½ day visiting the commercial businesses Agent or
licensed team 1x each month
Life Growth
Policy Gain Goals 100 Total Life Applications / 8
Applications per month
Strategy:
Life will be a part of our daily office activities and a critical
component in our office operations. We will
capitalize on all life events and help our clients to plan for their
future prosperity and long-term legacy.
No client will walk out of the office without understanding the
risk placed on their loved ones by not
having adequate life coverage.
Action Plans Responsible Party When
Weekly Prospecting utilizing purchased leads
and organized through Prospector +
Team Weekly
Everyone that comes into the office will be
spoken to about their life program.
Team Daily
All auto conversations will include multi-line
115. with life pivot and completed LNA.
Team Daily
Review all term renewals for possible
conversions.
Team Daily
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Based upon conversations with clients capitalize
on “life events” of both current customers and
referrals. SMPs or Post-its created in Prospector+
Team Daily
Health Growth
Policy Gain Goals 60 Total Health Applications / 5
Applications per month
Strategy:
Neglecting health insurance can be one of the easiest and most
unsuspecting ways to squander an
individual’s or family’s financial plans. My office will ask
customers about their health coverage and will
seek to provide solutions that best protect their needs.
116. Action Plans Responsible Party When
Weekly Prospecting utilizing purchased leads
and organized through Prospector +
Team Weekly
Market to auto clients without health insurance Team Daily
Market mortgage disability to all homeowners Team Daily
Market disability income to current and new
commercial accounts
Team Daily
Bank Growth
Account Goals 96 Total Accounts / 8 Accounts per month
Strategy:
State Farm Bank products will be a competitive advantage the
agency will utilize to give our customers a
one stop shop experience. We will not only help our clients
recover from the unexpected but also
enable our clients to meet their short and long term goals with
our financial products.
Action Plans Responsible Party When
117. Weekly Prospecting utilizing purchased leads
and organized through Prospector +
Team Weekly
Promote the availability of State Farm Bank with
all product interactions – vehicle loans will be
discussed with every vehicle change/quote
Team Daily
Focus on the idea of convenience and all
products under one roof
Team Daily
Credit Card information will be applied to all
SFPP payments made in the office.
Team Daily
Credit Card will be offered as an option for all
non-pay defectors to keep coverage current
Team Daily
Market Home Equity to 30-50 year old clients. Team Every
available
118. opportunity
13
Market CDs to 55+ clients. Team Monthly
All IFRs will include education on banking
products and solutions.
Agent As IFRs occur
Mutual Fund Growth
Mutual Fund Goals 36 Total Accounts / 3 Accounts per month
Strategy:
No matter how much people think they know about financial
planning, the majority of people are in
much need of help in this realm of their life. Having the
conversations with our clients that will lead to
the solutions for a comfortable future will be a goal with all
customers of this agency. The State Farm
life-path funds are a competitive product, and just as
importantly, customer oriented. The agency will
take the time and effort to advertise the mutual fund product on
a consistent basis.
Action Plans Responsible Party When
Weekly Prospecting utilizing purchased leads
119. and organized through Prospector +
Team Weekly
Send out IRA letters to all self employed
customers.
Team Monthly
Talk to all new parents and grandparents about
starting 529 plans at birth.
Team Daily
All CD holders will be talked to about life path
income as an alternative strategy to CDs.
Team Daily
Send 401K prospects to all commercial account
holders.
Team Monthly
Market mutual funds to all HH with income
above $100K or home values above $1M.
Team Monthly
120. Prior to Opening Timeline and Goals
(Six Months Prior)
• Acquire bank financing, office location, and lease
• Develop/begin job advertisement and hiring characteristic
criteria
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• Interview for initial team members
• Create customer folders (what do I want customers to know
about me and my office)
• Create employee administrative handbook (expectations,
vacation/sick time, etc.)
• Begin Implementing name recognition strategies/community
outreach
• Begin recruiting friends and family as first new customers and
create referral program
• Compile list of 200 Agent contacts to upload into Prospector +
(Three Months Prior)
• Hire two team members (to be fully licensed within 30 days of
office opening)
• Each team member compiles list of 100 contacts to upload into