When John Case and Jack Stack first introduced the concept of open-book management more than 30 years ago, the intent was to unleash the entrepreneur in every employee and to spur them—and their organizations—to better performance. Since then, countless organizations have opened their books and engaged their employees in understanding the critical numbers with positive results to their bottom lines. Although the original goals of open-book management were improved profitability and productivity, organizations have realized other benefits from the practice. These benefits include improved employee satisfaction, engagement, retention, motivation, innovation and corporate sustainability. This white paper: Examines open-book management and the benefits of applying its principles to improve employee satisfaction, engagement, retention, motivation, innovation and corporate sustainability.Explores how open-book management practices are well-suited to help achieve corporate sustainability goals. Outlines steps HR and talent management professionals can take to ensure the application of those practices in their own organizations.
Employee engagement strategies and practicesadigaskell
This document discusses strategies for improving employee engagement. It begins by providing background on the Institute for Corporate Productivity (i4cp) and its research focusing on identifying best practices of high-performing organizations. The executive summary then outlines key strategies used by high-performing organizations to increase engagement, including aligning culture, strategy, and performance; promoting a culture where employees understand goals and feel empowered; measuring the impact of engagement on business results; and including engagement in manager performance reviews. The document provides examples from companies like 3M and Rio Tinto that have successfully implemented these engagement strategies.
Throughout the years, there has been a shift from manual labour jobs to office-based work. In fact, in 1981, one out of three men and one out of five women had a manufacturing job whilst, in 2001, this has decreased to one out of five and one out of ten respectively. In addition to this decrease, there was an increase of workers in the service industry which changed the employees’ expectations of their working environment (Building a case for wellness, 2008). Today, employees require more personal services beside health and safety benefits as they are less likely to be injured at work. They are hoping for more flexibility such as the ability to work at home and the flexibility to customize their schedule. When it comes to improving employee engagement and wellbeing, this evolution creates a transformation from a classical managing approach to a more human relations managing approach.
We recently supported a leading management consulting firm revamp their employee engagement value proposition. We did this is less than 24 hours and the client loved the results!
2013 Engagement and Retention in 2013 by TalentKeepersElizabeth Lupfer
- Employee engagement and retention have become strategic priorities for most organizations as the economy stabilizes. Over 80% of organizations now budget for engagement initiatives.
- A "Best in Class" group of top organizations stands out for making engagement a top priority, holding leaders accountable, dedicating formal budgets, and establishing metrics to measure impact on business results.
- Retention is resurfacing as a priority as employees feel more confident. Nearly 60% of organizations expect job and career factors to be the main reason employees leave in 2013, an 11% increase from the prior year.
Top HR Processes Ripe for a Social EnterpriseKangoGift
The document provides an overview of how social tools can be applied to five key HR processes: performance reviews, employee feedback, recognition and awards, training, and knowledge management. It discusses transitioning performance reviews from annual events to ongoing conversations, capturing more timely employee feedback, using social recognition to provide informal and measurable praise, leveraging employees' expertise through social training tools, and centralizing institutional knowledge. Metrics for success include engagement, enablement, and performance. Case studies and parting thoughts on creating a social HR roadmap are also presented.
This document summarizes the findings of a 2013 research study on workforce trends and high performing organizations. Some key findings include:
1. Measures of trust, leadership, and collaboration rebounded significantly from low levels in 2012, especially in high performing companies.
2. Employee involvement and engagement increased dramatically, with nearly 60% of high performing companies reporting engaged, involved cultures.
3. Leaders in high performing companies were seen as more consistently modeling organizational values and walking the talk through predictable transparency.
4. Trust originates from leadership behaviors and a consistent tone at the top, which directly impacts employee engagement and retention.
This presentation describes employee engagement, the three inclinations employees have towward being engaged, a spectrum of engagement, eight factors that affect engagement levels, and information about surveys and the correlation between engagement - personal behaviors - business results.
This document discusses how teams have become central to organizational structures and business success. However, many organizations struggle to create and manage effective teams. It examines why team dysfunction negatively impacts businesses through increased costs and reduced productivity, revenues, and employee retention and satisfaction. Specific dysfunctional scenarios are described, such as when a team leader fails to understand team dynamics and how personality clashes can undermine performance. The document advocates applying the same science-based solutions used to understand individuals to optimize team performance and improve business results.
Employee engagement strategies and practicesadigaskell
This document discusses strategies for improving employee engagement. It begins by providing background on the Institute for Corporate Productivity (i4cp) and its research focusing on identifying best practices of high-performing organizations. The executive summary then outlines key strategies used by high-performing organizations to increase engagement, including aligning culture, strategy, and performance; promoting a culture where employees understand goals and feel empowered; measuring the impact of engagement on business results; and including engagement in manager performance reviews. The document provides examples from companies like 3M and Rio Tinto that have successfully implemented these engagement strategies.
Throughout the years, there has been a shift from manual labour jobs to office-based work. In fact, in 1981, one out of three men and one out of five women had a manufacturing job whilst, in 2001, this has decreased to one out of five and one out of ten respectively. In addition to this decrease, there was an increase of workers in the service industry which changed the employees’ expectations of their working environment (Building a case for wellness, 2008). Today, employees require more personal services beside health and safety benefits as they are less likely to be injured at work. They are hoping for more flexibility such as the ability to work at home and the flexibility to customize their schedule. When it comes to improving employee engagement and wellbeing, this evolution creates a transformation from a classical managing approach to a more human relations managing approach.
We recently supported a leading management consulting firm revamp their employee engagement value proposition. We did this is less than 24 hours and the client loved the results!
