The document discusses the impact of a poor content management authoring experience, highlighting issues such as increased defect tickets and decreased platform reputation. It provides practical tips for improving the content management process by understanding the perspective of content authors and enhancing user experience. The emphasis is on the continuous nature of refining the user experience rather than viewing it as a one-time consideration.

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MaximizingThe
Content Management
Experience
Presented By:
Jeffrey Rondeau
@JRondeau16
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks
of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
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• Bad client temperature.
• Increase in defect tickets.
• Large communication overhead.
• Decrease in platform reputation.
• Clients less likely to utilize more advanced features.
Effects of Poor Authoring Experience
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks
of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.

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• Ideas on incorporating content management experience into process.
• Tips to put yourself in the shoes of the content author.
• Practical working examples for use on your projects.
Outcomes andTakeaways
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks
of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.

4. #SitecoreSYM
How many people currently haveUX as
part of their process?
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks
of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
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Sweat the details
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks
of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
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6. #SitecoreSYM
Content management user experience
is not a one time conversation
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks
of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
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7. #SitecoreSYM
Can we complete (nearly) everythingin
our user stories using the experience
editor?
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks
of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
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Demo
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks
of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
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A. Billboard
B. Content Panel
C. Banner
D. None of the above
The Importance of Imagery
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks
of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.

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The Importance of Imagery
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks
of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.

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Questions?
bit.ly/2NuRuGb
Jeff Rondeau
jrondeau@degdigital.com
@JRondeau16
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks
of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
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FOR DISCUSSION PURPOSESONLY. Sitecore Confidential
and Proprietary. © 2018 Sitecore Corporation A/S. All rights
reserved. Sitecore® and Own the Experience® are registered
trademarks of Sitecore Corporation A/S. All other brand and
product names are the property of their respective owners.
© 2001-2018 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered
trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.
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