My presentation for the first Mobile Health @Stanford. Thanks to BJ Fogg for the invite.
Without a doubt the best mobile health/behavior change event I've attended this year.
Health folks, put this on your calendar for next year.
How game design and data visualization can help in systems design: understanding and making changes in complex systems. Examples look at food access / deserts, podcasts, COVID, the US labor system, and the tech industry. Adapted from a talk for a systems design course.
Views my own and not of employer or other organization.
Creative commons image credits:
- Cook-Anderson, Gretchen. “Snapshots from Space Cultivate Fans among Midwest Farmers.” NASA, NASA, 16 Sept. 2009, https://www.nasa.gov/topics/earth/features/farmer_imagery.html.
- "Cooking" by omefrans is licensed under CC BY-NC 2.0: https://wordpress.org/openverse/image/e32f7eed-66a4-4b06-82c3-2c313f28fd9f
- "Construction worker for the Panama Canal expansion project" by World Bank Photo Collection is licensed under CC BY-NC-ND 2.0: https://wordpress.org/openverse/image/0cdd65a3-500c-4fae-9a69-242ea29b261c/
- “Screenshots.” OpenTTD, OpenTTD, https://www.openttd.org/screenshots.
My presentation for the first Mobile Health @Stanford. Thanks to BJ Fogg for the invite.
Without a doubt the best mobile health/behavior change event I've attended this year.
Health folks, put this on your calendar for next year.
How game design and data visualization can help in systems design: understanding and making changes in complex systems. Examples look at food access / deserts, podcasts, COVID, the US labor system, and the tech industry. Adapted from a talk for a systems design course.
Views my own and not of employer or other organization.
Creative commons image credits:
- Cook-Anderson, Gretchen. “Snapshots from Space Cultivate Fans among Midwest Farmers.” NASA, NASA, 16 Sept. 2009, https://www.nasa.gov/topics/earth/features/farmer_imagery.html.
- "Cooking" by omefrans is licensed under CC BY-NC 2.0: https://wordpress.org/openverse/image/e32f7eed-66a4-4b06-82c3-2c313f28fd9f
- "Construction worker for the Panama Canal expansion project" by World Bank Photo Collection is licensed under CC BY-NC-ND 2.0: https://wordpress.org/openverse/image/0cdd65a3-500c-4fae-9a69-242ea29b261c/
- “Screenshots.” OpenTTD, OpenTTD, https://www.openttd.org/screenshots.
BA and Beyond 19 Sponsor spotlight - Namahn - Beating complexity with complexityBA and Beyond
It’s a complex world full of complex problems- organisational change, the income inequality gap and digital transformation just to name a few.
The conventional way of combatting complexity to solve problems no longer works.
The great minds of Systemic Design have come together to create a unique and innovative toolkit designed to embrace complexity and change the way that we design solutions.
The first of its kind, the toolkit is based on academic research and human-centred design expertise. It is also the first to be endorsed by the Systemic Design Association and is truly changing the way that solutions are designed.
We invite you to come and discover how the Systemic Design Toolkit is driving a democratisation and transformation of the solutions design process for all stakeholders involved.
PatternDynamics Operating System Workbook v3.5.2Tim Winton
A bottom-up approach to creating more open, adaptive, innovative self-organising groups. This Operating System is an alternative to, and compliment for, other progressive organisational practices like Holocracy, Lean, and Agile. Its focus is on helping individuals learn practices and skills that promote emergent solutions and better collaborative decision making.
Harnessing Collective Intelligence: Shifting Power To The EdgeMike Gotta
Socially-oriented systems create inter-connections across groups and communities that enable workers to leverage the collective intelligence of an organization. Sense-making tools and decision-making systems are more critical than ever before but need to be re-invented for a net-centric environment.
The Social Side of Behavioural EconomicsDavid Perrott
Understanding how deeply hardwired our brains are to be social gives us a better understand of how we make judgments and decisions, creating the right foundation for new forms of communication and design.