2013 Engagement and Retention in 2013 by TalentKeepersElizabeth Lupfer
- Employee engagement and retention have become strategic priorities for most organizations as the economy stabilizes. Over 80% of organizations now budget for engagement initiatives.
- A "Best in Class" group of top organizations stands out for making engagement a top priority, holding leaders accountable, dedicating formal budgets, and establishing metrics to measure impact on business results.
- Retention is resurfacing as a priority as employees feel more confident. Nearly 60% of organizations expect job and career factors to be the main reason employees leave in 2013, an 11% increase from the prior year.
Top HR Processes Ripe for a Social EnterpriseKangoGift
The document provides an overview of how social tools can be applied to five key HR processes: performance reviews, employee feedback, recognition and awards, training, and knowledge management. It discusses transitioning performance reviews from annual events to ongoing conversations, capturing more timely employee feedback, using social recognition to provide informal and measurable praise, leveraging employees' expertise through social training tools, and centralizing institutional knowledge. Metrics for success include engagement, enablement, and performance. Case studies and parting thoughts on creating a social HR roadmap are also presented.
This document summarizes the findings of a 2013 research study on workforce trends and high performing organizations. Some key findings include:
1. Measures of trust, leadership, and collaboration rebounded significantly from low levels in 2012, especially in high performing companies.
2. Employee involvement and engagement increased dramatically, with nearly 60% of high performing companies reporting engaged, involved cultures.
3. Leaders in high performing companies were seen as more consistently modeling organizational values and walking the talk through predictable transparency.
4. Trust originates from leadership behaviors and a consistent tone at the top, which directly impacts employee engagement and retention.
This presentation describes employee engagement, the three inclinations employees have towward being engaged, a spectrum of engagement, eight factors that affect engagement levels, and information about surveys and the correlation between engagement - personal behaviors - business results.
This document discusses how teams have become central to organizational structures and business success. However, many organizations struggle to create and manage effective teams. It examines why team dysfunction negatively impacts businesses through increased costs and reduced productivity, revenues, and employee retention and satisfaction. Specific dysfunctional scenarios are described, such as when a team leader fails to understand team dynamics and how personality clashes can undermine performance. The document advocates applying the same science-based solutions used to understand individuals to optimize team performance and improve business results.
This document discusses how effective communication can engage employees and impact their willingness to stay, perform, influence, and recommend their employer. It begins by noting statistics showing high percentages of disengaged or dissatisfied employees. The document then outlines strategies for communication that build understanding and engagement among employees. It provides a framework for communicating information to meet employees' key needs. Finally, it analyzes case studies of how different organizations improved engagement and outcomes through strengthened internal communication.
Leadership Development: Strategies for Employee EngagementAnne Yurasek
This document discusses strategies for increasing staff engagement and commitment. It notes that many workers feel overworked and underappreciated due to scarce resources. Low engagement can lead to dissatisfaction, attrition, and inconsistency. The document recommends developing leaders through coaching, mentoring, job assignments, and classroom training. It provides five strategies for engagement and commitment: linking annual goals to the mission/strategic plan, designing a leadership program, exposing staff to new knowledge, charting a clear progress path for staff and organization, and re-engaging disengaged staff. The closing thought emphasizes that leadership should create environments where individuals can fulfill their basic needs of survival, relationships, growth, and contribution.
This document summarizes a study on what drives employee engagement. The study found that the three key drivers of engagement are: the relationship with one's immediate supervisor, belief in senior leadership, and pride in the company. While many factors can influence engagement, developing caring managers who build strong relationships and foster positive work environments is important for improving engagement. Only 29% of employees surveyed were fully engaged, so organizations should focus on strategies to move more employees to higher levels of engagement for increased commitment, motivation and business outcomes.
This document discusses how to achieve corporate objectives through employee engagement. It outlines John Doe's presentation for the New Standard Corporation on implementing a comprehensive employee recognition program. The presentation covers key topics like understanding employee concerns, developing an engagement strategy, implementing a points-based recognition portal called Total Vision, and anticipated 3-year results including increased employee engagement, customer satisfaction, and profits.
Once Is Not Enough - Infusing Continuous Rewards Into Your Compensation Str...Bhupesh Chaurasia
Compensation should not be something that just happens once a year. Annual compensation methods are not bad, they are just not enough. Shifting to more frequent rewards tied to objective achievements can help drive positive employee behavior and engagement due to shorter line-of-sight. In this paper, we will discuss the key considerations for introducing more frequent rewards into your compensation strategy.
Building an Action Plan From the Federal Employee Viewpoint Survey: Steps to ...AchieveGlobal
AchieveGlobal proposes a five-step process that every agency can take to make improvements in workplace environments and productivity, and, at the same time, launch solutions that support long-term culture change initiatives.
This document summarizes a presentation on conducting employee surveys and taking action on the results. It discusses the benefits of surveys for getting employee feedback, the importance of creating action plans to address issues raised, and how to develop effective action plans. It emphasizes that only 35% of employees believe their survey will result in real change and that organizations must act on survey results to improve engagement and retain talent. The presentation provides tools and best practices for analyzing survey data, developing action plans, communicating changes to employees, and measuring the impact of action plans.
This document provides a summary of evidence from various studies and research that show a correlation between employee engagement and organizational performance. Some key findings include:
1) Research shows organizations with high employee engagement levels outperform those with low engagement in terms of total shareholder returns, annual net income, and productivity.
2) Studies from various companies found stores and business units with higher engagement delivered better financial results, including more sales revenue, higher customer satisfaction, and lower costs.
3) Data from over 23,000 business units showed those in the top 25% for engagement averaged 18% higher productivity than those in the bottom 25%. Additionally, engaged employees took fewer sick days.
