Eminent offers a range of courses that will enhance your skills, improving efficiency and productivity. Successful people invest in themselves and Eminent has been assisting individuals for the last 25 years in the process by offering an extensive range of courses, at affordable prices. Our courses are delivered by subject matter experts with both training as well as industry experience. They are not only professional, but also considerate and sensitive towards varying individual needs and provide the necessary support to every participant during the learning process.

1. 12/11/2019 Email Etiquette and Business Writing Skills - Eminent Institute
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Home » Products » Email Etiquette and Business Writing Skills
Type
Classroom Training
Category
Personal Development 
Reviews
(4.5 Overall Rating)
mail Etiquette And Business Writing Skills
course is designed for participants to know the essentials of professional business writing, how to write
rly, use words correctly and how to construct sentences and paragraphs. This course also focuses on
ng steps towards continual learning and development to improve writing skills for the modern work
ronment.
Learning Outcome
By the end of the session, participants will be able to:
• Learn how to organise your thoughts when writing a letter or email.
• Adhere to basic rules of email etiquette.
• Define best practice to plan and structure writing
• Review communication style to adopt the appropriate focus and tone
• Explore techniques in keeping your messages short and simple.
• Describe the benefits of plain English.
• Perform a calculation using the FOG Index.
• Learn how to grab your reader’s attention with a strong opening line.
• Apply the fundamental pillars of business writing for achieving the required
results.
• Practice the skills of writing clear, concise, well-structured professional emails.
Course Content
 +971 4 3360701
 +971 56 1308652
 Request Callback
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2. 12/11/2019 Email Etiquette and Business Writing Skills - Eminent Institute
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Module 1
• The purpose of communication
• The reasons for good writing
• Choosing appropriate communication channels
• Overcoming barriers to communication
• Identifying common grammatical errors
• Using appropriate tone
Module 2
• Difference between U.S. and U.K. language
• Using clear, specific, objective and positive language
• The importance of good sentence and paragraph construction
• Punctuating appropriately
Module 3
• Email etiquette guidelines
• Writing concise emails – the key questions to answer before writing
• Defining your objective before writing
• The four stages of business writing – planning, drafting, revising, proofreading
• Organizing content to match your target audience
Module 4
• Structuring your draft – what must you include?
• Active and Passive voice in written communication
• Practicing writing effective emails with work related scenarios
• Communicating effectively in a crisis situation – staying objective and
conveying the facts
Module 5
• How Foggy is your writing
• Eliminate unnecessary words and phrases
• Sentence length and Formatting
• Personal action plan


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 19 Nov 2019
 Dubai
 1 Day
 English
 Certificate of Completion
 Training Material
 Lunch & Refreshments
 Free Parking
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Address
2303, WestBurry Tower,
Business Bay,
P.O. Box 504441,
Dubai, United Arab Emirates
Contact
 +971 4 3360701
 +971 56 1308652
 info@eminentinstitute.com
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Eminent offers a range of courses that will enhance your skills, improving efficiency and productivity.
Successful people invest in themselves and Eminent has been assisting individuals for the last 25 years
in the process by offering an extensive range of courses, at affordable prices. Our courses are
delivered by subject matter experts with both training as well as industry experience. They are not only
professional, but also considerate and sensitive towards varying individual needs and provide the
necessary support to every participant during the learning process.


9. 12/11/2019 Email Etiquette and Business Writing Skills - Eminent Institute
https://eminentinstitute.com/product/bws/ 9/9