Chris Soderquist presentation at the 2016 Science of HOPE
Description:
This session will introduce participants to a powerful approach to orchestrating useful learning across difficult boundaries using system dynamics. Through real world examples and interactive exercises, participants will learn how system dynamics can help them gain far more useful leverage when addressing complex, adaptive challenges. Participants will also see how this approach was used in a project funded by the Foundation for Healthy Generations to guide strategic decisions in Washington (and other states) for building community capacity and resilience.
BA and Beyond 19 Sponsor spotlight - Namahn - Beating complexity with complexityBA and Beyond
It’s a complex world full of complex problems- organisational change, the income inequality gap and digital transformation just to name a few.
The conventional way of combatting complexity to solve problems no longer works.
The great minds of Systemic Design have come together to create a unique and innovative toolkit designed to embrace complexity and change the way that we design solutions.
The first of its kind, the toolkit is based on academic research and human-centred design expertise. It is also the first to be endorsed by the Systemic Design Association and is truly changing the way that solutions are designed.
We invite you to come and discover how the Systemic Design Toolkit is driving a democratisation and transformation of the solutions design process for all stakeholders involved.
PatternDynamics Operating System Workbook v3.5.2Tim Winton
A bottom-up approach to creating more open, adaptive, innovative self-organising groups. This Operating System is an alternative to, and compliment for, other progressive organisational practices like Holocracy, Lean, and Agile. Its focus is on helping individuals learn practices and skills that promote emergent solutions and better collaborative decision making.
Harnessing Collective Intelligence: Shifting Power To The EdgeMike Gotta
Socially-oriented systems create inter-connections across groups and communities that enable workers to leverage the collective intelligence of an organization. Sense-making tools and decision-making systems are more critical than ever before but need to be re-invented for a net-centric environment.
The Social Side of Behavioural EconomicsDavid Perrott
Understanding how deeply hardwired our brains are to be social gives us a better understand of how we make judgments and decisions, creating the right foundation for new forms of communication and design.
Chris Soderquist presentation at the 2016 Science of HOPE
Description:
This session will introduce participants to a powerful approach to orchestrating useful learning across difficult boundaries using system dynamics. Through real world examples and interactive exercises, participants will learn how system dynamics can help them gain far more useful leverage when addressing complex, adaptive challenges. Participants will also see how this approach was used in a project funded by the Foundation for Healthy Generations to guide strategic decisions in Washington (and other states) for building community capacity and resilience.
Teaching the Technologies learning area using a thinking skills approachJason Zagami
Presentation by Dr Jason Zagami to the QSITE2015 conference on 24 September 2015 at Townsville, Queensland.
Zagami, J. (2015, September) Teaching the Technologies learning area using a thinking skills approach. Presentation presented to QSITE2015 conference, Townsville, Queensland, Australia. http://www.slideshare.net/j.zagami/teaching-the-technologies-learning-area-using-a-thinking-skills-approach
The Technologies learning area provides an opportunity to develop in students five distinct but complementary ways of thinking about and understanding the world: Systems Thinking, Design Thinking, Computational Thinking, Futures Thinking, and Strategic Thinking. This session will explore approaches to teaching the Technologies learning area through problem-solving activities that develop these thinking approaches.
When building digital products and services, we are designing complex systems.We need to think the customer experience through on several channels, figure out the system architecture, gain understanding through data and research, decide what to iterate... - not easy, but fun!
In this keynote talk given at Agile Cambridge 2016, Johanna introduces core systems thinking principles for designing better services, discussed how data and feedback mechanisms help us understand what is going on in a system, and addressed the challenge of bringing about change in a system.
A look at metrics and analytics in Second Life from an educational perspective. This was initially presented at the Immersive Education Symposium at Boston College in January, 2008.
A high-level overview of social network analysis, providing background on how it came into the knowledge management field. Includes an example and core concepts pertinent to the audience, online community managers.