Gallup reviewed data from 263 research studies across 192 organizations to determine the organizational outcomes of employee engagement. The results showed that having engaged employees consistently results in strong business benefit in all 9 indicators studied: customer loyalty/engagement, profitability, productivity, turnover, safety incidents, shrinkage, absenteeism, patient safety incidents, and quality (defects).
This document summarizes the key findings from a report on measuring the business impacts of workplace flexibility. It discusses how 29 major companies conducted research on flexibility through various methods:
1. Embedding questions about flexibility availability and importance in annual employee surveys, allowing comparisons between flexible/non-flexible employees.
2. Conducting specialized work-life, diversity or rewards surveys with deeper flexibility questions and analysis of correlations with productivity, stress and performance.
3. Flexibility-focused evaluation surveys examining both formal and informal flexibility across careers/jobs, utilization patterns, and barriers/enablers, with insights into manager/coworker roles.
The research demonstrated flexibility's positive impacts on talent retention, human capital
The Employee Experience: From Engagement to EnergyGlintInc
This document discusses how organizations can create an engaging employee experience to drive business performance. It highlights trends like the changing demographics in the workforce, the impact of technology, and how employees are feeling overwhelmed. Organizations are urged to focus on employee well-being, engagement, and development to create an irresistible workplace where people have energy and passion for their work. Factors like meaningful work, flexible work environments, learning and growth opportunities, transparency and trust in leadership are identified as important for employee vitality and performance. The use of feedback systems and a focus on culture, inclusion and purpose are presented as ways for organizations to build sustainable engagement.
The document provides an operational plan for SWATCH Beverage Company. It outlines the company's mission to be a leading global non-alcoholic beverage producer employing over 3,000 people worldwide. The plan discusses the company's vision, values, organizational structure, and human resources strategy. It emphasizes a decentralized structure with regional autonomy balanced with centralized oversight. The plan also stresses quality, productivity and profitability through employee commitment and efficient planning processes.
Many large companies are moving away from annual performance reviews that rank employees and instead focusing on more frequent, informal conversations about performance and development. Research shows this approach improves employee engagement and conversation quality. It works best when companies provide frameworks for regular check-ins, ensure conversations focus on the future, and support the transition through training and messaging. Going forward, some companies are exploring building a culture where employees regularly ask for feedback rather than just receiving it.
Impact of Employee Engagement on Performance (Harvard Business Review)Pinky Gonzales
Employee engagement has become a top business priority for senior executives. Yet while most executives see a clear need to improve employee engagement, many have yet to develop tangible ways to measure and tackle this goal. However, a growing group of best-in-class companies says they are gaining competitive advantage through establishing metrics and practices to effectively quantify and improve the impact of their engagement initiatives on overall business performance.
The HR Managers Guide to Employee EngagementSage HRMS
How can your company increase employee engagement and retain top performers? In this guide, we will examine some current statistics about employee engagement, show how employee engagement affects companies’ financial performance, and provide tips to effectively increase employee engagement at your company.
This research report discusses how focusing solely on business process efficiency can actually slow organizations down and limit growth. To achieve strategic speed, processes need to be both efficient and proficient by integrating factors that build clarity, unity, and agility among employees. The report outlines a process maturity model and explains how organizations evolve from focusing on individual job roles to optimizing cross-functional processes to integrating people factors. It provides examples of companies that advanced to higher stages of maturity and identifies five principles for designing proficient processes that foster skills development, knowledge sharing, and momentum around goals.
2013 Engagement and Retention in 2013 by AberdeenElizabeth Lupfer
This document summarizes the key findings from Aberdeen's 2013 research report on Human Capital Management trends. It finds that the top pressures on HCM are operating more efficiently, organic growth, and skills scarcity. Best-in-Class organizations align talent strategies with business strategies, foster innovation, and integrate HCM and business data. They achieve greater improvements in metrics like customer retention. Workforce planning is a priority but most organizations are still immature in their efforts. Success requires standardizing processes, combining HCM and business data, and investing in technology.
You know your employees are the lifeblood of your company but if not properly motivated, they can end up sucking the life out of your company. Unhappy employees cost companies over half a billion dollars in lost productivity.
What if there were a formula for gauging your employees’ attitudes and a methodology for creating an energetic workplace atmosphere? While we can’t promise an overnight solution, we can give you facts and actionable tips based on national and global research to get the process in motion. All it takes from you is the desire to make the change and the commitment to transform the culture of your organization from blah to hell ya!
Change is best implemented from the top with executive support so every employee on your payroll understands the importance of the initiative. Give your employees a reason to care.
This document discusses the importance of employee engagement for organizational performance. Some key points:
- Only 13% of global employees are engaged at work according to Gallup, while 31.4% are just contributing or disengaged.
- Companies with highly engaged employees outperform peers in customer ratings, profitability, and productivity by 10-22% according to several studies.
- HR can improve engagement through empowering employees to contribute ideas, using analytics to customize programs, and offering competitive financial and non-financial rewards like recognition.
This document discusses employee engagement and provides information on defining engagement, measuring engagement, and strategies for improving engagement. Some key points:
- Employee engagement refers to an employee's emotional commitment and positive attachment to their organization. Highly engaged employees are enthusiastic about their work and further the interests of the organization.
- Common models for measuring engagement include the Gallup Q12 survey, which measures 12 factors like clear expectations, resources, development opportunities, and praise. Other models look at engagement drivers like career development, leadership, rewards, and work-life balance.
- Managers play a critical role in driving engagement through coaching, communicating goals, team development initiatives, and believing in employees' abilities. Regular communication, feedback
This document discusses how companies can create a culture of innovation. It argues that innovation is critical for business success and survival in today's environment. It emphasizes that innovation depends on investing in employees and fostering a culture that encourages creative thinking. The document provides several strategies for developing an innovative culture, including having leadership commit to innovation as a top goal, recognizing employees' innovative contributions, promoting collaboration over individual achievements, and embracing diversity in work groups. It also stresses the importance of consulting to help companies change attitudes and think in new ways to drive innovation.
