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1 of 3
Say
- I consider doing a master degree
- I don’t want to live alone anymore but my bf lives abroad and am not
keen myself to move abroad – especially because am not secure in other
languages except Italian and because I lived already for many years abroad
- I worked before for a long time in Italy – if going abroad Italy would be
easier for me because I speak the language fluently
- I have participated in workshops to prepare myself for job applications
- Am not sure what to do
Think
- I think that a master would help her later with finding a better job and
giving her more time to deceide what she wants.
- I think that if she is going to do a mastter degree – this would also give
her more time to improve her language skills
I believe she should start a list for priorities
Do
- Not applicable in this scenario
Feel
- I feel that she might make decisions based on feelings and less on facts
Stakeholder: 32 year female successful
business graduate (graduated this
summer) is not not sure what to do next
A 32 year female business graduate, whos
previous job experience is mainly as a beautician
and plenty of low skilled jobs , needs a method
which helps her to make a proper decision and
plan for her professional and private future
because now she is completely unsure what to
do
Empathy map

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Empathy map

  • 1. Say - I consider doing a master degree - I don’t want to live alone anymore but my bf lives abroad and am not keen myself to move abroad – especially because am not secure in other languages except Italian and because I lived already for many years abroad - I worked before for a long time in Italy – if going abroad Italy would be easier for me because I speak the language fluently - I have participated in workshops to prepare myself for job applications - Am not sure what to do Think - I think that a master would help her later with finding a better job and giving her more time to deceide what she wants. - I think that if she is going to do a mastter degree – this would also give her more time to improve her language skills I believe she should start a list for priorities Do - Not applicable in this scenario Feel - I feel that she might make decisions based on feelings and less on facts Stakeholder: 32 year female successful business graduate (graduated this summer) is not not sure what to do next
  • 2. A 32 year female business graduate, whos previous job experience is mainly as a beautician and plenty of low skilled jobs , needs a method which helps her to make a proper decision and plan for her professional and private future because now she is completely unsure what to do