The document discusses EMCOD, a tool for measuring the costs and quality of online dispute resolution (ODR). The objectives of EMCOD were to adapt an existing tool called MA2j, design and develop a software tool to measure ODR costs and quality, and promote research in this area. Some of the achievements included publishing a handbook by the end of August 2011, developing software, and networking. The tool is intended to increase accessibility, transparency, and focus on users in justice systems and enable comparison and competition among ODR providers.