This document discusses how effective communication can engage employees and impact their willingness to stay, perform, influence, and recommend their employer. It begins by noting statistics showing high percentages of disengaged or dissatisfied employees. The document then outlines strategies for communication that build understanding and engagement among employees. It provides a framework for communicating information to meet employees' key needs. Finally, it analyzes case studies of how different organizations improved engagement and outcomes through strengthened internal communication.
Leadership Development: Strategies for Employee EngagementAnne Yurasek
This document discusses strategies for increasing staff engagement and commitment. It notes that many workers feel overworked and underappreciated due to scarce resources. Low engagement can lead to dissatisfaction, attrition, and inconsistency. The document recommends developing leaders through coaching, mentoring, job assignments, and classroom training. It provides five strategies for engagement and commitment: linking annual goals to the mission/strategic plan, designing a leadership program, exposing staff to new knowledge, charting a clear progress path for staff and organization, and re-engaging disengaged staff. The closing thought emphasizes that leadership should create environments where individuals can fulfill their basic needs of survival, relationships, growth, and contribution.
This document summarizes a study on what drives employee engagement. The study found that the three key drivers of engagement are: the relationship with one's immediate supervisor, belief in senior leadership, and pride in the company. While many factors can influence engagement, developing caring managers who build strong relationships and foster positive work environments is important for improving engagement. Only 29% of employees surveyed were fully engaged, so organizations should focus on strategies to move more employees to higher levels of engagement for increased commitment, motivation and business outcomes.
This document discusses how to achieve corporate objectives through employee engagement. It outlines John Doe's presentation for the New Standard Corporation on implementing a comprehensive employee recognition program. The presentation covers key topics like understanding employee concerns, developing an engagement strategy, implementing a points-based recognition portal called Total Vision, and anticipated 3-year results including increased employee engagement, customer satisfaction, and profits.
Once Is Not Enough - Infusing Continuous Rewards Into Your Compensation Str...Bhupesh Chaurasia
Compensation should not be something that just happens once a year. Annual compensation methods are not bad, they are just not enough. Shifting to more frequent rewards tied to objective achievements can help drive positive employee behavior and engagement due to shorter line-of-sight. In this paper, we will discuss the key considerations for introducing more frequent rewards into your compensation strategy.
Building an Action Plan From the Federal Employee Viewpoint Survey: Steps to ...AchieveGlobal
AchieveGlobal proposes a five-step process that every agency can take to make improvements in workplace environments and productivity, and, at the same time, launch solutions that support long-term culture change initiatives.
This document summarizes a presentation on conducting employee surveys and taking action on the results. It discusses the benefits of surveys for getting employee feedback, the importance of creating action plans to address issues raised, and how to develop effective action plans. It emphasizes that only 35% of employees believe their survey will result in real change and that organizations must act on survey results to improve engagement and retain talent. The presentation provides tools and best practices for analyzing survey data, developing action plans, communicating changes to employees, and measuring the impact of action plans.
This document provides a summary of evidence from various studies and research that show a correlation between employee engagement and organizational performance. Some key findings include:
1) Research shows organizations with high employee engagement levels outperform those with low engagement in terms of total shareholder returns, annual net income, and productivity.
2) Studies from various companies found stores and business units with higher engagement delivered better financial results, including more sales revenue, higher customer satisfaction, and lower costs.
3) Data from over 23,000 business units showed those in the top 25% for engagement averaged 18% higher productivity than those in the bottom 25%. Additionally, engaged employees took fewer sick days.
Gallup reviewed data from 263 research studies across 192 organizations to determine the organizational outcomes of employee engagement. The results showed that having engaged employees consistently results in strong business benefit in all 9 indicators studied: customer loyalty/engagement, profitability, productivity, turnover, safety incidents, shrinkage, absenteeism, patient safety incidents, and quality (defects).
This document summarizes the key findings from a report on measuring the business impacts of workplace flexibility. It discusses how 29 major companies conducted research on flexibility through various methods:
1. Embedding questions about flexibility availability and importance in annual employee surveys, allowing comparisons between flexible/non-flexible employees.
2. Conducting specialized work-life, diversity or rewards surveys with deeper flexibility questions and analysis of correlations with productivity, stress and performance.
3. Flexibility-focused evaluation surveys examining both formal and informal flexibility across careers/jobs, utilization patterns, and barriers/enablers, with insights into manager/coworker roles.
The research demonstrated flexibility's positive impacts on talent retention, human capital
The Employee Experience: From Engagement to EnergyGlintInc
This document discusses how organizations can create an engaging employee experience to drive business performance. It highlights trends like the changing demographics in the workforce, the impact of technology, and how employees are feeling overwhelmed. Organizations are urged to focus on employee well-being, engagement, and development to create an irresistible workplace where people have energy and passion for their work. Factors like meaningful work, flexible work environments, learning and growth opportunities, transparency and trust in leadership are identified as important for employee vitality and performance. The use of feedback systems and a focus on culture, inclusion and purpose are presented as ways for organizations to build sustainable engagement.
The document provides an operational plan for SWATCH Beverage Company. It outlines the company's mission to be a leading global non-alcoholic beverage producer employing over 3,000 people worldwide. The plan discusses the company's vision, values, organizational structure, and human resources strategy. It emphasizes a decentralized structure with regional autonomy balanced with centralized oversight. The plan also stresses quality, productivity and profitability through employee commitment and efficient planning processes.
