The document discusses requirements engineering (RE) and how language, knowledge, and mirror neurons impact the RE process. RE involves elicitation and analysis activities between customers and software vendors. It is a social process that requires understanding stakeholders' perspectives which can be hindered by differences in language and domain knowledge. Mirror neurons activate when observing and understanding behaviors and help with social cognition and empathy. For effective RE, organizations need methods to expose participants to different domains early to overcome knowledge and language barriers, clearly define business objects, and recognize the social nature of RE where technical tools enable human understanding.

1. Dr. Oliver Krone Language, Knowledge and Mirror Neurons as components of Requirements Engineering European Japanese Conference on Information Modelling and Knowledge Bases 2011, 6-10 June, Tallin