The document provides an empathy map for a 18-year-old male student named Aryaman Taneja studying management studies at H R College of Commerce and Economics in Mumbai. It outlines information about Aryaman, what he says about the college, his thoughts and feelings, key stakeholders, problems/needs, and insights. Specifically, Aryaman says the crowd is unwelcoming and the food and infrastructure are poor, but he chose the college due to its prestige and opportunities in Mumbai. He thinks the college facilities could be improved and more interaction among students encouraged.

1. Empathy Map
by Priyal Shah

2. INTRODUCTION
• Student Name – Aryaman Taneja
• Sex - male
• Age – 18
• Profession – student
• Course – Management Studies
• College – H R college of commerce and
economics

3. information
• “ i selected H R college because it is the most
prestigious college in South Mumbai”
• “ I selected Management Studies because I am
interested in business and management”
• “ I stayed back in mumbai despite my friends
leaving me alone for better universities
because india has better opportunities and a
larger scope for management”

4. SAY
• The crowd in my college is not welcoming,
cold, diverse and irritating.
• The food in H R college is not hygienic and the
canteen is cramped up.
• The infrastructure is poor, in a bad state and
not maintained well.

5. THINK/FEEL
• I thought the college he chose was
appropriate but the facilities provided by the
college can be improved upon.
• I think they can give more space to the
canteen which is one of the biggest reasons
why students attend college anyway.
• I also think the college should organise a
workshop to get the students to interact with
each other and get them cordial and friendly.

6. STAKEHOLDER
• Smart
• Intelligent
• hard-working
• Friendly
• well-mannered.

7. PROBLEM/NEED
• The students should interact more.
• We should spread more happiness in the
college.
• We should increase employment by hiring
more workers to improve the infrastructure.

8. INSIGHT
• We should increase entrepreneurship to reach
100% employement in the country.
• We should organise more workshops and
seminars to get the students aquainted with
each other.