Many large companies are moving away from annual performance reviews that rank employees and instead focusing on more frequent, informal conversations about performance and development. Research shows this approach improves employee engagement and conversation quality. It works best when companies provide frameworks for regular check-ins, ensure conversations focus on the future, and support the transition through training and messaging. Going forward, some companies are exploring building a culture where employees regularly ask for feedback rather than just receiving it.
Impact of Employee Engagement on Performance (Harvard Business Review)Pinky Gonzales
Employee engagement has become a top business priority for senior executives. Yet while most executives see a clear need to improve employee engagement, many have yet to develop tangible ways to measure and tackle this goal. However, a growing group of best-in-class companies says they are gaining competitive advantage through establishing metrics and practices to effectively quantify and improve the impact of their engagement initiatives on overall business performance.
The HR Managers Guide to Employee EngagementSage HRMS
How can your company increase employee engagement and retain top performers? In this guide, we will examine some current statistics about employee engagement, show how employee engagement affects companies’ financial performance, and provide tips to effectively increase employee engagement at your company.
This research report discusses how focusing solely on business process efficiency can actually slow organizations down and limit growth. To achieve strategic speed, processes need to be both efficient and proficient by integrating factors that build clarity, unity, and agility among employees. The report outlines a process maturity model and explains how organizations evolve from focusing on individual job roles to optimizing cross-functional processes to integrating people factors. It provides examples of companies that advanced to higher stages of maturity and identifies five principles for designing proficient processes that foster skills development, knowledge sharing, and momentum around goals.
2013 Engagement and Retention in 2013 by AberdeenElizabeth Lupfer
This document summarizes the key findings from Aberdeen's 2013 research report on Human Capital Management trends. It finds that the top pressures on HCM are operating more efficiently, organic growth, and skills scarcity. Best-in-Class organizations align talent strategies with business strategies, foster innovation, and integrate HCM and business data. They achieve greater improvements in metrics like customer retention. Workforce planning is a priority but most organizations are still immature in their efforts. Success requires standardizing processes, combining HCM and business data, and investing in technology.
You know your employees are the lifeblood of your company but if not properly motivated, they can end up sucking the life out of your company. Unhappy employees cost companies over half a billion dollars in lost productivity.
What if there were a formula for gauging your employees’ attitudes and a methodology for creating an energetic workplace atmosphere? While we can’t promise an overnight solution, we can give you facts and actionable tips based on national and global research to get the process in motion. All it takes from you is the desire to make the change and the commitment to transform the culture of your organization from blah to hell ya!
Change is best implemented from the top with executive support so every employee on your payroll understands the importance of the initiative. Give your employees a reason to care.
This document discusses the importance of employee engagement for organizational performance. Some key points:
- Only 13% of global employees are engaged at work according to Gallup, while 31.4% are just contributing or disengaged.
- Companies with highly engaged employees outperform peers in customer ratings, profitability, and productivity by 10-22% according to several studies.
- HR can improve engagement through empowering employees to contribute ideas, using analytics to customize programs, and offering competitive financial and non-financial rewards like recognition.
This document discusses employee engagement and provides information on defining engagement, measuring engagement, and strategies for improving engagement. Some key points:
- Employee engagement refers to an employee's emotional commitment and positive attachment to their organization. Highly engaged employees are enthusiastic about their work and further the interests of the organization.
- Common models for measuring engagement include the Gallup Q12 survey, which measures 12 factors like clear expectations, resources, development opportunities, and praise. Other models look at engagement drivers like career development, leadership, rewards, and work-life balance.
- Managers play a critical role in driving engagement through coaching, communicating goals, team development initiatives, and believing in employees' abilities. Regular communication, feedback
This document discusses how companies can create a culture of innovation. It argues that innovation is critical for business success and survival in today's environment. It emphasizes that innovation depends on investing in employees and fostering a culture that encourages creative thinking. The document provides several strategies for developing an innovative culture, including having leadership commit to innovation as a top goal, recognizing employees' innovative contributions, promoting collaboration over individual achievements, and embracing diversity in work groups. It also stresses the importance of consulting to help companies change attitudes and think in new ways to drive innovation.
Is your organization aligned to a common direction?
For more white papers and webinars, go to http://www.sldesignlounge.com
Or visit us at http://www.sld.com
This document discusses high performance work practices (HPWPs) that can improve organizational performance. It describes three distinct "bundles" of management practices: 1) high employee involvement, which encourages empowerment rather than top-down control; 2) suitable human resource practices for recruiting, selecting, and retaining key personnel; and 3) continuous improvement practices like quality circles. Implementing these bundles of practices can increase employee motivation, commitment, and productivity, leading to greater effectiveness and efficiency for the overall organization.
Performance management is undergoing a revolution. Businesses around the world are adopting more flexible systems for appraising their employees.
This new trend has likely left you a bit unsettled: "Should I follow this trend?" "If so, what approach is right for my company?" "How do I align my pay strategies with a less structured performance appraisal process?" "What are the performance metrics I should be managing?"
In VisionLink's report, Pay and the Demise of Performance Management, we answer those questions...and many more. You will also learn about compensation issues that are impacted by a more fluid performance appraisal system and what adjustments you should make to your pay strategy as a result.
Eight Recommendations to Improve Employee Engagement by Hay GroupElizabeth Lupfer
This document discusses recommendations for improving employee engagement through reward strategies and practices. It recommends: 1) Making a business case for engaging employees by linking engagement to business outcomes like revenue growth and performance; 2) Measuring engagement through surveys and taking action on results; 3) Making managers accountable for engagement levels by incorporating engagement into day-to-day operations and performance criteria. The overall goal is to increase organizational commitment, discretionary effort, and business performance through engaged employees.
