Enhancing Citizen Services through Digital Transformation: How Federal and State Agencies are Thinking Differently
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US government customers place a premium on features and functionality that provide for a better constituent experience.With increased emphasis on evidence driven approaches to service delivery, federal agencies are transforming outdated systems and turning to data management and analytics capabilities on highly compliant cloud platforms such as AWS GovCloud (US) for improved data quality, operational efficiency and mission outcomes. Senior executives from US Census Bureau (to be confirmed), Department of Education Office of Federal Student Aid and State of Kansas OCIO will share their experiences in this space, and how cloud-based data strategies are influencing digital transformation across multiple phases of the citizens engagement model.We will explore how use of Data Lake and Enterprise Data Warehouse implementations in cloud mitigate legacy data standardization challenges, data security and compliance implications, as well as how advancements in areas like mobility and AI/ML are impacting data collection and analysis methodologies.
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Learn the tools and tactics used by other government agencies on social media to generate interest in career opportunities. To learn more about LinkedIn Talent Solutions, visit us at business.linkedin.com/talent-solutionsDrive Digital Transformation Using Machine Learning
The document discusses using machine learning to drive digital transformation in the public sector. It provides examples of how machine learning can be applied to customer experience, business operations, decision making, innovation, and gaining competitive advantage. It then describes Amazon Web Services machine learning services like Amazon SageMaker, Amazon Comprehend, and Amazon Rekognition that can be used to build, train and deploy machine learning models to solve problems in these areas.
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Enhancing Citizen Services through Digital Transformation: How Federal and State Agencies are Thinking Differently
- 1. P U B L I C S E C T O R S U M M I T WASH INGTON, DC
- 2. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.P U B L I C S E C TO R S U M M I T Enhancing Citizen Services through Digital Transformation: How Federal and State Agencies are Thinking Differently Lee Allen Chief Information Technology Officer State of Kansas 2 9 5 9 0 0 Michael Fillinich Director, Enterprise Data Warehouse Architecture Department of Education Nitin Naik Chief Technology Officer US Census Bureau Chris Copeland (Moderator) Sr. Managing Director, Strategic Solutions, Accenture Federal Systems
- 3. Thank you! © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.P U B L I C S E C TO R S U M M I T
- 4. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.P U B L I C S E C TO R S U M M I T