Cross discipline collaboration benefits from group think, a consolidation of soft system methodology and user focused design that all starts with design thinking that sees clients, designers, developers and information architects working together to address user problems and needs. As with any great adventure, design thinking starts with exploration and discovery.This presentation examines the high level tenants of system thinking, expands the scope of user thinking to include tools and devices that users employ to find out designs and delve into the specifics of design thinking, its methods and outcomes.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Top 5 Indian Style Modular Kitchen DesignsFinzo Kitchens
Get the perfect modular kitchen in Gurgaon at Finzo! We offer high-quality, custom-designed kitchens at the best prices. Wardrobes and home & office furniture are also available. Free consultation! Best Quality Luxury Modular kitchen in Gurgaon available at best price. All types of Modular Kitchens are available U Shaped Modular kitchens, L Shaped Modular Kitchen, G Shaped Modular Kitchens, Inline Modular Kitchens and Italian Modular Kitchen.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Dive into the innovative world of smart garages with our insightful presentation, "Exploring the Future of Smart Garages." This comprehensive guide covers the latest advancements in garage technology, including automated systems, smart security features, energy efficiency solutions, and seamless integration with smart home ecosystems. Learn how these technologies are transforming traditional garages into high-tech, efficient spaces that enhance convenience, safety, and sustainability.
Ideal for homeowners, tech enthusiasts, and industry professionals, this presentation provides valuable insights into the trends, benefits, and future developments in smart garage technology. Stay ahead of the curve with our expert analysis and practical tips on implementing smart garage solutions.
2. embracing complexity through systems thinking
there are many ways to manage complexity (this is one of them)
frameworks
pattern seeking
trend analysis
systems thinking!
3. embracing complexity through systems thinking
after this session, I’d like you to be able to:
use concept mapping to model relationships between components of a system
discuss the impact design changes would have on a system
feel empowered to:
- pinpoint strategic changes in complex systems
- differentiate between what’s “complex” and what’s just “complicated”
4. embracing complexity through systems thinking
In a nutshell, systems thinking is about thinking at macro levels, not just a micro level.
We’re moving from seeing just the trees to seeing the forest...
...and the mountain range, and the watershed, and the ecosystem.
Eames, Powers of Ten
7. “Instead of thinking of systems only as things we make, we need to think of them as things
that are affected by what we make.” Meredith Davis
why systems thinking?
problem: poverty
artifacts
Milton Glaser, One.org
tools and systems
Nicholas Negroponte, One Laptop per Child
8. what is a system?
A set of interacting or interdependent products
that make up an integrated whole. J. Christopher Jones
9. communities
interrelated systems
systems
interrelated products
products
interrelated components
components
what is a system?
A set of interacting or interdependent products
that make up an integrated whole. J. Christopher Jones
apps, Siri
10. communities
interrelated systems
systems
interrelated products
products
interrelated components
components
what is a system?
A set of interacting or interdependent products
that make up an integrated whole. J. Christopher Jones
apps, Siri
iPhone, iOS 7
11. communities
interrelated systems
systems
interrelated products
products
interrelated components
components
what is a system?
A set of interacting or interdependent products
that make up an integrated whole. J. Christopher Jones
apps, Siri
iPhone, iOS 7
content distribution: app store
supply chain: suppliers to stores
support systems:
AppleCare, Genius Bar, forums
12. communities
interrelated systems
systems
interrelated products
products
interrelated components
components
what is a system?