Unlocking Productivity and Satisfaction_ 12 Employee Engagement Examples that...CIOWomenMagazine
Explore various employee engagement examples: 1. Open Communication Channels, 2. Recognition and Rewards Programs, 3. Flexible Work Arrangements, 4. Professional Development Opportunities, etc.
Chapters(1)A STUDY ON EMPLOYEE ENGAGEMENT IN FCI OEN CONNECTORS, MULAMTHURUTH...JINSE PARACKAL
This document discusses employee engagement and provides context around key concepts. Employee engagement refers to an employee's commitment and involvement in their organization and its values. Engaged employees are aware of the business context and work with colleagues to improve performance for the benefit of the organization. The document reviews literature around elements that contribute to engagement, such as meaningful work, clear direction, accountability, and interpersonal trust and cooperation. It also discusses tools for measuring engagement and how organizations can utilize engagement data for needs analysis, evaluation of interventions, climate surveys, and feedback to leaders and departments.
This document discusses employee engagement and provides strategies to increase engagement. It defines engaged employees as those who feel satisfaction, take pride, enjoy their work, understand how their role contributes to organizational goals, and are fully committed. It then outlines six strategies to foster engagement: 1) enriching job roles, 2) internal recruiting, 3) selecting candidates willing to go above expectations, 4) providing training, 5) offering competitive pay tied to goals, and 6) including employees in goal-setting and providing feedback. The conclusion states that engagement strategies should be tailored to each organization's objectives and can increase mission achievement, strategy execution, and business results through HR practices.
The Keys to Corporate Responsibility Employee EngagementSustainable Brands
PwC recently found that employees who participate in its CR programs have a 5% higher retention rate, with a value of $165 million to the company. In this report, PwC shows how it uses a common corporate tool, the Plan-Do-Check-Adjust (PDCA) Cycle to engage employees, and the Employee Engagement Index (EEI) to measure engagement.
Organizations seek to maximize the productivity and profitability of their staff !
Individuals seek satisfaction from their work !
If both can be achieved concurrently , there is a true Win-Win !
The impact of an ‘engaged’ workforce over an ‘unengaged’ one is dramatic
As part of Mercer's commitment to providing clients with research-based solutions, Mercer’s employee research group conducts a series of national studies around the globe, entitled What’s Working™.
These studies allow us to analyze national trends regarding employee perceptions and to identify the key drivers of employee engagement – by country and on a global basis.
Mercer: What's Working Research on Employee EngagementElizabeth Lupfer
As part of Mercer's commitment to providing clients with research-based solutions, Mercer’s employee research group conducts a series of national studies around the globe, entitled What’s Working™.
These studies allow us to analyze national trends regarding employee perceptions and to identify the key drivers of employee engagement – by country and on a global basis.
The document discusses the importance of employee engagement for organizations in today's changing business environment. Some key points:
1) Employee engagement is critical for business success and outperforming competitors. Highly engaged employees are more productive, innovative, and committed.
2) Engagement has declined, with only 15% of employees worldwide being engaged and actively committed to their work and company. Disengaged employees are costly due to lower productivity and performance.
3) Managers must understand what motivates employees and leverage leadership to drive engagement. This involves clearly communicating goals, empowering employees, and focusing on employee development, growth and performance.
This document appears to be a student project report on employee engagement in strategic decision making. It includes sections like the executive summary, introduction, objectives, literature review, research methodology, analysis and findings. The introduction defines engagement as a two-way relationship between employees and employers where engaged employees understand the work and help the organization succeed. It also discusses how management behavior plays a key role in developing engagement. The next section looks at how the definition of engagement has evolved from focusing on tools to a heightened emotional connection between employees and their work. Several companies then define engagement in different ways.
The document introduces the concept of integrated performance management (IPM), which aims to address financial, social, and environmental aspects of business performance equally. IPM follows a plan-do-check-act management cycle to develop strategy, implement key performance indicators, monitor progress, and use results to improve decisions. Companies are moving to IPM to comply with regulations, manage risks, meet investor demands, and attract employees. The document analyzes IPM practices at 16 major companies and defines key concepts like business value, materiality, and methodology.
This document discusses six key work practices that can enhance employee motivation and lead to better performance when implemented together:
1. Career development and opportunities for advancement - Organizations should provide career development opportunities for all staff through consistent policies over time.
2. Training opportunities - Providing training linked to business needs generates commitment and a more efficient organization.
3. Job influence and challenge - Giving staff influence over their jobs and designing challenging jobs improves motivation and commitment.
4. Involvement and communication - Involving staff in decisions and communicating effectively makes them feel valued and improves understanding.
5. Performance management and appraisal - Focusing on performance improvement as well as reviews and linking these to development
This document discusses six key work practices that can enhance employee motivation and lead to better performance when implemented together:
1. Career development and opportunities for advancement - Organizations should provide career development opportunities for all staff through consistent policies over time.
2. Training opportunities - Providing training linked to business needs generates commitment and a more efficient organization.
3. Job influence and challenge - Giving staff influence over their jobs and designing challenging jobs improves motivation and commitment.
4. Involvement and communication - Involving staff in decisions and communicating effectively makes them feel valued and improves understanding.
5. Performance management and appraisal - Focusing on performance improvement as well as reviews and linking these to development
This document discusses six key work practices that can enhance workforce motivation and performance in public organizations: 1) career development and opportunities for advancement, 2) training opportunities, 3) job influence and challenge, 4) involvement and communication, 5) performance management and dealing with underperformance, and 6) performance-related pay. It emphasizes that these practices are most effective when applied together, and stresses the critical role of leadership in underpinning a high-performance workforce.
Similar to Embracing Open–Book Management to Fuel Employee Engagement and Corporate Sustainability (20)
Powering Your Bottom Line Through Employee EngagementKip Michael Kelly
The greatest concerns of most CEOs are operational excellence, innovation, risk, the regulatory environment, and competing globally. Underpinning those areas is their primary concern—human capital. The “people thread” is what prepares an organization to compete and win. The greatest asset that organizations have is the power of their employees. Employee engagement—the emotional commitment of employees—is a tremendous competitive advantage that impacts the bottom line when strategically managed.
The majority of organizations have an opportunity to further leverage employee engagement as a business driver. A recent Gallup poll found that more than 70 percent of American workers are either actively or passively disengaged from their work. HR, talent management professionals, and business leaders need to assess (or re-assess) how widespread and entrenched employee disengagement is in their organizations and partner together to improve it.
This white paper:
- Discusses the costs of employee disengagement in organizations.
- Links employee engagement to an organization’s bottom line and offers reasons why employee engagement should be a strategic business priority.
- Offers steps that HR and talent managers can take to improve employee engagement throughout their organizations.
- Provides examples of what organizations are doing to boost employee engagement.
In today’s economic environment, identifying and attracting high-potential employees can give employers an edge on their competition and set up their organizations for future success. This white paper:
Provides background on high-potential talent.
Offers steps HR and talent management professionals can take to establish an effective high-potential talent identification program.
Identifies the competencies leading organizations are seeking in high-potential talent.
Discusses other factors HR and talent management professionals should consider when identifying high-potential talent.
An effective learning environment balances several key elements. Here’s how we’re accomplishing these in an online environment:
World-class faculty combining relevant, deep expertise with immediate application.
Active engagement between participants to leverage their experiences.
Experiential learning to put new frameworks into action and practice working in teams.
The latest volume of ideas@work explores critical issues and best practices in talent management.
Two of our papers focus on today’s volatile and constantly changing business environment. Developing Leaders in a VUCA Environment provides talent managers with ideas, guidance, and examples on how to address the shift needed in leadership development to adapt to the new normal, while Building a Resilient Organizational Culture focuses on how to cultivate and nurture a culture of resilience at all levels of the organization.
This volume also features a chapter from what’s been called the “talent management bible” - Marc Effron’s and Miriam Ort’s “One Page Talent Management”. This practical, science based guide to accelerating talent growth has become a best seller in talent management circles, and the chapter we’ve included outlines the barriers to building talent and the philosophy for successful talent development based on simplicity, accountability, and transparency.
The other two white papers included in this volume examine new trends in talent development. Got Game? The Use of Gaming in Learning and Development takes a serious look at how gaming technology can be used to develop organizational talent. The Big Data Talent Gap explores the talent implications of the big data revolution.
This document discusses building resilience in organizational cultures. It begins by noting that only 35% of employees feel engaged according to a 2012 study, and resilience has become a priority for organizations. The document then explores why resilience is important for organizations, defines resilience, and discusses how to develop resilient cultures. It provides examples of companies that have implemented resilience initiatives with benefits like increased productivity and engagement. Finally, it offers steps for HR professionals to introduce resilience, such as obtaining leadership support, building secure work communities, empowering employees, and having leaders lead by example.
Wired to Learn: How New Technologies Are Changing L&D DeliveryKip Michael Kelly
This document discusses how new technologies are changing learning and development delivery. It notes that workforces are becoming more global and multigenerational. Emerging technologies like mobility, telecommuting, social media, and on-demand access are impacting the workplace and e-learning environment. Learning is shifting towards blended, mobile, social, and flipped models. Organizations must consider how to introduce new technologies while maintaining oversight, security, and engagement.
The UNC Leadership Survey 2012: Women in Business explores how companies attract, develop, and recruit women. Survey respondents included talent management professionals from all over the world.
Passing the Torch: 5 Steps for Turning the Baby Boomer Brain Drain into a Bra...Kip Michael Kelly
As aging baby boomers reach retirement age over the next two decades, many organizations face a potential mass exodus of their senior leaders. While the economic downturn may have delayed retirement for many baby boomers, these valued employees will retire eventually, taking with them a lifetime of knowledge and skills that are difficult, if not impossible, to replace. This paper discusses the five steps you should take now to avoid the baby boomer brain drain and create a brain trust.
Leadership Agility: Using Improv to Build Critical SkillsKip Michael Kelly
This white paper: Defines what improv is (and isn’t) Outlines the rules of improv and discusses how these rules apply to your organization Examines how improv can be used to develop specific skills and behaviors and build agile business leaders Offers examples of how organizations are using improv to effectively develop talent Provides practical ways you can introduce improv in your organization
Wired to Learn: How New Technologies Are Changing L&D DeliveryKip Michael Kelly
This white paper: Explores the growth of electronically-delivered L&D. Reviews the motivators that are fueling that growth. Reviews and defines some of the terminology emerging in the field, including computer-based collaborative learning, mobile learning, global learning, and the use of social media in learning. Introduces technical trends in the e-learning environment that HR and talent managers should monitor for use in their organizations. Offers steps L&D professionals can take to introduce these emerging technologies into their organizations. Provides several examples of how HR and talent management teams have applied these technologies in their organizations.
The Recruiting Revolution: How Technology is Transforming Talent AcquisitionKip Michael Kelly
We are living through an exciting era in technology development—the emergence of interactive, social media and virtual technologies whose business applications are not yet fully realized. While marketing professionals have been quick to embrace the potential of these technologies for product placement, branding and sales, HR and talent management professionals have approached them with a little more caution as they explore how interactive, social media and virtual world technologies can be effectively applied to attract talent to their organizations. This white paper: Identifies some of the major players in social media and describes their main features;Examines the pros and cons of using social media, simulations and virtual world technologies to expand talent pools and to identify good job candidates;Explores how leading organizations are using these technologies in their HR practices, and;Provides HR and talent management professionals with information they can use to help them incorporate social media and virtual technologies into their organizations’ hiring practices.