A set of interacting or interdependent products
that make up an integrated whole. J. Christopher Jones
apps, Siri
iPhone, iOS 7
Apple ecosystems:
fans, sellers, employees
content distribution: app store
supply chain: suppliers to stores
support systems:
AppleCare, Genius Bar, forums
14. Goals
Actions
Information
People
Representations
Goals
Indexers
Sensors Analyzers
Questions
Interpreters
Indexes
Source Answers
Articulators
Synthesizers
Results Sets
are examined by and sorted by and stored in
to create
to produce
understood by
are looked
up in
that may
reference
that are
summarized by
that may produce
combined by
and made
clear by
to produce
that should
supply
enabling
toward
require
ask of a to get
that consists of
make
to achieve
Databases
KnowledgeAcquisitionContext
InformationCreation
Information Storage
Information Retrieval
Query Formation
Understanding Internet Search
26 January 2000
Designed by Matt Leacock
Search Core Concept Map, version 1.5
Internet search concept map
18. concept mapping
exercise
Map your product and the system it fits into.
Or use one of these systems:
How weather works
How food gets from farm to table
How the digestive system works
19. concept mapping
exercise
Map your product and the system it fits into.
Or use one of these systems:
How weather works
How food gets from farm to table
How the digestive system works
Where do I start?
What’s most important to include?
What words do I choose?
Do I use a sentence?
20. concept mapping
exercise
Map your product and the system it fits into.
Or use one of these systems:
How weather works
How food gets from farm to table
How the digestive system works
Where do I start? Start with what you know.
What’s most important to include? Whatever has most impact.
What words do I choose? Nouns + verbs.
Do I use a sentence? Nope, try to distill it to nodes and their
effects on each other.
22. How do we design for software systems?
“A systems approach looks at users in relation to a context and in terms of
their interaction with devices, with each other, and with themselves.” Hugh Dubberly
23. Leverage points
Places in the system where a small change could lead to a large shift in behavior
Donella H. Meadows
25. Leverage points
1. Transcending paradigms
2. Paradigms
3. Goals
4. Self-organization
5. Rules
6. Information flows
7. Reinforcing feedback loops
8. Balancing feedback loops
9. Delays
10. Stock-and-flow structures
11. Buffers
12. Numbers: constants, parameters
(subsidies, taxes, standards)
Example: “We Are All African” poster to raise money for One.org campaign aiding Africans in
poverty. One Laptop Per Child program sought to alleviate poverty through increasing access
to information.
Milton Glaser, One.org Nicholas Negroponte, One Laptop per Child
26. Leverage points
1. Transcending paradigms
2. Paradigms
3. Goals
4. Self-organization: the power to
add, change, evolve system structure
5. Rules
6. Information flows: structure of
who does and does not have access to
information
7. Reinforcing feedback loops:
strength of the gain of driving loops
8. Balancing feedback loops
9. Delays
10. Stock-and-flow structures
11. Buffers
12. Numbers
Example: “We Are All African” poster to raise money for One.org campaign aiding Africans in
poverty. One Laptop Per Child program sought to alleviate poverty through increasing access
to information.
Milton Glaser, One.org Nicholas Negroponte, One Laptop per Child
27. Leverage points
1. Transcending paradigms
2. Paradigms
3. Goals
4. Self-organization
5. Rules: incentives, punishments,
contraints
6. Information flows
7. Reinforcing feedback loops
8. Balancing feedback loops
9. Delays
10. Stock-and-flow structures
11. Buffers
12. Numbers
Example: In 2013, Twitter changed API usage rules to limit the number of users who could
access its feeds through third-party applications, like Falcon Pro. This move dampened the
existing market for Twitter client applications, drove users instead toward the native Twitter
app, and enabled Twitter to incorporate advertising.
28. Leverage points
1. Transcending paradigms
2. Paradigms: mind set out of which
the system (its goals, structure, rules,
delays, parameters) arises
3. Goals
4. Self-organization
5. Rules
6. Information flows
7. Reinforcing feedback loops
8. Balancing feedback loops
9. Delays
10. Stock-and-flow structures:
physical systems and their nodes
of intersection
11. Buffers
12. Numbers
29. Find out more:
Interactions Magazine, Hugh Dubberly
Graphic Design Theory: Graphic Design in Context, Meredith Davis
Thinking in Systems, Donella H. Meadows
Thanks!