Ready, Aim, Coach: How HR Can (and Should) Coach Managers on Problem Employee...Kip Michael Kelly
Problem employees are the bane of everyone’s existence in an organization. They cause productivity to plummet and damage morale. Because few people enjoy conflict, managers often go to extremes to avoid addressing the problem behavior. It seems inevitable that it winds up in the HR department. Unfortunately, by the time it does, the damage has already been done and the clean-up can take months. This white paper will show HR and talent managers how to use coaching skills to help managers handle problem employee behavior and reduce the workplace costs associated with problem employees.
Beyond Smiley Sheets: Measuring the ROI of Learning and DevelopmentKip Michael Kelly
The stock prices of companies rise more when employers invest more in employee training. Yet, learning and development professionals often struggle to obtain program funding because they lack metrics to confirm the programs’ impact. This UNC Executive Development white paper shows how HR and talent management professionals can demonstrate the bottom-line impact of L&D projects to senior executives. Specifically, it:• Reviews how to evaluate L&D programs on four key levels• Discusses the challenges in assessing value for new and existing L&D development initiatives• Offers suggestions for ensuring L&D evaluations reflect what executive leadership expects• Provides steps to consider when calculating the ROI of L&D development programs• Shares examples of companies that have effectively demonstrated the value of their L&D programsL&D programs make a bottom-line difference. This white paper helps HR and talent professionals show just how valuable that bottom-line difference is.
Not surprisingly, participation in and management of virtual teams comes with its own unique challenges and opportunities. This white paper will explore virtual teams, their benefits and challenges to organizations, and will outline the three key steps that HR and talent management professionals can follow to ensure that virtual team members and leaders in their organizations have the skills, competencies and tools needed to succeed. These important steps are:1. Participate in the selection process of virtual team members and leaders.2. Ensure for the appropriate selection, training and use of virtual team technologies.3. Provide training for virtual team members.
The business world has become volatile, uncertain, complex and ambiguous (VUCA). It is the "new normal."For organizations to succeed in this VUCA environment, HR and talent management professionals must change the focus and methods of leadership development. This UNC Executive Development white paper is designed to support HR and talent management professionals in addressing that shift. Specifically, it:• Discusses the history of VUCA and how it applies to business strategy and development.• Explores how VUCA is relevant to leadership development.• Discusses how vision, understanding, clarity, and agility (VUCA Prime) provide a path forward in this environment.• Offers suggestions on what HR and talent managers must do to change their leadership development approach.Download this white paper today to see how your organization can adapt and thrive in the new normal.
This white paper:Examines the positive characteristics Millennials bring to an organization.Explores what this generation feels is important in a job and what they expect from their employers.Offers HR and talent development professionals some practical tips on how to keep this generation engaged.Provides examples of what leading-edge organizations are doing to leverage this generation’s strengths and to integrate them into a multi-generational workforce.
As the companies examined in these pages will demonstrate, developing and executing an organization’s collective ambition requires involvement at all levels. HR and talent management professionals play a powerful role every step of the way, from helping to shape the collective ambition to executing it. An organization’s collective ambition can only be successful if there are the right people, in the right places with the right knowledge, skills and abilities. Simply put, it takes people to make the glue and to facilitate the grease.This white paper: Discusses the seven elements of collective ambition and why they matter.Explains why one of these elements may matter more than the others. Shows how top organizations collaborate to bring these elements together, enabling employees at all levels (and senior leaders in particular) to work together to provide the glue and the grease to get them where they want to go.Profiles several companies who have done an outstanding job of integrating these pieces into a powerful whole.Outlines the HR practices required at every level to ensure success.
Making the Case for Learning and Development: 5 Steps for SuccessKip Michael Kelly
This white paper draws lessons from our work with a range of organizations. It outlines steps you and other learning and development leaders can take to show your CEO and CFO the top and bottom-line value and the ROI of learning and development initiatives. These steps can change your own and your senior management’s perception of learning and development programs and of the value these programs provide to the organization:1. Know your organization’s strategic priorities.2. Understand how the learning and development function can contribute to those priorities.3. Determine what learning and development programs will support the organization’s strategic direction. 4. Build it with metrics.5. Pitch it like you’re the CFO.
Do you believe that your organization is developing the talent it needs to reach business objectives and meet future challenges? If not, you are not alone. This white paper will show you how successful succession plans are more than filling out forms. They are real, living programs that combine learning and development opportunities and experiential learning to prepare leaders at all levels for tomorrow’s business challenges.If you, as a learning and development professional, don’t have succession planning on your radar, you should.
Unlocking the Potential of On-Demand Learning in the WorkplaceKip Michael Kelly
Today‘s E-learning takes what worked from earlier versions of distance learning (such as video conferencing) and combines it with new Web technologies, to provide richer, more dynamic learning experiences than ever before.This white paper will discuss the evolution of online, on-demand learning and what to look for when designing or purchasing E-learning programs for your organization. Through case examples, it will also provide training and development professionals with ideas about how to apply on-demand learning in their workplaces to meet strategic objectives and succeed in today‘s fast-paced global marketplace.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Structural Design Process: Step-by-Step Guide for BuildingsChandresh Chudasama
The structural design process is explained: Follow our step-by-step guide to understand building design intricacies and ensure structural integrity. Learn how to build wonderful buildings with the help of our detailed information. Learn how to create structures with durability and reliability and also gain insights on ways of managing structures.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
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3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
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Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.